Project Management Principle Business Case Report, Semester 2, 2017

This report, a student assignment from Queensland University of Technology (QUT), presents a feasibility study for a waste management project in major Australian cities. The report, focusing on a business case, investigates the project's viability by assessing service delivery requirements, alignment with program plans, and critical success factors. It includes an options analysis, defining the project's scope, deliverables, and management strategies. The report also covers budget, risk, and quality management, as well as a benefits realization plan. The project aims to address environmental issues through garbage and waste collection, with the goal of creating a cleaner environment. The report details various aspects, including project objectives, organizational changes, and strategic plans, with the ultimate goal of improving environmental conditions and creating employment opportunities.

PROJECT MANAGEMENT PRINCIPLE
Business Case
TITLE
Student Name: Hamad Ahmad
Student Number: N9625399
Course: Project Management Principle
Unit Coordinator/
Lecturer: Grant Axman-Friend ([e-mail])
Institution: Queensland University of Technology
Teaching Period: Semester 2, 2017
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EXECUTIVE SUMMARY
The purpose of this feasibility report was to determine the viability or feasibility of a project
based on a business case. The projects initiated was concerned on the issues of cleaning the
environment through garbage and waste collection. All the required resources required to
initiate the project were outlined and the project was ready to initiate the initial phases of
operation if the project was made viable. For the purpose of this report, a project is an activity
carried out by an individual or a team so as to address a certain objective. For this case, the
project selected have a purpose of ensuring that the environment was clean in major cities in
Australia.
PROJECT MANAGEMENT PRINCIPLE

PROJECT MANAGEMENT PRINCIPLE
CONTENTS
EXECUTIVE SUMMARY........................................................................................................3
1 PROJECT NEED...............................................................................................................6
1.1 SERVICE DELIVERY REQUIREMENTS................................................................6
1.2 ALIGNMENT WITH PROGRAM PLAN..................................................................7
1.3 PROJECT OBJECTIVES............................................................................................7
1.4 CRITICAL SUCCESS FACTORS (CSF’S)...............................................................9
1.5 ORGANISATIONAL CHANGE................................................................................9
2 OPTIONS ANALYSIS....................................................................................................10
2.1 OPTIONS CONSIDERED........................................................................................10
2.2 OPTIONS EVALUATION CRITERIA....................................................................10
2.3 OPTIONS EVALUATION.......................................................................................10
2.4 RECOMMENDED OPTION....................................................................................10
3 PROJECT DEFINITION.................................................................................................11
3.1 SCOPE DESCRIPTION............................................................................................11
3.2 CONSTRAINTS AND DEPENDENCIES...............................................................11
3.3 SCOPE MANAGEMENT.........................................................................................11
3.4 PROJECT DELIVERABLES...................................................................................12
3.5 PROJECT KPI’S.......................................................................................................12
3.6 PROJECT MANAGEMENT STRATEGY..............................................................13
3.6.1 PROJECT STRUCTURE...................................................................................13
3.6.2 PROJECT GOVERNANCE FRAMEWORK...................................................13
3.6.3 PROJECT REPORTING STRUCTURE...........................................................13
3.7 PROCUREMENT STRATEGY...............................................................................13
3.8 COMMUNICATION AND STAKEHOLDER MANAGEMENT STRATEGY.....14
4 BUDGET, PROGRAM AND RISK................................................................................15
4.1 TIMING / PROJECT READINESS..........................................................................15
4.2 BUDGET/COST ANALYSIS AND FUNDING STRATEGY................................15
4.3 RISK ANALYSIS AND MANAGEMENT STRATEGY........................................15
4.4 PROJECT QUALITY MANAGEMENT STRATEGY............................................16
4.5 PROJECT COMPLETION STRATEGY..................................................................16
4.6 BENEFITS REALISATION PLAN..........................................................................16
5 REFERENCES.................................................................................................................18
PROJECT MANAGEMENT PRINCIPLE

PROJECT MANAGEMENT PRINCIPLE
1.0 PROJECT NEED
The purpose of this report is based on a feasibility study on project management
principle. Therefore, by selecting a particular project we aim at describing whether the
project is viable or not for future implementation. This project is based on a business case
that will try to improve the current situation or as well fill the literature gaps and
opportunities in the field. A feasibility study is based on functional briefs and outcomes on a
particular project. This study try to investigate a problem in the current situation which later
pave way to another project that can be used to improve the problem or replace that problem
completely. This study is conducted by feasibility study team that determine whether the
project under consideration is viable or feasible.
