Professional Practice Report: Event Planning and Problem Solving

This report, focused on professional practice, examines various aspects of event planning and employee development within Better Placed Ltd, a UK-based recruitment agency. It explores different communication styles (letters, meetings, emails, online chats) and their effectiveness for training events...Read More

Professional Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
P1. Different communication styles and formats and its effective design.............................1
P2. Effective time management skills in planning an event...................................................2
PART 2............................................................................................................................................5
P3. Different problem-solving techniques in the design and delivery of an event.................5
P4. Demonstrate that critical reasoning has been applied to a given solution.......................7
PART 3............................................................................................................................................7
P5. Importance of team dynamics in the success and/or failure of group work.....................7
P6. Work within a team to achieve a defined goal and failure...............................................7
PART 4............................................................................................................................................7
P7. Reflection, importance of CPD and its contribution to own learning..............................7
P8. Development plan that outlines responsibilities, performance objectives and required
skills, knowledge and learning for own future goals..............................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Term professional practice refers to work of an individual in his/her specific occupation.
In modern era, it has been located that every single staff member of an organisation do requires
training and development sessions from time to time. Grooming events can help an employee in
better learning which may directly put positive impact on their skills and knowledge and these
can be delivered through management so that future common goals can be attained in desired
time frame. United Kingdom's firm that has been chosen under this report i.e. Better Placed Ltd.
which is a recruitment agency and whose headquarter is in Manchester City. Components which
are being included in this assignment are: various communication styles, time management plan,
various problem solving strategies, importance of team and lastly assessment will put light on
importance of CPD and a personal development plan. All these constituent will help in achieving
report's objectives (Danielson, 2011).
PART 1
P1. Different communication styles and formats and its effective design
In today's world, business entities uses ample number of communicational style in order
to convey information to employees, consumers and to seniors. Every single communication
style carries some advantages and disadvantages which totally depends on the message if it is
getting delivered or being received. In context to Better Placed Ltd, management is looking
forward to preparing a two day training event in order to enhance skills and knowledge of
employees (Ivers and et. al., 2012). Here, administration can use many communicating ways
like, letters, meetings in seminars, emails, social media, online tools and so on. All of these
communicational styles are elaborated beneath:
Letters and memos: This can be stated as one of traditional written approach which is
being used by organisations over the years. It has been located that companies mostly uses letters
in order to deliver information from one business to other, to an individual, stakeholders and so
on. In contextualised to training sessions or events, this sort of communicational style is less
effective as it takes time as first information is going to be placed in a letter and then it will get
reach to another person which is a time taking process (Danielson, 2011).
Meetings: This sort of communicational style can be considered as an approach where
information is being forwarded or received through face to face. This style may aid in delivering
proper and detailed message to an individual. Here, managers and leaders of Better Placed Ltd.
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while organising a training session in order to enhance skills and knowledge of employees this
style can be most effectual in nature as verbal way of communicating is one of the fewest
effective one where a learner can get to know or learn through understanding from facial
expressions and so on. Suggestions are also be given or taken under these sessions if any issues
has been found (Ivers and et. al., 2012).
Email: It is an electronic type of communication which is being done in a written format.
In this era, most of firms that are present in the world uses this sort of appearance in order to
exchange any written document or information because of digitalisation. This sort of style is
helpful for organisations who are doing business from more than one country or have many
offices within a state. Training event will be less effective if a manager will choose this
communicating style but its benefit is that information is being given stay authenticated and
exact (Flodgren and et. al., 2011).
Online Chats: Skype, Whatsapp, SnapChat, Instagram and other formal online chatting
applications are some major featuring sites that are being used by companies in order to
exchanges data or information. Along with this, also has its own advantages and disadvantages
which can make or break relation in between employer and employees. Here, Better Placed Ltd's
management is conducting a training event where this sort of communicational style may not
work in effective manner (Reeves and et. al., 2013).
