Professional Service Firms: Enhancing Professional Efficiency Report
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AI Summary
This report provides a comprehensive overview of professional service firms (PSFs), examining their role in meeting professional needs and enhancing efficiency. It begins with a literature review, exploring key concepts such as the importance of professional knowledge localization, effective leadership, individual performance assessment, and the development of intellectual processes. The report analyzes the impact of communication skills, technological advancements, and core competencies on organizational success. It also addresses the significance of knowledge management, professional performance, and the need for adapting to market changes. The report concludes with a discussion on future research and development, emphasizing the implementation of technical and soft skills measures to improve the working capacity of professionals within PSFs, and the need for adapting to market changes.

Professional service
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Table of Contents
INTRODUCTION...........................................................................................................................1
Literature Review........................................................................................................................1
Future research development......................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
Literature Review........................................................................................................................1
Future research development......................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
The professional services play a very vital role in meeting the needs and demands of the
professional person at the firm. The report will lay a major emphasis on the various measures
that are been taken at the workplace for better handling of the different measures to increase their
professional efficiency. Also, the future scope of various professional measures is been taken
into consideration.
Literature Review
As per the views of Wagner, Hoisl and Thoma, 2014, The professional service firms
plays a very crucial and vital role in the handling of the various sort of the localisation of the
professional knowledge of an individual. In the present scenario, the professional service firms
or PSF's give the individual employee's with effective exposure to the global professional
practices that will help in the effective rise in their professional knowledge and skill set. This
will help them to meet the requirement criteria of many other multinational organisation and
handle their requirements by providing them with suitable professional to execute their task.
In accordance with the views of Sandvik, Espedal, and Selart, 2015, the effective
leadership at a professional service firm will help in the better development of various measures
which will help in effective rise in production capacity and increase in the effectiveness and skill
set of the individuals or professionals. It will improve the productivity and creativity along with
the professional mindset an approach of the individuals or the employee's at PSF. Other than this,
the effective leader will help in giving the better outcome in an organisation by motivating the
work force at the Professional service firm. Other than this, a leader will showcase all the
qualities and attribute that will motivate and encourage an individual professional to increase and
enhance its knowledge and skill set.
According to the ideas of Alvesson, Kärreman and Sullivan, 2015, at a professional
service firm, an individual performance is the major criteria that help him to gain a better idea
about his personal needs and demands, this will help him to gain a better professional attitude at
the work place and increase its efficiency. The regular assessment and the exposure to the new
and updated work procedures that will help the individual employee's to improve their work
efficiency and skill sets that will help in meeting the professional needs and demands at the
workplace and provide the individual a suitable and sustaining identity at work place.
1
The professional services play a very vital role in meeting the needs and demands of the
professional person at the firm. The report will lay a major emphasis on the various measures
that are been taken at the workplace for better handling of the different measures to increase their
professional efficiency. Also, the future scope of various professional measures is been taken
into consideration.
Literature Review
As per the views of Wagner, Hoisl and Thoma, 2014, The professional service firms
plays a very crucial and vital role in the handling of the various sort of the localisation of the
professional knowledge of an individual. In the present scenario, the professional service firms
or PSF's give the individual employee's with effective exposure to the global professional
practices that will help in the effective rise in their professional knowledge and skill set. This
will help them to meet the requirement criteria of many other multinational organisation and
handle their requirements by providing them with suitable professional to execute their task.
In accordance with the views of Sandvik, Espedal, and Selart, 2015, the effective
leadership at a professional service firm will help in the better development of various measures
which will help in effective rise in production capacity and increase in the effectiveness and skill
set of the individuals or professionals. It will improve the productivity and creativity along with
the professional mindset an approach of the individuals or the employee's at PSF. Other than this,
the effective leader will help in giving the better outcome in an organisation by motivating the
work force at the Professional service firm. Other than this, a leader will showcase all the
qualities and attribute that will motivate and encourage an individual professional to increase and
enhance its knowledge and skill set.
According to the ideas of Alvesson, Kärreman and Sullivan, 2015, at a professional
service firm, an individual performance is the major criteria that help him to gain a better idea
about his personal needs and demands, this will help him to gain a better professional attitude at
the work place and increase its efficiency. The regular assessment and the exposure to the new
and updated work procedures that will help the individual employee's to improve their work
efficiency and skill sets that will help in meeting the professional needs and demands at the
workplace and provide the individual a suitable and sustaining identity at work place.
