Analysis of Web Conferencing Services and Online Resource Evaluation

This report provides a comparative analysis of two major web conferencing service providers: Skype for Business and G Suite. It examines their features, suitability for different organizational scales (freelancers/small businesses vs. larger enterprises), and pricing models. The report highlights the advantages and disadvantages of each platform, such as Skype's cost-effectiveness and G Suite's comprehensive features. Furthermore, the report identifies and describes the essential skills required for effective online research, including identifying key determinants, communication, analytical abilities, accuracy, evaluation, and technical proficiency. These skills are crucial for researchers to gather reliable information and make informed decisions. The report concludes by emphasizing the importance of web conferencing in modern business operations and the significance of strong research skills in the digital age. The report references several academic sources to support its findings and analysis.

Integrated professional skills

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Compare and contrast of two web conferencing service providers along with discussing their
suitability to the project...............................................................................................................3
Skills required to evaluate resources online................................................................................1
Conclusion.......................................................................................................................................2
References........................................................................................................................................3

Introduction
Information and communication technology can be considered as a crucial component for
a business organisation as it helps adding convenience and modernity to operations (Bharadwaj
and et. al., 2013). ICT is a broad term which encompasses variety of tools such as software,
devices, networks and applications. This report attempts to identify two major web conferencing
service providers along with comparison. The skills which are essential to conduct an online
research will be identified along with a brief description of the challenges faced.
Main Body
Compare and contrast of two web conferencing service providers along with discussing their
suitability to the project
This section of the report focuses on the most used web conferencing service providers in the
country along with their features:
Skype for Business: It can be considered as one of the most used web conferencing
platform in businesses. This has become a primary choice for business who operate their
businesses through various regions. This tool is mostly used to conduct online meetings in a
seamless manner through undertaking of right audio and video devices. It is believed to be a
must have tool for the organisation when it comes to connecting with prospects and stakeholders
relating to a business (Cohen and Kietzmann, 2014). The connection on the web conferencing
carries a psychological effect and creates a sense of trust which is being offered by Skype
through its seamless connectivity. The conferences could be carried out through undertaking
mobile phones, PC and Mac. The conferencing services are offers in an inexpensive manner
supported with worldwide connectivity. The client with software are provided with end-to-end
encryption which provides a safe secure environment to facilitate a conversation. The charges for
Skype are lesser when compared to G suite and have received better ratings by consumers across
the world. The G suite does not have any mobile application for Windows based devices where
as Skype for business have provided its customers with mobile applications on web, iOS, android
and windows. This feature ensures that customers avail seamless connectivity irrespective of the
devices that are used by them. Knowledge base and video tutorials are some of the features
which are provided by both the platforms in this segment.

G Suite by Google: This can be considered as one of the renowned collaboration tools
which has been offered by Google. This tool have been formed to bring ease of communication
so that faster decisions could be formulated in business organisations (Gillespie, Boczkowski
and Foot, 2014). Not only web conferencing, this software provides access to the software's
developed by Google in an convenient manner. This software is comparatively more secure than
Skype as it offers two-step verification which is absent in other application. The similarity
amongst these web conferencing platforms is that they could be applied by an organisation
operating at small, medium and large levels. The feature of access control is additional on this
platforms as it has not been offered by Skype. The features of document storage, collaborative
tools and drag & drop interface are unmatchable by other service providers in this category. This
service providers offers integration to more than 354 platforms whereas in Skype merger is only
valid up to 54 applications. However there is an a need to incorporate some crucial efforts when
it comes to redressing client grievances as people are not satisfied with quality of after services
which has been offered by this service provider.
The description of features have been helpful in identifying that Skype for business can
be availed by a business at much lesser prices when compared with G suite. There is a high
degree of similarity when it comes to features of a these software and can be utilised by
organisation operating at different levels (Holtgrewe, 2014). But when it comes to discussion the
application, it can be said that Skype is comparatively more suitable for Freelancers and
enterprises which are operating at a small scale. G suite is premium platform and offers great
deal of features which can be used by organisation dealing at a bigger scale and can carries a
separate IT sections which are responsible for coordinating meeting and conferences within
businesses.

