Southern Cross University MNG91217 Project Management Workbook

This document is a comprehensive project management workbook created by a student for the MNG91217 course at Southern Cross University. The workbook covers various aspects of project management, including project selection using a prioritization matrix, scope overview, milestone scheduling, risk identification, stakeholder analysis, communication planning, and work breakdown structure (WBS). It also delves into time and cost management, employing techniques like AoN, time estimation, critical path analysis, and resource loading. Furthermore, the workbook addresses progress reporting, scope changes, and crashing. It concludes with risk and quality management, including risk identification and the application of quality tools. The project focuses on renovating an old farm house, providing practical application of project management concepts.

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Student Workbook for MNG91217
Project Management Assessment II
This workbook accounts for 40% of your final grade. The workbook has five topics, each topic is
worth 80 points, adding up to 400 points. Your total point tally will be divided by ten to determine
your grade. For a detailed scoring table per question, please see the ‘Assessment 2 - Rubric’ under
‘Assessment Tasks and Submission’ > ‘Assessment 2 – The Workbook’.

Contents
1 Topic 1: Project Management Introduction, Charter and kick-off.................................................4
1.1 Project Selection Prioritization Matrix...................................................................................4
1.2 Scope Overview (word limit: 150)..........................................................................................7
1.3 Milestone Schedule and Deliverables....................................................................................8
1.4 Initial Risk Identification.........................................................................................................8
1.5 Resources Required...............................................................................................................9
1.6 Initial Stakeholder Identification............................................................................................9
1.7 Team Operating Principles.....................................................................................................9
1.8 Lessons Learned.....................................................................................................................9
1.9 Commitment........................................................................................................................10
2 Topic 2: Communication plan, WBS, and RACI.............................................................................11
2.1 Stakeholder Prioritization Matrix.........................................................................................11
2.2 Project Communications Matrix..........................................................................................11
2.3 Work Breakdown Structure.................................................................................................12
2.4 The RACI chart.....................................................................................................................13
3 Topic 3: Time management and Cost Management....................................................................14
3.1 AoN......................................................................................................................................14
3.2 Time estimation...................................................................................................................14
3.2.1 Time estimation – Enumeration method.....................................................................15
3.2.2 Time estimation – Two Pass method...........................................................................15
3.3 Critical path..........................................................................................................................15
3.4 Resource Loading.................................................................................................................15
3.5 Gantt chart...........................................................................................................................16
3.6 Resources and cost to activity..............................................................................................16
4 Topic 4: Progress reporting scope change, and crashing.............................................................17
4.1 Crashing your project...........................................................................................................17
5 Topic 5: Risk management, and Quality management................................................................18
5.1 Risk identification I...............................................................................................................18
5.2 Risk identification II..............................................................................................................18
5.3 Risk identification III.............................................................................................................18
5.4 Quality tools.........................................................................................................................19

1 Topic 1: Project Management Introduction, Charter and kick-off
1.1 Project Selection Prioritization Matrix
Project/Selection Criteria
Potential
Monetary
Gain
Success
Probability
Social
Opinion
Weight: 5 10 3 Total
Construction Project:
International Hotel, Hawaii 10 5 5
50 50 15 115
Construction Project: Local
Hotel, Brisbane 8 6 4
40 60 12 112
Infrastructure Project: High
Speed Rail – Sydney to
Melbourne 9 45 3 30 8 24 99
Investment project: The Old
Farm House 7 35 7 70 10 30 135
Answer:
 Investment Project: The Old Farm house can be selected the most appropriate project to be
proceed with.

