Professional Skills Report: British Airways Case Study Analysis

This report provides an in-depth analysis of professional skills, using British Airways as a case study. The report covers various aspects of professional development, including team building, project management, planning, and effective communication strategies. It explores the rationale behind creating plans and contingency plans, the importance of monitoring team progress, and the role of planning and managing projects. The report further examines what constitutes effective practices and areas needing development, such as flexibility, creativity, and decision-making processes. Additionally, it utilizes Kolb's reflective cycle to understand professional skills in practical scenarios. The analysis emphasizes the significance of assigning roles and responsibilities based on individual skills and capabilities, the impact of effective communication, and the recognition of areas where responsibility, ownership, and initiatives prove effective. The conclusion summarizes the importance of team building and appropriate task allocation for organizational success. The report uses various sources like journals and books to support its arguments.

Professional skills

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 2............................................................................................................................................3
Code of conduct:..............................................................................................................................3
TASK 3............................................................................................................................................4
2 a. Rationale for created plan and contingency plan.................................................................5
2 b. Recognize where progress of team requires monitoring......................................................5
2 c. Role of planning and managing project...............................................................................6
TASK 4............................................................................................................................................6
1 What will be considered effective and which sections need development and growth. .........6
a. How flexibility and creativity are aligned...............................................................................6
b. Ways in which effective communication can be attained and its impact on team building.. .7
c. Review process of decision-making........................................................................................7
d. Recognize areas where responsibility, ownership and initiatives were effective...................7
2 Using a Kolb’s reflective cycle depict a situation and create a understanding of professional
skills............................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Personal and professional skills and capabilities are very much important for an
individual as well as organisation to deal in effective manner in an competitive world. To
become professional individual needs some specialised knowledge or dress up appropriately as
per the situation or circumstances. This report is based on the British Airways which is an flag
carrier airline in UK. It is second largest airline in UK based on fleet size and passengers carried
out by it. This report is based on the management and coordinate work and activities while
launching a new airlines with special features to give delighted experience to consumer base.
TASK 2
Covered in PPT.

TASK 3
Gantt chart:

2 a. Rationale for created plan and contingency plan.
Plan and policies are very much crucial for an organisation while implementing some
new concept and thought in practical way. Plan should be always easy and ready to implement
that ultimately proved helpful in attaining organisational goals and objectives. With the help of
plans an individual can put their best efforts to get desirable outcomes (Al-Bahi, Taha and
Turkmen, 2013.). With help of self assessment program an individual can easily judge their own
performance and bring improvement in it. In context of British Airways to implement new
airlines in market they have to prepare some plans that helps for organisational growth.
2 b. Recognize where progress of team requires monitoring.
In an organisation while building team and assigns proper roles and responsibilities to
them it is very much important to measure the individual performance (.Boahin and Hofman,
2014. ). In context of British airways while launching new project into market they have to
evaluate performance of their team members such as their set of standards and accordingly
desirable outcomes, delivery of right kind of value to the ultimate consumer base and many more
factors.
2 c. Role of planning and managing project.
Planning and managing project is very much important to coordinate each and every
activity in an organisation as per the pre determined goals and objectives (Kruse, 2013. ). In
context of British Airways they before launching new services in marketplace build effective
plan and assign roles and responsibilities accordingly to get desirable outcomes in positive
manner. By planning and managing project they can easily find out gaps in their services as per
the pre determined set goals and objectives so that potential outcomes should be achieved. So