Professional Identity and Practice Report: Premier Inn Hotel Analysis

This report examines professional identity and practice, focusing on the key benefits of ongoing professional and personal development within the context of the Premier Inn hotel. It explores general and specific skills and competencies expected of managers, including communication, work ethics, collaboration, and leadership. The report delves into learning theories such as constructivism and cognitivism, as well as learning approaches like VARK and Kolb's learning cycle, to identify effective methods for skill enhancement. A detailed personal development plan is presented, outlining current and targeted proficiency levels for various skills like problem-solving, leadership, and customer service, along with the resources and opportunities for improvement. The report concludes by emphasizing the importance of continuous development for achieving professional goals and gaining a competitive advantage in the hospitality industry.

Professional Identity
and Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Key benefits of on-going professional and personal development..............................................1
General skills and competencies..................................................................................................2
Own skills and competencies.......................................................................................................3
Learning theories and approaches...............................................................................................4
Development plan........................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Professional identity with its practices is considered as an effective approach and action that
is taken by an individual in order to get better results. Atsome times, it is analysed to that many
individual perform various task and jobs in order to achieve their own satisfaction level and also
improve their living standard (Sherwood and O’Donnell, 2018). In relation with this many skills
along with thinking competencies are termed as important and significant for professional and
personal reasons.Moreover in order to carry forward this report premier Inn hotel is considered.
By considering this prominent information is described in this report that has been undertaken
with the help of various key benefits of ongoing professional development, expectations of
professional employer and critical evaluation of different skills along with its prominent skills.
Despite from this, strengths and weaknesses of interview process is described in effective
manner with the help of Personal development plan.
PART 1
Key benefits of on-going professional and personal development
Because of the changes takes place in current course, it is analysed that ongoing
professional development has become important for employees and other individuals in order to
describe the sustainability that could effectively improve at the right time (Novakovich, Miah
and Shaw, 2017). It is a type of continuous improvement plan that carry various scales with its
abilities that is helpful for an employee in order to become successful in an organisation.
Moreover if it is discussed about the hospitality industry satisfaction of consumers is the most
important factor that helps them to earn competitive advantage and also easily performed by
developing various stages in terms of professional development. Undertaking this type of
approach development procedure for premier Inn hotel can effectively enhance its profitability
andalso describe videos benefits for both employees and employer who relies under the primary
stakeholders of an organisation that are discussed as underneath:
Benefits to employees:
 Level of job satisfaction: Despite from all the elements it is considered as the significant
factor that employees can obtain from continuous developmentis the level of comfort that
comes from the inside of employment (Tan, Van der Molen and Schmidt, 2017). For
instance continuous development in the hotel like premier Inn enables their employers to
1

develop where is skills such as communication, administration knowledge and so on that
provide themselves satisfaction and develop confidence among them.
Benefits to employers:
 Skilled workforce: Primary advantage of continuous growth which is faced by the
workers is their skills and knowledge it is useful in attaining desired goals and objectives
(Nam and Lee, 2016). It also enables the business for the improvement in the quality in
relation with the buyers and also enhances the profitability of industry.
General skills and competencies
In modern time list of Hotel like premier Inn have vs expectations from their managers in
terms of fulfilling their requirements and then it’s relies on the skills and abilities of Aspiring
manager. Therefore some of the suitable capabilities expected by employer are discussed in brief
manner:
Skills:
 Communication skills: it is one of the most prominent and required skill among the
employees of Premier Inn hotels as it is useful in clarifying the goals and objectives to
employees. It is useful in transferring important information to one person to another and
it is incomplete without the feedback step (Jackson, 2016). In relation with premier Inn
their managers are required to deal with various clients on daily basis including those
who are not known with languages such as English. Moreover there required to provide
clear information and proper guidance to the subordinates and order to carry forward
their functioning in smooth manner.
Competencies:
 Work ethics: it is termed as the prominent competency that is needed by individuals at
the managerial post within premier Inn hotel in terms of work ethics. It defines the ethical
knowledge and doing work in more ethical manner in order to keep inconsistency in
various aspects like punctuality, accountability, respect and professionalism as well
(Woods, Cashin and Stockhausen, 2016). Reason behind for this expectation is the
preference of customers from that organisation within the hospitality industry in which
employees strictly follow ethical code of conduct and passionate about their job.
Therefore, it becomes another key expectation of employers within the premier Inn hotel.
2