Old Farm House Business Case
You have inherited a century old farm house and acreage in a rural area. You have visited the site
and made an inspection. The house needs a great deal of repair work to get it marginally liveable.
You have itemized the most important things that need to be done and estimated the time required
as shown below.
You plan to use this house for vacations and as a rental property through Airbnb. In fact, your work
colleague as already expressed interest in staying over as soon as the property is finished. Your
parents have sponsored you with a personal loan of $10,000, - that will give you enough money to
buy the supplies and have a spending budget on help from a local contractor and two of his
apprentices. You yourself have committed to working 80 hours over your vacation to fix up the
house, but you are terrible at carpentry and painting. Your vacation of two weeks starts on Monday
the 1st of June, and you prefer to be present when the contractor is on site. Assume you, the
contractor and his apprentices1 all can work up to 8 hrs per day, 5 days per week.
You expect that within 2 years of renting the property you will have earned enough money to repay
your parents.
Each activity is to be performed by one person only.
Continually ask yourself the question “when this is done, what else can I start now, or which things
can I do at the same time?”.
Resources Cost Note
Supplies needed $5,000
You $0 Can do all jobs except
carpentry and painting
Contractor $125 per hour Expert in carpentry
Apprentice I $60 per hour Expert in painting
Apprentice II $40 per hour Can do all odd jobs (except
carpentry and painting)
Please note while working on this project, many assumptions are made that appear unrealistic, such
as for example the wages, or constraints around who can do what. The main reason behind these
decision has been to create an example that is easy for you to work on, while keeping it within small
boundaries.
The following List of Most Important Fixes and Project Customer Trade-Off Matrix are provided to
you as background to the project; they are part of the Business Case.
List of Most Important Fixes (not necessarily in order of schedule or priority):
1 Purchase supplies
2 Hang new curtains
3 Repair wooden shutters
1 For this case the contractor does not need to be present to have an apprentice working on site

4 Paint shutters
5 Hang shutters
6 Repair wooden porch
7 Paint porch
8 Repair wooden floor
9 Sand floor
10 Refinish (paint) floor
11 Paint ceilings
12 Paint doors
13 Paint interior walls
14 Paint exterior walls
15 Wash exterior windows
16 Wash interior windows
Project Customer Trade-off Matrix
Old Farm House Enhance Meet Sacrifice
Cost
Cannot go over
$10.000
Spend full budget
to save time
Schedule
Save time (you are allowed
to spend the full budget if it
enhances time finished)
Must finish in two
weeks (10
business days)
Quality Must meet
Scope Must meet
1.2 Scope Overview
The scope of the project is to repair the century old farm house and acreage and contribute
my jobs and deliveries to make sure that the hose is suitable enough for staying. The
estimated project timeline is 80 hours that is two weeks (10 business days) with five hours
daily work except the weekends. The entire project needs to be delivered within this
estimated timeline with a total investment of $10,000. This project will include various
reconstruction and painting sectors emphasizing on the improvement of the existing
architecture. This project will make sure that the reconstruction is delivered and managed
throughout the project lifecycle and the farm house is ready for staying for the family.

1.3 Milestone Schedule and Deliverables
Milestone Completion
Date
Acceptance
Criteria
Stakeholder
Judge
Charter signed off Sat 01-06-19 Project passed Contractor,
sponsor (Parents)
Shutters Tue 04-06-19
Shutters repaired Tue 04-06-19
Shutters
functioning
properly
sponsor (Parents)
Porch Wed 05-06-
19
Porch repaired Wed 05-06-
19
Porch functioning
properly
Me
Floor Thu 06-06-19
Floor repaired Thu 06-06-19 Not any leakage or
damage to floor
Me
Painting Mon 10-06-
19
Painting Completed Thu 06-06-19 Paints look
attractive
Me, Sponsors
Windows Tue 11-06-19
Windows repaired Tue 11-06-19
Windows
functioning
properly
Me
Project completion Tue 11-06-19
Farm house is
suitable for family
staying
Sponsors,
contractors
1.4 Initial Risk Identification
Project (Potential) Risks Risk Owner Contingency Plans
Project timeline and budget
escalation
Me Strictly following the developed timeline
Scope creep Me, contractor Proper management and meeting the
milestones

Resources quality is not good
enough for meeting project
qualities
Contractor Contractor should be reliable
Natural calamity, rains, or storm None 10% of the budget can be additionally kept
in the contingency plan
Apprentices not available for
some days
Apprentices Consider the health of the apprentices and
motivate them to complete the job within
estimated time
1.5 Resources Required
Funding: Parents (10,000+10% as contingency plan)
People: Contractor, apprentices, and me
Equipment: General tools, painting tools, paint, lubricant,
ladders and others
Other: Logistic, wooden blocks, safety tools and
suits, and others
1.6 Initial Stakeholder Identification
Stakeholder Interest in Project Priority (High/Medium/Low)
Manager (Me)
Manage the project
constraints High
Contractor
Resources availability
throughout the project
lifecycle Medium
Apprentices
Delivering daily operational
activities Low
sponsors (Parents)
Provide necessary funding
for the project delivery High
1.7 Team Operating Principles
Please list a minimum of three Team Operating Principles you believe are important for your project:
 We will respect each other throughout the project delivery
 Honesty will always be taken care of while discussing the project related updates and
growth

