Axiom College BSBPMG522 Project Management Project Report

This project management assignment details the development of an app for McDonald's, covering all stages from project initiation to finalization. It begins with an analysis of relevant topics like anti-discrimination legislation, environmental concerns, ethical principles, and WHS, followed by definitions of strategic management and project governance. The assignment is divided into three parts: questions, practical activities, and the main project. The practical activities include a project plan, risk register, status report, and finalization report. The core of the assignment involves defining the project scope, creating a project plan, stakeholder communication strategies, a communication plan, work breakdown structure, PERT and Gantt charts, deliverables, and milestones. It also covers project performance measurement, procurement, human resource planning, risk management, budgeting, and project finalization processes. The assignment also includes an overview of the cultural aspects and testing requirements.

Running head: PROJECT MANAGEMENT
Project management
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
Part A: Questions.............................................................................................................................4
Answer to question number 1......................................................................................................4
Answer to question number 2......................................................................................................5
Answer to question number 3......................................................................................................5
Answer to question number 4......................................................................................................6
Part B- Practical activities...............................................................................................................7
Activity 1.....................................................................................................................................7
Activity 2.....................................................................................................................................8
2.1 Project plan........................................................................................................................8
2.2 Project risk register............................................................................................................9
2.3 Project status report.........................................................................................................12
2.4 Project finalization report................................................................................................13
Part C- project................................................................................................................................14
1. Project scope..........................................................................................................................14
2. Project plan............................................................................................................................15
3. Stakeholder communication..................................................................................................16
4. Communication plan..............................................................................................................17
5. Work breakdown structure....................................................................................................17
6. Pert and Gantt charts..............................................................................................................18
6.1 Pert chart..............................................................................................................................18
6.2 Gantt chart...........................................................................................................................18
7. Project deliverables, milestones, timelines and project activities..........................................19
8. Measurement of project performance....................................................................................20
9. Procurement plan...................................................................................................................20
10. Human resource plan...........................................................................................................20
11. Risk management plan.........................................................................................................22
12. Project budget......................................................................................................................24
13. Scope changes......................................................................................................................25
14. Finalization of the project....................................................................................................25
15. Reassigning resources..........................................................................................................25
16. Sign off................................................................................................................................26

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17. Review of project outcomes................................................................................................26
18. Documents of lessons learnt from the project.....................................................................26
19. Meeting minutes..................................................................................................................27
20. Any testing needs.................................................................................................................27
21. Support document................................................................................................................27
22. Environmental and cultural issues.......................................................................................27
23. Testing and training.............................................................................................................28
24. Guidance for stakeholders...................................................................................................28
Bibliography..................................................................................................................................29

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Part A: Questions
Answer to question number 1
Anti-discrimination legislation: Anti-discrimination law generally refers to the
legislation that is mainly designed for preventing discrimination against particular groups of
people or protected classes (Walsh, 2016). The project that is undertaken in Mc Donald’s is
planned in such a way that no discrimination will be done against any group of people and this
helps in delivering the project on time.
Environmental issues: It is found that MacDonald’s utilizes paper-based system for
managing its operation and it is found that 9% of the total emission of Co2 generally occurs from
paper manufacturing industries which is one of the major environmental issue. In order to
effectively manage the issue, Mac Donald wants to develop an app so that its entire operation
can be managed online.
Ethical principles: Ethics is about the values that needs to be respected by all the
workers of the McDonalds’s while successfully interacting with the other workers. MacDonald’s
create a number of ethical principles that needs to be followed by the stakeholders and it would
be quite beneficial while successfully delivering the entire project on time (Harriss, MacSween
& Atkinson, 2019).
WHS: The WHS cat generally helps in placing the primary duty of health and person for
a particular individual who are associated with the business. The organization utilizes WHS so
that the health and safety of the workers are safeguarded so that it does not create any type of
negative impact on the project.

