Unit 3 Professional Practice: Team Dynamics, CPD & Development Plan

This report delves into the significance of team dynamics in group work, highlighting the impact of team cognition, cohesiveness, and conflict on success. It details the author's experience within a team, outlining individual roles and contributions. Furthermore, the report explores the importance of Continuing Professional Development (CPD) and its role in personal learning and growth, providing examples and benefits of engaging in CPD activities. A comprehensive development plan is presented, encompassing responsibilities, performance objectives, and the skills, knowledge, and learning required for future professional advancement, including a self-assessment of strengths and weaknesses and a strategy for improvement. The document emphasizes the importance of continuous self-improvement and teamwork to achieve goals and improve professional performance.

ASSIGNMENT 2 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing
Unit number and title Unit 3: Professional Practice
Submission date 30/01/2021 Date Received 1st submission
Re-submission Date Date Received 2nd submission
Student Name Le Duc Huy Student ID GBH2003
Class GCH0906 Assessor name Tran Thi
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the consequences of pla
making a false declaration is a form of malpractice.
Student’s signature
Grading grid
P5 P6 P7 P8 M4 M5 D3 D4

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Summative Feedback: Resubmission Feedback:
Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:

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Table of Contents
A. Introduction ............................................................................................................................................ 6
B. DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE
OF GROUP WORK(P5). ............................................................................................................................... 7
I. Definition of team dynamics .............................................................................................................. 7
II. The importance of team dynamics in the success and or failure of group work ................................ 8
III. In my group .................................................................................................................................. 10
C. WORK WITHIN A TEAM TO ACHIEVE A DEFINED GOAL (P6) ............................................... 12
I. Introduction of my group work ........................................................................................................ 12
II. My role of in the group work ........................................................................................................... 14
III. Result of group work .................................................................................................................... 15
D. DISCUSS THE IMPORTANCE OF CPD AND ITS CONTRIBUTION TO OWN LEARNING (P7)
15
I. Definition of CPD ............................................................................................................................ 15
II. Why CPD important ......................................................................................................................... 17
III. CPD contribution to own learning ................................................................................................ 18
E. PRODUCE A DEVELOPMENT PLAN THAT OUTLINES RESPONSIBILITIES,
PERFORMANCE OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE AND LEARNING FOR
OWN FUTURE (P8) .................................................................................................................................... 19
I. Setting goals ..................................................................................................................................... 19
II. Three skills need to develop ............................................................................................................. 19
III. Strengths and weaknesses ............................................................................................................ 20
IV. Develop strengths and weaknesses ............................................................................................... 20
V. Rating development needs ................................................................................................................ 20
VI. Development plan ......................................................................................................................... 21
F. Conclusion ............................................................................................................................................ 22
G. Critical evaluation ................................................................................................................................ 22
H. Reference list ........................................................................................................................................ 23

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Table of figures
Figure 1: Team work ..................................................................................................................................... 6
Figure 2: Team dynamics ............................................................................................................................ 7
Figure 3: The importance of team dynamic ............................................................................................... 8
Figure 4: Team relationships ..................................................................................................................... 10
Figure 5: Agenda ........................................................................................................................................ 13
Figure 6: Gantt chart ................................................................................................................................. 13
Figure 7: Estimated Budget ....................................................................................................................... 14
Figure 7: CPD ............................................................................................................................................. 15
Figure 8: Example of CPD ......................................................................................................................... 16
Figure 9: The important of CPD ............................................................................................................... 18

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List of tables
Table 1: Evaluate Truong Quoc Bao ........................................................................................................ 10
Table 2: Evaluate Nguyen Thi Quynh Chuc ............................................................................................ 11
Table 3: Evaluate Pham Minh Duc ........................................................................................................... 11
Table 4: Evaluate Nguyen Van Hung ....................................................................................................... 12
Table 5: Strenths and weakness ................................................................................................................ 20
Table 6: Develop ......................................................................................................................................... 20
Table 7: Rating ........................................................................................................................................... 21
Table 8: Development plan ........................................................................................................................ 21