1
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In accordance with the Sandvik and et.al., 2018, the proper development and
implementation of the intellectual processes and establishing a team creative climate in a
professional service firm will help the employee's to improve their work efficiency and handle a
wide variety of operations to increase the efficiency of the professional person at an organisation
or professional firm. It will support to give an organisation a better handling of the different
operations and will lead to the meeting of various operational requirements of the company. This
will improve the creativity and help the firm to meet their personal requirements in a better way
to improve their work efficiency.
Other than this, Nikulchev, Ilin and Matishuk, 2017, states that the rise in the scalability
of the professional services in the market and occurrence of the better skill development
processes will help the firm to gain a better productivity and improve the professional handling
of the different assessment factors that help in meeting the needs and demands of the company.
Other than this, the better analysis of the skill set and knowledge of a professional individual will
help a professional service firm to handle the operations of the company in a better way. The rise
in the effective proficiency and skill sets will help in better growth and development of the
organisation as well as the individual in a better way. This also help in the better handling of the
wide variety of operations by increasing their knowledge level and core professional skills.
As per the views of Gregersen and MacIntyre, 2017, that whatever the profession and
individual work in, the better communication and language skills plays a very crucial and vital
role in the handling of various operations or professional functions. This helps in meeting the
needs and demands of the company that will help in meeting the organisational efficiency of the
organisation as well as its employee's. It helps in developing interpersonal as well as the intra
personal approaches which will help in better handling of the assorted operations of a
professional services firm and handle the different operations in an effective and significant
manner. Besides this, it supports better conveying of different sort of knowledge and skill sets to
an individual.
Besides this, Inyang and Akaegbu, 2014, stated that the better handling of the various
professional needs and demands of the company by meeting the knowledge and demand criteria
of the organisation. It helps in the better handling of the different operations in a company in sa
better way. This will help in improving the working performance of an individual professional
and also a team as a whole. It improves the work efficiency of the human resources of the
2
implementation of the intellectual processes and establishing a team creative climate in a
professional service firm will help the employee's to improve their work efficiency and handle a
wide variety of operations to increase the efficiency of the professional person at an organisation
or professional firm. It will support to give an organisation a better handling of the different
operations and will lead to the meeting of various operational requirements of the company. This
will improve the creativity and help the firm to meet their personal requirements in a better way
to improve their work efficiency.
Other than this, Nikulchev, Ilin and Matishuk, 2017, states that the rise in the scalability
of the professional services in the market and occurrence of the better skill development
processes will help the firm to gain a better productivity and improve the professional handling
of the different assessment factors that help in meeting the needs and demands of the company.
Other than this, the better analysis of the skill set and knowledge of a professional individual will
help a professional service firm to handle the operations of the company in a better way. The rise
in the effective proficiency and skill sets will help in better growth and development of the
organisation as well as the individual in a better way. This also help in the better handling of the
wide variety of operations by increasing their knowledge level and core professional skills.
As per the views of Gregersen and MacIntyre, 2017, that whatever the profession and
individual work in, the better communication and language skills plays a very crucial and vital
role in the handling of various operations or professional functions. This helps in meeting the
needs and demands of the company that will help in meeting the organisational efficiency of the
organisation as well as its employee's. It helps in developing interpersonal as well as the intra
personal approaches which will help in better handling of the assorted operations of a
professional services firm and handle the different operations in an effective and significant
manner. Besides this, it supports better conveying of different sort of knowledge and skill sets to
an individual.
Besides this, Inyang and Akaegbu, 2014, stated that the better handling of the various
professional needs and demands of the company by meeting the knowledge and demand criteria
of the organisation. It helps in the better handling of the different operations in a company in sa
better way. This will help in improving the working performance of an individual professional
and also a team as a whole. It improves the work efficiency of the human resources of the
2
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company. This will support the better revenue generation and handle a wide variety of operations
of professional services firm in a very effective way.
Knapp, 2014, stated that, the professional individual must possess the better handling of
the wide variety of the different operations that helps in meeting the needs and demands of the
professional firm. This will improve the operational efficiency of the professional and help in
effective handling of a wide variety of operations. This will help a person to meet the
professional requirements criteria and handling a wide variety of operations which will help in
efficient management of a wide variety of professional and organisational operations. Other than
this, the proper knowledge and skill set will help in meeting the needs and demands of the
organisation which will help in better meeting of the operational requirements criteria of a
professional firm.
