PPMP20011: Project Claims and Damages Report Analysis

This report analyzes project claims and damages within the Queensland Health Payroll Program, focusing on a fixed-price procurement contract. The report details the program's context, including project ownership and distribution. It explores key elements such as platform foundation, behavioral factors, and processes. Each element is evaluated through Knowledge, Skills, Abilities, and Experiences (KSAEs), identifying strategies to maximize effectiveness and mitigate risks. The analysis covers aspects like motivation, governance, risk mitigation, communication, co-location, leadership, trust, innovation, and culture. Finally, it examines consensus decisions, learning, and continuous improvement within the project framework. This report, prepared by a student, provides a comprehensive overview of project management challenges and potential solutions, offering valuable insights for students on Desklib.

PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
PPMP20011 Project Claims and
Damages Report
1 PROGRAM INFORMATION
Program Name: Queensland Health Payroll Program
Date: 05/04/18
Project Ownership: Australian Government
Prepared by: <Name of the Student>, Project Manager
Distribution List: <Name of group member>
<Name of group member>
<Name of group member>
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
2 PROJECT 1: FORWARD STRATEGY FOR PAYROLL SYSTEM
The preferred form of procurement as an outcome from the negotiation process for Project 1
proposed in the PPMP20011 Projects Negotiation and Conflict Report was Fixed Price
Procurement Contract type as it would help in utilizing the human labours to possibly best
level.
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages
are itemized in the following tables.
2.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Medium Level of Experimental- motivation for
forming the utilization of the motivation and context development
of the activities for the platform development in Queensland Health
Payroll system development.
Project Management KSAE: High Value of best value motivational
for focusing on the implication of the project activities for the
platform development for Queensland Health Payroll system
development.
Business Solution KSAE: Low Level of Experimental- motivation
as it is not included for the platform development for Queensland
Health Payroll system development.
Relational KSAE: Medium Level of Relational rationale as it results
in forming the rationale thinking required for the platform
development for Queensland Health Payroll system development.
2. Joint Governance
structure
Technical KSAE: Medium Level of Governance Processes as
some activities would require implication of governance process
for the platform development for Queensland Health Payroll
system development.
Project Management KSAE: Low Level of Governance Processes
as governance is related to the decision making and not involved
for management operations
Business Solution KSAE: Medium Level of Governance best value
strategy as business solution would require the implication of the
effective strategy for the platform development for Queensland
Health Payroll system development.
Relational KSAE: Low level of Governance Structure as the
platform development for Queensland Health Payroll system
development would imply the deployment of only technical
activities
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
3. Integrated Risk
Mitigation
Strategy
Technical KSAE: High Level of System Integration as the
deployment of the activities for platform dependent would be
eased by the implication of the risk management.
