SBM4305 Assessment 5: IS Project Management Case Study

This case study examines the challenges faced by an IT project within the company PEH, focusing on issues such as a lack of requirements, employee knowledge gaps, budget constraints, and staffing shortages. The project aims to implement new IT infrastructure, including connectors, switches, and firewalls, to address these problems. The study emphasizes the crucial role of the project manager in planning, organizing, and monitoring project progress, highlighting key responsibilities like defining project plans, establishing schedules, fostering teamwork, and maximizing resources. It also explores the impact of the triple constraint (scope, time, and cost) on project success and how changes in one area affect the others. Furthermore, the case study identifies specific difficulties encountered by the project manager and relates them to project management knowledge areas, including integration, scope, time, cost, quality, human resources, and communications management. Finally, it proposes recommendations and potential solutions to overcome these challenges.

ASSESSMENT 5
CASE STUDY

Table of Contents
1. INTRODUCTION.......................................................................................................................3
1.1 Brief description of problem and the aim of the IT project...................................................3
1.2 The proposed IT infrastructure..............................................................................................4
1.3 An importance of the Project Manager role in the project success.......................................4
1.4 The Triple Constraint (scope, time and cost) in the project and how changing the
constraints of one led to suffering of other two...........................................................................6
1.5 Description of the difficulties and issues the Project Manager faced. Identify relations
these problems to the Project Management Knowledge areas:...................................................7
2. Recommendations, proposed solutions and required potential actions.......................................9
REFERENCES..............................................................................................................................11

1. INTRODUCTION
A problem is not the same as a major accident or incident. A problem can be a common event or
an event that affects many people, the cause of which is unclear. The key is the part of the
puzzle, its purpose is unclear. Case usually requires the collaboration of cylindrical IT staff in a
wide range of areas to determine the cause of a problem and restore the affected service.
The association has created internal cadres in line with departmental procedures. However, the
internal frames were not coordinated with each other but were still independent and created to
serve each office individually. The PEH representative should be prepared and those who have
little PC knowledge should be retrained for proper handling of the IT and IS department. This
factor hinders the smooth running of the IT department. A large part of the most knowledgeable
producer showed that there was no reward and commitment to learn PC skills that will have an
incredible negative impact on society's activities.
1.1 Brief description of problem and the aim of the IT project
The given company PEH has various problem faces in IT project:
1. Lack of requirement on information system: the prerequisites for data are becoming more and
more tested and increasingly complex by the associated offices for student lists, payments,
acquisitions, human resource exercises and financial records and reports.
2. Lack of knowledge of the people (employee) on the system: In addition, the lack of PC
capability was identified as a major test and major problems for the advancement of IS. PC
capability is not common among society employees.
3. Lack of budget for software and hardware: Assets are identified as one of the interests that
destroy many businesses especially in the first period. As discovered by key witnesses, finance
has become a major obstacle and challenge that society has faced while developing IS. Another
feature identified to test the evolution of IS in PEH are its bases (equipment and programming).
It is essential to acquire some offices of compact products and to switch from old to new or
traditional appliances.

4. Lack of staff to implement the system: PEH has great difficulty when it comes to handling an
application to participate in other preparation with the applicant. This is because all data is
physically stored and needs to be physically retrieved. The data on the student and the courses
attended were not stored in the same way. This at this stage will pave the way for the new
question with the current student.
Aim of the IT project:
The aim of the IT project includes; Paid off-the-rack framework and did a few alterations for
finance. They named it as BOSS Payroll System. Paid off-the-rack framework for money related
chronicles and reports. They named it as OBM System.
1.2 The proposed IT infrastructure
The proposed IT infrastructure for PEH is as follows:
 Connectors and Connectors: Interface between PC and other hardware on the system.
 Switch: For the most part, supervisors organize traffic, making sure devices can talk to
each other.
 Remote access: extends the remote system if the switch cannot be integrated into specific
parts of the structure.
 Web Society: it is usually a faster fiber society or a dedicated line dedicated to the web.
 Equipment firewall: creates a secure barrier between your system and the web, greatly
blocking security threats.
Also, choose in advance the purchase option for a long trip (5-10 years) or it is a temporary
purchase. Going far from the IT base is critical, so choose the hardware in the same way.
1.3 An importance of the Project Manager role in the project success
Managing a project more often does not require a team of people with skills and abilities that
complement each other and help work to reach the goal of the project. The team, along with the
project manager, is responsible for planning, organizing and monitoring project progress. Any
project management professional will tell you that each project follows the life cycle of a project
and some project management steps that bring it from beginning to end.

Projects are much more than just preparing resources and materials and require a deeper element
of management. Project management can be a difficult skill to acquire, but most definitely comes
with its benefits and it is well worth it to put your time into learning that skill.
Some of the important roles of project managers are discussed below:
1. Clearly defines the project plan before it starts: the importance of planning in project
management cannot be ignored. The more complex the project is; the greater the scope for
anarchy. One of the primary tasks of project management is to remove chaos by mapping the
clear plan of the project from beginning to end.
2. Establishes an agreed schedule and plan: Schedules help eliminate delays or exaggerations
and provide a plan for everyone involved with the project.
3. Builds a foundation for teamwork: People are required to work in a team on a project. This
is due to the synergy benefits of the team through the sharing and support of knowledge and
skills. Bringing people together in this way motivates team members to collaborate on a
successful project.
4. Resources are maximized: Both human and financial resources are expensive. Project
tracking and project risk management ensure that all resources are used efficiently and
financially accounted for.
5. Creates an opportunity for learning: Sometimes, projects work perfectly and other times,
the project fails miserably. Either way a lot can be learned from past experience or future
mistakes can be avoided. Project management ensures that these lessons are learned and applied
in the future.
6. Helps manage integration: Projects completed within an organization are typically integrated
with comprehensive business processes and systems. Integration forms the value aspect of
projects and their management.