As per the ideas of Hsu and et.al., 2017, the effective usage of the latest technologies like
better cloud computing, data analysis and management software has aided in increasing the
professional needs and demands of the organisation and support its better functionality. Other
than this, it will help the professional to effectively assess his/her performance and meet the
needs or demand criteria of the professional firm this help in better handling of the different
operations of the company. It reduces the work load and improve the overall quality of services
at the professional service firm. Also, it helps in improving the productivity and profitability of
the organisation by increasing the quality of services by the professional organisation.
In accordance with the views of Berman and et. al., 2016, the professional core
competencies will help in meeting the professional needs and demands of the organisation.
Whether it is a private sector or a public sector firm. The professional has to look after the better
management of the different operations which will help in the better growth of the firm. The core
competencies helps in meeting the needs and demands of the organisation that helps in meeting
the professional work standard of a person. It will help the firm to generate better services to
provide their customers better satisfaction level.
Other than this, Wu, Yeh and Woodside, 2014, stated that, the better professional
approach of a professional service firm towards delivering of the better services in the firm, it
will help in effective rise in the operational quality of the different sort of services in the
company. It helps in managing the complexity of the actions in the firm and help the
professionals to get the better chance to have a personal as well as professional transformation. It
3
of professional services firm in a very effective way.
Knapp, 2014, stated that, the professional individual must possess the better handling of
the wide variety of the different operations that helps in meeting the needs and demands of the
professional firm. This will improve the operational efficiency of the professional and help in
effective handling of a wide variety of operations. This will help a person to meet the
professional requirements criteria and handling a wide variety of operations which will help in
efficient management of a wide variety of professional and organisational operations. Other than
this, the proper knowledge and skill set will help in meeting the needs and demands of the
organisation which will help in better meeting of the operational requirements criteria of a
professional firm.
As per the ideas of Hsu and et.al., 2017, the effective usage of the latest technologies like
better cloud computing, data analysis and management software has aided in increasing the
professional needs and demands of the organisation and support its better functionality. Other
than this, it will help the professional to effectively assess his/her performance and meet the
needs or demand criteria of the professional firm this help in better handling of the different
operations of the company. It reduces the work load and improve the overall quality of services
at the professional service firm. Also, it helps in improving the productivity and profitability of
the organisation by increasing the quality of services by the professional organisation.
In accordance with the views of Berman and et. al., 2016, the professional core
competencies will help in meeting the professional needs and demands of the organisation.
Whether it is a private sector or a public sector firm. The professional has to look after the better
management of the different operations which will help in the better growth of the firm. The core
competencies helps in meeting the needs and demands of the organisation that helps in meeting
the professional work standard of a person. It will help the firm to generate better services to
provide their customers better satisfaction level.
Other than this, Wu, Yeh and Woodside, 2014, stated that, the better professional
approach of a professional service firm towards delivering of the better services in the firm, it
will help in effective rise in the operational quality of the different sort of services in the
company. It helps in managing the complexity of the actions in the firm and help the
professionals to get the better chance to have a personal as well as professional transformation. It
3

improves the logical approach of the company and support the person or individual to have a
better understanding of different sort of logical configuration and gaining better and sustainable
customer satisfaction experience-and-outcome.
Besides this, Cooper, and et. al., 2016, will help in meeting the operational requirement
of the company. This will also help in increasing the knowledge and better handling of the
various data will help in meeting the needs and demands of the organisation. Besides this, the
better storage of the data about the performance of a professional employee will help in getting
the access to the various operations in the near future. It helps in maintaining a wide variety of
business operations. Other than this the better assessment of the stored data will help in meeting
the needs and demands of the organisation. It also helps in developing better learning culture of
the organisation. Besides this, the proper imparting of the knowledge and training will help in
increasing the overall efficiency of the organisation as well as the individual professional.
Other than this, Rusly, Sun and Corner, 2015, states that the knowledge gap that is been
identified by the researchers is needed to be bridge up, so that it can help in better handling of the
different operations at a professional organisation. It will develop an ability to have a better
adaptability and readiness to accept the things that will help the firm to meet the better
professional targets and goals. It helps in meeting the needs and demands of the company in the
professional organisation. The better handling of the knowledge acquisition process that will
help in mitigation of the failures of the knowledge management process of the company. It helps
in the better identification of the professionalisation, inter profession differences and better
handling of the knowledge delivery systems.
