English Assignment: Letter, Email, Blog Post, Persuasive Writing

This assignment presents three different writing tasks: a letter granting a claim, an email delivering bad news, and a blog post designed to persuade volunteers. The letter from Thompson's Kitchen Supply Company grants a customer's request for a replacement frying pan, demonstrating customer service. The email, sent by a project manager, delivers the news of cancelled vacations due to increased project demands. The blog post, created by the Nova Prospect, aims to recruit volunteers for a mentorship program, highlighting the organization's goals and the qualifications needed for mentors and mentees. Additionally, the assignment includes PowerPoint slides from CMNS 1291, focusing on persuasive writing techniques, audience analysis, and establishing credibility in persuasive messages, providing a theoretical framework for effective communication.

Running Head: ENGLISH ASSIGNMENT
English Assignment
Name of the Student
Name of the University
Author Note

1ENGLISH ASSIGNMENT
1. A LETTER GRANTING CLAIM
Thompson’s Kitchen Supply Company
101 Highway
Manitoba, Canada
Ph- 9809564234
Website – www. Thosmpsonkitchen.com
Dear Mr. Brogol,
We have a wonderful news for you as we are granting the request for the replacement of
frying pan as requested by you. In acknowledgement of the letter you had sent , we have
decided to replace the frying pan that you had purchased from our company. We
examined the product and found out that it was rightly claimed to have developed rust
within the period of one month. We would like to inform you that this a rare case and we
are going to take it as a major concern to avoid further discrepancies. The entire
Thompson’ Kitchen Supply company apologises to you for the inconvenience you had to
face.
Our company is known for delivering the best customer service because we focus on
the needs of our customers. Hence, we are determined to replace your product without
any further delay and the new frying pan will be delivered to your previous address
within 24- 48 hours. Kindly return the damaged product so that it can be sent for testing.
Please note the following instructions during handling the cast-iron frying pan :
 Dry the pan before storage
 Refrain from putting the pan in the dishwasher
 The newly developing rust can be restored through re-seasoning

2ENGLISH ASSIGNMENT
We are always here to look after your satisfaction. Hope our service has lived upto your
expectations.
Yours,
Thompson’s Kitchen Supply Company
Customer Service department
2. An Emil Delivering Bad News
To – The Moondrop Project Team
CC- The Management
From – The producer, Moondrop Project
Subject- Good Morning , I hope this mail finds you well.
This is good news for all that our company is growing and with growth comes extended
responsibilities. Notably, the responsibilities can be well executed when there is a
collaborative effort of all the members. This year, the company has flourished with affluent
project order and hence the management has decided to cancel all the vacation of the project
team immediately. We expect your cooperation and effort to make the organization more
successful. As per the decisions of the management, the project needs to be completed and
launched as soon as possible. After the long discussions, it has been decided that the new
game will be done with all the improvements and lunched one month before the schedule.
Therefore , for the next three weeks, we expect to have your full attention in this project to
make it a success. In case of any difficulty, kindly communicate with the team lead. I
apologise cordially for the cancelled vacations. Since, we require your full contribution in

3ENGLISH ASSIGNMENT
the project, we can assure that you will have all your vacations after the completion of the
project.
Yours’
Project Manager
3. A Blog Post to Persuade Volunteers
Who are we?
The Nova Prospect is a firm which works with the Canadian Government for providing
quality education to the socially and economically poor students and the refugee children too
for ensuring a standard future for them.
What do we need ?
Since the majority of our workforce is ageing and we will be deprived of the wise and
experienced people soon , a new mass of enthusiastic and string candidates is required. We
require them to join in our sponsored mentorship program both as mentors and mentees.
There will be an informal transfer of knowledge in the program.
Qualification and job
Mentors –
 strong communication skills,
 advocacy and leadership skills,
 enthusiasm,
 existing members of this organization are most welcome.
Mentees-

4ENGLISH ASSIGNMENT
 Age between 20-35 years,
 a minimum diploma in high school,
 good management skills, self-motivated,
 willingness to learn.
 Needs to apply before 15th july.
Joining requirements- Everyone is requested to join through our online website. You need to
visit our website www.novaonlline.com and get them registered with their email id. The
tokens for entry will be sent to your individual email id.