Project Management KSAE: Medium Level of risk mitigation action
as the integrated risk management would be a part of the project
management operations in Queensland Health Payroll system
Business Solution KSAE: Medium Level of System Integration for
utilizing the integrated risk mitigation strategy for the platform
development for Queensland Health Payroll system
Relational KSAE: Medium Level of Risk Sharing conversation for
forming the implication of the activities aligning with the utilization
of the effective integration management for Queensland Health
Payroll system
4. Joint
Communication
Strategy
Technical KSAE: Low level of System Integration as platform
foundation is not affected by the joint communication strategy in
Queensland Health Payroll system
Project Management KSAE: Medium level of System Integration
as required for the formation of the platform foundation in
Queensland Health Payroll system
Business Solution KSAE: Low level of System Integration as
business solution is not related for the communication strategy
development for Queensland Health Payroll system
Relational KSAE: Medium level of System Integration as effective
joint communication is required for the investor analysis in the
project of Queensland Health Payroll system
5. Co-location
Strategy
Technical KSAE: Medium level of System Integration as co-
location activities would align the implication of the platform
foundation in Queensland Health Payroll system
Project Management KSAE: Medium level of System Integration
as project management would be required for the implication of
activities in Queensland Health Payroll system
Business Solution KSAE: Low level of System Integration as
business solution would not be facilitated by the system integration
for Queensland Health Payroll system
Relational KSAE: Low level of System Integration as co-location
strategy would not be required for the platform foundation in
Queensland Health Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
2.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: High level of Resilience as resilient behaviour
would alter the project activity and align the authentic leadership
for Queensland Health Payroll system
Project Management KSAE: High level of Appreciativeness as
appreciativeness would alter the project activity and align the
authentic leadership for Queensland Health Payroll system
Business Solution KSAE: Low level of Authenticity as authenticity
would have low impact on the project activity and align the
authentic leadership for Queensland Health Payroll system
Relational KSAE: Low level of Spirit as spirit factor would have low
impact on the project activity and align the authentic leadership for
Queensland Health Payroll system
7. Trust-Control
Balance
Technical KSAE: Low level of forms of trust as forms of trust would
have low impact on the project activity and align the trust control
balance for Queensland Health Payroll system
Project Management KSAE: High level of autonomy as autonomy
would have high impact on the project activity and align the trust
control balance for Queensland Health Payroll system
Business Solution KSAE: High level of Safe work cultures as Safe
work cultures would have high impact on the project activity and
align the trust control balance for Queensland Health Payroll
system
Relational KSAE: High level of trust relationship building as trust
relationship building would have high impact on the project activity
and align the trust control balance for Queensland Health Payroll
system
8. Commitment to
be Innovative
Technical KSAE: High level of testing, prototyping, and
experimenting as testing, prototyping, and experimenting would
have high impact on the project activity and align the commitment
to be innovative for Queensland Health Payroll system
Project Management KSAE: Medium level of innovation as
innovation would have medium impact on the project activity and
align the commitment to be innovative for Queensland Health
Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
Business Solution KSAE: High level of commitment to continuous
innovation as commitment to continuous innovation would have
high impact on the project activity and align the commitment to be
innovative for Queensland Health Payroll system
Relational KSAE: Low level of commitment to continuous
innovation as commitment to continuous innovation would have
low impact on the project activity and align the commitment to be
innovative for Queensland Health Payroll system
9. Common best-
for-project
Mindset and
Culture
Technical KSAE: Low level of outcomes and performance levels
as outcomes and performance levels would have low impact on
the project activity and align the common best-for-project mindset
and culture for Queensland Health Payroll system
Project Management KSAE: High level of alignment of common
goals as alignment of common goals would have high impact on
the project activity and align the common best-for-project mindset
and culture for Queensland Health Payroll system
Business Solution KSAE: Medium level of value for money
reporting as value for money reporting would have medium impact
on the project activity and align the common best-for-project
mindset and culture for Queensland Health Payroll system
Relational KSAE: High level of challenge for excellence as
challenge for excellence would have high impact on the project
activity and align the common best-for-project mindset and culture
for Queensland Health Payroll system
10. No-blame Culture Technical KSAE: Low level of facilitating mechanism for No-blame
Culture as facilitating mechanism for No-blame Culture would have
low impact on the project activity and align the No-blame Culture
for Queensland Health Payroll system
Project Management KSAE: Medium level of rationale No-blame
Culture as rationale No-blame Culture would have medium impact
on the project activity and align the No-blame Culture for
Queensland Health Payroll system
Business Solution KSAE: Low level of facilitating mechanism for
No-blame Culture as facilitating mechanism for No-blame Culture