In accordance with the views of Bello and et.al., 2016, the professional performance is
very necessary for the handling of the wide variety of operations that will help in suitable rise in
the operational capacity of the organisation. With the advancement of the professional
approaches of the company. This will help in meeting the needs and demands of the
organisation. Various concepts and theories that are been implemented will be taken in the
effective consideration to meet the operational capacity of the company. Apart from this, it will
help the professional top tackle the needs and demands of the customers in local as well as
foreign market. This will help the firm to achieve various opportunities and challenges that come
in the way of emerging markets.
4
better understanding of different sort of logical configuration and gaining better and sustainable
customer satisfaction experience-and-outcome.
Besides this, Cooper, and et. al., 2016, will help in meeting the operational requirement
of the company. This will also help in increasing the knowledge and better handling of the
various data will help in meeting the needs and demands of the organisation. Besides this, the
better storage of the data about the performance of a professional employee will help in getting
the access to the various operations in the near future. It helps in maintaining a wide variety of
business operations. Other than this the better assessment of the stored data will help in meeting
the needs and demands of the organisation. It also helps in developing better learning culture of
the organisation. Besides this, the proper imparting of the knowledge and training will help in
increasing the overall efficiency of the organisation as well as the individual professional.
Other than this, Rusly, Sun and Corner, 2015, states that the knowledge gap that is been
identified by the researchers is needed to be bridge up, so that it can help in better handling of the
different operations at a professional organisation. It will develop an ability to have a better
adaptability and readiness to accept the things that will help the firm to meet the better
professional targets and goals. It helps in meeting the needs and demands of the company in the
professional organisation. The better handling of the knowledge acquisition process that will
help in mitigation of the failures of the knowledge management process of the company. It helps
in the better identification of the professionalisation, inter profession differences and better
handling of the knowledge delivery systems.
In accordance with the views of Bello and et.al., 2016, the professional performance is
very necessary for the handling of the wide variety of operations that will help in suitable rise in
the operational capacity of the organisation. With the advancement of the professional
approaches of the company. This will help in meeting the needs and demands of the
organisation. Various concepts and theories that are been implemented will be taken in the
effective consideration to meet the operational capacity of the company. Apart from this, it will
help the professional top tackle the needs and demands of the customers in local as well as
foreign market. This will help the firm to achieve various opportunities and challenges that come
in the way of emerging markets.
4
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Other than this, Spence and et.al., 2015, states that Professional service-providers and
firms (PSF's) are ridden by the high number of various contradictions, paradoxes and conflicting
logics. The work like Bourdieusian theory will help in better handling of the various operations
and meeting the needs and demands of the organisation as well as the client or customer. This
also help in improving the scale set of the organisation which will help in meeting the needs of
the organisation or firm.
Future research development
Effective measures are been taken in order to improve the working ability and capacity of
company. This help in meeting the requirements of a professional in a better way. Other than
this, it will help in improving their efficiency. It is been found that these measures will help in
improving the professional approach of the individual. But such measures are been found
inadequate and insufficient. To increase the efficiency of the professionals in the future,
technical as well as soft skills measures are been implemented effectively by the PSF to increase
their working capacity.
As the organisation will be emerging in the market, the professionalism will have to
modify as per the environment. For looking after the better handling of the different measures
this will help in the suitable rise in the productivity and operational capacity of the company
(Greenwood Suddaby, and McDougald 2009). The managers or the senior and higher authority
of the firm will see through the various operations which will help in meeting the professional
and organisational needs and requirements of the company. Other than this, the effective rise in
the operational quality of the professional service firm and development of the better and
innovative service measures will support the development of the firm in a very sustainable way.
The managers will look after the bridging up of the knowledge and skill gap in the market as
well as on organisational level. This will help the firm to meet the needs and demands of its
customers in a better way. Also, they will see through the rise in the operational capacity and
advancement of the professional approaches. They will look after, the better handling of the
various operations which will help in increasing the operational quality of the organisation.
Besides this, they will help in the increasing of the knowledge and rise in the scalability of the
cited business organisation (Hitt, and et.al., 2001).
5
firms (PSF's) are ridden by the high number of various contradictions, paradoxes and conflicting
logics. The work like Bourdieusian theory will help in better handling of the various operations
and meeting the needs and demands of the organisation as well as the client or customer. This
also help in improving the scale set of the organisation which will help in meeting the needs of
the organisation or firm.