Typically, there are four types of feasibility study that can be determined in
completing a particular project. They include technical feasibility, social feasibility, legal
feasibility and economic feasibility (Prasch, 2008). In this case, we intend to conduct an
economic feasibility since the project under consideration will be based on a business case.
For distinct and clear understanding, economic feasibility main objective is to determine
whether or not to continue with the project. This is based or highly depend on whether it is
economically viable or feasible. In order to do that, the systems benefits as well as estimated
implementation cost need to be investigated before any further resources can be allocated or
spent on the project. This is done by applying cost benefit analysis (CBA) to find out whether
the new project is economically viable or feasible (Snyder, 2013). This implies that this is an
economic feasibility report. The project that this report aim to recommend is a project on
waste management and collection of garbage in the major cities in Australia.
1.1 SERVICE DELIVERY REQUIREMENTS.
This section describe all the resources needed in order to put this project into
progress. For any project to start operating, there are the basic preliminary requirements that
need to be put under consideration. This include time and cost limitations among other many
requirements (Latham, 2010). If will put all other factors constant, this particular project is at
a high demand and need to be treated as an urgent issue. This need to have the most
appropriate timing of activities under considerations. The timing of this project need to start
once all the resources are put in order. The process of garbage and waste collection with
move sequentially per city. There are four major cities that our organization aim to target for
this business. The time of operations will be moving simultaneously in the first two cities
which will be based in the morning hours. The other two cities will also be operated
simultaneously in the evening hours. By operating that way, the organization will be able to
achieve the daily objectives. Another issue about time for this project is the future operation
time frame for this project. In the first 5 years, the organization aim at reducing the amount of
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garbage and base to a significant rate. For now, there is a lot that need to be done so as to
reduce that waste at disposal in the cities.
1.2 ALIGNMENT WITH PROGRAM PLAN.
The other information needed for this project is cost limitations. This refers to the
resources that need to be committed so as to put the project into initial phase. These cost
limitations include the labour cost, plant and machinery costs, overhead costs and sundry
costs. All these cost limitations are involved in different processes of initiating the project so
as to achieve the overall objectives of the project. The organization aim at spending some
expenses to secure equipment for garbage collection. These also involves the purchase of
materials to be provided to the workers (Lee, 2016). The machinery needed in this project
would include the Lorries that can carry a capacity of 2 tonnes of garbage for disposal. Then,
the equipment required by the workers include the outfit that will protect the workers from
any health hazards that can be associated to the garbage and waste collected from the cities.
On the side of labour costs, the organization aim at employing many workers since the area
of coverage is quite big. A lot of revenue need to be allocated for salaries and wages
(Kanungo & Manuel, 2014). Remunerations for the management team also need to be set
aside during the initial phase of the project. These workers for the organization would include
the garbage and waste collectors, the drivers for company Lorries, the experts for disposing
non-biodegradable wastes, coordinators and the overall managing directors of the different
cities together with other staffs. This implies that a lot of cash is required to pay the labour.
We aim at raising this capital from shareholders contributions while any other remaining
capital will be borrowed from financial institutions. Overhead costs involves the costs
associated with administration of the company. On the other hand, sundry costs are cost
involved in the maintenance of machinery such as fuel as well as maintenance of equipment
as a result of wear and tear. Replacements and repairs also involves the costs under sundry.
