University Health and Social Care: Professional Relationships Report

This report examines the crucial role of professional relationships in health and social care, emphasizing their impact on providing effective care, protection, and support. It explores the nature of these relationships, highlighting the importance of trust, well-being, and empowerment for service users. The report delves into positive professional relationships, focusing on communication, mutual respect, and the empowerment of service users through decision-making and self-care. It further analyzes the rights and responsibilities of service users, as well as various patient-physician relationship models, including paternalistic, informative, interpretive, and deliberative approaches. The report also addresses conflict resolution strategies, such as effective communication and teamwork, to maintain positive professional interactions. Overall, the report underscores the significance of professional working relationships in fostering patient-centered care and ensuring the well-being of service users.

RELATIONSHIPS IN
HEALTH AND SOCIAL
CARE
Name of the Student:
Name of the University:

INTRODUCTION
 In health and social care, professional
relationships are important to provide
care, protection and support to young
people, adults and children, or with
people with disability or people who are
marginalized in the society (Manners,
2017). Therefore, it is crucial to
understand the nature of these
relationships to provide effective care
and support explored during the
presentation.

PROFESSIONAL RELATIONSHIPS:
 In health and social care, building professional
relationships helps in establishing meaningful
and constructive interactions
 It imparts a sense of trust, well-being and
empowerment; professional relationships are
guided by partnership working between
professionals, carers and service users where
individuals remain at the centre (Glasby and
Dickinson 2014)
 Good quality of care and support is delivered
through honest communication and mutual
respect that is guided by positive professional
relationships

POSITIVE PROFESSIONAL RELATIONSHIP
(SERVICE USERS)
 In health and social care, appropriate
communication will help service users to feel
empowered and enjoy their rights and
responsibilities (Marmot and Bell 2012)
 Every professional and carer are responsible
for supporting the rights of service users
aligning with organizational procedures and
legislations

EMPOWERMENT
 At individual level, they are involved in
making decisions about their own care
through person-centred
 In health and social care, client
empowerment is to exercise choices and
take control of their lives so that
progress can be achieved through
building positive relationships

CLIENT EMPOWERMENT
 Develop self-care and self-awareness among
clients and making them understand that they
are also equal partners in making healthcare
decisions (Pulvirenti, McMillan and Lawn 2014)
 This helps in putting individuals at the heart of
healthcare services so that they are able to
derive benefits to the fullest
 Service users increases their capacity to
define themselves as important and develop
self-efficacy as an aspect of empowerment

RIGHTS, RESPONSIBILITIES, AND
PROFESSIONAL RELATIONSHIPS
 In health democracy, rights and
responsibilities of service users are valued so
that they get an opportunity to tale control
over their health
 Patients have the right to enjoy high standard
of health and accept or refuse treatment

PATIENT-PHYSICIAN RELATIONSHIP
MODELS
 It is important to understand this relationship
as it is influenced by rapid and extraordinary
diversification in medical knowledge in
modern era
 There is a continuous conflict between health
and patient autonomy, their values and
physician dominance

PATERNALISTIC MODEL
 It ensures that patients receive best
interventions that promote their health and
well-being (Klein 2012)
 Physicians demonstrate skills in determining
medical condition of patient and disease
process; identify diagnostic tests and
treatments
 Physician provide selected information and
seek to get consent from patient to
intervention
 Restores health and well-being of patient or
ameliorate pain

STRENGTHS AND WEAKNESSES
 It is aimed at providing benefits to the
patient through interventions that are
intended to promote their best health
 However, in this model, there is limited
participation of patients and tension
remains between patient autonomy and
health

INFORMATIVE MODEL
 The objective of this model is to promote
interaction where the physician provide all
relevant information to the patient
 The patient select the interventions and
physician execute those interventions
 Physician provide information regarding
disease state of patient, diagnostic and
therapeutic options, benefits, risks and
uncertainties of knowledge (Borza, Gavrilovici
and Stockman 2015)

STRENGTHS AND WEAKNESSES
 The values of patients are well-known and
defined assuming a fairly clear distinction
between values and facts
 However, there is no role of physician’s
values, understanding of values of patient or
their judgment of worth of values of patient