Professional Practice Report: Designing and Delivering Training Events

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Professional Practice

TABLE OF CONTENTS
Introduction......................................................................................................................................1
LO1..................................................................................................................................................2
P1. Demonstrate, using different communication styles and formats, that you can effectively
design and deliver a training event for a given target audience..................................................2
P2. Demonstrate that you have used effective time management skills in planning an event....3
M1 Design a professional schedule to support the planning of an event, to include
contingencies and justifications of time allocated.......................................................................4
D1 Evaluate the effectiveness and application of interpersonal skills during the design and
delivery of a training event..........................................................................................................4
LO2..................................................................................................................................................5
P3 Demonstrate the use of different problem-solving techniques in the design and delivery of
an event........................................................................................................................................5
M2 Research the use of different problem-solving techniques used in the design and delivery
of an event....................................................................................................................................5
P4 Demonstrate that critical reasoning has been applied to a given solution..............................6
M3 Justify the use and application of a range of solution methodologies...................................7
D2 Critique the process of applying critical reasoning to a given task/activity or event............7
LO3..................................................................................................................................................8
P5 Discuss the importance of team dynamics in the success and/or failure of group work........8
P6 Work within a team to achieve a defined goal.......................................................................9
M4 Analyse team dynamics, in terms of the roles group members play in a team and the
effectiveness in terms of achieving shared goals.......................................................................10

D3 Provide a critical evaluation of your own role and contribution to a group scenario..........10
P7 Discuss the importance of CPD and its contribution to own learning.................................11
P8 Produce a development plan that outlines responsibilities, performance objectives and
required skills, knowledge and learning for own future goals...................................................12
M5 Compare and contrast different motivational theories and the impact they can have on
performance within the workplace............................................................................................13
D4 Evaluate a range of evidence criteria that is used as a measure for effective CPD.............13
Conclusion.....................................................................................................................................15
References......................................................................................................................................16

