Advanced Diploma of Program Management: Program Benefits Analysis

This document presents a program benefits analysis project undertaken as part of the BSB61218 Advanced Diploma of Program Management, specifically focusing on the Manage Benefits unit (BSBPMG623). The assignment requires the student to design a Program Benefits Analysis Tool, using a provided template, for an organizational program management scenario. The project involves applying analytical skills to identify and articulate program benefits, prioritize them using decision-making skills, and use evaluation skills to measure and assess program benefits performance. The student can choose their own organization or use the case study of CEBIT Australia, a business technology event. The analysis includes defining program scope, identifying stakeholders, defining program benefits, outlining communication activities, establishing benefits measurement and delivery approaches, assigning ownership, setting program benefit objectives, conducting a benefits analysis, creating a benefits statement and register, identifying potential risks, and providing a detailed benefits profile. The assessment criteria, including task details and allocated marks, are outlined, providing a comprehensive framework for evaluating the student's understanding and application of program management principles. The assignment emphasizes the application of the SMART method to clarify the program title with project timelines and deliverables.

T-1.8.1
Details of Assessment
Term and Year 1, 2019 Time allowed 8Weeks
Assessment No 1 Assessment Weighting 100%
Assessment Type Program Benefits Analysis
Due Date Week 8 Room TBA
Details of Subject
Qualification BSB61218 Advanced Diploma of Program Management
Subject Name Manage Benefits
Details of Unit(s) of competency
Unit Code (s) and
Names
BSBPMG623 Manage Benefits
Details of Student
Student Name
College Student ID
Student Declaration: I declare that the work
submitted is my own, and has not been
copied or plagiarised from any person or
source.
Signature: ___________________________
Date: _______/________/_______________
Details of Assessor
Assessor’s Name Robert Cutuli
Assessment Outcome
Results Competent Not Yet Competent Marks / 100
FEEDBACK TO STUDENT
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Student Declaration: I declare that I have been
assessed in this unit, and I have been advised of my
result. I am also aware of my right to appeal and the
reassessment procedure.
Signature: ____________________________
Date: ____/_____/_____
Assessor Declaration: I declare that I have
conducted a fair, valid, reliable and flexible
assessment with this student, and I have provided
appropriate feedback
Student did not attend the feedback session.
Feedback provided on assessment.
Signature: ____________________________
Date: ____/_____/_____
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Purpose of the Assessment
The purpose of this assessment is to assess the student in the
following learning outcomes:
Competent
(C)
Not Yet
Competent
(NYC)
1.1 Define and communicate expected short- and long-term benefits and
trade-offs with pertinent stakeholders
1.2 Monitor and evaluate internal and external program contexts for
circumstances that may require changes to the expected benefits
1.3 Periodically review expected benefits and trade-offs and confirm or
update
2.1 Define and agree benefits measurement approach with pertinent
stakeholders
2.2 Devise and agree benefits delivery approach with pertinent stakeholders
2.3 Assign and have accepted ownership of benefits delivery
2.4 Periodically review, confirm and update benefits measurement
approach and benefits delivery approach
3.1 Assess deliverables from constituent projects in accordance with the
benefits measurement approach
3.2 Measure and report progress toward delivery of expected benefits with
pertinent stakeholders
3.3 Address variances in delivery of expected benefits
Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student
can only achieve competence when all assessment components listed under “Purpose of the assessment”
section are recorded as competent. Your trainer will give you feedback after the completion of each
assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
Resources required for this Assessment
 Computer with relevant software applications and access to internet
 Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
 This assessment has to be completed In class At home
 The assessment is to be completed according to the instructions given by your assessor.
 Feedback on each task will be provided to enable you to determine how your work could be improved.
You will be provided with feedback on your work within two weeks of the assessment due date. All other
feedback will be provided by the end of the term.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps
in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be
deemed competent for this unit of competency.
 If you are not sure about any aspects of this assessment, please ask for clarification from your
assessor.
 Please refer to the College re-assessment for more information (Student Handbook).
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PERFORMANCE OBJECTIVE
Students will apply analytical skills to identify and articulate program benefits, prioritise benefits using
decision making skills, use evaluation skills to measure and assess program benefits performance,
and negotiate agreed approaches with stakeholders.
INSTRUCTIONS ON SUBMISSION REQUIREMENTS
± You are required to use the programgovernance plan template attached and follow the
assessment structure to design a Program Benefits Analysis Tool for an organisational
program management. You are to follow the layout of the template (but allowed to include
additional templates) and complete all the sections of the template for the management of
benefits.