Own skills and competencies
By undertaking my own personal and professional development it is determined by me at I
need to consider various competencies along with my skills as well (Clements and et. al., 2016).
As in modern time, determination and evaluation of my own competencies along with my skills
is discussed as under:
 Collaboration and cooperation: By conducting the evaluation of this scale and it is
determined that I am pretty much skilled enough in order to manage my whole team full
stop despite from this it is also considered that this is skills are the one that I can easily
performed without facing any difficulty in any kind of circumstances. Moreover I am
skilled enough to finish the whole task by taking and providing guidance to my
subordinates who are my Associates by performing various tasks at one time. In addition
to this if rating system is conducted in terms of my own skills then it will be around 8 out
of 10.
 Willingness to learn and adopt: Now I talk about my learning skills I will give around 6
out of 10 in terms of rating. More over it is also depends on my premium analysis and
determination that I appear towards learning of any new subject full stop in addition to
this it also allows me to perform various functions while doing my work and obligations
which is needed for the post of event manager (Baldwin and et. al., 2017). For this it is
analyzed that the premier Inn hotel where the welcome on the progression as per their
prerequisite of circumstances.
 Positive attitude: By determining present situations, it is also considered as another
critical skill and in this I give myself around 8 out of 10 ratings. Reason behind this is
that I have given the rating to myself is all about my confidence level while performing
various tasks in more positive and effective manner as it delivers high range of
productivity for my own skills (Cruess, Cruess and Steinert, 2016).
In terms of competencies various points are discussed that are necessary to determine my
competencies which are mentioned as under:
 Problem resolving: by considering this competencies I gave myself 6 out of 10 rating and
the reason behind this is enhancing and improving my level of skills and competencies by
my own so that I can easily gain prominent positions based on my own personality.
3

 Leadership: While talking about this competency I will give approximately 7 out of 10
ratings to myself and it is not quite good when it comes to managing and leading a team.
Moreover it is also required by me to continuously learning new factors and components
in terms of how I can improve my own competencies in an effective manner.
 Customer service: It is also considered as another critical competency which usually
affects my overall performance. Describe my behaviour with my customers which need
to be good in order to provide them prominent amount of satisfaction which is useful in
retaining them for longer period of time. By analysing this I rate myself for this
competency is 8 out of 10 which is I think a good number.
Personal Skill Audit
Learning Skills Target Proficiency Existing Proficiency
Skills
Positive Attitude 9 8
Temperament to learn 10 6
Cooperation 9 8
Competencies
Consumer Service 10 8
Leadership 10 7
Problem Resolving 10 6
Learning theories and approaches
In order to enhance learning skills various number of theories and approaches used by
individuals to gain knowledge in terms of their required skills which is useful to convert them
into practice that is able to improve the performance of individual (Nam and Lee, 2016).
Therefore various approaches are useful for me which I can gain and enhance my week skills
that are celebrated as under:
Learning theories:
4