Introduction
The report will provide a good practice found in a different context. An ability to communicate
properly by using the different mediums and tools will; ensure that the design, reporting,
practical, presentation the task are being undertaken professionally with different communication
conventions. The report will also provide critical reasoning as well as solve the problems that are
essential skills which enable the task resolution as well as facilitate the effective process of
decision making. The report will identify the professional development that extends into higher
learning level as well as a need which is used to demonstrate the effective skills of research and
academic skills of reporting will be evaluated further in the report.
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LO1
P1. Demonstrate, using different communication styles and formats, that you can effectively
design and deliver a training event for a given target audience.
The communication is very essential responsibility and activity of the managerial role. In a new
operation analyst role at sales force, having successful and effective communication is important
equally. Every stakeholder that is involved like end users, trainers, client and higher management
this is easy for establishing the effective practice of communication for a new operational analyst
role. There are different communication styles that are non-verbal, verbal, responsive and
openness in which some of them are mentioned below:
Verbal communication: Under this communication mode, the matter is how the point will keep
in front of the people. In this style, the pitch and tone of the analyst matter a role. The operational
analyst in cloud sales strategy group needs to convey the all-important decisions with their other
analyst properly (Morrison et al., 2019).
Responsive communication: Under this style, communication is either non-verbal or verbal is
important both. As an analyst at sales force, there are different situations in which people look
towards to analysts in terms of sharing their formal situations. In this situation, this is important
to be more responsive towards the communication.
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P2. Demonstrate that you have used effective time management skills in planning an event.
The time management is defined as the process or activity that involves implementation and
planning of the different measures that amount the total spent of time in the different activities
can be further monitors, measures and controls. The time management is an important activity
for new operational analyst role at sales force which involves the several responsibilities that are
ranging from the deployment, maintenances etc to project management, team management and
negotiation. Therefore, this is essential that effective time management skills must be adopted in
managing the time.
In planning the event the time management skills should be used effectively in the organization
because it shows me my time priorities at extent level to manage the activities in the project
which helped also in becoming the productive, effective and efficient manager within an
organization (McGuirk and O'Neill, 2016). Also, there are several time management strategies in
which some of them which I believe to be a new operational analyst in hand in time
management.
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M1 Design a professional schedule to support the planning of an event, to include contingencies
and justifications of time allocated.
Professional scheduling is an art of planning the activities of an event in order to achieve the
priorities and goals in time that is available. By designing the appropriate professional schedule
plan it will help in understanding what will you achieve with the time, adding the contingency
time, achieve in balancing in the work, handling the problems and conflicts, ensure that all the
activities must have enough time to complete in given time. The scheduling also helps in
thinking that what you will achieve in a month, day and week as well as it also helps you to keep
on the tracks in order to accomplish the goals and objectives of the business.
The schedule of the planning of the event can be done by identifying the available time and
resources, scheduling the important actions, scheduling the activities based on priorities,
scheduling the contingency time, scheduling the dictionary time and at last analyse the activities
properly.
D1 Evaluate the effectiveness and application of interpersonal skills during the design and
delivery of a training event
The application and effectiveness of the interpersonal skills when delivering and designing the
training event must have ability to properly related with particular participants and situation,
willingness in considering the advice or criticism about training event by remaining the
objectives and problem or situations personally. Also, there is a need of the ability to relate the
needs of the business to the training delivery and ability of thinking by both creativity and
logically (Flick, 2018). The goof time management skills, communication skills and listening
skills also help in delivering and designing the training event effectively and properly.
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LO2
P3 Demonstrate the use of different problem-solving techniques in the design and delivery of an
event.
Brainstorming Session: This kind is utilizing basically issues by explaining the apparatus that is
conceptualizing. To gather the individual experiences there is a need to reorganizing the different
sessions by innovative issues arrangement as well as imaginative thoughts to solve the issues.
Balance Sheet Development: In this view, sound judgement is used through evaluators in order
to handle the issues. Under this system, the evaluator’s gathering checks imprint or yeas by
taking into account the components choice in making choice and delivering the event.
Root Cause Method: in this procedure, there are various reasons for problems are afterwards and
distinguish to handle the problems in terms of considering the team issues (Adams et al., 2015).
A line of reasoning: In this system, there are variously related believed to be considered in terms
of handling the issues. In this information are all gathered on specific issues and afterwards
presumption and hazards are recognized on such issues.
M2 Research the use of different problem-solving techniques used in the design and delivery of
an event.
In every event appropriate planning professional there is need of having the appropriate problem-
solving skills to effectively perform their job. The appropriate problem-solving skills are a
difference between failure and success in a career. On the event planning, such skills are
essential to achieving success as well as climb professional ladder. Some of the problem-solving
skills which every professional of event planning used are there must be having the critical
thinking skills, innovative ideas skills, handling the difficult situation skills. Along with this the
risk management skills, team working skills, researching skills, decision-making skills,
emotional intelligence and creativity also helps in designing and delivering the event effectively
in the organization.
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P4 Demonstrate that critical reasoning has been applied to a given solution.
The critical reasoning is applied to the specific solutions because the knowledge, skills and
information must be there in operation analyst for providing effective guidance to the consumer.
The critical thinking and problem solving is referred to an ability in terms of using the data, facts
and knowledge to solve the problems effectively. An ability to develop good solutions within the
responsible timescale, however, this is a skill is helpful which operational analyst use greatly in
the business (Wiek et al., 2015).
The critical responsibly is applied in the siltation because it helps in identifying the issues,
analyse the problems, brainstorm as well as come up with the various problem solution, also
decide that which solutions will be fits best in the situation and at last it helps in taking the right
decisions and actions.
Critical reasoning is a mental process in evaluating or analyzing the information. To assess the
role in order the consequences of such actions they are able to determine and evaluate what will
take place in specific solutions. The critical thinking skill is not restructured to a specific area.
As being able to properly think as well as solve the problem appropriately in the assets for any
business. Critical thinking is essential in the new economy of k knowledge.
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M3 Justify the use and application of a range of solution methodologies.
The application and use of the range of the solution methodologies help in approaching the
challenge or problems innovatively and imaginatively. The creative problem-solving skills goals
are to come up with new solutions, as well as quickly take the actions. The solution methodology
is the generic methodology of problem-solving that is used in solving the system which is related
to the particular problem by an application of the problem-solving techniques. Main focus of this
methodology application is aimed at modelling the cloud strategy group or its various sales force
areas.
D2 Critique the process of applying critical reasoning to a given task/activity or event.
The critical thinking process is an intellectual disciplined actively process as well as skilfully
conceptualizing, analyzing, applying, evaluating the information which is gathered by and from
my experiences, reasoning, communication or reflection as the guide of action and belief. The
critical reasoning process of a given activity or event is applied for identification, inference,
curiosity, determining the relevance, research and identifying the biases. The critical reasoning is
the ability to thinking rationally and clearly about what is to believe. These also include ability to
engaging in independent and reflective thinking. The critical reasoning skills help in
understanding the connections between the ideas. It is important to be applied in the task because
it helps in making good decisions, as well as understanding the consequences of particular
actions as well as solve the problems (Care et al., 2016). This also utilizes the other essential life
skills by making perspective thinking, properly communicating and making effective
connections. It basically helps us in making the sound, good decisions.
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LO3
P5 Discuss the importance of team dynamics in the success and/or failure of group work.
The team includes the individual gathering which is connected in the typical reasoning. The
gathering itself not much compromise the team. The organization utilizes the sustainable
representative figures who think that this is hard in preparing the people towards a direction of
set organizational objectives with no teams.
Individual dynamics: It is the superior team which set the admiration and acknowledgement
standard of the personal contrast in a systematic manner. By setting these standards to reduce the
style and identity clashes which harm the work connections. This also builds the imagination and
advancement through guaranteeing the team benefits through diverse points and suppositions
which outcome from the individual contrast (Amabile and Pratt, 2016).
Group dynamic: The team build up the standard in determining the clashes gainfully and
rapidly. The team is formed in which a group of peoples can choose to collaborate and cooperate
collectively in achieving the shared interest and common goals. The team direction and success
depend on how the team visualize itself, its organization and collective efforts.
Interpersonal dynamics: The superior team will build the standard of solid work connections in
expanding individual danger and trust. The team adds to the standard in making the shared
setting on the intense and unpredicted subject matters. The inability of making the shared seeing
to discriminate issues brings about harmed connections, ineffective collections and also
distinctive reality perception.
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P6 Work within a team to achieve a defined goal.
In completing or fulfil the task it is necessary to achieve the designed goals. A concept is
conventional; a simple task is straightforward and simple. Also, I have to assign a task to the
designated professional as well as set the timescale to complete it. It is an approach which is
followed in many of the organization. Thus, with the growing of fast culture and the exposure of
doing the work in new ways to get the task is done. To avoid these issues, the unconventional
approach of performing the task that is taken up. These are some of the alternative ways of
competing for the task and achieve the desired goals. Some of the various ways that ate as
follows:
Motivation: team motivation is important for success. The team members at times feel
disheartened as some of the temporary failures like complain of the clients etc. This is essential
in these situations to show the faith in the team capabilities as well as also helps in overcoming
their disappointment and problems (Levi, 2015).
Promotion innovation: It is essential in keeping the innovative ideas for conducting the business
as well as also offering something new to the customers. It is the reason why innovation is
promoted in the business.
Setting parameters: To set up informal parameters and comparison is the biggest motivators for
the employees. It will push other members to become a star performer and work hard in coming
years.
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