1.3 PROJECT OBJECTIVES
Just like any other business oriented organization, our organization has a number of
objectives to be achieved in the course of operations. From the mission, vision and strategic
direction, these objectives can be expounded. The mission of Environment Rescue Company
is to provide all the people living in Australia cities with clean environment full of clean
water, clean air and admirable surroundings. This mission is based on the fact that, the
number of resident in the major cities is increasing significantly day in day out. This make
our organization to work hard to save to face the society from negative future implications
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that may arise as a result of excess release and wrong disposal of wastes and garbage
(Chopra, 2012). Then, the vision of our organization is to be a centre of quality environment
through intensive use of strategies and mechanisms to dispose garbage and wastes that are
released in major cities in Australia. This vision arise due to the demand for clean
environment by majority of city dwellers. In addition, our organization has a positive
strategic direction. From the mission, vision and strategic direction asserted for the
organization, the following strategic objectives will be considered for this organization.
1. To organization aim at reducing the volumes of garbage and waste in four major cities
in Australia and later on offer the same services to other areas within Australia so as
to upgrade then country toward economic and environmental empowerment.
2. The organization also aim at forming partnership agreement with companies using
wastes product for recycling by turning then to different product for human
consumptions. This will make the project an income generating project that will be
appreciated for good services offered.
3. The organization aim at spreading these services of garbage collection all over
Australia in the next five years of project initiation.
4. The organization aim at disposing the waste products that are non-biodegradable by
use of modern technology that is environmental friendly. This will maintain clean
water and clean air for human consumption for the residents of the major cities in
Australia.
5. The organization also aim at engaging the government and other donors to raise fund
to clean the environment via proper channels of garbage disposal. This will make the
cities under consideration clean and attractive to travellers and urban tourists who will
pay a lot of money in the cities. The cities will accumulate many tourists who requires
services such as accommodation, recreation facilities, hotels and other kind of
services and goods (Bragg, 2015). This will generate a lot of revenue to the
government. However, this may not happen if the project will not be initiated since
tourists need an attractive environment.
6. The organization aim at reducing the garbage and waste into a zero rate after the first
5 years of project initiation.
7. Lastly, the organization aim at creating many employment opportunities to the
residents of the cities under consideration (McGregor, 2012). This will assist them in
upgrading their living standards.
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From the above strategic objectives, the company will be able to change the
appearance of the cities and other areas in Australia.
1.4 CRITICAL SUCCESS FACTORS (CSF’S).
The success factors involve the various aspect that make the project of garbage
collection to be viable. These include.
1. There is a high demand to reduce the volumes of wastes in major cities in Australia.
2. The population is increasing tremendously thus increasing likelihood of more garbage
and waste to be disposed wrongly.
3. The government has not provided these services extensively to the affected residents.
1.5 ORGANISATIONAL CHANGE.
This involves changes in organization structure. If the management and leadership of
any organization is changed to effect the process of achieving the objectives, then great
outcomes will be demonstrated. In that connection, the project become feasible due to the fact
that the current adoptions of the project involves preliminaries.
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2 OPTIONS ANALYSIS
2.1 OPTIONS CONSIDERED.
Options. cost Options. Timeframe
Option 1 500,000 Option 1 4 months
Option 2 450,000 Option 2 7 months
Option 3 600,000 Option 3 5 months
2.2 OPTIONS EVALUATION CRITERIA.
Option
1
Option
2
Option
3
Option
1
Option
2
Evaluation Criteria Weighting
· To deliver under $500,000. 80% 3 4 1 2.4 3.2
· To delivery within 6 months. 20% 4 1 3 0.8 0.2
· To complete the new software rollout. Mandatory Yes Yes Yes Yes Yes
3.20 3.40
2.3 OPTIONS EVALUATION
In order to evaluate these options, the proposed budget for option 1 was $500,000 and
for option 2 the proposed budget was $450,000. The underlying timeframe was 4 and 7
months for option 1 and option 2 respectively. Therefore, to clear implementation, we
recommended these options in relation to the project of garbage and waste collection.
2.4 RECOMMENDED OPTION
By considering the three options provided for assessment, the project recommended
options 1 and 2. These two options involved lower initiation cost as compared to option 3.
