Professional Skills Development Report: HR Role and Skills Analysis

This report analyzes the professional skills required for a career in Human Resource Management, focusing on the administrative staff role. It highlights the importance of skills such as communication, time management, multitasking, and problem-solving, as well as the ability to work effectively in a group. The report details the student's experience in a group setting, evaluating their strengths and weaknesses in relation to these skills. It also discusses the challenges faced, such as meeting deadlines and coordinating with team members. The student reflects on their ambition to become a Human Resource Manager and identifies areas for future development, including IT skills and conflict resolution. The report concludes with a self-assessment of the student's capabilities and a plan for continuous improvement to succeed in the HR field. The student emphasizes the importance of both technical and soft skills for effective performance in the HR department.

Running head: PROFESSIONAL SKILLS DEVELOPMENT
Professional Skills Development
Name of the Student
Name of the University
Author note

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1. Summary of Professional Skills
 My best role is working in the Administrative section as a Human Resource
Department. I am keen on working as a Human Resource Manager. The role
of Human Resource Managers is to plan, direct and organize the functions of
an organization (Aswathappa 2013). They also hire and recruit new staff. The
administrative staff or the Human Resource manager acts as a tie between the
management and the employees. As a human resource manager, I will be
exposed to different kind of people, my communication skills will improve
and the pay scale is attractive too. On an average, a Human Resource Manager
receives £35,813 per annum in the United Kingdom. Involvement of human
psychology intrigues me to work as a Human Resource Manager.
 While playing the role of a Human Resource Manager, I have gained
knowledge about the required professional skills. From my experience, I learnt
that a Human Resource Manager must have good communication skills. He or
she must be able to express his views to both the employees and the
management. A Human Resource Manager must have the ability of multi-
tasking. Great multi-tasking skills make the job easier and exciting. Having a
good sense of ethics is also necessary (Marchington et al. 2016). Therefore,
from my experience, I have comprehended that these are the basic skills,
which are required to work as a Human Resource Manager in an organization.
 To work as an administrative staff in the Human Resource Department, a
person must be qualified with a few professional skills. The skills that are
required are technological, organizational, communication, time management,
multi-tasking, problem solving and great negotiation skills. For instance,

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technological skills are must because a Human Resource Manager has to
operate the IT system. Usually, in the management culture disputes or
conflicts do arise among the employees. Human Resource Manager also acts
as a creative conflict solving head. Therefore, such skills are utilized in
situations like these. A Human Resource Manager must have the ability to
influence people as well. Another important skill of the administrative staff is
recruiting, hiring and screening of new talent. This is major job of a Human
Resource Manager. Hence, he or she must have the skill of being diplomatic
and fair while judging the employees. The Human Resource Manager also
plays a significant role in the training program of the employees. Hence,
without these skills a Human Resource Manager will not be able to perform
his duties.
2. Evaluation of Group Effectiveness
 I have worked in a group, played the role of a Human Resource Manager, and
learnt the effectiveness of it. During my course, I have cooperated and helped
my team members to finish the task on time. Working in a group taught me
that understanding and time management play a vital role in the
Administrative Department. As a group, I managed and organized the
functions of the organization. While working with the members of the group, I
did well in handling the recruitment process of the organization. In the group,
I did well by using my communication, planning and organizing skills.
 Along with doing well in the group, I also faced a few challenges. The
challenges that I usually faced during the course were meeting the deadline on
time, understanding the views of the other members and in coordinating
(Sparrow 2016). A group when working together faces trouble and hassle.

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There can be problems regarding opinions and cooperation while working in a
group. To overcome these obstacles, I cooperated and helped the other team
members in the task. I removed the communication gap and got the task done
in a hassle free way.
 After working in the group, I realized that I am over-ambitious about
becoming a Human Resource Manager in a Multi-national company. I have
researched on the role and worked as a Human Resource Manager in my
group. During my course, I performed almost all the duties of a Human
Resource Manager and succeeded. Although I came across a few hurdles but I
have also learned how to overcome them. Therefore, the experience, which I
gained, boosted up my interest and passion of working as a Human Resource
Manager in a Multi-national company. I feel that I fulfill all the criteria and
qualities of working in the administrative staff.
 In future, I would like to develop and discover more innovative skills that will
help me flourish in the Human Resource Department. I should also improve
my communication skills since that will help me in future. As a Human
Resource Manager, I am the link between the employees and the management.
Therefore, I need to develop my convincing power accordingly. I need to
discover more skills regarding resolving conflicts in the management. I would
want to invent new methods of recruiting and hiring in the future. The process
of hiring and recruiting can also be done by the online. This procedure will
make it easy.
3. Evaluation of the Experience and the Roles as an Administrative Staff
 Working in the group, made me aware of my strengths and weaknesses. My
strengths were in the organizing and planning structure. Communication was

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also my strength as this quality helped the work be done faster. During the
course, my weaknesses were also revealed. The area of my weaknesses was
business management thinking and leadership skills (Simon 2013). A Human
Resource Manager should not only have knowledge about his area of interest
but also other related areas. Similarly, while working I should have done more
research on the subject I was working with the group. Leadership skills also
matter since a Human Resource Manager guides the employees and connects
them with the management.
 Being aware of my weaknesses, I have further worked and improved on my
communication and comprehension skills. The group work made me learn and
realize the effects of the above-mentioned skills. Improving on these areas will
help me in the future. These skills will be beneficial for me in the sphere of
any business management (Glendon et al. 2016). Presenting and
communicating the functions and structure of the organization also depends on
these two particular skills. However, my experience while working in the
group helped me know about my strengths and weaknesses in the field of
Human Resource Department. Administrative Staff of any organization needs
requires Human Resource Managers bearing these professional skills.
Therefore, I have learnt and improved on these skills and will be able to
execute in future.
 From my experience and lesson, I concluded that there is still an area, which
needs improvement. That area is the I.T System. Further development is
required in the sphere of I.T System. I.T System is a significant area in the
Administrative Section as the Human Resource Manager’s work revolves
around the concept of software. The function of a Human Resource Manager

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is to store the employee data, attendance record, confidential data, payrolls and
recruitment processes. Working electronically will be less time consuming.
Therefore, developing in the area of technology will help in the growth and
increase my strengths. Having more experience and working in more groups
will raise my level of opportunity in the Administrative Staff. Hence, brushing
up such professional skills will make me accomplish the role of an
Administrative Staff.

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References:
Aswathappa, K., 2013. Human resource management: Text and cases. Tata McGraw-Hill
Education.
Glendon, A.I., Clarke, S. and McKenna, E., 2016. Human safety and risk management. Crc
Press.
Marchington, M., Wilkinson, A., Donnelly, R. and Kynighou, A., 2016. Human resource
management at work. Kogan Page Publishers.
Simon, H.A., 2013. Administrative behavior. Simon and Schuster.
Sparrow, P., Brewster, C. and Chung, C., 2016. Globalizing human resource management.
Routledge.