Professional Identity and Practice: Leon Restaurant Analysis

This report, focusing on professional identity and practice, begins with an introduction and overview of the Leon restaurant, a fast-food chain in the United Kingdom. It then investigates the skills and competencies expected of managers within the company, including communication, organization, strategic thinking, problem-solving, commercial awareness, and mentoring. The report evaluates the benefits and importance of professional and personal development, emphasizing employee satisfaction, supervisor collaboration, and organizational goals. It reviews learning theories such as behaviorism, cognitive theory, and constructivism. A critical self-evaluation of the author's abilities and competencies is conducted using a SWOT analysis, identifying strengths, weaknesses, opportunities, and threats. Finally, the report determines effective development approaches, including setting clear goals, seeking mentorship, and continuous learning to enhance professional and personal growth. The report covers various aspects of professional development, including self-assessment, skill enhancement, and career planning within the context of a specific organization.

PROFESSIONAL IDENTITY
AND PRACTICE

Table of Contents
PART A...........................................................................................................................................1
1. An introduction and overview of the organisation that have chosen.......................................1
2. Investigation into skills and competences expected by employer for specific roles in chosen
enterprise......................................................................................................................................1
Evaluation on the benefits and importance of undertaking professional development and
personal development..................................................................................................................2
Review on the range of different theories and approaches used for personal and professional
development.................................................................................................................................3
Critical evaluation on own abilities, skills and competencies for one job role within enterprise.
Access two self evaluation models to undertake the audit of hard and soft skills. .....................4
Determine the best development approaches to enhance own professional and personal
development. ...............................................................................................................................4
PART B............................................................................................................................................4
How elements of plan apply underpinning learning and development theory............................4
Define clear and achievable target, strategies and outcomes of learning and training working in
enterprise......................................................................................................................................4
PART C............................................................................................................................................4
Provide detailed and coherent critical reflection of interview process and own abilities during
process..........................................................................................................................................4
Review of key strength and weakness of interview process you experienced. ..........................4
Evaluation on job interview process, obstacles and challenges...................................................4
REFERENCES................................................................................................................................5

PART A
1. An introduction and overview of the organisation that have chosen.
Introduction- Profession identity and practices has to be created with beliefs, attitudes,
motives and experience through which individuals can defined themselves. Therefore, it is one of
the complex process that put focus over to cognitive mechanism.
In addition to this, professions termed out as an occupation that needs a prolonged period
of education and training. The code of professional development is one of the crucial component
that maintain standards for the individuals.
Overview of the company- The enterprise Leon is one of the fast food restaurant chain
based in United Kingdom. This restaurant was founded in the year 2004. Therefore, it has
headquarters in London, United Kingdom. Hence, this entity has 53 locations. Therefore, this
enterprise has won various awards for its innovation and sustainability. Hence, this entity
promotes quality services and they timely provides innovative services to customers so that
brand image of entity can be sustained for longer period.
2. Investigation into skills and competences expected by employer for specific roles in chosen
enterprise.
The chosen enterprise as Leon requires competent management in order to run smoothly
and optimize the potential for profit and growth. Competencies termed out as skills or knowledge
that leads to have superior performance.
It is mainly covered measurable skills, abilities and personality traits that identify
successful employees against well defined roles. Hence, the present report is based on to skill
and competencies of manager so that organisation activities can be carried out effectively.
However, management skills defined as-
Communication- In order to be effective manager, being ability to communicate vision within
the team plays vital role. Managers who are skilful communicators listen employees with full
attentions. Hence, manager of the enterprise must have good and efficient communication to
have satisfactory outcome.
Organisation and delegation- Day to day basis manager to the enterprise has multiple
responsibilities so that excellent enterprise skills are vital. Hence, a better organisation skill
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reduces the stress, saves time and also ensures the important deadlines that are to be met. To do
these things in effective manner, it is crucial to analyse and identify skills of employees by
assigning them duties. Thus, delegation is one of effective term and it can multiply the amount of
work manager can accomplish and it can also develop employees confidence and skills.
Forward planning and strategic thinking- The manager must have forward thinking so that
they can able put their focus on task and can implement the better strategies. The manager must
be a strategic thinker so they must perform as to encourage innovation in terms to make term and
enterprise more productive and profitable. Setting priorities in line along with company goals,
reviewing policies and procedures and to attend training activities aids to develop the
strategically skill of an individual.
Problem solving and decision making- It is term that requires special attention to detail and
ability to stay calm under pressure. Manager must be good thinker and he must have creative
skills to sort out the issues and to take one better and effective decision. Therefore, creative
thinking aids to come up with innovative solutions that minimise the impact of team and
business as whole.