 Constructivism: This theory relies on the assumptions of learning which is considered as
the active procedurewhich every individual needs to consider on continuous basis in their
life. From this I learn number of things and techniques that is conducted by thoroughly
investigating of my past experience and my surroundings and environment.
 Cognitivism: This theory fully relies on various internal procedure that are mentally
considered in the concentration on activities such as knowledge and problem solving
aspects and mental thinking of an individual (Jackson, 2016).
Learning approaches:
 VARK style: It is considered as one of the most prominent approach that is concerned
with various methods as it enables individual to classify various learning styles in
accordance with their preference and also and sure that their learning in best and
prominent manner (Han, 2017). Therefore techniques like audio visual reading and
writing and kinetics as well can be used by me that is helpful in developing questionnaire
that makes things easy for me to learn things in accurate manner.
 Kolb’ learning cycle: This method is considered as the most prominent method of
learning functions with number of steps from which first step include encountering new
and prominent experiences. Next one describe observation in which learners analyze any
kind of inconsistency in the performance that arise conflict among their experience and
understanding that is required for the next stage (Novakovich, Miah and Shaw, 2017).
Moreover last age is concerned with the development of suitable concepts or in simple
words development of pure modified idea. Before it summarizes that this learning
approach is helpful for me in order to develop and gain new experience and learning that
based on my past records.
By considering the above discussion of various theories and approaches of learning, so for
my understanding and believe constructivism theory and VARK learning approach is best suited
on my skills and post as the manager of Premier Inn hotel. Reason behind choosing these to
learning styles and approach is there concepts that help me in gaining and developing new set of
skills and specialises on the grounds of my past experience and appropriate style of writing. It is
very effective in terms of personality and also enhancing my competency level for performing
the role of manager in Premier Inn hotel.
5

Development plan
Personal development plan based on my overall current skills and competencies is discussed
as underneath:
SKILLS CURRENT
PROFICIENCY
TARGETTED
PROFICIENCY
DEVELOPMENT
OPPORTUNITIES RESOURCES TIME
Problem
Resolving 6 10
In order to
develop and
enhance these
skills, I need to
attend various
workshops,
multiple sessions
and participate in
training
programme that
allows me to
enhance and
improve my
competencies
and skills in
order to perform
them in
complicate
situations and
difficult task on
various
schedules.
Only ways
that helps me
in improving
these skills
include my
own
capabilities
and various
instruments
that are used
only to
manage and
arrange
things in
appropriate
manner.
3 Months
6

CONCLUSION
Considering the above information it is pretty much clear that personal development plan is
useful for an individual to determine their strength and weaknesses and ways to improve and
enhance their skills in order to take prominent actions based on their knowledge and
determination full stop moreover it is also concluded that with the help of prominent
opportunities, an individual can motivate themselves by achieving their targets within the
specified period of time. Considering this it is also summarised that improvement of various
skills and competencies is the major factor that leads a person towards the good future.
Furthermore, with the help of various leadership theories manager or leader easily motivate an
individual to gain competitive advantage within the dynamic business environment and
competitive conditions.
7

REFERENCES
Books and Journals
Baldwin, A and et. al., 2017. Reconciling professional identity: A grounded theory of nurse
academics' role modelling for undergraduate students. Nurse education today. 59. pp.1-5.
Clements, A.J and et. al., 2016. Exploring commitment, professional identity, and support for
student nurses. Nurse Education in Practice. 16(1). pp.20-26.
Cruess, R.L., Cruess, S.R. and Steinert, Y. eds., 2016. Teaching medical professionalism:
supporting the development of a professional identity. Cambridge University Press.
Han, I., 2017. Conceptualisation of English teachers’ professional identity and comprehension of
its dynamics. Teachers and Teaching. 23(5). pp.549-569.
Jackson, D., 2016. Re-conceptualising graduate employability: The importance of pre-
professional identity. Higher Education Research & Development. 35(5). pp.925-939.
Nam, M.H. and Lee, M.R., 2016. The effect of emotional labor of clinical practice, self-esteem
and clinical practice satisfaction on professional identity in nursing students. J Korean
Acad Soc Nurs Educ. 22(4). p.527.
Novakovich, J., Miah, S. and Shaw, S., 2017. Designing curriculum to shape professional social
media skills and identity in virtual communities of practice. Computers &
Education. 104. pp.65-90.
Sherwood, M. and O’Donnell, P., 2018. Once a journalist, always a journalist? Industry
restructure, job loss and professional identity. Journalism Studies. 19(7). pp.1021-1038.
Tan, C.P., Van der Molen, H.T. and Schmidt, H.G., 2017. A measure of professional identity
development for professional education. Studies in Higher Education. 42(8). pp.1504-
1519.
Woods, A., Cashin, A. and Stockhausen, L., 2016. Communities of practice and the construction
of the professional identities of nurse educators: A review of the literature. Nurse
education today. 37. pp.164-169.
8