± To complete this program benefits analysis, you have two options: 1) you may wish to select
the organisation of your choice (where you may be working in a program), or 2) select the
case organisation scenario that is mentioned within this assessment.
± You are required to submit a hard copy of the assessment by the due date mentioned in
cover page.
± There are no specific word limits on the program benefits analysis but you must ensure you
complete all tasks within the template and the assessment structure.
CASE ORGANISATION FOR THE PROGRAM(if not using your own organisational program)
Project Organisation: CEBIT Australia
Website:http://www.cebit.com.au/
(Information partly sourced from CEBIT’s website)
CeBIT is the focal point for the Asia Pacific business technology industry. Across both the exhibition
and conference, CeBIT Australia is the leading marketplace for current and future business
technology.
This year CeBIT Australia is celebrating its 17th year and in that time it has truly cemented its position
as the business technology event for the region, attracting thousands of technology professionals
from Government, enterprise, SMEs and start-ups.
Same as previous years, CeBIT is organising APAC’s largest & longest running B2B technology
exhibition & conference with 15k technology professionals from enterprise, government, SME & start-
up to join the program event.
The program event has truly cemented its position as the business technology event for the region,
attracting thousands of technology professionals from Government, enterprise, SMEs and start-ups.
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The NSW Government are the Official Partner of CeBIT Australia and we are also supported by the
City of Sydney amongst other organisations. CeBIT Australia is organised by Hannover Fairs
Australia, part of the government owned Deutsche Messe group. With our return in last year to Darling
Harbour at the impressive new ICC Sydney facility, CeBIT Australia attracted over 15,000 attendees
from Australia’s most important organisations.
Details of the program event
CeBIT focuses on three main pillars, which will be demonstrated at the program event:
Content & Learning: Over 230 presenters gave incredible insights into topics including cyber
security, big data, cloud, fintech, mobility, IoT, digital health, egovernment, women in technology,
innovation, next generation technologists, SME business growth and much, much more! Our
international keynotes included cyber security doyen Eugene Kaspersky and Randi Zuckerburg,
former marketing head at Facebook.
Product Discovery: More than 320 companies demonstrated their capabilities in the CeBIT Australia
exhibition. The range of exhibiting companies gives visitors a unique view of the latest in business
technology. The exhibition is supported by showfloor content and features to bring the technology to
life.
Collaboration & Networking: The Exhibition Networking Drinks allow all attendees to mix in a
relaxed atmosphere at the end of day two. The 2017 event also saw the ACS launch their annual
Digital Pulse report. The CeBIT Black VIP Evening brought together 500 of the leading business and
government technologists. The evenings allowed them to network and learn from a range of forward
looking presentations.
Details on Last Year Program Event
In last year’s program event CeBIT Australia 2017 delivered 313 exhibitors, 15,559 attendees,
International Keynotes including Eugene Kaspersky, 8 conferences, 6 Strategic Panels, 3 Showfloor
Theatres, Networking events, StartUp zone, conference &PitchFest.
ProgramEvent&Project for the Event: Since CeBIT is a big organisation that organises massive
learning and networking event for business and community it would be suitable for you to clearly look
into the details of the projects associated with the program.
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The event is expected to be in ICC Sydney at Darling Harbour and run
for the 3 days. Due to the significant size of the program event, the management of the organisation
has broken down this event into several sub-projects such as:
± Venue & Event Security Project
± Ticketing, Website, Stall Sales, Advertising and Social Media Project
± Stage Management, Backstage and Dressing Room project
± Sound, Video and Lights Project
± Cleanliness and Maintenance Project
± Food and Beverage Project
± Finance and Accounting Project
± Media and VIP Guest Management Project
± Transportation & Delivery Project
Being a manager of the program organisation, you are required to identify and articulate program
benefits, prioritise benefits using decision making skills, use evaluation skills to measure and assess
program benefits performance, and negotiate agreed approaches with stakeholders.
CONTEXT AND SITUATION
You are working in one of the Program Department of the organisation and your Senior Program
Manager has asked you to design and analyse the program benefits of that program. If you have
chosen to use your own organisation, you may think of the program that relates with your
organisation.
Your trainer will play the role of the Senior Program Manager and expects you to submit a program
benefits analysis following the Assessment Structure and using the template attached.
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T-1.8.1
ASSESSMENT STRUCTURE & MARKING CRITERIA(for trainer use only)
The assessor is required to use the marking rubric below to assess the learner performance in each
task as mentioned.