 We will take the responsibility of the issues and the problems faced throughout the project
lifecycle and make sure that they have been solved after proper and effective
communication
1.8 Lessons Learned
Please list a minimum of three Lessons Learned you believe can contribute to your project:
 The communication should be proper and effective with an assurance that the entire project
details are being informed to every stakeholder and there is not any miscommunication.
 The project documentation will allow in tracking and manipulating the project objectives in
manner to make sure the project delivery
 The project planning should be sophisticated and feasible in manner to meet the project
constraints.
1.9 Commitment
Fill out the first column of the table below:
Sponsor Department / Organisation Signature
Parents N/A <Please fill>
Project Manager Department / Organisation Signature
Me N/A <Please fill>
Core Team Member/s Department/ Organisation Signature
Contractor N/A <Please fill>
Apprentice ‘A’ N/A <Please fill>
Apprentice ‘B’ N/A <Please fill>

2 Topic 2: Communication plan, WBS, and RACI
2.1 Stakeholder Prioritization Matrix
Based on the project brief, examples from the book and your own interpretation, please identify as
many stakeholders as possible. Rank their power, Interest, Influence, Impact, Urgency and legitimacy
on a scale of 1 to 3 (1 = low, 2 = medium, 3 = high) and add them in column ‘Total’.
Stakeholder:
What is the
stakeholder’s
main interest? Power Interest Influence Impact Urgency Legitimacy Total
Priority (a
score of 6-9 =
low, 10 to 14
= medium,
15 to 18 =
high))
Manager
Manage the
project 3 3 2 3 2 2 15 high
Contractor
Manage the
project
resources and
deliveries 2 2 1 3 2 1 11 medium
Apprentices
Deliver
operational
activities as
planned 1 2 3 2 3 3 14
medium
Family (Sponsors)
Provide
necessary
funding 3 3 2 2 2 2 14
medium
Local community
Accept the
family in the
community 1 3 2 3 1 2 12
medium
2.2 Project Communications Matrix
Stakeholder
Learn From
Stakeholder
Share With
Stakeholder Timing Method
Owner
(responsible for
communication)
Manager
Project
management Contractor Twice a week Face to face Manager
Contractor
Resource
management Manager Twice a week
Face to face Manager
Apprentices
Operational
deliveries Contractor
In three days
interval
Face to face Manager
Family
(Sponsors) - Manager Twice
Face to face Manager
Local
community
Livelihood
including
cleaning and
sustainability Sponsor Once
Face to face
meeting
Manager

2.3 Work Breakdown Structure
WBS Code Activity Name
1 Charter signed off
2 Purchase supplies
3 Shutters
3.1 Repair shutters
3.2 Paint shutters
3.3 Hang shutters
4 Porch
4.1 Repair porch
4.2 Paint porch
5 Floor
5.1 Repair floor
5.2 Sand floor
5.3 Refinish (paint) floor
6 Painting
6.1 Paint ceilings
6.2 Paint doors
6.3 Paint interior walls
6.4 Paint exterior walls
7 Windows
7.1 Wash exterior windows
7.2 Wash interior windows
7.3 Hang curtains
8 Project completion
Figure 1: WBS
(Source: Created by author)

2.4 The RACI chart
WBS
Code
Activity Name Sponsor Project
Manager
(you)
Contractor Apprentic
e A
Apprentic
e B
1 M1: Charter signed
off
A R C I I
2 Purchase supplies
3 Shutters
3.1 Repair shutters I R A R I
3.2 Paint shutters I R A R I
3.3 Hang shutters I R A I R
3.4 M2: Shutters
repaired
4 Porch
4.1 Repair porch I A R R I
4.2 Paint porch I C A I R
4.3 M3: Porch
repaired
5 Floor
5.1 Repair floor I A C R I
5.2 Sand floor I R A R I
5.3 Refinish (paint)
floor
I C A I R
5.4 M4: Floor repaired
6 Painting
6.1 Paint ceilings I C R I I
6.2 Paint doors I C A I I
6.3 Paint interior walls I C C A R
6.4 Paint exterior walls I C C R A
6.5 M5: Painting
Completed
7 Windows
7.1 Wash exterior
windows
I C I A R
7.2 Wash interior
windows
I C I R A
7.3 Hang curtains I C A C R
7.4 M6: Windows
repaired
8 M7: Project
completion
RACI Key: (R) Responsible, (A) Accountable, (C) Consult, (I) Inform M(N): Milestone