Henceforth, Better Placed Ltd. can use meeting communicating style as this sort of
technique is much effective in nature and management can give appropriate training to
employees of this company. Apart from this, as the training session will run for two days
therefore, administration can use emails as well in order to deliver information related to meeting
schedules or about things that management is going to discuss with them (Giguère and et. al.,
2012).
P2. Effective time management skills in planning an event
While conducting a proper training event it is much required for organisation's
management to set an objective, analyse all the requirements, gather related information, make a
proper plan, fix time for every single activity, execution of the planning and then keep on
monitoring until and unless desired goal get attaining right on time and to make modifications if
it is required (Flodgren and et. al., 2011). Two day training event includes various activities like
preparation of questionnaire, examination of previous performances which has been given by
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employees and then HR manager of an organisation can prepare a proper plan which helps
employees in getting information of all the updates and other things like enhancement of skills
and knowledge in much effective and appropriate manner (Rotter and et. al., 2012). In this
context, a professional schedule is being prepared by management of Better Placed Ltd which is
given beneath:
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On the other hand, It has been analysed that almost single business person knows about
the values and benefits that training gives to a team. When it is done in an appropriate manner,
training helps in making staff members much effective and efficient in nature. Some advantages
like increase in production, revenues, other benefits like diminishing in cost, waste, and
ineffective policies. With the help of this, organisational behaviour can be improved in much
effective and efficient way which may aid in improving turnover of Better Placed Ltd. Therefore
there are many benefits that can be seen through a training pack (Davis and Osborn, 2013). In
this context, proper training pack for 2 day event is being prepared beneath:
Training Pack
Objective(s):
1. To enhance knowledge and skills of employees
2. To make aware of new and updated tools and techniques
3. To create healthy relation among staff member through
team building sessions
Result(s) desired:  To attain competitive advantages at marketplace
 To make employees more effective at workplace
Time: 2 days training event
Team involvement:
Contribution and collaboration of staff members in order to create
achieve desired goal of Better Placed Ltd through developing a
proper team.
Requirements:
 Presentation
 Projector
 Seminar Hall
 Training session
Flow of the Training:
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 Various training activities, seminars, workshops, team-building activities and breakout
session.
Room Set-up and Format:
 Seminar which needs space where 60 people can easily sit.
Detailed training explanation:
 Due to digitalisation, technology have got a rapid changing nature. Therefore, it is much
required for Better Placed Ltd to adopt them so that sustainability of organisation can be
maintained at marketplace of UK.
 Adopting new technology brings threatening thoughts in employees mind. Thus,
managers and leaders of Better Placed Ltd have prepared training session to calm staff
members down and to enhance their skills and abilities (Meneses, Rodríguez-Gómez and
Ion, 2012).
PART 2
P3. Different problem-solving techniques in the design and delivery of an event
It has been analysed that there are ample number of problem solving techniques that stay
present at workplace and it is required for organisation's training and development manager to
adopt the best one in order to organise and run training session in much effective and appropriate
manner. Some of approaches consist with steps which a manager needs to take while solving a
problem and all of these things are being done in order to execute training session in much
effective way. Away with this, it has been located that proper training can aid in building an
effectual team along with squad dynamics. In this context, Better Placed Ltd is planning to
prepare a proper 2 days training sessions but there are many problems which can come across
while executing it like, lack of funds and resources, less understanding of places where an
individual requires training, inappropriate seminar with less tools and techniques and many
more. As this organisation is facing major issue with time management as every single activity is
not happening in an appropriate time (Rotter and et. al., 2012).
As given by Giguère and et. al., 2012 human was born as a problem solver and gave a
theory which includes steps through which problems can easily be solved and these are given
below:
1. Recognize the issues-
 It is much necessary to be clear about what the issue is.
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 Better Placed Ltd needs to keep in mind that distinctive individuals may have diverse
perspectives of what the issues are.
 Isolate the posting of issues from the recognisable proof of interests.