Future research development
Effective measures are been taken in order to improve the working ability and capacity of
company. This help in meeting the requirements of a professional in a better way. Other than
this, it will help in improving their efficiency. It is been found that these measures will help in
improving the professional approach of the individual. But such measures are been found
inadequate and insufficient. To increase the efficiency of the professionals in the future,
technical as well as soft skills measures are been implemented effectively by the PSF to increase
their working capacity.
As the organisation will be emerging in the market, the professionalism will have to
modify as per the environment. For looking after the better handling of the different measures
this will help in the suitable rise in the productivity and operational capacity of the company
(Greenwood Suddaby, and McDougald 2009). The managers or the senior and higher authority
of the firm will see through the various operations which will help in meeting the professional
and organisational needs and requirements of the company. Other than this, the effective rise in
the operational quality of the professional service firm and development of the better and
innovative service measures will support the development of the firm in a very sustainable way.
The managers will look after the bridging up of the knowledge and skill gap in the market as
well as on organisational level. This will help the firm to meet the needs and demands of its
customers in a better way. Also, they will see through the rise in the operational capacity and
advancement of the professional approaches. They will look after, the better handling of the
various operations which will help in increasing the operational quality of the organisation.
Besides this, they will help in the increasing of the knowledge and rise in the scalability of the
cited business organisation (Hitt, and et.al., 2001).
5
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CONCLUSION
Thus, it can be concluded that proper professional measures are to be taken in
consideration to increase their proficiency at the work place. Other than this, it will help in
meeting the needs and demands of the organisation will help in handling the various operations
to meet the operational requirements of the user.
6
Thus, it can be concluded that proper professional measures are to be taken in
consideration to increase their proficiency at the work place. Other than this, it will help in
meeting the needs and demands of the organisation will help in handling the various operations
to meet the operational requirements of the user.
6

REFERENCES
Books and journals
Hitt, M.A., Bierman, L., Shimizu, K. and Kochhar, R., 2001. Direct and moderating effects of
human capital on strategy and performance in professional service firms: A resource-based
perspective. Academy of Management journal. 44(1). pp.13-28.
Hitt, M.A., Bierman, L., Uhlenbruck, K. and Shimizu, K., 2006. The importance of resources in
the internationalization of professional service firms: The good, the bad, and the ugly. Academy
of Management Journal. 49(6). pp.1137-1157.
Alvesson, M., Kärreman, D. and Sullivan, K., 2015. Professional service firms and identity. The
Oxford Handbook of Professional Service Firms, pp.403-424.
Bello, D.C. And et.al., 2016. Performance of professional service firms from emerging markets:
Role of innovative services and firm capabilities. Journal of World Business, 51(3),
pp.413-424.
Berman, D. and et.al., 2016. The Professional Edge: Competencies in Public Service:
Competencies in Public Service. Routledge.
Cooper, A.L., andf et.al., 2016. Knowledge management for logistics service providers: the role
of learning culture. Industrial Management & Data Systems, 116(3), pp.584-602.
Costas, J. and Grey, C., 2014. The temporality of power and the power of temporality: Imaginary
future selves in professional service firms. Organization Studies, 35(6), pp.909-937.
Greenwood, R., Suddaby, R. and McDougald, M., 2006. Professional service firms. Research in the Sociology of
Organizations. 24(6). pp.283-306.
Gregersen, T.S. and MacIntyre, P.D. eds., 2017. Innovative Practices in Language Teacher
Education: Spanning the Spectrum from Intra-to Inter-personal Professional
Development (Vol. 30). Springer.
Hsu, K.H. And et.al., 2017, November. An Experiment on the Load Shifting from Service
Registry to Service Providers in SOA. In Cloud and Service Computing (SC2), 2017
IEEE 7th International Symposium on (pp. 257-260). IEEE.
Inyang, B.J. and Akaegbu, J.B., 2014. Redefining the role of the human resource professional
(HRP) in the Nigerian public service for enhanced performance. International Journal of
Business Administration, 5(1), p.90.
7
Books and journals
Hitt, M.A., Bierman, L., Shimizu, K. and Kochhar, R., 2001. Direct and moderating effects of
human capital on strategy and performance in professional service firms: A resource-based
perspective. Academy of Management journal. 44(1). pp.13-28.
Hitt, M.A., Bierman, L., Uhlenbruck, K. and Shimizu, K., 2006. The importance of resources in
the internationalization of professional service firms: The good, the bad, and the ugly. Academy
of Management Journal. 49(6). pp.1137-1157.