would have low impact on the project activity and align the No-
blame Culture for Queensland Health Payroll system
Relational KSAE: High level of rationale No-blame Culture as
rationale No-blame Culture would have high impact on the project
activity and align the No-blame Culture for Queensland Health
Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
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2.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: Low level of Cultural drivers as Cultural drivers
would have low impact on the project activity and align the
consensus decisions for Queensland Health Payroll system
Project Management KSAE: High level of enablers of consensus
as Cultural drivers would have high impact on the project activity
and align the consensus decisions for Queensland Health Payroll
system
Business Solution KSAE: Medium level of inhibitors of consensus
as Cultural drivers would have medium impact on the project
activity and align the consensus decisions for Queensland Health
Payroll system
Relational KSAE: Medium level of enablers of consensus as
Cultural drivers would have medium impact on the project activity
and align the consensus decisions for Queensland Health Payroll
system
12. Learning and
Continuous
Improvement
Technical KSAE: Medium level of capacity of new ideas as
capacity of new ideas would have medium impact on the project
activity and align the learning and continuous improvement for
Queensland Health Payroll system
Project Management KSAE: High level of lessons learnt
knowledge transfer as lessons learnt knowledge transfer would
have high impact on the project activity and align the learning and
continuous improvement for Queensland Health Payroll system
Business Solution KSAE: Medium level of lessons learnt
knowledge transfer as lessons learnt knowledge transfer would
have medium impact on the project activity and align the learning
and continuous improvement for Queensland Health Payroll
system
Relational KSAE: Medium level of capacity of new ideas as
capacity of new ideas would have medium impact on the project
activity and align the learning and continuous improvement for
Queensland Health Payroll system
13. Incentive
Arrangements
Technical KSAE: Low level of managing tension between
innovation and incentivisation as managing tension between
innovation and incentivisation would have low impact on the
project activity and align the incentive arrangements for
Queensland Health Payroll system
Project Management KSAE: Medium level of innovation and
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
incentivisation as innovation and incentivisation would have
medium impact on the project activity and align the incentive
arrangements for Queensland Health Payroll system
Business Solution KSAE: High level of incentive arrangements as
incentive arrangements would have high impact on the project
activity and align the incentive arrangements for Queensland
Health Payroll system
Relational KSAE: Medium level of incentive arrangements as
incentive arrangements would have medium impact on the project
activity and align the incentive arrangements for Queensland
Health Payroll system
14. Pragmatic
Learning-in-
Action
Technical KSAE: Low level of action learning as action learning
would have high impact on the project activity and align the
pragmatic learning-in-action for Queensland Health Payroll system
Project Management KSAE: High level of action learning as action
learning would have high impact on the project activity and align
the pragmatic learning-in-action for Queensland Health Payroll
system
Business Solution KSAE: High level of coaching and mentoring as
coaching and mentoring would have high impact on the project
activity and align the pragmatic learning-in-action for Queensland
Health Payroll system
Relational KSAE: Medium level of coaching and mentoring as
coaching and mentoring would have medium impact on the project
activity and align the pragmatic learning-in-action for Queensland
Health Payroll system
15. Transparency Technical KSAE: medium level of accountability as accountability
would have medium impact on the project activity and align the
Transparency for Queensland Health Payroll system
Project Management KSAE: High level of transparency as
Transparency would have high impact on the project activity and
align the Transparency for Queensland Health Payroll system
Business Solution KSAE: Medium level of accountability as
accountability would have medium impact on the project activity
and align the Transparency for Queensland Health Payroll system
Relational KSAE: High level of transparency as Transparency
would have high impact on the project activity and align the
Transparency for Queensland Health Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
16. Mutual
Dependence and
Accountability
Technical KSAE: Low level of enhancing enablers of mutual
dependency as enhancing enablers of mutual dependency would
have low impact on the project activity and align the mutual
dependence and accountability for Queensland Health Payroll
system
Project Management KSAE: High level of mutual dependency as
mutual dependency would have high impact on the project activity
and align the mutual dependence and accountability for
Queensland Health Payroll system
Business Solution KSAE: Medium level of enhancing enablers of
mutual dependency as enhancing enablers of mutual dependency
would have medium impact on the project activity and align the
mutual dependence and accountability for Queensland Health
Payroll system
Relational KSAE: Low level of mutual dependency as mutual
dependency would have low impact on the project activity and
align the mutual dependence and accountability for Queensland
Health Payroll system
3 PROJECT 2: GOVERNANCE AND DECISION-MAKING
The preferred form of procurement as an outcome from the negotiation process for Project 2
proposed in the PPMP20011 Projects Negotiation and Conflict Report was Fixed Price
Procurement Contract type as it would help in utilizing the human labours to possibly best
level.