2. Comprehend everybody's interests-
 This is a basic advance that is typically absent.
 Interests are the necessities that needs to be fulfilled by any given arrangement. Frequent
overlook may aid in actual advantages as to wind up joined to one specific arrangement.
 The best arrangement is the one that fulfils everybody's interests.
 This is the ideal opportunity for undivided attention. Put down all disparities for a spell
and hear each out other with the goal to get it.
 Isolate the naming of interests from the posting of arrangements.
3. Rundown the conceivable arrangements-
 This is an ideal opportunity to do some conceptualizing. There might be bunches of space
for inventiveness (Davis and Osborn, 2013).
 Isolate the posting of choices from the assessment of the choices.
4. Assess the choices-
 What are the pluses and minuses!
 Isolate the assessment of alternatives from the choice of choices.
5. Select an alternative or choices-
 What's the best alternative, to be decided?
 Is there an approach to "package" various alternatives together for a more tasteful
arrangement?
6. Record the agreements-
 Try not to depend on memory.
 Recording it will enable thoroughly consider every one of the points of interest and
suggestions (Moon, 2013).
7. Concur on possibilities, observing, and assessment-
 Conditions may change. Make possibility assertions about not so distant conditions
 By what method will you screen consistence and complete?
 Make chances to assess the understandings and their usage.
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P4. Demonstrate that critical reasoning has been applied to a given solution
According to Matthew, Taylor and Ellis, 2012 problems can be solved through working
in a systematic or step by step manner. Through above discussed problem it has been critically
examined that Better Placed Ltd can reduce or remove all the activities that are taking time in
order to plan or while executing the training session. It is very much required for organisation to
keep on delivering products and services to consumers in much effective and appropriate
manner. Here, training will directly put positive impact on behaviour, skills, knowledge and
other things that may aid organisation in hitting their targets in effectual way (Meneses,
Rodríguez-Gómez and Ion, 2012).
I have also realised that there are ample number of tools and techniques which may aid
Better Placed Ltd to prepare proper presentation, allocating funds for every single activity,
delivering appropriate information to employees and so on.
With the help of different approaches managers of Better Placed Ltd can prepare proper
training and development session which directly help organisation in developing skills and
knowledge of staff members. Through this I have analysed that workers can become much
effective in nature at workplace if they will get appropriate training sessions from time to time
(Matthew, Taylor and Ellis, 2012).
PART 3
P5. Importance of team dynamics in the success and/or failure of group work
Covered in PPT
P6. Work within a team to achieve a defined goal and failure
Covered in PPT
PART 4
P7. Reflection, importance of CPD and its contribution to own learning
After developing the whole two days training session, I have analysed that there are
various issues that can be faced while developing it. I also realised that some of employees were
happy and gained knowledge about objective. But, on the other hand, some of workers were not
been able to gather knowledge because they were less interested and this made me think that
company's manager should keep on communicating with employees in much effective manner so
that workers can share their own views and other things as well which may aid them in
improvising relation with managers and leaders (Johns, 2011).
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Apart from this, I also saw that it is very much required for administration to use images
in the presentation and use various examples while delivering information to employees. I
examined that real life examples may aid workers in understanding or learning in much effective
and efficient way.
P8. Development plan that outlines responsibilities, performance objectives and required skills,
knowledge and learning for own future goals
My own goal is to become training and development manager in an MNC where I can
deliver proper training sessions to employees that are not up to the mark which has been set by
the company. In this context, CPD plan has been given beneath:
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CPD Reflection/Development
record
NAME: MEMBERSHIP NUMBER:
COVERING THE PERIOD
FROM: TO:
Key dates What did you
do? Why? What did you learn
from this?
How have/will you
use this?
Any further action?
I have taken
training session
so that my skills
and knowledge
can be enhanced.
In order to become
training and
development
manager of MNC
in near future.
I have learnt that
preparing a proper
development plan is
not an easy task.