Alvesson, M., Kärreman, D. and Sullivan, K., 2015. Professional service firms and identity. The
Oxford Handbook of Professional Service Firms, pp.403-424.
Bello, D.C. And et.al., 2016. Performance of professional service firms from emerging markets:
Role of innovative services and firm capabilities. Journal of World Business, 51(3),
pp.413-424.
Berman, D. and et.al., 2016. The Professional Edge: Competencies in Public Service:
Competencies in Public Service. Routledge.
Cooper, A.L., andf et.al., 2016. Knowledge management for logistics service providers: the role
of learning culture. Industrial Management & Data Systems, 116(3), pp.584-602.
Costas, J. and Grey, C., 2014. The temporality of power and the power of temporality: Imaginary
future selves in professional service firms. Organization Studies, 35(6), pp.909-937.
Greenwood, R., Suddaby, R. and McDougald, M., 2006. Professional service firms. Research in the Sociology of
Organizations. 24(6). pp.283-306.
Gregersen, T.S. and MacIntyre, P.D. eds., 2017. Innovative Practices in Language Teacher
Education: Spanning the Spectrum from Intra-to Inter-personal Professional
Development (Vol. 30). Springer.
Hsu, K.H. And et.al., 2017, November. An Experiment on the Load Shifting from Service
Registry to Service Providers in SOA. In Cloud and Service Computing (SC2), 2017
IEEE 7th International Symposium on (pp. 257-260). IEEE.
Inyang, B.J. and Akaegbu, J.B., 2014. Redefining the role of the human resource professional
(HRP) in the Nigerian public service for enhanced performance. International Journal of
Business Administration, 5(1), p.90.
7
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Nikulchev, E., Ilin, D. and Matishuk, E., 2017. Scalable service for professional skills analysis
based on the demand of the labor market and patent search. Procedia Computer
Science, 103, pp.44-51.
Rusly, F.H., Sun, P.Y.T. and Corner, J.L., 2015. Change readiness: creating understanding and
capability for the knowledge acquisition process. Journal of Knowledge
Management, 19(6), pp.1204-1223.
Sandvik, A.M and et.al., 2018, February. Intellectual stimulation and team creative climate in a
professional service firm. In Evidence-based HRM: a Global Forum for Empirical
Scholarship (No. just-accepted, pp. 00-00). Emerald Publishing Limited.
Sandvik, A.M., Espedal, B. and Selart, M., 2015. Leadership drivers of organizational creativity:
a path model of creative climate in a professional service firm. Beta, 29(01), pp.74-90.
Spence, C. and et.al., 2015. Global ends, local means: cross-national homogeneity in
professional service firms. Human Relations, 68(5), pp.765-788.
Wagner, S., Hoisl, K. and Thoma, G., 2014. Overcoming localization of knowledge—the role of
professional service firms. Strategic management journal, 35(11), pp.1671-1688.
Wu, P.L., Yeh, S.S. and Woodside, A.G., 2014. Applying complexity theory to deepen service
dominant logic: Configural analysis of customer experience-and-outcome assessments of
professional services for personal transformations. Journal of Business Research, 67(8),
pp.1647-1670.
8
based on the demand of the labor market and patent search. Procedia Computer
Science, 103, pp.44-51.
Rusly, F.H., Sun, P.Y.T. and Corner, J.L., 2015. Change readiness: creating understanding and
capability for the knowledge acquisition process. Journal of Knowledge
Management, 19(6), pp.1204-1223.
Sandvik, A.M and et.al., 2018, February. Intellectual stimulation and team creative climate in a
professional service firm. In Evidence-based HRM: a Global Forum for Empirical
Scholarship (No. just-accepted, pp. 00-00). Emerald Publishing Limited.
Sandvik, A.M., Espedal, B. and Selart, M., 2015. Leadership drivers of organizational creativity:
a path model of creative climate in a professional service firm. Beta, 29(01), pp.74-90.
Spence, C. and et.al., 2015. Global ends, local means: cross-national homogeneity in
professional service firms. Human Relations, 68(5), pp.765-788.
Wagner, S., Hoisl, K. and Thoma, G., 2014. Overcoming localization of knowledge—the role of
professional service firms. Strategic management journal, 35(11), pp.1671-1688.
Wu, P.L., Yeh, S.S. and Woodside, A.G., 2014. Applying complexity theory to deepen service
dominant logic: Configural analysis of customer experience-and-outcome assessments of
professional services for personal transformations. Journal of Business Research, 67(8),
pp.1647-1670.
8
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