The subthemes and KSAE’s that will best mitigate and reduce project claims and damages
are itemized in the following tables.
3.1 Platform Foundation (p. 117-118)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
1. Motivation and
Context
Technical KSAE: Medium Level of Experimental- motivation for
forming the utilization of the motivation and context development
of the activities for the platform development in Queensland Health
Payroll system development.
Project Management KSAE: High Value of best value motivational
for focusing on the implication of the project activities for the
platform development for Queensland Health Payroll system
development.
Business Solution KSAE: Low Level of Experimental- motivation
as it is not included for the platform development for Queensland
Health Payroll system development.
Relational KSAE: Medium Level of Relational rationale as it results
in forming the rationale thinking required for the platform
development for Queensland Health Payroll system development.
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
2. Joint
Governance
structure
Technical KSAE: Medium Level of Governance Processes as
some activities would require implication of governance process
for the platform development for Queensland Health Payroll
system development.
Project Management KSAE: Low Level of Governance Processes
as governance is related to the decision making and not involved
for management operations
Business Solution KSAE: Medium Level of Governance best value
strategy as business solution would require the implication of the
effective strategy for the platform development for Queensland
Health Payroll system development.
Relational KSAE: Low level of Governance Structure as the
platform development for Queensland Health Payroll system
development would imply the deployment of only technical
activities
3. Integrated Risk
Mitigation
Strategy
Technical KSAE: High Level of System Integration as the
deployment of the activities for platform dependent would be
eased by the implication of the risk management.
Project Management KSAE: Medium Level of risk mitigation action
as the integrated risk management would be a part of the project
management operations in Queensland Health Payroll system
Business Solution KSAE: Medium Level of System Integration for
utilizing the integrated risk mitigation strategy for the platform
development for Queensland Health Payroll system
Relational KSAE: Medium Level of Risk Sharing conversation for
forming the implication of the activities aligning with the utilization
of the effective integration management for Queensland Health
Payroll system
4. Join
Communication
Strategy
Technical KSAE: Low level of System Integration as platform
foundation is not affected by the joint communication strategy in
Queensland Health Payroll system
Project Management KSAE: Medium level of System Integration
as required for the formation of the platform foundation in
Queensland Health Payroll system
Business Solution KSAE: Low level of System Integration as
business solution is not related for the communication strategy
development for Queensland Health Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
Relational KSAE: Medium level of System Integration as effective
joint communication is required for the investor analysis in the
project of Queensland Health Payroll system
5. Co-location
Strategy
Technical KSAE: Medium level of System Integration as co-
location activities would align the implication of the platform
foundation in Queensland Health Payroll system
Project Management KSAE: Medium level of System Integration
as project management would be required for the implication of
activities in Queensland Health Payroll system
Business Solution KSAE: Low level of System Integration as
business solution would not be facilitated by the system integration
for Queensland Health Payroll system
Relational KSAE: Low level of System Integration as co-location
strategy would not be required for the platform foundation in
Queensland Health Payroll system
3.2 Behavioural Factors (p. 119-120)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
6. Authentic
Leadership
Technical KSAE: High level of Resilience as resilient behaviour
would alter the project activity and align the authentic leadership
for Queensland Health Payroll system
Project Management KSAE: High level of Appreciativeness as
appreciativeness would alter the project activity and align the
authentic leadership for Queensland Health Payroll system
Business Solution KSAE: Low level of Authenticity as
authenticity would have low impact on the project activity and
align the authentic leadership for Queensland Health Payroll
system
