Project Information and Communication Management - BSBPMG516

This document presents a comprehensive solution to an assignment focused on BSBPMG516, specifically addressing project information and communication management. The assignment covers key aspects such as identifying, analyzing, and documenting information requirements with stakeholder input, forming the basis for communication planning. The solution delves into the processes of filtering, validating, and disseminating information, providing examples of each, alongside the documentation and storage of project information. It also explores organizational security and audit requirements. The assignment includes activities that demonstrate knowledge of information management, communication plan development, and the ability to apply the concepts to real-world scenarios. The solution provides detailed answers to the questions posed in the assignment brief, offering a thorough understanding of project communication principles and their practical application within an organizational context.

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1. Table of Contents
1.Table of Contents....................................................................................................2
2.Learner......................................................................................................................3
Application..............................................................................................................3
Unit Sector..............................................................................................................3
Elements for Competency Demonstration: ...........................................................3
Assessment instructions........................................................................................3
3.Reasonable Adjustment..........................................................................................5
Assessment requirements......................................................................................6
4.Observation/Demonstration...................................................................................7
Activity 1A...............................................................................................................9
Activity 1B.............................................................................................................10
Activity 1C............................................................................................................12
Activity 2A.............................................................................................................13
Activity 2B.............................................................................................................14
Activity 2C............................................................................................................15
Activity 2D............................................................................................................16
Activity 3A.............................................................................................................17
Activity 3B.............................................................................................................18
Activity 3C............................................................................................................19
Activity 1A -3C– for assessor...............................................................................20

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2. Learner
Application
This unit describes the skills and knowledge required to link people, ideas and
information at all stages in the project life cycle. Project communication management
ensures timely and appropriate generation, collection, dissemination, storage and
disposal of project information through formal structures and processes. It applies to
individuals responsible for managing and leading a project in an organisation,
business, or as a consultant. No licensing, legislative, regulatory or certification
requirements apply to this unit at the time of publication.
Unit Sector
Management and Leadership – Project Management
Elements for Competency Demonstration:
Please refer to BSBPMG516 Learner Guide as provided at the beginning of you first session
(or ask your trainer if haven’t received)
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment
task and the terms and conditions relating to the submission of your assessment task.
Please consult with your trainer/assessor if you are unsure of any questions. It is important
that you understand and adhere to the terms and conditions, and address fully each
assessment task. If any assessment task is not fully addressed, then your assessment task
will be returned to you for resubmission. Your trainer/assessor will remain available to
support you throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the overall unit of competency. When undertaking any written assessment
tasks, please ensure that you address the following criteria:
 Address each question including any sub-points
 Demonstrate that you have researched the topic thoroughly
 Cover the topic in a logical, structured manner
 Your assessment tasks are well presented, well referenced and word
processed
 Your assessment tasks include your full legal name on each and every page.

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Active participation
It is a condition of enrolment that you actively participate in your studies. Active
participation is completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and
representing them as your own. Plagiarism is a serious act and may result in a learner’s
exclusion from a course. When you have any doubts about including the work of other
authors in your assessment, please consult your trainer/assessor. The following list outlines
some of the activities for which a learner can be accused of plagiarism:
 Presenting any work by another individual as one's own unintentionally
 Handing in assessments markedly similar to or copied from another learner
 Presenting the work of another individual or group as their own work
 Handing in assessments without the adequate acknowledgement of sources
used, including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be
organised to discuss this with you, and further action may be taken accordingly.
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in
fact, the result in whole or in part of unauthorised collaboration with another person
or persons. Collusion involves the cooperation of two or more learners in plagiarism
or other forms of academic misconduct and, as such, both parties are subject to
disciplinary action. Collusion or copying from other learners is not permitted and will
result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS
Office. Handwritten assessments will not be accepted (unless, prior written
confirmation is provided by the trainer/assessor to confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory
(requires more training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner
will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit
of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your
assessor and will be given another chance to resubmit your assessment task(s). If