TASK DETAILS MARK ALLOCATED MARK RECEIVED
TASK 1: PROGRAM NAME & TITLE 5
TASK 2: PROGRAM SCOPE 5
TASK 3: PROGRAM STAKEHOLDERS 5
TASK 4: DEFINE PROGRAM BENEFITS 5
TASK 5: PROGRAM COMMUNICATION ACTIVITIES 5
TASK 6: BENEFITS MEASUREMENT APPROACH &
REALISATION 5
TASK 7: BENEFITS DELIVERY APPROACH 5
TASK 8: OWNERSHIP OF BENEFITS DELIVERY 5
TASK 9: PROGRAM BENEFIT OBJECTIVES 5
TASK 10: BENEFITS ANALYSIS 15
TASK 11: BENEFITS STATEMENT 5
TASK 12: BENEFITS REGISTER 10
TASK 13: POTENTIAL RISKS TO BENEFITS
REALISATION 10
TASK 14: BENEFITS PROFILE IN DETAIL 10
APPENDIX & REFERENCES 5
TOTAL 100
ProgramBenefits Analysis template follows next page.
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T-1.8.1
PROGRAM BENEFITS ANALYSIS FOR XXX
Submitted by:
TASK 1: PROGRAMNAME & TITLE (use SMART method to clarify the program title with all project
timelines and deliverables)
Content & Learning: Presentation & Disruption Report, demonstrating the potential impact of
5G technology (IoT) in Healthcare.
IoT enables the interconnection and integration of physical world with the cyber space to provide
intelligent services. The deliverables of the program will include: application and implementation of IoT
in healthcare industry, the differences IoT is going to make, regulations and ethics (market and law),
Processes impacted, Events, Process factors, Process Description and Outcomes. The Program will
be delivered in five sessions of 1 hour each, once a week.
The new benefits of IoT will unravel in the program, latest inventions, implementation approaches and
how their adoption will be a win-win for every kind of business.
TASK 2: PROGRAM SCOPE
(State the scope of the program (what is in and out of scope), keeping in mind that scope items in a
program will relate to business results, not tactical delivery items)
SCOPE IN  To elaborate how adopting IoT can boost the business
 To demonstrate advanced knowledge lecture over Potential Impact of 5G in
Healthcare
 To perform quiz and pamphlet distribution to facilitate practical
implementation of technology
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T-1.8.1
SCOPE OUT  No Practical Demonstration
 No display of technical devices
 Point of contact address given in pamphlets will address only Australian
population
TASK 3: PROGRAMSTAKEHOLDERS(Identify the pertinent stakeholders for this program that you
are managing)
Stakeholder Type How is this stakeholder group affected
by your program?
Specify any roles and
responsibilities of this
stakeholder group (if any)
Expert Speaker in
IoT
They will be the source of knowledge
deliver the lecture sessions
They will demonstrate their
experience and knowledge
about IoT
Participants and
Organizations
They will benefit by the lecture They will listen to the
lecture sessions and will
query their doubts
Management They will manage the resources needed
for successful execution of the
presentation
They will take care of the
facilities like sound, light,
ACs etc
Healthcare
Community
They will understand the effective
implementation of technology and
benefits
The doctors, physicians
may participate to get
exposure to the IoT
Researchers They will avail latest knowledge through
expert demonstration
They can use the
information for further
research
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T-1.8.1
TASK 4:DEFINE PROGRAM BENEFITS
(In this section you are required to explain to your stakeholder on how short- and long-term benefits
will be managed)
The Program will demonstrate the short term and long term benefits of IoT. The IoT will help the
stakeholders by imparting knowledge about how IoT can connect millions of mobile devices, medical
devices and data collection equipments. The network will encourage rapid delivery of care by
connecting the doctors and physicians worldwide. It will improve the distribution and sale of drugs and
medicines. Wearable health monitoring devices, mobile health apps, health trackers can immediately
transfer the data of patients to the physicians. The long term benefits will be better ethics, effective
market management, regulations and processes to accomplish the goals.
The short term goals of the program will be to let the people understand us and long term goals will be
to contact us for installation of the IoT in their offices. It will improve our business. Delivering the
content through CEBIT platform will help digitize and expand our business.
