WSU: Approaches to Professional Nursing Practice - Personal Portfolio

This document presents a nursing student's professional portfolio, encompassing a resume detailing personal information, academic history, employment experiences, and interests. It includes reflective practice on an experience with an Aboriginal patient, highlighting the importance of communication and cultural sensitivity. The portfolio also outlines past and future continuous professional development (CPD) plans, focusing on enhancing communication skills and ethical principles. The student aims to improve patient engagement and satisfaction through targeted training and critical reflection. This portfolio is a component of the 'Approaches to Professional Nursing Practice' course at Western Sydney University.

Running head: PERSONAL PORTFOLIO
Personal Portfolio
Name of the Student
Name of the University
Author Note

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PERSONAL PORTFOLIO
Professional Portfolio
Resume.......................................................................................................................................4
Personal Details......................................................................................................................4
Academic history...................................................................................................................5
Employment history...............................................................................................................5
Interest........................................................................................................................................5
Referees..................................................................................................................................5
Contact.......................................................................................................................................7
Reflection...................................................................................................................................8
Continuous Professional Development....................................................................................10
Future CPD plan...................................................................................................................10

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PERSONAL PORTFOLIO
E-Portfolio for APNP

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PERSONAL PORTFOLIO
Profile: Pragya Bhandari

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PERSONAL PORTFOLIO
I am studying my bachelor in nursing from Western Sydney University, Parramatta. I
have completed my high school from Nepal and have obtained my diploma in nursing from
the Institute of Medical Technology located in Chitwan, Nepal. During the course of my
study and stay in Sydney, Australia, I have worked in numerous cafes as waitress, sandwich
hand and as cafe all rounder support. My one and half years of working experience in Cafe
have helped me to excel in effective communication skills. My friendly communication
approaches helped to me earn rewards from my Cafe customers. These skills will help me to
succeed during my professional career as an APNP. This is because, Nursing and Midwifery
Board of Australia (2016) highlighted that effective communication skill is an important
aspect of nursing. My main career achievements while working as a Cafe all rounder include
establishment of good rapport with my customers, getting positive feedbacks from my
customers and successful maintenance of clam and professional demeanour while handling
difficult customers. Going forward, my main career objective will be to practice nursing
based on the legal and the ethical standards of nursing as defined by the Nursing and the
Midwifery Board of Australia. My career objective will centre on delivering quality care to
the patients while ensuring continuous professional development of self through reflecting on
my own practice. According to the National Competency Standards for the Registered Nurse
(2016), reflecting on own practice help in self-evaluation of own nursing practice and thereby
helping to promote continuous professional development.
Resume
Personal Details
 Name: Pragya Bhandari

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PERSONAL PORTFOLIO
 Address: A: 2144/57 queen street Auburn NSW 2144
 Contact details: Available from Tuesday to Friday
Academic history
 Bachelor of Nursing from Western Sydney University, Parramatta
 Diploma in Nursing from Institute of Medical Technology: Chitwan/ Nepal
Employment history
 October 2017 to September 2018: Cafe all-rounder/ Waitress at Cook and Co auburn
 October 2017 to September 2018: Café all rounder/ Sandwich Hand at Willes café
Silverwater
 July 2017 to October 2017: Café all rounder/Barista at Café Roza
 January 2017 to June 2017: Café All Rounder at La Marina Coffee and Pizza house,
Marrickville, NSW
Interest
 Making new friends
 Visiting new places
 Listening to music
Referees
 Sachin Shetty
 Owner/Manager
 Designer Collection Australia
 Bekir Dursenil
 Owner/Manager
 La Marina Coffee and pizza house

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PERSONAL PORTFOLIO
 T: 0414823897
 Kelly
 Owner/Manager
 Willes Café Silverwater
 T: 0296482180
 Sam
 Owner/ Manager
 Cook and Co Auburn
 T- 0296465050
 T: 0450485776

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PERSONAL PORTFOLIO
Contact
 Phone:
 Email:
 Other:

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PERSONAL PORTFOLIO
Reflection
Description
While I was working as an intern, I came across an person in the out-patient who
belongs to Aboriginal community. I approach the patients in order to take this vital statistics.
However, the registered nurse who was my mentor, told me this is the not the right approach.
Feelings
Initially I was surprised by this kind of attitude of nurtured by mentor. I also felt that
my mentor thinks that I am not competent enough to carry forward the work. I felt ashamed
and sad. I did not react but abided by her commands. After that my mentor told me that
before initiating any treatment or process of treatment it is the duty of the nurse to take
informed consent and along with an clear explanation of the importance of the treatment, the
therapy approach along with intended outcomes. She also informed me that since the patient
is from Aboriginal community, he might need additional assistance from an Aboriginal nurse.
Evaluation
My initial experience was bad or rather say humiliating as my mentor sudden asked
me to stop my work in-front of others. However, the entire experience ended with a good
note. It helped me to understand the importance of informed consent and effective
communication while working with the patients who are form Aboriginal community.
Analysis
My approach initially was wrong which I realised later and my mentor helped me to
understand the same and this is the main positive experience. According to Shahid et al.
(2013) patients who are Aboriginals communities suffer health inequalities in Australia. The

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PERSONAL PORTFOLIO
main reason behind health-inequality includes lack of proper access of healthcare support,
poor socio-economic determinants and lack of proper knowledge about diseases and
healthcare related outcomes. So in order to provide effective care to the Aboriginals
communities, effective communication holds premium importance. According to Hibbard
and Greene (2013) effective communication done through maintenance of eye contact,
effective listening helps the Aboriginals community patients to understand the process of care
and participate in the decision making process. This increases their participation in the care
plan therapy adherence and creating provision for informed decision making. Hibbard and
Greene (2013) further stated that having constant support from aboriginal nurse helps in
development of therapeutic relationship further.
Conclusion
I learnt from this experience that effective communication is an important aspect
underlying the development of therapeutic relationship and holds prime significance in
Aboriginal care.
Action Plan
Working on effective communication skills and intra-personal communication skills
under a detailed supervision of professional registered nurses working under hospital setting
and aboriginal nurse

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PERSONAL PORTFOLIO
Continuous Professional Development
Past achievements
 Food and Hygiene Certificate
 Working with children
 Working Police
Future CPD plan
Working on effective communication skills
SMART goals
S Specific Working on effective communication skills
M Measurable Increase in the level of patient satisfaction and engagement
in the care plan
A Achievable Will undergo training under registered nurse and Aboriginal
nurse for 3 months
R Realistic Training under professional nurses and Aboriginal nurse will
help me to excel on my effective communication skills.
Their constant feedback will help me to work on my
intrapersonal communication skills
T Time 3 months while working as an intern or during clinical
supervision
Other approaches under the CPD will be
1. Doing critical reflection on my own practice in order to iron out my won gaps in
knowledge and nursing practice

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2. Studying on ethical principle of nursing under the detailed supervision of experienced
registered nurses.

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References
Hibbard, J. H., & Greene, J. (2013). What the evidence shows about patient activation: better
health outcomes and care experiences; fewer data on costs. Health affairs, 32(2), 207-
214.
Nursing and Midwifery Board of Australia (2016). National Competency Standards for the
Registered Nurse [electronic Resource]. Australian Nursing and Midwifery Council.
Shahid, S., Durey, A., Bessarab, D., Aoun, S. M., & Thompson, S. C. (2013). Identifying
barriers and improving communication between cancer service providers and
Aboriginal patients and their families: the perspective of service providers. BMC
health services research, 13(1), 460.