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PROJECT MANAGEMENT
Answer to question number 2
According to David and David (2019), strategic management is defined as one of the
ongoing planning, monitoring, analysis as well as assessment of all which is generally needed
within an organization for meeting the goals and objectives. It is found that changes within the
entire business environment mainly needs the entire organization to properly asses the strategies
that are related with success.
It is found that strategic management is linked with the concept of project management as
strategic management mainly involves both short term as well as long term planning for helping
the business to reach towards its goal whereas project management mainly involves short term
goals that generally create a service as well as program for meeting customer satisfaction.
Answer to question number 3
It is stated by Durant et al. (2017) that governance mainly comprises of all the
procedures of governing whether it is undertaken by the government of a state or by a market
over a social system. It is found that good governance is considered as the heart for making the
entire business successful and it is found to be very much important for achieving the objectives
and for maintaining legal standing of the shareholders.
Project governance is defined as one of the management-based frameworks within which
the project related decisions are generally made. It is considered as one of the critical elements of
the project since the responsibilities as well as accountabilities are associated with the business
of the organization. The role of the project governance is to give proper decision-making-based
framework that is very much logical for governing the capital investment of an organization.

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Answer to question number 4
In order to avoid cultural difference during team performance so that the success of the
project does not get compromised, following actions are taken by the stakeholders which are
elaborated below:
Providing diversity training: It is found that diversity training is one of the programs
that is mainly designed for facilitating positive intergroup based interaction in order to minimize
prejudice as well as discrimination among the stakeholders so that the work can be undertaken
successfully (De Jong, Dirks & Gillespie, 2016).
Project team Co-locate: The team members are located at the same place so that the
team members can interact with one another. Additionally, face to face collaboration among the
team members can be possible and can be practised effectively.
Team building exercises: It is found that in order to build the team successfully, it is
needed to establish leadership as well as proper relationship with each of the employees. In
addition to this, it is needed to encourage the entire team for sharing information by fostering
teamwork (Meneghel, Salanova & Martínez, 2016).
Informing about rules and standards of team: Proper meetings must be arranged from
time to time in order to share the rules as well as standards of the team so that the team members
can be able to understand the rules and can be able to complete the work that is assigned to them
successfully.

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Part B- Practical activities
Activity 1
Stakeholders Roles Responsibilities
Project manager The roles include:
Activity and resource
planning
Cost estimation
Time management
Monitoring progress and
more.
They mainly manages and
directs the entire project for
finishing it within the actual
deadline.
Team members Coding
Database development
Testing
Information gathering and
more.
They work together and as
per the assigned role so that
the project objectives get
meet.
Suppliers Transportation of the
materials
They provide the needed
materials, hardware and
software for the project.

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Activity 2
2.1 Project plan
2.1.1 Introduction
The paper mainly reflects on the development of app for MacDonald’s which is one of
the American fast food company which was founded in the Year 1940. The app was developed
as earlier all the operation are done manually it is identified that there is lack of proper
responsibility among the employees due to which the work does not get completed on time
which creates customer dissatisfaction. In order to manage the work and for keeping proper
management, all the works are managed online and through the developed app so that delivery of
products can be done on time.
2.1.2 Scope
The project scope includes:
 Collection of various ideas
 Creating proper plan for project
 Developing project budget
 Prototype development
 Development of database
 Building navigation structure
 Reviewing the project
 Creating design for the app
 Undertaking testing of the app

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2.2 Project risk register
Risk Impact Probability Risk level Mitigation
Schedule
slippage
Severe Likely High Tracking of
project on a
weekly basis.
Improper testing Significant Possible Medium Proper testing
should be
conducted after
the development
of app.
Budget shortfall Significant Very likely High Proper
management of
budget from the
initial face avoid
financial
challenges.

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2.2.1 Project progress report
2.2.2 Outcomes and deliverables
Project outcomes
The outcomes of the project include:
 Proper delivery of products on time within the organization MacDonald’s
 Increase in customer satisfaction due to improved service
 Completion of project within assumed time and budget by meeting the project goals
Project deliverables
The deliverables of the project include:
 Collection of ideas
 Developing design for the project
 Development of prototype
 Database development
 Testing
 Creating navigation feature
 Launching the app

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2.2.3 Project highlights
Figure 1: Project progress
(Source: Created by Author)
2.2.4 Barriers
The barriers that the project manager face while progressing with the app development
project are listed below:
 Inexperienced and unskilled team members are unable to complete the work on time
 Lack of communication causes improper information flow due to which the work gets
delayed

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2.3 Project status report
2.3.1 Reporting period
The status of the project is reported on a monthly basis so that the project manager can
understand how much work has been completed within 1 month of time.
2.3.2 Status report
The status report that is given below showcase that 44% of work gets completed by 17th
January 2020.
Figure 2: Status report
(Source: Created by Author)