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3 PROJECT DEFINITION
3.1 SCOPE DESCRIPTION
Due to the high demand of clean environment by the city’s residents, our
organization realize that the government fail to provide these services at the required rate due
to increased number of occupants across all the major cities. This leave a wide gap that need
to be filled as soon as possible and using all means possible. According to the present set up
of collection of waste and garbage, the city councils offer their services three day a week
(Wysocki, 2013). This fact make accumulation of wastes and garbage to increase at a high
rate in the cities. From this problem, we realize a gap exist and need to be filled. So the
organization aim at collecting garbage from residents places every morning in every week.
On return, the residents will be required to pay as specific amount of money for that service.
The charges for garbage collection will be determined by the stakeholders of the company.
3.2 CONSTRAINTS AND DEPENDENCIES.
The following issues and constraints will affect the project.
1. Resistance to support the project by the residents may lender the project null and void.
2. Late payment for the services offer will delay and limit the quality of services offered
(Fletcher, 2012).
3. Withdrawal of donors from this project will not assist the organization in offering the
services to other areas.
3.3 SCOPE MANAGEMENT
Collection of waste products and garbage collection in the major cities in Australia
can be a good project to undertake bearing in mind the many problems facing this cities in
terms of pollution and other environmental implications. It is estimated that the garbage
released in each city per day is about 2 tonnes (Myerson, 2012). This is dangerous to the
environment and all the communities dwelling in these cities. The city council can only
manage to collect 1 tonnes of these garbage while the remaining 1tonne is left to spread to
different areas causing major problems to the community and the environment. Therefore, a
gap exist that need to be filled using all means possible so as to save our community and
environment around them. The anticipated name to our organization is “Environment
Rescue”. The project aim at generating income by charging the community for the services
offered by our organization. This will help our organization to achieve the two main
objectives. First, to generate income to the organization. The second objective is to keep the
environment clean. This will be indicated clearly organization mission and vision.
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In addition, our organization has a mission, vision, strategic direction and a
corporate or a business plan. The mission of Environment Rescue Company is to provide all
the people living in Australia cities with clean environment full of clean water, clean air and
admirable surroundings. This mission is based on the fact that, the number of resident in the
major cities is increasing significantly day in day out (Maslow, 2013). This make our
organization to work hard to save to face the society from negative future implications that
may arise as a result of excess release and wrong disposal of wastes and garbage. Then, the
vision of our organization is to be a centre of quality environment through intensive use of
strategies and mechanisms to dispose garbage and wastes that are released in major cities in
Australia. This vision arise due to the demand for clean environment by majority of city
dwellers. In addition, our organization has a positive strategic direction. We aim at reducing
the quantity of waste and garbage in these cities to a zero rate (Marylene, 2014). This
objective will take the organization at most 5 years. With that done, then the strategic
direction of this project will at the right track. In order to accomplish the vision, mission and
strategic direction, the organization require to have a reliable business plan. This business
plan will spell out all the resources that can be deployed to make this project realizable and
viable.
3.4 PROJECT DELIVERABLES
This involve project drivers. Typically, project drivers refers to all the resources that
need to be committed so as make the project viable. It also involves the organization structure
for all the people needed to provide labour. Finally, it refers to the factors that make the
organization to drive the project towards a given line of operation. To start with, the
resources required for this project include the vehicles for transporting the garbage for
disposal. The recommended model is a lorry with carrying capacity of 2tonnes. Then the
equipment include the inputs that will be used during the process of garbage collection to
protect the workers as well as to make their work easier
3.5 PROJECT KPI’S
For this project, the KPI’S, the people required for this project include garbage
collectors, the drivers for those motor vehicles, the finance team to collect revenue from the
clients and management team to oversee the operation and the progress of the project.
Finally, project drivers also include the force or the motive that drive the organization to
execute this particular project (Arnold, 2010). The driving force this project is the fact that
the government has not been able to fully managed garbage collection. This make this project
very important to the residents.