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A. Introduction
There are three main parts to this exercise. The first thing to think about are the different approaches to
learning and reflection. We will use this data to create an article on learning styles, self-directed
learning, the importance of lifelong learning, personality reflection, and time management.
The second need is that you develop a portfolio of personal data about yourself to assist them in
defining and achieving their own goals. This assignment will be evaluated based on the quality of the
information you provide in your report. You should clearly identify the above difficulties and convey
them in the form of a report. Instead of simply describing yourself, you should rate yourself as 'smart'
For your personal assessment, you can look at the properties of the current business owners.
The last thing you should consider is your pros and cons. These strengths and weaknesses present
themselves with many opportunities or threats to you. Then, devise a strategy to promote strengths and
overcome weaknesses.
Figure 1: Team work

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B. DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR
FAILURE OF GROUP WORK(P5).
I. Definition of team dynamics
The unconscious, psychological factors that shape a team's behavior and performance are known
as team dynamics. They're like sea undercurrents that may take boats in the opposite direction of
where they want to go. The nature of the team's job, the personalities on the team, their working
relationships with other individuals, and the setting in which the team works all contribute to team
dynamics.
Team dynamics is a wide topic that encompasses how team members interact with one another as
well as the psychological processes that underpin these interactions. When team members work on
a project together, their behaviors are interdependent, and attitudes, motivation, and cognition arise
as a result of these interactions, influencing how team members feel about each other, their team,
and team projects. Team dynamics are the cornerstone for teamwork and are represented by this
constellation of affect, attitude, and behaviors.
Figure 2: Team dynamics
Problem-solving styles and interpersonal dynamics of project teams are often critical factors for a
team to function effectively. To study problem-solving styles and track intra-team interactions, the
Kirton Adaption-Innovation Inventory (KAI) was used to determine the cognitive styles of
engineering and management students in Bucknell's Institute for Leadership in Technology and
Management (ILTM). KAI scores allowed interpretation and characterization of data from student
journaling assignments that recorded observations about project team members' abilities to work
and communicate with each other (Buffinton, Keith W and Jablokow, Kathryn W and Martin,
Kathleen A, 2002).

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II. The importance of team dynamics in the success and or failure of group work
The role of team dynamics in forecasting team success has been the subject of a lot of research
over the last decade. In this corpus of work, many significant aspects have emerged. Because team
dynamics is such a large topic, this dossier concentrates on three major aspects: team cognition,
team cohesiveness, and team conflict.
Some researchers have directed that there has been a growing call to further explore the effect of
behavioral factors on ICT project success. To address this call, this study examines the interactive
effect of team dynamics and organizational support on ICT project success. The results of a study
on 191 ICT project managers (who are members of the PMI) indicate that the multiplicative
interaction between team dynamics and organizational support was significantly related to
budgetary, functionality and time performance (Gelbard, Roy and Carmeli, Abraham, 2009).
Despite the fact that this list does not include all elements of team dynamics, academics have
concentrated on these three because of their relevance in effective teamwork.
Figure 3: The importance of team dynamic
Support you in achieving team goals.
The work place, social organizations, community groups and sports all use teams to accomplish
goals. The dynamics of teams determine if these goals will be met in an efficient manner.
Identifying team dynamics and understanding positive and negative outcomes that may occur due
to the dynamics will assist you to achieve team efforts. (Forsyth, Donelson R, 2018).

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Clear communication increases team effectiveness by increasing team awareness.
Nancy Cooke and her colleagues studied team cognition and discovered that cognitive processes
inside a team had an influence on team behavior and performance (Cooke, 2015). Cooke discusses
how the process of team cognition arises through interactions between team members in a review
of the literature. These interactions are common in explicit communications, and they result in
team cognition (Cooke, 2015). Cooke and colleagues conducted a series of experimental
investigations that support the hypothesis of interactive team cognition.
Team cohesiveness has a favorable relationship with team efficiency.
There has been a lot of study done on team cohesiveness and performance, with the majority of it
focusing on variables that impact team cohesion and lead to particular team behaviors that improve
performance. Beale and colleagues looked at the impact of cohesion components (interpersonal
attraction, task commitment, and group pride) on performance criteria in a meta-analytic study and
discovered that team cohesiveness led to team performance.
Efficiency considers both inputs and outputs, whereas performance effectiveness just considers
outcomes, such as retail sales. This meta-analysis backs up the idea that team cohesiveness is
critical for team and organizational success.
Task conflict improves performance, but interpersonal conflict lowers it.
Depending on the sort of dispute, team conflict may be both destructive and advantageous to team
performance. Humphrey and colleagues discovered that relational conflict within a single dyad
thwarts the sharing of information in a study of 219 people who were divided into 458 dyads
within 51 teams.
Information communication among teams, on the other hand, unlocked task conflict, resulting in a
positive association with performance over time. Conflict may be good when duties are prioritized,
but relational conflict is a negative influence, according to this study.
Emphasize the development of team relationships.
According to team dynamics studies, it is critical for businesses to appreciate the value of team
relationships. Individual expertise is essential, but it is insufficient to promote efficient teamwork.
The most significant aspect is the development of team relationships. The worst-performing teams
in study on team cohesiveness, cognition, and conflict were those whose members fought in their
interactions and dialogues.
Organizations can provide training interventions that focus on equipping employees with
interpersonal skills that help them work as part of a team. Finally, the teamwork research
highlights the relevance of team dynamics and how unconscious psychological influences can
influence how team members collaborate.