Relational KSAE: Low level of Spirit as spirit factor would have
low impact on the project activity and align the authentic
leadership for Queensland Health Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
7. Trust-Control
Balance
Technical KSAE: Low level of forms of trust as forms of trust
would have low impact on the project activity and align the trust
control balance for Queensland Health Payroll system
Project Management KSAE: High level of autonomy as
autonomy would have high impact on the project activity and
align the trust control balance for Queensland Health Payroll
system
Business Solution KSAE: High level of Safe work cultures as
Safe work cultures would have high impact on the project
activity and align the trust control balance for Queensland
Health Payroll system
Relational KSAE: High level of trust relationship building as trust
relationship building would have high impact on the project
activity and align the trust control balance for Queensland
Health Payroll system
8. Commitment to
be Innovative
Technical KSAE: High level of testing, prototyping, and
experimenting as testing, prototyping, and experimenting would
have high impact on the project activity and align the
commitment to be innovative for Queensland Health Payroll
system
Project Management KSAE: Medium level of innovation as
innovation would have medium impact on the project activity and
align the commitment to be innovative for Queensland Health
Payroll system
Business Solution KSAE: High level of commitment to
continuous innovation as commitment to continuous innovation
would have high impact on the project activity and align the
commitment to be innovative for Queensland Health Payroll
system
Relational KSAE: Low level of commitment to continuous
innovation as commitment to continuous innovation would have
low impact on the project activity and align the commitment to
be innovative for Queensland Health Payroll system
9. Common best-
for-project
Mindset and
Culture
Technical KSAE: Low level of outcomes and performance levels
as outcomes and performance levels would have low impact on
the project activity and align the common best-for-project
mindset and culture for Queensland Health Payroll system
Project Management KSAE: High level of alignment of common
goals as alignment of common goals would have high impact on
the project activity and align the common best-for-project
mindset and culture for Queensland Health Payroll system
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PROJECT CLAIMS AND DAMAGES REPORT
NAME OF PROJECT
Business Solution KSAE: Medium level of value for money
reporting as value for money reporting would have medium
impact on the project activity and align the common best-for-
project mindset and culture for Queensland Health Payroll
system
Relational KSAE: High level of challenge for excellence as
challenge for excellence would have high impact on the project
activity and align the common best-for-project mindset and
culture for Queensland Health Payroll system
10. No-blame
Culture
Technical KSAE: Low level of facilitating mechanism for No-
blame Culture as facilitating mechanism for No-blame Culture
would have low impact on the project activity and align the No-
blame Culture for Queensland Health Payroll system
Project Management KSAE: Medium level of rationale No-blame
Culture as rationale No-blame Culture would have medium
impact on the project activity and align the No-blame Culture for
Queensland Health Payroll system
Business Solution KSAE: Low level of facilitating mechanism for
No-blame Culture as facilitating mechanism for No-blame
Culture would have low impact on the project activity and align
the No-blame Culture for Queensland Health Payroll system
Relational KSAE: High level of rationale No-blame Culture as
rationale No-blame Culture would have high impact on the
project activity and align the No-blame Culture for Queensland
Health Payroll system
3.3 Processes, routines, and means (p. 121-122)
Elements KSAE’s to maximize the effectiveness (pp. 123-133)
11. Consensus
Decisions
Technical KSAE: Low level of Cultural drivers as Cultural
drivers would have low impact on the project activity and align
the consensus decisions for Queensland Health Payroll system
Project Management KSAE: High level of enablers of
consensus as Cultural drivers would have high impact on the
project activity and align the consensus decisions for
Queensland Health Payroll system
Business Solution KSAE: Medium level of inhibitors of
consensus as Cultural drivers would have medium impact on
the project activity and align the consensus decisions for
Queensland Health Payroll system
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