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4 PROJECT APPROACH
4.1 PROJECT MANAGEMENT STRATEGY
This particular project under consideration is anticipated to reflect positive and
desirable outcomes in the long run. To start with, the project will be able to clean the
environment of the major cities in Australia by collecting garbage and disposing them in a
manner that will not affect the community and the other aspects of the environment
negatively (Kumar & Gopinath, 2016).
4.1.1 PROJECT STRUCTURE.
The project also aim at spreading the services to other areas within Australia if
required resources are generated or are provided through donor’s findings and grants. We
also anticipate that the government will as well join hands with our projects to as to have a
collective responsibility to clean the environment. Again, after five years of operation in the
four major cities, the project aim at spreading the services to different regions all over
Australia so as to fill the gap that the government has not filled for quite a long period of time
(Grummit, 2007).
4.1.2 PROJECT GOVERNANCE FRAMEWORK
This involves the management and employees. On top management, the managing
director of the organization will oversee the overall objectives of the project while the other
employees will be in the field to execute these objectives.
4.1.3 PROJECT REPORTING STRUCTURE.
This will be based by the following assumptions.
We assume the following issues.
1. We assume that the residents will respond to the project positively.
2. We assume that the payment of the service offered will be paid to organization’s
account by the end of the month.
3. We assume that independent variables for this project will be enough for propel the
project in the initial phases.
4. We assume that the five years plan will flow as anticipated.
4.2 PROCUREMENT STRATEGY
This involve the party that will win the tenders to supply the organization with all
required resources for this project. This information will be posted in the public domain so as
to initiate the procurement process.
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4.3 COMMUNICATION AND STAKEHOLDER MANAGEMENT STRATEGY
The stakeholders in this project include the organization and the residents of the cities
to be involved in the project. This strategy will involve communication about timeframe on
garbage collection as well as how payments will be made by individual residents.
5 BUDGET, PROGRAM AND RISK
5.1 TIMING / PROJECT READINESS.
The organization anticipate that the quantity of garbage will reduce to manageable
levels in the course of the first five years of the project initiation and execution of the project.
The organization also anticipate that many donors will arise to support the project especially
the non-governmental organizations dealing with environment so as to support the program
(Muller, 2011).
5.2 BUDGET/COST ANALYSIS AND FUNDING STRATEGY.
The other information needed for this project is cost limitations. This refers to the
resources that need to be committed so as to put the project into initial phase. These cost
limitations include the labour cost, plant and machinery costs, overhead costs and sundry
costs. All these cost limitations are involved in different processes of initiating the project so
as to achieve the overall objectives of the project. The organization aim at spending some
expenses to secure equipment for garbage collection. These also involves the purchase of
materials to be provided to the workers (Lee, 2016). The machinery needed in this project
would include the Lorries that can carry a capacity of 2 tonnes of garbage for disposal. Then,
the equipment required by the workers include the outfit that will protect the workers from
any health hazards that can be associated to the garbage and waste collected from the cities.
On the side of labour costs, the organization aim at employing many workers since the area
of coverage is quite big. A lot of revenue need to be allocated for salaries and wages
(Kanungo & Manuel, 2014). Remunerations for the management team also need to be set
aside during the initial phase of the project. These workers for the organization would include
the garbage and waste collectors, the drivers for company Lorries, the experts for disposing
non-biodegradable wastes, coordinators and the overall managing directors of the different
cities together with other staffs. This implies that a lot of cash is required to pay the labour.
We aim at raising this capital from shareholders contributions while any other remaining
capital will be borrowed from financial institutions. Overhead costs involves the costs
associated with administration of the company. On the other hand, sundry costs are cost
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PROJECT MANAGEMENT PRINCIPLE
involved in the maintenance of machinery such as fuel as well as maintenance of equipment
as a result of wear and tear. Replacements and repairs also involves the costs under sundry.