Through what I have
learned, I can take
effective decisions that
may aid me in
building healthy
relation with
employees.
Took
communication
improving
classes.
With the help of
this, I can influence
others with ease.
Goals can be
attained.
In seminars, meetings
and through
communicating one on
one I can use it.
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CPD Plan/Personal reflection
NAME: MEMBERSHIP
NUMBER:
COVERING THE
PERIOD FROM: TO:
Planned outcome: To become training and development manager.
What roles
have I had?
What were my strengths
in the role?
What were my
weaknesses / restrictions
in the role?
What were my key
learnings in this role?
I worked as
assistant
manager in
Deloitte.
I was one of the best
decision taker in my
department.
Communication skills were
not good which reduced by
effectiveness and which
stopped me to get
promoted.
I have learned that working
as a team may lead a
company to attain all the
goals and objectives of it.
CONCLUSION
In the last, it has been concluded that in order to develop a proper training event there are
various sort of tools, techniques, approaches can be used. After that it is also mandatory for
management to locating all the aspects of employees and deliver them proper information so that
their skills and knowledge can be properly enhanced. This may aid workers in becoming more
effective at workstation through company's productivity and profitability can be improvised right
on time. Apart from this, a talented team aid in attaining all the goals and objective in much
effective and efficient manner and right on time as well. On the other hand, CPD may also aid in
attaining goals and objectives right on time.
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REFERENCES
Books and Journals
Danielson, C., 2011. Enhancing professional practice: A framework for teaching. ASCD.
Ivers, N. and et. al., 2012. Audit and feedback: effects on professional practice and healthcare
outcomes. The Cochrane Library.
Reeves, S., and et. al., 2013. Interprofessional education: effects on professional practice and
healthcare outcomes (update). The Cochrane Library.
Flodgren, G. and et. al., 2011. Local opinion leaders: effects on professional practice and health
care outcomes. The Cochrane Library.
Giguère, A., and et. al., 2012. Printed educational materials: effects on professional practice and
healthcare outcomes. The Cochrane Library.
Rotter, T., and et. al., 2012. The effects of clinical pathways on professional practice, patient
outcomes, length of stay, and hospital costs: Cochrane systematic review and meta-
analysis. Evaluation & the health professions, 35(1), pp.3-27.
Davis, T. E. and Osborn, C. J., 2013. Solution-focused School Counselor: Shaping Professional
Practice. Routledge.
Meneses, J., Rodríguez-Gómez, D. and Ion, G., 2012. Internet in teachers' professional practice
outside the classroom: Examining supportive and management uses in primary and
secondary schools. Computers & Education, 59(3), pp.915-924.
Moon, J.A., 2013. Reflection in learning and professional development: Theory and practice.
Routledge.
Matthew, S.M., Taylor, R.M. and Ellis, R.A., 2012. Relationships between students’ experiences
of learning in an undergraduate internship programme and new graduates’ experiences
of professional practice. Higher Education, 64(4), pp.529-542.
Johns, C. ed., 2011. Guided reflection: A narrative approach to advancing professional practice.
John Wiley & Sons.
Tribe, R. and Morrissey, J. eds., 2015. Handbook of professional and ethical practice for
psychologists, counsellors and psychotherapists. Routledge.
Attard, K., 2012. The role of narrative writing in improving professional practice. Educational
Action Research, 20(1), pp.161-175.
Billett, S. ed., 2014. International handbook of research in professional and practice-based
learning. Dordrecht: Springer.
Regan, S., Laschinger, H. K. and Wong, C. A., 2016. The influence of empowerment, authentic
leadership, and professional practice environments on nurses’ perceived
interprofessional collaboration. Journal of nursing management, 24(1).
Alderson, J. C., Brunfaut, T. and Harding, L., 2014. Towards a theory of diagnosis in second and
foreign language assessment: Insights from professional practice across diverse
fields. Applied Linguistics, 36(2), pp.236-260.
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