Project Report: Fire Alarm System Inspection, Testing, and Maintenance

This project report focuses on the implementation and outsourcing of a fire alarm system for Emaar properties in Dubai. It outlines the requirements for a contractor to perform inspection, testing, maintenance, and annual testing of the fire alarm system. The report covers the Request for Proposal (RFP) guidelines, including bidder qualifications and evaluation criteria. It details the analysis and decision-making process, emphasizing asset and work organization design, compliance with employment and IR laws, and the use of information technology for maintenance management. The project's scope and objectives are defined, alongside a client management strategy that focuses on building a strong relationship with Emaar. Occupational Health and Safety (OHS) requirements are also addressed, considering the creation of a hazardous environment during testing. The report projects a timeline of around 500 days with an estimated budget of $1,000,000.

Running Head: PROJECT IMPLEMENTATION AND OUTSOURCING
Project Implementation and Outsourcing
<< Fire Alarm System Inspection, Testing, Maintenance and Annual Testing for
Downtown Dubai Emaar Housing Property >>
Name of the Student
Name of the University

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Executive Summary
This report aims to deliver a final project report regarding the maintenance, control and testing of
fire alarm system for Emaar. The project work requires hiring of a suitable contractor who will
perform the project work based on the requirements of Emaar. The project work also includes
daily maintenance and control of the fire alarm system and testing of the system on a frequent
basis. The suggested time period for the project is around 500 days and an estimated budget for
the project is $1,000,000.

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Table of Contents
1.0 Introduction................................................................................................................................3
2.0 Summary of the RFP.................................................................................................................3
3.0 Analysis and Decision Process..................................................................................................5
4.0 Discussion Regarding Final Project...........................................................................................7
4.1 Project Scope and Objectives................................................................................................7
4.2 Client Management Strategy.................................................................................................8
4.3 OHS Requirements..............................................................................................................10
4.4 Profit Projections and Sustainability...................................................................................11
4.5 Projected Timeline for the Project.......................................................................................11
5.0 Conclusion...............................................................................................................................12
References......................................................................................................................................14

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1.0 Introduction
The proposed project suggests the implementation of Fire Alarm Monitoring System
using which, monitoring of the fire alarm system and its testing and maintenances on a periodic
basis by the contractors. The maintenance work must be done 24 hours a day and seven days a
week while testing and monitoring need to be done within specific frequencies. Emaar are
looking to hire external contractors who will demonstrate significant professional competence
while performing the aforementioned duties and will fulfill the terms of contract. Emaar has
already provided certain proposal guidelines that the contractors must fulfill while submitting
their proposals for contract consideration. As a result, a project has been developed in which, the
fire alarm system will be tested, monitored and maintained over a certain period of time. The
project also needs to fulfill the terms set by industrial regulations and the testing should only be
done as per UAE Fire and Life Safety Code of Practice. In order to create a test environment, an
artificial hazard will be created using fire and smoke in a controlled manner to determine
whether the fire alarm system is working at the right time or not. The project also includes asset
and organization design, compliance with employment and IR law of the company and the
capture and use of information for maintenance management.
In this report, the final project report has been developed for the aforementioned activities
and all the relevant topics as well as selected information from the RFP have been covered.
2.0 Summary of the RFP
The Request for Proposal (RFP) was published to gain attention from external contractors
who will be interested to perform Fire Alarm monitoring and management for Emaar. Emaar has

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also developed a project accordingly and the contractor will be chosen based on the compliance
with the proposal requirements, services offered, price charged and relevant details mentioned in
the proposal. The overall RFP can be summarized by the following points.
Proposal Guidelines – Emaar has specifically mentioned certain guidelines that must be
followed while the contractors submit their proposals. These guidelines mainly give power to
Emaar to reject any or all proposals or terminate the RFP process at any point of time, to be able
to decide the timings of work to be delivered by the contractors, to negotiate fees with the
contractors and determination of level of qualifications of the contractors. Emaar will also have
the power to alter the project timeline although the contractor will be notified in case of the
same.
Form of Proposal – Emaar has stated that the proposals should be sent in a specific
format that includes a transmittal letter, a proposal, a pricing list and some references of
companies that the contractor uses for procurement of resources and mutual collaborations
during a project work.
Bidder Qualifications – Emaar has set a certain standard of bidder qualification that must
be fulfilled by the contractors. The qualifications include certain amount of experience in the
field of work, number of full time and part time workers employed by the contractor, past
examples of work delivered like corporate websites designed by the contractors’ teams,
resources to be utilized in the project, testing plan, timeframe / schedule to be followed for the
project, methodology to be followed for the project management and others.
Proposal Evaluation Criteria – Emaar has also released a set of criteria for the
evaluation of the proposals submitted by the contractors. In these criteria, Emaar will determine