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Figure 4: Team relationships
III. In my group
Member Roles Reason
Truong Quoc Bao
Task roles:
Evaluator/Critic,
Procedural Technician,
Recorder
He is in charge of logistics; it is his
responsibility to ensure that the meeting
facilities are adequate and he is the one
who will record content ideas and evaluate
and critique them.
Personal roles: Observer/Commentator
He is the one who always observes and
gives feedback to the team on how to work
and how to discuss and give ideas to the
team to change those standards.
Dysfunctional roles: Special Interest
Pleader
He always thinks that people in that field
will never like or accept that idea, he
always takes a stance of his own and shapes
the ideas of the group according to a
stereotypical.
Table 1: Evaluate Truong Quoc Bao
Member Roles Reason
Nguyen Thi Quynh Chuc
Task role: Opinion Seeker,
Opinion Giver
She is a person who specializes in seeking
opinions, asking for clarification of the
valuable content of each team member.
After summarizing, she always gives the
group ideas on what should do
Personal roles: Gatekeeper /
Expediter
Quynh Chuc – the most beautiful girl in my
team - the navigator in the group’s

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communication. She always encourages
and encourages timid, quiet members to
contribute ideas for the meeting. And she
also restricts people who want to control
the conversation and want everyone to have
a say
Dysfunctional roles: Help
Seeker
Although she is the one who navigates
group communication, sometimes she
needs sympathy. When she feels that she is
lacking or makes a mistake, she always
shows herself to be self-deprecating and
useless about it
Table 2: Evaluate Nguyen Thi Quynh Chuc
Member Roles Reason
Pham Minh Duc
Task role: Information seeker
He is an information seeker, realistically
identifies the problem, and then he searches
for information related to that problem.
Personal role: Follower
He is a rather timid person with low self-
esteem, but he has the ability to find
information very quickly. So he always
silently contributes to the group and
according to the ideas that the group has set
out before.
Dysfunctional roles: Self-
confessor
When it's time for a meeting, he always
takes personal emotional issues like being
rejected by his crush or problems related to
his family. So, he needs to be shared in
order not to be shy like someone who just
follows the group.
Table 3: Evaluate Pham Minh Duc
Member Roles Reason
Nguyen Van Hung
Task role: Elaborator, Energizer
He is quite a pragmatic person, always
illustrating those ideas with examples,
hypotheticals and also always pointing out
the consequences or bad cases of that idea.
He is also the fire of the group, who always
gives energy to the team, encouraging the
members to perform their assigned tasks.

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Personal role: Compromiser
He always thinks about the interests of the
group, ready to sacrifice his position for
others if that person is really capable.
Dysfunctional roles:
Recognition seeker
He always uses group meetings to get
everyone’s attention and always brags
about his personal achievements for others
to admire and give him work
Table 4: Evaluate Nguyen Van Hung
C. WORK WITHIN A TEAM TO ACHIEVE A DEFINED GOAL (P6)
I. Introduction of my group work
The name of my group is GWE Group (because we are in charge of the training event), and it
consists of five members: me (Le Duc Huy), Truong Quoc Bao, Nguyen Thi Quynh Chuc, Pham
Minh Duc, Nguyen Van Hung.
Role of the group:
• Team leader and Content: Le Duc Huy
• Human Resources: Truong Quoc Bao
• Logistics + Financial: Nguyen Thi Quynh Chuc
• Design: Pham Minh Duc
• Media: Nguyen Van Hung
Our team has planned, given the goals, information such as participant, place, time, etc. and
specific schedule of that program such as Gantt chart, agenda, estimated budget.
Name of Training Program: “Leader Experience”
Goal:
• To Help students have an extremely memorable experience
• To Help students learn new knowledge in life
• To Help students accumulate necessary soft skills in both study and work
Participant: freshmen of Greenwich university
Estimated number of participants: 500 people
Place: Flamingo Dai Lai
Time: 17/01/2022 – 20/01/2022
Agenda:

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Figure 5: Agenda
Gantt chart:
Figure 6: Gantt chart
Estimated Budget: 500.000 VND/ 1 person

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Figure 7: Estimated Budget
II. My role of in the group work
My role in my team is leader and in charge of content, so my task role is contributor, Co-
Ordinator, and Orienteer; my personal role is encourager and harmonizer; dysfunctional
role is disrupter.
Task role
• Contributor: As a team leader, I am the person who guides the team to success, I am
the one who brings new projects and presents it to everyone.
• Co-Ordinator: I always define and articulate the relationships of the target ideas that
the team comes up with, building and collating that idea to perfection.
• Orienteer: I am also the one who outlines project ideas, implements goals, directs
work for everyone, and builds a specific schedule for the team.
Personal role
• Encourager: Encouragement and support is always my top priority for the team. I
always try to motivate people to work, when someone does well, I always give
them praise so they can achieve more.
• Harmonizer: Everyone in the group gave me a nickname "the king of humor".
Whenever people are under work pressure, I always show fun for everyone to
relieve stress. I always want everyone in the group to unite and get along with each
other.
Dysfunctional role

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Disrupter: Because of my sense of humor, I also influenced the group a lot. In every
meeting, I always make up stories, tease team members to distract everyone.
III. Result of group work
My team performed the required assignment and presented the report on time, ensuring a
guaranteed success, thanks to a decent work arrangement. However, owing to the members'
diverse personalities, there were several disagreements in the group work process, resulting
in unequal burden for each member (some members work a lot, some members do not
work). little). The efficacy of group work is not great, according to the evaluation of
teamwork. The results exceeded estimates by 70%.
D. DISCUSS THE IMPORTANCE OF CPD AND ITS CONTRIBUTION TO OWN LEARNING
(P7)
I. Definition of CPD
Continuing (or Continuous) Professional Development is abbreviated as CPD. It may be
roughly described as any sort of learning that improves your knowledge, understanding,
and experiences in a certain subject or profession.
CPD stands for continuous and planned learning and development. It emphasizes on what
you learn and how you grow, but it may also include a formal recording method (through
supervision, submission of assignments etc.). Without realizing it, you're probably already
doing CPD.
Figure 7: CPD
Continuing Professional Development (CPD) is a process by which individuals take control of
their own learning and development, by engaging in an on-going process of reflection and action.
This process is empowering and exciting and can stimulate people to achieve their aspirations and

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move towards their dreams. CPD provides the opportunity to soar like an eagle or a helicopter and
look at our career progress from a wider perspective. It challenges us to make time for regular
personal reflection and review (Megginson, David and Whitaker, Vivien, 2007).
The following are the CIPD's major CPD principles:
• Professional development is an ongoing process that occurs throughout a practitioner's
career.
• Individuals are responsible for directing and managing their own growth. They should
determine their own learning requirements and how to meet them.
• Learning objectives should be well-defined and represent both the demands of employers
and clients, as well as the practitioner's own objectives.
• Learning is most successful when it is recognized as a necessary component of all job
activities rather than a burden.
Example of CPD:
Work-based education (either through supervision, training courses, job-shadowing, mentoring or
coaching)
Obtaining a professional credential
Experiential or informal learning (which takes place through life and work experience)
Planned and unplanned encounters serve as the basis for reflective thinking.
Peer mentorship or work shadowing are two options.
Figure 8: Example of CPD