TASK 5: PROGRAMCOMMUNICATION ACTIVITIES
(In this task you are required to communicate expected short- and long-term benefits and trade-offs
with pertinent stakeholders as defined in previous task. Using any of the methods such as Meeting,
Reporting, Distribution of published document, or Electronic Mail, communicate to the stakeholders. A
sample template for meeting agenda and minutes is being provided but you may wish to use other
communication methods as well)
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MEETING AGENDA
Meeting Name: Potential Impact of IoT in Healthcare
Date of Meeting:
(MM/DD/YYYY)
14/04/2019 Time: 2: 30 pm
Meeting Facilitator: Mr. Andrews Dolly Location: CEBIT
1. Meeting Objective
To communicate with the stakeholders about successful management of the Program
2. Attendees
Name Department/Division E-mail Phone
Mr. Smith Printing and Distribution of
pamphlets
Smith@ abc.in 63425362
Mr. Anthony Sound Technology and
lIght Projection
Anthony @abc.in 64635232
Mr. Steward Food and Beverage [e-mail] 67242309
3. Meeting Agenda
Topic Owner Time
Successful printing of the pamphlets and quiz brouchers Mr. Smith 11.00
am
Playing of introductary video clip at the beginning Mr.Anthony 2.10
pm
Distribution of brouchers and quiz pamphlets Mr. Smith 2: 30
pm
4. Pre-work/Preparation (documents/handouts to bring, reading material, etc.)
Description Prepared by
A video clip demonstrating introductory information about our
Organization ‘ABC’ will be played. It will familiarize the partcicipants
with our business gaols and objectives.
Mr. Stalls
A checklist of all the deliverables will be printed to ensure all the
components are delivered exactly as planned.
Mt. Smith
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MEETING MINUTES
1. Agenda and Notes, Decisions, Issues
Topic Owner Time
Two guest experts will be invited for each session so that in case
one expert is not available due to any scenario, the lecture could be
delivered by the another IoT expert.
Mr. Stalls 9 am
All the services and facilities for the guest lectures starting from
sending invitation, phone calls, heir tickets, arrival and stay at the
hotel will be uptodate
Mr. Ginger ..
The announcement of the lecture session will be done in the event
planning of CEBIT and will also be reflected on the CEBIT website to
receive registrations for attanding the lecture.
Mr. Steward
2. Action Items
Action Owner Due
Date
The advertisement of the lecture will be made in form of brouchure
having the title of program, special guests, expert name, venue,
location and time of session.
Mr. Spelly 10.02.
19
Discipline and silence will be managed in the auditorium Mr. Criggs 14.
03.19
Thank you note will be given by the President of the ABC
organization after the lecture
Mr. Williams 14.03.
19
3. Next Meeting (if applicable)
Date: (MM/DD/YYYY) 16.03.19 Time: 9 am Location: ABC head office
Objective:
To evaluate and analyse the effectiveness of the lecture sessions at CEBIT
TASK 6: BENEFITS MEASUREMENT APPROACH & REALISATION
(In this task you are required to discuss the baseline measurements and agreeing
targets/KPIs. Baseline measurements identify the current performance of an operation so
that improvements can be measured)
The benefits of the current performance of the lecture sessions every week will be assessed by the
regularly increasing number of visitors registrations in the next consecutive weeks to attend the
presentation. The standards of performance will be assessed by effective participation of the
attendees in the program and their interaction with the speaker in form of appreciations, claps,
questions, answers and involvement in the talk. Finally at the end of the program, the responses of
the participants in the quiz will specify the level of understanding we have conveyed.
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The feedback and reviews of the attendees over the register after attending the sessions and on the
website will also reflect the success of the program. The business progress achieved after the
presentation will also give a clear idea about the impact.
TASK 7: BENEFITS DELIVERY APPROACH
(In this task you are required to highlight the approaches you are undertaking for
benefits delivery)
We are in business of installation of IoT on demand in Australia. We have many offices across the
country. The benefits will be delivered to the Organisations participating in the presentation by further
giving them assistance in making their business IoT and 5G connected. We can help them re-
innovate their business by connecting their offices and businesses with the IoT. We will be available
on demand over a call. Any of the Organizations can contact us on the contact numbers displayed on
CEBIT website or on the pamphlets distributed in the program.
TASK 8: OWNERSHIP OF BENEFITS
In this section you are required to analyse and discuss on the benefits ownership. To complete this
you will need to address the following:
 Engagement with Benefits Owners: The benefit owners will be the healthcare Organisations
and their management in private or public sector. We can conduct a meeting with the
interested stakeholders who require our services and can plan ahead the implementation of
the technology. Roles and benefit accountabilities: The marketing department will be responsible for effective
advertisement at the CEBIT portal and through the pamphlets.
 Business problems to be resolved: The program is going to give adequate exposure to our
business, making it familiar at national and international fronts. Our contacts will increase, our
services will be demanded more, our business will uplift.
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