Integrated Professional Skills: Web Conferencing and Online Research

This report provides a comprehensive comparison of two web conferencing providers, Skype for Business and Zoho Meeting, highlighting their features, functionalities, and differences. It examines the skills required to conduct effective online research, including analyzing details, identifying appropriate sources, and searching for relevant topics. The report also addresses the challenges faced by researchers in the digital age, such as difficulties in analyzing information and maintaining focus. The analysis emphasizes the importance of digitalization in modern organizations and the need for professionals to possess strong research and communication skills to succeed. The report concludes by summarizing the key findings and emphasizing the significance of these skills in the current professional landscape.

Integrated
Professional
Skills in
the Digital Age

Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
Comparison of Two Web Conferencing Providers..................................................................................3
Skills required to conduct research online and the challenges being faced..............................................6
CONCLUSION...........................................................................................................................................7
REFRENCES..............................................................................................................................................8

INTRODUCTION
Digitalization refers to a procedure that is adopted by an individual as well as
organization through which they able to convert important information into digital form, this will
help them in various ways such as store easily, transfer quickly, secure and many more. It can be
also processed or used through various medium like laptop, computer, mobile phone and many
more. Now a day everyone is using digital technology because through it they make their work
easily and effective (Arnold and Boggs, 2019). There are various web conferencing systems
which are used by an organization in order to communicate with clients, employees and other
members in effective manner. The respective project will include several topics that are
difference between Skype as well as Zoho meeting. Along with this it will include skills which
are required to conduct research online as well as it include challenges which an individual or
researcher during conducting research.
TASK 1
Comparison of Two Web Conferencing Providers
Web Conferencing is a service or facility which is adopted by a firm in order to
communicate employees or clients of diverse location. It is used by an organization for various
purpose such as conducting meeting, training, conference and so on and here all the things done
on online basis. Now a day it is generally used by each and every company in order to conduct
online conference and meeting. There are several software companies which provide web
conferencing tools that can be used by firm in order to ensure real time experience of service
user. Some of the major example of web conferencing provider are Zoho meeting, Skype for
business and many more, analysis of these two tools are given below :-
Zoho Meeting: Through this software a company able to conduct online meeting and conference
with their employees in effective way. This software is support on IE, Safari, Firefox, Google
and many more (Antoniou and Kyriakides, 2013). Through this company also able to conduct
various works like audio conference, switch presentation, develop detailed report, conduct
conference and many others.

Skype of Meeting: This software is launched by Microsoft at 2014 November. Through this a
company able to conduct online meeting with approx 250 individuals in effective manner. Along
with this it is also consider as one of the safest and secured software. Microsoft also launches or
introduces this software for windows phone.
Difference between both web conferencing provides are mentioned below:-
BASIS SKYPE FOR BUSINESS ZOHO MEETING
Overview
This is software which is based
on web system that is used by
a company in order to conduct
web conferences among
employees from diverse
location (Griffin and Care,
2014).
Through this a company can
conduct web conferencing and
web seminar because it have
huge capacity. This is mainly
adopted by big companies
which have huge number of
employees.
Tutorials
Skype for business software
provide tutorial through which
user able to get more familiar
with this usage and features.
This will also help individual
in enhance their capabilities.
Whereas respective system
didn’t provide an effective
tutorials. Due to which an
individual get more
appropriate practice on
respective tool because they
are learning how to use by self
(Gross and Latham, 2012).
Reminders
In respective software there is
no feature of reminder which
make difficult to remember all
schedules, conferences,
meeting and so on.
On the other hand Zoho
meeting provide proper
reminder for meeting,
schedules, conferences,
important dates.
CRM Integration The respective software didn’t In respect of respective tool

provide any CRM integration.
Due to which company may
face issues in engaging them in
effectively manner.
they provide effective
integrated CRM to company
along with their web
conference service. Through
this company able to get real
time feedbacks and
suggestions from their
customers as well as clients
(Gross and Latham, 2012).
Price
Price which is incurred by a
company in order to adopt
Skype for business is approx $
2.00 per month. But with this
they will not provide any free
trail and even not provide free
account. This software is based
on subscription and with it
there is no requirement of
credit card (Zoho Meeting vs
Skype for Business
Comparison Chart, 2019).
In respect of Zoho Meeting it
will incurred near by $ 10.00
per month for a company.
Along with this, respective
software also provides facility
of free trail and free account.
At which new user try this tool
freely and find its effectiveness
for their firm.
Facilities The respective software
provide variety of facilities t
companies such as chat,
collaborative workspace
facility, telephone facility
through computer and many
more which help firm ion
conducting their work in
On the other hand facilities
provided by Zoho Meeting for
their customers or clients are
customizable branding,
conferencing and so on. But
there are several facilities
which they didn’t provide such
as computer telephony

