Myra Hidalgo - Bianzon: Summary of Skills and Work Experience Report

This document presents a detailed professional profile of Myra Hidalgo-Bianzon, encompassing her skills, experience, and educational background. The profile highlights her effective communication skills, adaptability, and experience in various roles, including volunteer work, caregiving, and customer service. Her employment history includes roles at KinderCare, Bahay San Rafael Home for the Special Children, and Alert Achievers Learning Centre. She possesses a Level 5 Early Childhood Certificate/Diploma and a National Certificate for Caregiver. The document also outlines her educational background, including diplomas and relevant coursework. The profile showcases her ability to work in multi-disciplinary teams, her initiative, and her commitment to continuous learning. References are also provided. This information is valuable for potential employers or anyone seeking to understand her professional capabilities.

Myra Hidalgo - Bianzon
Unit 419, 430 Queen Street, Volt On Queen
Cbd, Auckland, New Zealand
Email Add: [e-mail]
Mobile: [phone] Home: 09 3684255
Skills and Achievement:
 Effective communication skills
 Capability of working with rotational shift
 Possess flexibility and eagerness of learning skills
 Capability of communicating with diverse groups Possess capability of working in multi-disciplinary team with practical experience and voluntary
activities Ability of working in multi-disciplinary group with effective initiating skills Completed Level 5 of the Early Childhood Diploma/Certificate Developed understanding regarding the health requirements of local communicating through a
research project and received 85 percent for the Neighbourhood Study Report Received National Certificate in Caregiver Level 2 (NC II) directed by the Technical Educational
Skills Development Authority (TESDA) in Philippines. Corresponding to the NVQ level with the certificate number 10040202003286, which was delivered
in the year 2010, April 28th. Effective referral and administrative experience, which involves assessment, admission, referral,
education and treatment for wide-ranged patients. In the roster practice sessions, my initiative of developing gratitude for significance of mentorship
during the period of directing junior students where they experienced approachability for guidance
and advice.
Employment History / Professional Experience:
KinderCare (Customs Street in Central, Auckland) 1st May 2014 - April 2015
Position: Volunteer Assistant Reliever/ Teacher
The major responsibility of my role is contributing and helping Qualified Teachers for reflecting care
for the 6 months olds to the two-year-old children.
I learnt following skills during the functioning of this role: Offering assistance for children with the help of the learning requirements Creating caring interaction with the children Conducting personal interactions on group and one-to-one basis with children Conducting daily communicating session with the parents Maintaining consistency and balance for positive learning atmosphere with the implication of
resources and learning programs of Centre. Incorporating involvement and engagement in all-inclusive routine tasks depending on the
requirements of children Assisting and supporting children in developing capabilities of learning in everyday life without
limiting to learning’s in surrounding but in improving the capabilities of discovering new skill sets
associated with sharing learning with children in the group

Bahay San Rafael Home for the Special Children April 10, 2013 up to July 2013
Position: Volunteer Teacher/ Caregiver For the purpose of learning regarding special children associated with various psychological
disabilities, I gained experience in the Home for Special Children located in Amadeo, Barangay
Salaban, Cavite in the year 2003, 8th November. The home was originated by Hospitaller Brothers
during 1997. Bahay San Rafael is considered to be the home of abandoned children in association
of cerebral palsy, Amadeo, Cavite.
Tahanan Ni Maria Home For the Elderly March 01, to 06, 2010
Position: On the Job training finished in 90 hours Project details and titles example Community Health Project. Conducted a survey focusing on
health requirements of local community by recognizing existent services by the evaluation of
methods where the addressing programs can be enhanced. Studied and reviewed the degree of achievement of Health standards of the country Constructing an individual care system for patients for ensuring the social, psychological and
physical needs of the patients Offering assistance for dressing, feeding and bathing to the residents Offering company for daily walks to the residents Offering support and assistance for food preparation and facility maintenance Offering emotional assistance and general care for residents
Company: Alert Achievers Learning Centre (Private Own Business) June 2004-2005
Position: Business Owner Primary role for this position was introducing and making parents awareness of the business
offerings regarding specialized services for children facing difficulties in studies where children will
experience an advance learning program in preparation for school through medium of writing and
reading. The skills and competencies that I learned in this role includes:
 Ability to implement effective focus and efficiency in customer services
 Assistance for the teachers in purpose of helping children with the assignments post school
hours and helping with challenges in any subject
 Ability of assisting children for the development of skills and competencies in growing stage
 Ability of pulling customers and spreading awareness regarding the offered services
specifically to the working parents
Company: Philippine Document Exchange (PHILDOC) March 2001 - March 2002
Position: Marketing Supervisor/ Customer Service Main role for this position was introducing services offered by company related to conveying
documents for each and every organization, where the delivery service of courier was used. I have
also handled hundred courier staff in regards to the designated role of work. Offering support for Human Resource Department in process of updating documents, invoice and
job related files. The major competencies that I learned in the process are:

 Ability of developing effective focus and customer service skills
 Ability of performing administrative and secretarial projects for the GM consisting
correspondence, telephonic calls and e-mails.
 Ability of understanding the responsibility regarding duties of office and capability of offering
assistance for developing and controlling effective processes of office and the complete
functions of administration
 Accountability in marketing services for introducing our company to the potential clients
 Effective team work in large and small groups through the medium of managing staff in form
of an assistance for team
 Problem solving and issue resolution
Problem solving skills and issue resolution
Company: Time Share Realty Corporation January 2000 - March 2001
Position: Administration Assistant/ Customer Service Representative Main responsibility for this position was responding for the enquiries of the inbound customers in
relation to the information of the account and usual enquiries regarding services of company. Offering assistance to Human Resource Department for the task of updating documents and data of
employees and different office related roles. Competencies developed during the functioning of this role are:
 Ability of directing focus and developing effective customer service skills
 Competencies regarding in-house technological function
 Effective telephone manners
 Ability of growing skill sets with supervision
 Ability of working in busy schedule
Company: GSL Sales Link, Inc. (Subsidiary of Sterling Capital) March 1, 1998 to August 31, 2000
Position: Marketing Assistant/ Customer Service Representative
Main functionality regarding role and responsibility for responding to the queries of inbound
customers in regards with account information with usual inquiries regarding the services of
company. Providing assistance for the updated documents of HR department through function of
updating invoice, other related files and invoice.
Competencies learned in the process are:
 Marketing strategy developmental skills
 Effective telephone manner
 Teamwork within large or small team
 Problem solving and issue resolution skills
Educational Background:
Diploma: Early Childhood Teacher (New Zealand Tertiary College/NZTC)
School year: 2014-2015

Special Course: Caregiver / Adventist University of the Philippines (AUP)
School year: 2009-2010 Diploma (Caregiver Licensed)
College: Lyceum of the Philippines (Bachelor of Business Administration Major in Computer
Data Management Processing) (CDMP)
Secondary Level: Colegio de Sta. Catalina de Sena (Dominican School)
School Year: 1989-1993
Primary Level: Colegio de Sta. Catalina de Sena (Dominican School)
School Year: 1983-1989
Additional skills and Interest:
 Activities: Badminton and Swimming Familiarity in IT packages: Programming, Word and Excel Languages- English, Korean, Spanish and Italian (speak)
Personal Details:
Date of Birth: 13th August’ 1976 Female Married
Reference:
 Gina Macaraig (Qualified Early Childhood Teacher - Kindercare)
Mobile number: 021 2133934
 Stephan Cargouet (Team Leader – Cordis Hotel)
Mobile number: 021 158 2212
 Daisy Torres (Qualified Phlebotomist – Northshore Hospital)
Mobile number: 021 08284713