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you are still deemed as “Not Yet Competent” you will be required to re-enrol in the
unit of competency.
Reassessment
Students who receive a ‘NS’ for this assessment task may re-submit the
assessment twice at free of charge. If the student still does not pass or obtain
satisfactory result in the first re-sit, the student must re-sit/resubmit the assessment.
If the student still does not pass or obtain ‘Competent’ for the Unit of Competency,
he/she must enrol in the entire unit and pay a repeat unit fee of $300 per unit.
Fail to complete by due date
If you fail to complete this assessment by the due date, your Assessor will record
this information in the comments section of the cover sheet of the Assessment Tool.
Student will be marked NS for this assessment task. (Unless prior approval from
your assessor has been confirmed for late assessments) Student must (a) notify the
trainer and/or assessor in writing (including the reason) 24 hours prior to the
assessment to extend the due date and/or (b) supply a doctor’s certificate within 24
hours after the initial assessment date in order to not have a Not Satisfactory mark
for this assessment.
A maximum of 3 attempts for assessments are allowed, each ‘Not Satisfactory’
attempt will be reviewed by the Assessor and areas to focus on for further
study will be recommended. If after the 3rd attempt the student still cannot
complete the assessment task satisfactorily, the student will be required to
repeat the unit and bear the re-enrolment costs and the course duration may
be affected.
Reasonable Adjustment
To meet the needs of all learners’, adjustments can be made to the way
assessments are conducted but not to the requirements of the assessment. The
purpose of these adjustments is to enhance fairness and flexibility so that the
specific needs of students can be met. For details assessor needs to refer P03_
Assessment Policy and Guidelines and P01_Access & Equity Policy.
“In the case that the tool may need adapting to meet specific needs of students, your
trainer may provide extra support, allow extra time and/or provide the student with
picture cues to aid with assessment.”
3. Reasonable Adjustment
Was reasonable adjustment applied to any of these assessment tasks? Yes No
If yes, which assessment task was this applied to?

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Provide a description of the adjustment applied and explain reasons.
Trainer Signature: date: /
/
Confidentiality
CMI will treat anything, including information about your job, workplace, employer,
with strict confidence, in accordance with the law. However, you are responsible for
ensuring that you do not provide us with anything regarding any third party including
your employer, colleagues and others, that they do not consent to the disclosure of.
While we may ask you to provide information or details about aspects of your
employer and workplace, you are responsible for obtaining necessary consents and
ensuring that privacy rights and confidentiality obligations are not breached by you in
supplying us with such information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment,
and you are not happy with your assessment and/or the outcome as a
result of that treatment, you have the right to lodge an appeal. You must
first discuss the issue with your trainer/assessor. If you would like to
proceed further with the request after discussions with your
trainer/assessor, you need to lodge your appeal to the Training Manager,
in writing, outlining the reason(s) for the appeal.
For more detail please refer to P31_Complaints and Appeal Policy (
Special needs
Candidates with special needs should notify their trainer/assessor to request any required
adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs
immediately .
Assessment requirements
Assessment can either be:
 Direct observation
 Product-based methods e.g. reports, role plays, work samples
 Portfolios – annotated and validated
 Questioning

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 Third party evidence.
If submitting third party evidence, the Third Party Observation/Demonstration
document must be completed by the agreed third party.
Third parties can be:
 Supervisors
 Trainers
 Team members
 Clients
 Consumers.
The third party observation must be submitted to your trainer/assessor, as directed.
The third party observation is to be used by the assessor to assist them in
determining competency.
The assessment activities in this workbook assess aspects of all the elements,
performance criteria, skills and knowledge and performance requirements of the unit
of competency.
To demonstrate competence in this unit you must undertake all activities in this
workbook and have them deemed satisfactory by the assessor. If you do not answer
some questions or perform certain tasks, and therefore you are deemed to be Not
Yet Competent, your trainer/assessor may ask you supplementary questions to
determine your competence. Once you have demonstrated the required level of
performance, you will be deemed competent in this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to
resubmit your assessments or appeal the result.
As part of the assessment process, all learners must abide by any relevant
assessment policies as provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair,
please contact your assessor to discuss your options. You have the right to formally
appeal any outcome and, if you wish to do so, discuss this with your
trainer/assessor.
4. Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements
through observations or demonstrations. Your trainer/assessor will have a list of