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II. Why CPD important
CPD is essential because it:
• Provides you with fresh information that can assist you in dealing with new or challenging
circumstances.
• By concentrating on learning and growth, you may attain your job goals.
• Will make you feel more at ease in your position.
• Will show that you are dedicated to improving your abilities and knowledge in a certain
subject area.
Individual Advantages of Continuing Professional Development
Many of us may not have received suitable career guidance when we were younger or may have
taken the first job that came our way. We may not have given ourselves the opportunity to pause
and examine whether we are receiving what we want in our work lives because of the craziness of
our daily lives (Megginson, David and Whitaker, Vivien, 2007)
Benefits of Continuing Professional Development for employer
Employers are becoming increasingly anxious that workers participate in CPD, first and foremost
because it helps employees maintain their skills, knowledge, and experience up to date. Second,
many businesses prefer their employees to take charge of their own development, and CPD offers
the framework within which a varied variety of development strands may be kept together and
exploited to greatest effect. Finally, CPD aids succession planning. CPD is a technique of keeping
employees for some organizations in highly competitive industries (Megginson, David and
Whitaker, Vivien, 2007).
CPD's advantages for colleges and institutions
Colleges and universities must guarantee that the content of their courses is relevant to their
students' requirements both while they are in school and while they plan their future jobs. This is
especially important when students are working part-time and have a list of worries and challenges
at work that they would need assistance with. Discussion of CPD in tutorials or learning groups set
up for this purpose is an effective means of connecting this specific work-based agenda to the
course's curriculum (Megginson, David and Whitaker, Vivien, 2007).
The importance of continuing professional development should not be underestimated – it is a
career-long obligation for practising professionals (Kloosterman, Vivian, 2014).

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Figure 9: The important of CPD
III. CPD contribution to own learning
"Learn, learn more, learn eternally," as Lenin said it, is the truth of learning. The preceding
line is a piece of advice, pointing you in the right route in life. Only learn, get information,
acquire fresh knowledge, and start life with a suitcase. It is critical to continue to learn. It is
critical, particularly for my major - information technology - to continue to improve
oneself, to approach and master new technologies in order to avoid falling behind in
society.
Realized the significance of CPD, I frequently engage in professional-related activities to
assist me in completing my assignments and preparing for my future employment. I enjoy
going to workshops to learn more about my field. Participate in business tour activities to
get orientation and a realistic view of their job in the future; gain knowledge and
recruitment needs of businesses in the 4.0 age; participate in business tour activities to gain
orientation and a realistic picture of their work in the future. In addition, if I am unable to
participate in the following activities due to time constraints, I will engage in activities such
as rigorous research, English study, and online learning. When it comes to reading, I like to
read books that are linked to my degree as well as novels that help me improve soft skills.
For specialist certificates, there is a commercial option. For online learning, studying in
school will not be able to fully give knowledge about my major, therefore I often watch
programming video on YouTube and other websites for more specialized knowledge.

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E. PRODUCE A DEVELOPMENT PLAN THAT OUTLINES RESPONSIBILITIES,
PERFORMANCE OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE AND LEARNING
FOR OWN FUTURE (P8)
I. Setting goals
Short-term goals:
o Complete the courses in the next semester and retake some failed subjects.
o Improve your ability to work in limited time.
o Improve the ability to do assignment under a lot of pressure.
Long-term goals:
o Improve my English skills and get 6.5 Ielts point.
o Become a good web designer.
o Having a stable job at FPT Corporation.
II. Three skills need to develop
Time management skill: I believe my time management abilities are lacking since I am unable to
effectively plan my time in order to accomplish the assignment on time. As a result of my bad time
management, I frequently feel pressured and agitated when doing my assignments. My short - term
goal is to reorganize my time wisely and create a scientific timetable that is tailored to the current
situation.
Programming skill:
For three reasons, I believe I need to improve my programming skills: -
The first is that my major is information technology. I need to gain and expand my understanding
of information technology and programming because of the nature of my major.
- The second reason is that today's hiring trend in any profession is for individuals to have an
understanding of information technology (at least the information technology office).
- Third reason: My short-term objective is to finish the programming classes at school, and my
long-term goal is to become an excellent programmer. Because of these two objectives, I need to
improve my programming skills.
English skill:
When we think about English skills, we immediately think of the "four abilities" of listening,
speaking, reading, and writing. Other abilities, such as pronunciation, grammar, vocabulary, and
spelling, are also essential for efficient English communication. I believe I need to enhance my
listening and reading abilities, as well as my capacity to communicate in English.

