PROJ 6002 - Quality Performance and Cost Factors: A Reply Post

This is a reply post discussing the importance of project quality, which is defined by its ability to provide satisfactory performance, with the performance bar set during the planning stage. The post emphasizes that a project fails if it doesn't fulfill its intended purpose and agrees with the selection of cost-benefit analysis as a crucial tool for delivering quality projects. These tools are implemented during the planning stage to clearly define roles and responsibilities for quality management. The post also highlights the effectiveness of cost-to-quality techniques for identifying conformance and non-conformance costs, as well as the value of benchmarking against similar successful projects. It underscores that poor quality increases project costs, referencing the St. Dismas Assisted Living Facility case, where poor construction quality would lead to additional work and higher overall costs. Desklib offers a wealth of similar solved assignments and study resources for students.

Reply Post
Yes, the quality of a project is certainly defined by its ability of providing satisfactory
performance. That performance bar or level is generally set at the planning stage to provide
the project team with a clear idea of the expectations or the output of an undertaken project
(Todorović et al., 2015). A project fails as a whole if it fails to fulfil its intended purpose.
I completely agree with you on your choice of tools and techniques of quality
planning. I think that cost benefit analysis is one of the most widely used tools of delivering a
quality project. These tools are generally implemented in the planning stage of the project to
ensure that the roles and responsibilities of the team members regarding quality management
are clearly defined (Newcomer, Hatry & Wholey, 2015). Cost to quality is another effective
technique of quality management as well as it helps in easier identification of the
conformance cost and the non-conformance cost of an undertaken project. I completely agree
with you regarding the effectiveness of benchmarking tool in defining and planning the
quality by comparing the actual project with similar other successful projects that are
implemented in past.
Yes, you are absolutely right in stating that the cost of the project will increase due to
poor quality. Considering the case of St. Dismas Assisted Living Facility, the delivery of
poor quality construction project will certainly require further works on the same project
leading to considerable increase in the overall cost of the project.

References
Newcomer, K. E., Hatry, H. P., & Wholey, J. S. (2015). Cost-effectiveness and cost-benefit
analysis. Handbook of practical program evaluation, 636.
Todorović, M. L., Petrović, D. Č., Mihić, M. M., Obradović, V. L., & Bushuyev, S. D.
(2015). Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), 772-783.