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demonstrations you must complete or tasks to be observed. The observations and
demonstrations will be completed as well as the activities found in this workbook.
An explanation of observations and demonstrations:
Observation is on-the-job
The observation will usually require:
Performing a work based skill or task
Interaction with colleagues and/or customers.
Demonstration is off-the-job
A demonstration will require:
Performing a skill or task that is asked of you
Undertaking a simulation exercise.
Your trainer/assessor will inform you of which one of the above they
would like you to do. The observation/demonstration will cover one of
the unit’s elements.
The observation/demonstration will take place either in the workplace
or the training environment, depending on the task to be undertaken
and whether it is an observation or demonstration. Your
trainer/assessor will ensure you are provided with the correct
equipment and/or materials to complete the task. They will also inform
you of how long you have to complete the task.
You should be able to demonstrate the skills, knowledge and performance criteria required for
competency in this unit, as seen in the Learner Guide.

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Activities
Activity 1A
Estimated
Time
60 Minutes
Objective To provide you with an opportunity to demonstrate knowledge
of how to identify, analyse and document information
requirements, with input from stakeholders, as the basis for
communication planning.
Activity 1. Identify three types of information you would need to form
the basis of your communication plan.
Answer: Conceptual information, procedural information and directive
information.
2. You can analyse information via the process of filter, validate
and disseminate. Explain what each of these processes are
in 250 words, providing examples of each.
Answer: process of filter is referred as the delete, distort and
generalise the message. Process of validate is referred as the
acceptance of thoughts of another person and process of
disseminate is referred as the one way communication.

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3. Research and identify the process you would take to
document information requirements in your organisation.
Answer: Process of filter
4. Each organisation has security and audit requirements in
place to protect sensitive information. Research and identify
three security and audit requirements relevant to your
organisation.
Answer: To protect data and information, to analyse and interpret
data for decision making and to achieve required goals and
objectives of the company.
5. Research and identify who are the stakeholders within your
organisation.
Answer: board of directors, employees, employers, managers and
top management.
6. Give one reason why it is important to communicate with
stakeholders throughout a project.
Answer: For better productivity and improving the projects targets as
per the needs and requirements of an organisation.
Activity 1B
Estimated
Time
60 Minutes

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Objective To provide you with an opportunity to identify how to develop,
within delegated authority, an agreed communication
management plan to support achievement of project objectives.
Activity
1. Explain what communication management plan is.
Answer: it is defined as the plan where communication is managed
to meet the targets of the firm in a more efficient manner.
2. Identify three things that you may consider when developing
your communication management plan. Provide an example
of each of your chosen considerations.
Answer: Better interaction, medium of communication and clarity and
effective reason behind it.
3. What delegated authorities within your project will determine
the activities in your communication management plan?
Answer: Authorities like decision making for minor projects so that
new idea and innovation can be placed out within an
organisation.
4. Research and identify what authority you have been
delegated in your role. Identify who has delegated you the
responsibilities.
Answer: I have a new role that is the decision making role so that I
can able to think more creatively and the my manager has
delegated me this responsibility.
5. Identify three examples of active communication and three
examples of passive communication.
Answer: Active communication is the “my name is xyz.”. Passive
communication is the “xyz is my name”.
6. Identify two methods you could use to report aspects of your
project to stakeholders.
Answer: Brief report, summarised report and detailed report.
7. Identify what you may report to a stakeholder and how this
communication will assist with the progression of the
project. For example, an obstacle is preventing progress.
Answer: About the routine of completing the tasks are being reported
to the stakeholders.

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