effective manner. services, collaborative
workspace service and so on
which are essential for users
(Antoniou and Kyriakides,
2013).
Skills required to conduct research online and the challenges being faced
An individual required specific skills and ability in order to conduct a particular in
effective and appropriate manner. Through proper skills and ability a person get capable of
conducting particular activities in proper manner which leads to achievement of goal properly.
Along with this when a person conducts research they required various skills so that they can
find out appropriate data according to their topic but during this they may also face some
challenges which directly as well as indirectly impact on their research. Some of the major skills
as well as challenges which are faced by an individual during online research are mentioned
below:-
 Properly analysis details: In respect of this skill a person must need to have skill of
analyzing each and every detail so that they can gain appropriate data and information
according to project (Baym, 2015). Through this an individual also able to identify which
data or information is more effective and which is not. That leads to completion of online
research in effective way for attaining target.
Challenge - Challenges associated with this is if an individual not conduct analysis of
information in appropriate and detailed manner then they not able to gain proper information
related to topic. This will directly as well as indirectly impact on outcome of project. So it is
essential for a person to analysis detail of data so that they find authenticate information for
project.
 Identify appropriate sources: Through this skill an individual able to identify proper
sources through which they can collect data and information for their project in effective
manner (Gross and Latham, 2012). By this they also able to identify which information

related to topic are valid, accurate, effective, authenticate and many more as well as
which leads to completion of project successfully.
Challenge – Issue which is incurred in this skill is that an individual is not much patient that they
continuously search on the same topic because after some time they get boarded and collect or
use that data as well as information which they find first. Due to this an individual not able to
create their project properly which impact on its outcome.
 Search for relevant topic: This is one of the essential skills of researcher which help
them in understanding topic and identifying data as well as information accordingly in
effective way. It is also necessary that an individual must have respective skills so that
they identify data as well as information related to topic in effective manner.
Challenge – Risk or challenge which is associated with respective skills is that in many
condition an individual not able to understand topic due to which they not able to identify proper
research outcome. So it is necessary for researchers who are collect data from online medium
that they conduct analysis on regular basis so that they can conduct research in proper manner.
CONCLUSION
By evaluating above discussed point it can be summarized that now a day digitalization is used
by each and every person as well as organization because by it they able to conduct their work in
effective manner. Through it company able to conduct their process in effective manner which
help them in gaining proper outcome. In a firm there are various communication or conferencing
system are used in order to interact with customers in effective manner such as Zoho meeting,
Skype for business and many more. Along with this, an individual required various skills and
ability in order to conduct particular work in effective manner. Such as in order to conduct
research online a person need several skills and ability like analytical skills, attention skill and
many more. Through these skills researcher able to find out appropriate information according to
their topics. But during this an individual also face some challenges which may impact on the
outcome of research.

REFRENCES
Books and journals
Arnold, E.C. and Boggs, K.U., 2019. Interpersonal Relationships E-Book: Professional
Communication Skills for Nurses. Saunders.
Antoniou, P. and Kyriakides, L., 2013. A dynamic integrated approach to teacher professional
development: Impact and sustainability of the effects on improving teacher behaviour
and student outcomes. Teaching and Teacher Education. 29. pp.1-12.
Griffin, P. and Care, E. eds., 2014. Assessment and teaching of 21st century skills: Methods and
approach. Springer.
Gross, M. and Latham, D., 2012. What's skill got to do with it?: Information literacy skills and
self‐views of ability among first‐year college students. Journal of the American Society
for Information Science and Technology. 63(3). pp.574-583.
Baym, N.K., 2015. Personal connections in the digital age. John Wiley & Sons.
Online
Zoho Meeting vs Skype for Business Comparison Chart. 2019. [Online]. Available
through:<https://www.getapp.com/it-communications-software/a/zoho-meeting/compare/
skype-for-business/>.