Commercial awareness- In order to be the manager of the restaurant it is crucial to be aware
about the mission and aims. It is one of the effective skills that is very huge in demand among
business employers. Therefore, manager must have idea about the knowledge of political and
economic issues that are affecting the working of the enterprise.
Mentoring- The managers to the enterprise must be business focused decision makes and they
play supportive role within the enterprise. It is process that involves of the training, advising staff
and to build confidence and skills. Thus, continuous professional development is one of the
effective driving forces that bring progression of team members.
Hence, it can be concluded that managerial skills plays crucial role in order to become
successful manager. Multi faceted and required competencies promote growth within enterprise.
Evaluation on the benefits and importance of undertaking professional development and personal
development.
Personal and professional development plays crucial role and it also helps to manage own
learning and growth throughout the life. It plays one of the effective role that continuous to learn
and develop skills, Knowledge and ensures to perform safely, legally and effectively. In addition
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to this, it can be stated that professional development enhances tactical skill sets of individuals.
Thus, evaluation on importance and benefits of personal and professional developments as-
Thus, several benefits of professional development are as-
Professional development-
Employee satisfaction- their satisfaction plays the crucial role in order to foster the culture
within restaurant that encourages, supports and invests in development of employees. By
providing training facilities to workers gives the sense of value that crates motivation and also
aids to have personal growth.
Supervisor collaboration and feedback- It is term that allows manager to develop better
understanding of employees, professional goals, strength and also maximize the employee
potential. It is responsibility of manager to discus employee’s development.
Organisational goals and productivity- It enhances productivity of employees and manager
must works as to look over the skills so that they can deal with changing demands of workplace
and business environment. It helps to enhance objectives of the enterprise with help of alignment
of employees and enterprise goals and objectives.
Personal development- It allows performing the role within the enterprise effectively and
efficiently. Thus, these are as-
Self aware- values, purpose and beliefs plays crucial role in terms to personal development
process of employees. With help of it, self-awareness about the person can be enhanced and they
perform their role effectively and efficiently.
Direction- This is term that gives the sense of direction and also makes more clear about the
decision making process.
Clarity- It aids to improved sense of direction and also makes it clear to makes the decision
making process effective and efficient.
Motivated- Personal development aids to motives the worker to enterprise. Therefore, motivated
employees perform their role in better manner and they do their things effectively and efficiently.
Review on the range of different theories and approaches used for personal and professional
development.
Learning theories aids to acquire, recall and retain knowledge. Thus, this principle of
theories aids to select the instructional tools, techniques and strategies to promote better learning.
Therefore, there are mainly three learning theories as-
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Behaviourism- It is theory that believes that knowledge is the terms that exist independently and
outside of people. Hence, behaviourist believes that learning mainly occurs at time of new
behaviour and change in behaviour can be acquired with the through association between stimuli
and responses. Henceforth, association is term that leads to change in behaviour. Therefore, it
can be stated that positive feedback encourages and reinforce success and negative feedback
bring the undesirable behaviour.
Cognitive theory- It is the theory that is based on though process behind the behaviour. It is one
of the effective theories that are mainly based on ideas that human process the information rather
than they merely responding to the stimuli. Therefore, it can be stated that the learner mind plays
the crucial role in ways to understand and create the better and effective performance of the
workers within the enterprise. This is learning approach that pays more attention on mental
process rather than observable behaviour.
Constructivism- It is theory in which individual’s constructs new ideas and concept that is based
on knowledge and experience. In order to be the successful the learner needs to have the
effective base of knowledge that aids to interpret and create ideas. It is one of the effective theory
that helps to focus on preparing the people to sort out the problem.
Critical evaluation on own abilities, skills and competencies for one job role within enterprise.
Access two self evaluation models to undertake the audit of hard and soft skills.
Self evaluation plays one of the effective roles in term to identifying the strength and
weakness of an individual. With help of it, competencies and skills of an individual can be
analysed in better manner. Therefore, SWOT is one of the effective models to undertake self
evaluation practice as-
Strength-
 I am good at managing the multiple tasks at a time and it helps me to get done each thing
effectively and also aids to done things within the stipulated period of time.
 My communication skill is also effective; this helps to have regular interaction with my
employees.
 I am good at managing skills that leads me to conduct all activities properly and I also
assure to get all things done properly.
Weakness-
 I am not good at practical and skills that sometimes gets me in trouble.
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 I usually get nervous at time of presenting ideas to the clients. It was very difficult to
make them understand about the things and get all issues done.
 A lot of work causes me stress and this leads me to have negative result.
