HND Hospitality Management: Professional Identity and Practice Report

This report focuses on professional identity and practice within the hospitality industry, using Marriott International as a case study. It explores the advantages of executive growth for stakeholders and the required expertise and capabilities at different organizational levels. The report details the necessary skills and competencies for specific job roles, including empathy, teamwork, and problem-solving. It also examines various theories relevant to personal and professional development, such as behaviorism, cognitivism, and humanism. A continuous professional development (CPD) plan is created to enhance chosen skills and competencies, along with an overview of strategy theories. Finally, it addresses job interview preparation, including common and specific interview questions for a comfortable service industry role. The report aims to provide practical insights for career advancement in the hospitality sector.