Unit Portfolio PPMP20011 Week 7: Disputes, Claims, and Arbitration

This project management portfolio assignment, submitted by a student, analyzes the consequences of project delays, disruptions, and changes, focusing on disputes, claims, variations, and arbitration. The student explores the negative impacts of unresolved conflicts and variations on team relationships, productivity, and performance. The analysis highlights the importance of effective communication and proper agreements in resolving these issues. The student references key literature, including works by Kerzner, Peña-Mora, Walker, and others, to support their findings and understanding of the role of a project manager in commercial negotiation. The assignment also touches upon stakeholder engagement, identifying the need for methods to reconcile conflicting objectives and maintain successful communication. The student emphasizes the importance of understanding the project manager's role in commercial negotiation and conflict resolution.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 7
PPMP20011 Portfolio Template – Week 7
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
Week 7 Topic:
Disputes, Claims,
Variations, and
Arbitration.
Collaborative Project
Procurement
Arrangements (2015)
by Derek H. T. Walker
and Beverly M. Lloyd
Walker;
Cheung S.O., & and
Chow P.T. 2011.
Withdrawal in
Construction Project
Dispute Negotiation.
Journal of Construction
Engineering and
Management. Volume
137, Issue 12
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
entitlements, and
arbitration.
I have analyzed that claims, arbitration, disputes as well as variations can create
number of problems. It is identified that if the conflict remains unresolved then
it generally can develop negative impact. In addition to this, I have identified
that unresolved variations as well as claims poses negative impact on the
relation that is maintained by the organization’s employees with other team
members that can further destroy trust as well as healthy relation and generally
also impacts the productivity as well as performance of the organization.
The problem or issues that are related with claims, disputes as well as
arbitrations can generally be avoided or resolved by taking appropriate step.
Communication is considered as one of the important factors that can be helpful
in resolving conflict, disputes, claims and arbitrations that occur. Moreover, it is
also necessary to make proper agreements and involve in the work that helps in
prioritizing the work such that the problem can be easily resolved.
Yes, it is identified that the researcher world view is to create huge impact on
the project. Additionally, the research that is conducted has been quite
successfully validated.
I have analyzed that the sources of data as well as information which is generally
given to the researchers for collecting proper data and therefore with the help
of the given information proper knowledge about the matter can be easily
achieved. Moreover, it is found that the information is very much significant for
both the research as well as for the purpose of commercial negotiation.
It is found that different types of assumptions are generally developed for the
research and it is found that the developed assumptions are quite reasonable as
Peña-Mora F., and
Tamaki T. 2001. "Effect of
Delivery Systems on
Collaborative
Negotiations for Large -
Scale Infrastructure
Projects”. Journal of
Management in
Engineering. April 2001
pp.105-121?
1 of 2

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 7
Description of
topics including
reading samples
Learning outcomes
of the unit
Learnings from your experience, this and prior unit reading,
assignments
Supporting
documentation
including your prior
learning
well as quite beneficial. The assumptions assist in gathering proper data and
information so that proper information related with project research can be
achieved. The results which are gained from the true or false hypothesis are
considered to be important as well as valuable in context to commercial
negotiation.
I have gained proper information related with the methods which are quite
beneficial in determining inconsistency as well as various types of conflicting
objectives that further assists in developing, maintaining, managing relationship
as well as communicating successfully with the key stakeholders. It is found that
there are number of drivers that helps in identifying stakeholders, mapping the
needs of the customers as well as classifying different levels of communication
as well as engagement of the stakeholders with proper process of decision
making with the help of which proper decision can be made.
References
Kerzner H. 2013. Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. April 2001 pp.105-121
PMI. 2013a. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Wikipedia Channel Tunnel https://en.wikipedia.org/wiki/Channel_Tunnel
2 of 2