Opportunities-
 I gets chance to get interact with diverse culture people and it aids to me to develop
knowledge about the customers preference as per their culture.
 After getting excellent manager skill, I can get chance to do work at more superior
authority.
 Good management at hotel aids to have greater career development opportunity for me.
Threats-
 At the time of staff shortage, I m often overworked and this things negatively impacts
my creativity.
 Today’s most of the individuals are learning management in hotel programme and this
creates the tough competition within the market. This leads me to get trouble.
 Current economic climate of hotel industry resulted in slow growth, in market there is lot
of competition and it leads to get things done effectively.
So, it can be stated self evaluation skill aids to identify the skills and competences of the
individuals so that individual can have better opportunity to develop his own skill efficiently
and able to get things done effectively. Therefore, it is one of the effective tool in terms to
have self monitoring.
Determine the best development approaches to enhance own professional and personal
development.
Personal and professional development is lifelong process. It is one of effective program that
aids to people get access to the skills and quality in order to maximise their potentials. Hence,
personal and professional development plan helps to set out the goals, strategies and outcomes of
learning. Therefore, the development approaches to enhance own professional and personal
developments are as-
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Setting of clear goals about what you want to achieve- In order to achieve something, it is
crucial to setting of clear aims and objectives. With the help of setting the proper ideas, the goals
can be achieve effectively. In order to be the manager at the executive level I need to develop the
managerial skills so that I can able to conduct the things effectively and efficiently. By accessing
with the need of skills, that should be developed aids to get the better career opportunity.
Be intentional and plan development- One of the best ways to develop is to keep ensures
learning. Training must be taken in order to develop the skills and get specialised knowledge in
management.
Looking of the right opportunities- It is crucial to find out the knowledge and skills that aids to
enhance the learning of an individual. By developing learning, it can be possible to have the right
opportunities.
Discussion of career plan with manager- Personal and professional developments plan helps to
enhance the knowledge and skills of the individuals. In order to learn the appropriate skills, it is
crucial to discuss career goals with superior authority at working place so that they can aids to
access to it.
Set goals and measure progress- By setting the goals, the progress towards it has to be
measured so that better evaluation of the skills can be conducted. With help of it, gaps can be
identified and effective steps towards it can be taken.
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PART B
How elements of plan apply underpinning learning and development theory.
Learning approaches aids to develop the personal and professional skill of an individual.
However, learning development theory defined as-
Behaviourist approach- It is one of the effective learning that focus over constant repetition. It is
learning method that is linked with the feedback. Hence, positive feedback aids to encourage and
reinforce success so that all things can be done effectively. In order to learn managerial skill it is
very crucial to enhance the learning of the individuals and behaviourist approach plays the
crucial role.
Social development theory- It is theory of early development that aids to bring changes in the
behaviour of the individuals. With help of it, people can learn both directly and indirectly. With
the help of social learning theory the better develop of the behaviour of person can be developed.
Define clear and achievable target, strategies and outcomes of learning and training working in
enterprise.
Goals are every aspect of learning that aids to conduct the individual learning. Therefore, a
SMART goal incorporates aids to put focus on and helps to enhance the chances of
achieving those goals. The SMART must be attainable and achievable. Thus, these as are-
 Specific- It is one of the effective terms that have greater chance of being
accomplished. In order to achieve the things effectively, the aims has to established
 Measurable- It is one of the effective measuring progresses. In order to measure the
things effectively, by tracking each goals the each things can done in better mode.
 Achievable and attainable- It is one of the effective models that have to achievable
and attainable. This is helpful in terms to feel challenged so that all skills can be
developed.
 Realistic- It is one of the effective terms that aids to conducts the skills that needs to
do the things properly and it is based on resources and time to learn the skills.
 Timely- The goal has to have stipulated period. Thus, each thing has to done at
proper times so that goals can achieve.
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Management by objectives- It is one of the strategic tool that aids to decide and frame one
effective aim that aids to develop skills. Therefore, strategies have to frame so that things can be
developed in effectively and efficiently.
PART C
Provide detailed and coherent critical reflection of interview process and own abilities during
process.
I have given the interview for the hotel manager and this interview has helped me to find
out the strength and weakness at time of presenting myself. I have analysed that I am not good at
making communication I was hesitating towards to present myself and that was the biggest
barricade.
In that, I have also evaluated that I am not good at managerial skill, I came to know about
it with the help of knowing the questions they have asked to me.
Review of key strength and weakness of interview process you experienced.
Strength-
I am good at practical knowledge.
I found that my creative skills were also appreciable.
Weakness-
I was hesitating at time of making communication.
I was not good at presenting myself.
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