University Project: PROJ 6002 - Project Cost and Quality Planning

This report delves into the critical aspects of project cost and quality management. It begins by defining project quality as the ability of a product or service to perform satisfactorily and align with project objectives. The report then explores various tools and techniques essential for quality management, including cause-effect diagrams (fishbone diagrams), control charts, flow charting, histograms, and Pareto charts and analysis. These tools are used to identify problems, monitor process stability, track project progress, visualize quality measurements, and determine the root causes of delays. The implementation section emphasizes the role of a quality analyst in continuously monitoring project quality and applying these tools. Furthermore, the report examines how quality issues can impact project costs, highlighting that poor quality often leads to increased expenses. The report references several academic sources to support its findings and provide a comprehensive overview of the subject.

Running head: PROJECT MANAGEMENT
Project cost and quality planning
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
Defining project quality.............................................................................................................2
Tools and techniques for quality management...........................................................................2
Implementation of tools and techniques....................................................................................3
Affecting project cost due to project quality..............................................................................3
References..................................................................................................................................4

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PROJECT MANAGEMENT
Defining project quality
The quality of the project can be described as the product as well as service which has
the capability of the performing for obtaining the satisfactory results and also it should be
suitable for the mentioned project (Khudia et al., 2015). Moreover, the quality management
refers as the processing of designing as well as planning or implementing the project which
has to be effective proportionating the aim of the project objectives along with their
performance. If the project will execute with high quality, therefore it does not consists of
any defects and also it does not require of any additional cost. But if the project is grounded
on low quality, therefore it needs more cost to prevent it from risk.
Tools and techniques for quality management
To measure the quality of the project, there subsists several tools and techniques
requiring for measurement purpose of project quality. The effective tools and techniques of
the quality management are:
Cause-Effect diagram – There are another name of this diagram existing in this quality
management and that is fishbone diagram (Ingason, 2015). From this diagram, it helps to find
the reasons of the problem by which the quality of the project is hampered.
Control charts – The control charts are applied for illustrating the process stability. This
diagram shows the behaviour of the project over a certain period.
Flow charting – The flow chart helps to follow the overall progress of the project and also
determine the existing issue within the project by which the quality is vulnerable. This
diagram can be utilized for predicting the flaws in the project.
Histogram – Histogram presents as a graphical demonstration of measuring the quality of the
project and also this diagram is often called as column graph.

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Pareto chart and Pareto analysis – This chart helps to display the probability density as well
as distribution function and also it helps to find the actual cause of project delay due to
project quality.
Implementation of tools and techniques
Before starting the planning for the project, the project manager must hire a quality analyst
who involves to determine the project quality continuously during the running time of the
project (Borkovskaya, Degaev & Burkova, 2018). At the monitoring and controlling phase of
the project management, the quality analyst should follow the respective tools and techniques
for the quality management. By using the cause effect diagram, it can show the causes for
occurrence of problems and after that pareto chart helps to determine project delay by using
probability density. In this way, the project can overcome from the quality issues.
Affecting project cost due to project quality
If the project confronts any quality issues, therefore it needs to reopen the project
which leads to increment of the project cost. Therefore, the project manager is responsible for
preventing this issue by involving some additional cost (Psomas & Antony, 2015). Based on
this vehicle maintenance case scenario, to construct the paving or office building or servicing
area, the quality is a big factor and therefore, it has displayed that to construct this project, it
already requires a huge cost. Moreover, if the quality issues will again happen, therefore, it
needs to involve another additional cost which is not profitable for the project.

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References
Borkovskaya, V., Degaev, E., & Burkova, I. (2018). Environmental economic model of risk
management and costs in the framework of the quality management system.
In MATEC Web of Conferences (Vol. 193, p. 05027). EDP Sciences.
Ingason, H. T. (2015). Best project management practices in the implementation of an ISO
9001 quality management system. Procedia-Social and Behavioral Sciences, 194(3),
192-200.
Khudia, D. S., Zamirai, B., Samadi, M., & Mahlke, S. (2015, June). Rumba: An online
quality management system for approximate computing. In Proceedings of the 42nd
Annual International Symposium on Computer Architecture (pp. 554-566).
Psomas, E., & Antony, J. (2015). The effectiveness of the ISO 9001 quality management
system and its influential critical factors in Greek manufacturing
companies. International Journal of Production Research, 53(7), 2089-2099.

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