5.3 RISK ANALYSIS AND MANAGEMENT STRATEGY
The major risk associated to the project environment is the risk of environmental
degradation. This project is capable of preventing degradation of environment from
happening (Ballantyne, 2007). If it is not initiated, the community will blame the organization
for not taking the necessary steps to stop it. Lastly, the risk of uncertainty. We may forecast
the five years plan but the risk of uncertainty may affect the efficiency and effectiveness of
the project in the process of achieving the strategic objective of Environment Rescue.
5.4 PROJECT QUALITY MANAGEMENT STRATEGY.
Quality management strategy will be achieved in this project by realizing the benefits below.
1. There will be collection of large amount of revenue collected from the services
offered to the residents of the targeted cities in Australia.
2. The project will be able to keep the environment clean and safe from destructions
associated to environmental degradations and pollutions.
3. The residents of these cities will benefit from the project since they will be able to
have clean homesteads with clean water, clean air and many other positive
improvements in the environment.
5.5 PROJECT COMPLETION STRATEGY.
This strategy involves the mechanisms to be used to ensure that the project meets the
objectives at the final phase. This can only be achieved through proper planning of events and
adequate budgeting.
5.6 BENEFITS REALISATION PLAN
This is a very unique project. Actually, it is a business oriented project which has
targeted a unique idea or service with unique audience. Therefore, we can broadly say that
our organization provide services that tend to benefit from monopoly factors as well as
competitive advantage (Klosterboer, 2011). The following benefits are anticipated to come
along with this project.
4. The project will create many jobs opportunities for the residents and to many people
that will help them to improve their present living standards.
5. The project will reduces the effect of non-biodegradable wastes in the area by using
modern technology that is tend to be environmental friendly when disposing them.
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6. Lastly, the project will be able to work together with other projects that deals with
reuse and recycling of wastes product that can as well great another business
opportunity as well as to improve the process of disposing the products by recycling
them.
The above benefits will be achieved if and only if the process of initiated the
project will be successful. These benefits are very promising and I tend to believe that this
project is viable to operate so as to attain the strategic goals and objectives of the organization
under consideration.
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6 REFERENCES
Arnold, J. (2010). Coaching Skills for Leaders in the Workplace: How to Develop, Motivate
and Get the Best from Your Staff. How to Books.
Baily, P., Farmer, D., & Crocker, B. (2015). Procurement, Principle & Management. Pearson
publishers.
Ballantyne, T. (2007). Capacity. Spectra.
Bragg, S.M. (2015). Accounting for Inventory. Accounting Tools.
Chopra, S. (2012). Supply Chain Management. Pearson Education.
Fletcher, F 2012, Business Problem Solving, Routledge.
Grummit, A. (2007). Capacity Management. Van Haren Publishing
Kanungo, R.N., & Manuel, M. (2014). Work Motivation: Models for Developing Countries.
Sage Publication put.
Klosterboer, L. (2011). ITIL Capacity Management. IBM Press.
Kumar, X., & Gopinath, D. (2016). An Empirical Study on Employee Engagement and
Retention Strategies in BPO Companies in India. Bonfring International Journal of
Industrial Engineering and Management Science, 6(2), 24-27.
Latham, J. (2010). Java. Just in Time. College Publication.
Lee, S.S. (2016). Critical analysis of the educational community discussion: Focusing on the
conceptualization. Journal of Educational Innovation Research, 26(1), 45-69.
Marylene, G. (2014). The Oxford Handbook of Work Engagement, Motivation and Self-
Determination Theory. OUP USA.
Maslow, A.H. (2013). A Theory of Human Motivation. Start publishing LLC.
McGregor, D. (2012). The Human Side of Enterprise. New Yolk, 21.
Muller, M. (2011). Essential of Inventory Management. AMACOM.
Myerson, D. (2012). Lean Supply Chain and Logical Management. McGraw-Hill Education.
Prasch, R.E. (2008). How Markets Work: Supply, Demand and the Real World. Edward Elgar
Pub.
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Snyder, C. (2013). A Project Manager’s Book of Forms: A Companion to the PMBOK
Guide. Wiley Publishers.
Wysocki, R.K. (2013). Effective Project Management: Traditional, Agile, and Extreme.
Wiley Publishers.
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