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III. Strengths and weaknesses
Strengths Weaknesses
Leadership
Search skill
Friendly
Commuincation skill
Problem-solving skill
Working in group.
Hard-worker
Confident
Sociable
Programming skill
Time management skill
English skill
Not serious at working
Table 5: Strenths and weakness
IV. Develop strengths and weaknesses
Promote strengths Overcome weakness
Leadership and working in a group help me
develop my ability to work in a team and
become an exemplary team leader who can
lead the team to success.
Friendly, socialble, communication skill,
confident may help me connect with people
around, create sympathy with people and can
make friends with different types of people.
Search skill and problem solving skill should
help me handle a lot of problem and search
more information to do assignment or
working in group.
Programming skill, I will work hard on
practice exercises, learn a lot of knowledge
related to it.
I should build a specific timetable to manage
my time.
English skill, I will overcome listening and
writting skill because I write English so bad.
Just kidding, but showing off too much isn't
the best thing at work. So I will try to be
serious in my work.
Table 6: Develop
V. Rating development needs
Skill Bad Average Good Very good Execlent
Leadership
Search skill
Friendly
Problem – solving
Working in group
Confident
Time management

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Communication
Programming
Sociable
Hard-worker
English skill
Table 7: Rating
VI. Development plan
Goal Action to achive The result of completion Target date
Complete all
assignment in IT at
university
• Finish all assignment before
deadline
• Study more lesson after each
lesson
• Practice a lot of skill
• Submit the
assignment on time
• Passed all
assignment
Throughout the
course of study
(2021-2023)
Improve the
knowledge about
programming
• Learn in detail programming
languages like PHP, HTML,
CSS, etc.
• Learning code more and
more
• Join a tech team to develop
skills
• Create an own
website for sell
• Complete the project
before graduation
Throughout the
course of study
(2021-2023)
Improve English
skill
• Learning English at
University of Greenwich
• Self-study English at home
• Learn English through online
lectures
• Get Ielts 6.5-7.0
• Passed English
Throughout the
course of study
(2021-2023)
Gain experience in
the information
technology
industry
• Explore and learn online
knowledge
• Internship at small companies
• Participate in school
technology events and
projects
• Create an AI system
• Set up a company
specializing in
technology
Last year of study
before graduating
from university
(2023)
Table 8: Development plan

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F. Conclusion
This report assists me in better understanding the important skills I need to improve and develop
soft abilities that will aid in the smoother growth of my career and executive initiatives, as well as
have a beneficial influence on the lives of my personal by enhancing how I connect with people.
Furthermore, understanding one's own strengths, shortcomings, opportunities, and dangers aids me
in developing a precise strategy to fully grow oneself. Emotional, stress-prone, time management,
communication, and perfectionism are some of my flaws that need to be addressed. These flaws
have a significant impact on future professional advancement. As a result, the development
strategy must be implemented in a realistic manner. We also need to concentrate on CPD because
it aids in the promotion and direction of my development, career, and future earnings.
G. Critical evaluation
- Your strengths and weaknesses when you did the assignment.
Strengths:
• Full presentation of content
• Improve your situational awareness as well as your leadership abilities.
Weaknesses:
• The grammar in English is not good.
• Time management skills are lacking.
• Jokes cause me to lose concentration on your task.
- How to improve your weakness
• I'll concentrate more at work and laugh less.
• I need to create a work and leisure plan that is realistic.
• In addition, the forthcoming courses will help me enhance my English.
- Your grade that you think you deserve (P, M, D)
I think I deserved Merit.

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H. Reference list
Buffinton, Keith W and Jablokow, Kathryn W and Martin, Kathleen A, 2002. Project team dynamics and
cognitive style. Engineering Management Journal, Volume 14, pp. 25-33.
Forsyth, Donelson R, 2018. Group dynamics. s.l.:Cengage Learning.
Megginson, David and Whitaker, Vivien, 2007. Continuing professional development. s.l.:Kogan Page
Publishers.
Kloosterman, Vivian, 2014. The importance of continuing professional development. Continuing
Professional Development.
Gelbard, Roy and Carmeli, Abraham, 2009. The interactive effect of team dynamics and organizational
support on ICT project success. International Journal of Project Management, Volume 27, pp. 464-470.