Skills required to evaluate resources online
Online research is important aspect and to conduct it properly needed to have skills and
competencies (Julsrud, Hjorthol and Denstadli, 2012). This will provides an opportunity to
analyse the data and get the accurate results. The main skills which are needed to have by the
researcher while going to research are defined below:
Identification of important determinants: This is one of the important skill which help
an researcher to identify the most important aspects which prevail in the subject while going to
conduct research about the topic. This is about identification of the benchmarks in the process of
the evaluation of the website. Instead of that there are many aspects which are required to
consider while a researcher is going to search online includes security factors, scope and
authority. Adherence of all the benchmarks help to get the accurate and precise data which is
most valuable in nature and help to made effective decisions.
Communication skills: It is one of the important skill which is required to have by the
person while carrying on the research. This will provides an opportunity to create better link with
other parties and ascertain their views points in easy and affordable manner (Law, Buhalis and
Cobanoglu, 2014). Development of the communication skills not only help in building the
connection but also help in developing the skill regarding researching the topics and getting the
knowledge about the best approaches which help to gain best and accurate results. This will help
in analysis of the different aspects thoroughly and to get the most appropriate data and results.
Analytical skills: This is one of the important skill which provides an opportunity in
effective collection of the data and information. One of the main aspects which includes under
this is about having problem solving and effective decision making skills. This will provides an
huge opportunity in the process of collection of the important and accurate data without any
issue with other parties. This will improve the internal skill of personnel to improve their
strength and research properly on the important aspects to get the determined outcomes easily.
Accuracy: This is one of the important aspect which enable the researcher to get the
accurate and reliable result. In research, accuracy is must to have as this will provides an
opportunity to ascertain the better and accurate results through effective decisions are made by
the third parties (Tussyadiah and Inversini, 2015). It improves the internal calibre of the person
and help in effective online research till they get best results. The important of this skills is high
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in market as this will provides an opportunity to the other organisation to get the information
about different aspects in less period of time and enhance their decision making power.
Improvement of evaluation skills: This is the important skill which is includes about
the deep analysis of the data and information to ascertain the reliable results. Development of
these skills provides an opportunity to the person to improve their reading and identification
skill. The important of the same would be ascertained from the point that this will provides an
opportunity to the grab the large number of information in less period of time which allows to
made their research results more authentic. Development and adoption of this skills allows an
researcher in the process of conducting effective research of the different websites, data and
information (Beynon-Davies, 2013).
Good purpose and objectivity: It is must that researcher have clear purpose and have
objectives behind conducting any kind of research and collection of the data. This will clears the
mind of the researcher that what matter is lolling out ion the internet websites and articles. This
will provides an opportunity to speed up their work and get the accurate and precise results
which provide more authenticate and reliable results.
Technical skills: It is one of the important skill which help the researcher to use the
shortcuts while carrying out the research work and complete their work within the stipulated
period of time. This will allows an researcher to conduct the effective research related to the any
topic and also help to get the more statistical information. Application of these skills help a
researcher to complete their physical and practical task in easy and appropriate manner.
Conclusion
It has been concluded from the above report that web conferencing providers having huge
important in today's period of time. This will allows the management of the organisation to
conduct their activities in more ease and effective manner within the less period of time. To
conduct research online must to have better communication and analytical skills as this will
provides an opportunity to get reliable data.
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References
Books and Journal
Bharadwaj, A. and et. al., 2013. Digital business strategy: toward a next generation of insights.
MIS quarterly, pp.471-482.
Cohen, B. and Kietzmann, J., 2014. Ride on! Mobility business models for the sharing economy.
Organization & Environment. 27(3), pp. 279-296.
Gillespie, T., Boczkowski, P. J. and Foot, K. A. eds., 2014. Media technologies: Essays on
communication, materiality, and society. MIT Press.
Holtgrewe, U., 2014. New new technologies: the future and the present of work in information
and communication technology. New technology, work and employment. 29(1), pp.9-24.
Julsrud, T. E., Hjorthol, R. and Denstadli, J. M., 2012. Business meetings: do new
videoconferencing technologies change communication patterns?. Journal of Transport
Geography. 24, pp. 396-403.
Law, R., Buhalis, D. and Cobanoglu, C., 2014. Progress on information and communication
technologies in hospitality and tourism. International Journal of Contemporary
Hospitality Management. 26(5), pp.7 27-750.
Tussyadiah, I. and Inversini, A., 2015, February. Information and Communication Technologies
in Tourism 2015. In Proceedings of the International Conference in Lugano,
Switzerland (pp. 3-6).
Beynon-Davies, P., 2013. Business information systems. Macmillan International Higher
Education.
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