This report presents a comprehensive project communication management plan for the construction of a luxury resort by Four Seasons, aiming to enhance market shares and customer experience. The plan outlines the goals, communication approach, strategic messages, and various communication channels including meetings, social media, and reporting tools. It defines roles and responsibilities for the project team, including the Project Manager, Functional Manager, and Program Manager, and addresses communication with internal and external stakeholders. The report includes a communication plan matrix detailing objectives, target audiences, frequency, channels, and providers for various project aspects. It also provides meeting management guidelines, a team directory, and references, offering a structured approach to ensure effective communication throughout the project lifecycle.
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