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the suitability and feasibility of the proposals as well as organizational experience, previous
works, value and cost demanded by the contractor, quality of proposal, technical expertise and
others.
3.0 Analysis and Decision Process
As mentioned in the summary of the RFP, the decision making process will be done by
Emaar based on certain criteria and specifications. The analysis of the proposals for the project is
to be done if the following requirements are fulfilled.
The contractor has clearly described about an overall time period for the
execution of the project and has clearly stated the budget required for the project.
The contractor has stated what will be done in order to fulfill the requirements of
the project.
The contractor has mentioned a list of human resources that he will deploy for the
execution work of the project.
The contractor has sufficient experience in the selected field of the project.
The decision making criteria will depend mainly on the three main points as mentioned
by Emaar. These are described as follows.
Asset and Work Organization Design – Asset and work organization design is an
important factor for the decision making process required in the project. The project work for
Emaar requires the contractor and project workers to handle organizational assets efficiently so
that the company does not have to experience losses due to loss of assets during the project. The
project requires a considerable amount of time and moreover, will require displacement of

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certain assets in order to perform technical work related to the project [5]. However, the workers
need to ensure that the assets are well managed and not wasted or damaged. Work organization
design is also another criterion for the decision making process. The contractor must be able to
organize the project work so that the work requirements are fulfilled along with specific target to
meet the organizational goals and objectives set during the authorization of the project. Emaar
also has the right to decide regarding termination of any contract if the contractor fails to
organize the work as per the requirements of the project as well as the organization.
Figure 1: Decision Making Model
(Source: Kerzner & Kerzner, 2017, pp. 45)

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Employment and IR Law – The decision making process for the employment of the
contractor as well as the necessary human resources for the project will have to fulfill the
guidelines provided by the employment law of UAE. The recruitment of the human resources
will also require fulfilling of the IR law of UAE that has some specific rules and conditions for
the employment of workers for industrial work [3]. Hence, unless these particular rules and
guidelines are followed, no recruitment can be done by Emaar. As per the rules, there are certain
conditions like work experience, technical expertise and skills, association with a specific
organization, wage structure and others. During the recruitment process, the decision making
process to be executed by Emaar should be done after analyzing the fulfillment of these
conditions or otherwise, they may face legal action.
Information Capture and Use, IT System for Maintenance Management – The decision
making process for Emaar during the project work will also depend on the capture and use of
information by the workers under contract for the project. Emaar has set out certain requirements
and goals for the project and will also publish information regarding the project after selection of
contractor. It is the duty of the contract workers to capture information for the same and use the
captured information for applying in the project work with the final goal to meet the objectives
set by Emaar [6]. The contract workers also need to utilize IT system for the maintenance
management of the Fire Alarm System and this requires sufficient technical expertise of the
workers. If during decision making, Emaar finds that the workers are not technically skilled in
using information technology in the project, the company may terminate the contract with the
selected contractor.

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4.0 Discussion Regarding Final Project
4.1 Project Scope and Objectives
The overall scope of the final project includes inspection and testing resources as well as
controlling and management of the fire alarm system. Emaar has set out a set of project
objectives that are listed as follows.
 To develop a specific work framework for the project mentioned
 To hire a specific contractor after a significant period of evaluation of project
proposals
 To hire human resources as per employment and IR guidelines
 To prepare an asset management plan
 To execute the control and management of the fire alarm system
 To use information technology like software and relevant programs for
controlling the fire alarm system online
 To complete the project within a time period of one year
4.2 Client Management Strategy
In order to gain success in the project, the contractor must utilize a suitable client
management strategy that aims to build a strong work relationship with the client i.e. Emaar as
well as fulfill the requirements of the project set by the client. The client management strategy
should include the following aspects.
Listen to the Client – Before submitting the proposal or sign contract with the client, the
contractor must first listen to the client. The contractor must be able to determine exactly what
the client demands from the project and whether the contractor will be able to fulfill the

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requirements within the pre set conditions like time, budget and others. If the contractor signs
contract without understanding the requirements, there will be negative effects in the project and
as a result, the clients will not be satisfied with the project.
Figure 2: Schematic Method of Client Engagement in Project
(Source: Cascio, 2018, pp.20)
Convince the Client – It is also the duty of the contractor that to convince the client that
he is the best one for the job of the project. In order to convince the client, the contractor should

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have evidences of project work performed by him in the past [1]. Moreover, Emaar will also hire
contractor based on past work experience and achievements in similar projects and hence,
recruitment will not be done unless the client i.e. Emaar is completely convinced.
Figure 3: Client Management Model
(Source: Cascio, 2018, pp.25)
Deal with Client Issue – The client has authorized the project in order to solve and
address certain issues. Hence, the contractor must be able to deal with the client issues
throughout the course of the project [10]. Furthermore, these issues must be fulfilled by
complying with the project guidelines and standards set by Emaar at the start of the project.

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Gain Customer Trust – The final requirement is to gain the trust of the client through the
work delivered in the project. This will not only provide the contractor with additional benefits in
the project but will also help to develop a proper business relationship with the client so that the
client will again hire the same contractor for future project endeavors.
4.3 OHS Requirements
This project is for a long term and large scale and hence, it must comply with
Occupational Health and Safety (OHS) guidelines. Furthermore, for testing phase of the project,
creation of a hazardous environment like fire and smoke needs to be created and hence, OHS
guidelines will play a major role in this phase of the project. Some of the OHS guidelines to be
fulfilled in the project include the following aspects.
Figure 4: OHS Cycle
(Source: Almost et al., 2018, pp. 120)
Safety Equipments – The project work includes the testing and control of the fire alarm
system for which, an environment of smoke and fire needs to be created within a controlled