1.4 The Triple Constraint (scope, time and cost) in the project and how
changing the constraints of one led to suffering of other two
Several names have been given - the project management triangle, the iron triangle and the
project triangle - which should make you think about the importance of the triple average when it
comes to functionality. If you are not dealing with the action, then you are working with the
Triple Constraint.
In this sense, it can be said that Triple Limit is probably the most important idea in all offices.
The virtuoso who designed this model is at odds with the person who initially thought about the
wheel. It may sound overwhelming, but in terms of functionality to the three-wheelers like the
development of the wheels. The moment it is used in conjunction with a functional official's
programming initiative, it can allow you to move your business forward.
These restrictions are three-fold:
Cost: limits related to a company's cash, also known as an activity spending plan
Scope: the commissions needed to achieve the company's goals
Timeframe: The time frame for completing the business
In fact, the Triple Allowance states that the company's financial plan, deadlines and ambitions
have an impact on the company's performance. As a leader of that business, you can trade
between these three requirements; however, changing one's requirements means that the other
two will last a while.
The Triple Limit appears to be basic, but only at the surface level. Each of the three purposes of
this triangle can be downloaded to obtain more weight.
Cost
Responsibility for the job budget depends on a few factors. These funds, from products to
individuals, contain labor costs. There are other external powers that affect an enterprise, which
must be considered in the cost of the operation.

Purpose
As mentioned, the scope of an initiative regulates the specific prerequisites or specifications that
are important for the completion of the activity. The extension is essential to supervise any
campaign, whether it is ceremonial planning campaigns or around organized antitrust campaigns,
in which case it is not possible to control the level of work, it is likely that it will not give up on
schedule or within of a spending plan.
Time
At the bottom, the calendar is the estimated amount of time to complete the task or create the
delivery. In general, this makes sense by first noting the large number of specifications that are
important for moving from the beginning to the end of the campaign.
1.5 Description of the difficulties and issues the Project Manager faced.
Identify relations these problems to the Project Management Knowledge
areas:
The main responsibilities of a project manager can be to deal with problematic tasks and get
good results. This may seem like a simple campaign leader, but still a generous compensation
act. Before and after, in order to change all the components of a mental campaign, a commitment
leader must step down every day. Therefore, an engagement leader must have a range of skills,
including letters, dynamics, assignments and risk-taking, to provide examples. Managers who
take responsibility must always manage assignments, resources, time and spending plans, just as
they oversee campaigns.
Identification of relations of these problems to project management knowledge:
Project Integration Management
Building a successful board business in the current currency position can be a daunting task.
Negotiation campaigns are among the most difficult because most organizations are organized in
several domains, have a lopsided range of skills and pursue ineffective letter agreements. In
undertaking coordination, managers involve adjusting the various destinations and observing the
conditions that exist between the reference areas.

Project Scope Management
The four best results of scope challenges - - administrative complaints from end customers; time
flowed over conflict, returning to choices; width exceeded; and lost cutting time - it's not just the
effect of abusive negotiations that plague any redistribution deal. They can be followed directly
to the extent that responsibilities, flexibility for equality, clarity of letters and risk recognition
present problems. Social delays in saying "No" to off-field requests, for example, can
undoubtedly trigger missed outages.
Project Time Management
Most boring event courses are finally deteriorating due to the rusty “start times”. Because we live
in a world where conflicts become strong and goals are set as unrealistic or unrealistic compared
to those determined by specific business requirements. From that point on, what starts is a frantic
effort in which the organization tries to adjust its needs to the boundaries that have been drawn.
Project Cost Management
Some of the important investigations facing business control experts include knowing their
current plans and spending figures and deciding how each can be changed. If the firm exposes
multiple sources of funds, appropriate responses can become progressively trickier.
Project Quality Management
An Attempt to prove things and in any case continue to make improvements depend on the
essence of the fundamental issues for expanding a company's operational capacity as it is before
the opposition. The inability to shape and maintain these corporate agencies as well as involve
interested colleagues will promote higher launch rates, reduced consumer loyalty and increased
risk for society.
Project Human Resource Management
Sometimes organizations need to choose new skills for a number of reasons, such as broadening
the scope of activity, activity. At the time of registration, human resource management faces
major problems, for example choosing the best candidate and letting the competitor know the
land and culture.

Project Communications Management
Communication skills are the most obvious resource of employment. No matter what event you
are leading, conducting searches or looking for data, there is a test to provide clear and open
communication on a regular basis.
Project Risk Management
As a rule, projects do not go as prescribed and therefore there is a risk that the board of directors
is one of the important commitments that the directors of the company must manage. Action
experts can tell how prepared a betting leader is with his ability to manage the risks that can go
into action at any time. These risks may be budget market vulnerabilities, hidden flaws in the
commitment plan, or vague variables affecting business performance.
Project Stakeholder Management
A project manager may know a partner who does not intend to provide data. The participant can
go to your seminar; however it requires considerable effort to get data from them or will not
focus on the meeting after a few attempts that cause delays.
Project Procurement Management
Errors by orders are quite normal, and not just in the employment sector. Most of the profits
made in a regular sales purchase are due to an error in the demand and the respondents agreed
that the way the seller handles the product, location affects what they intend to buy from them
once more. This can also apply to the purchase, as there is a desire to make requests correctly
and according to the general tendency of the person or people buying.
2. Recommendations, proposed solutions and required potential actions
Critical thinking is the ability to understand the heart of a problem, find a practical solution and
then opt for an option to get that resolution. The definition of the problem is the starting point for
critical thinking. The definition of the case is the ability to understand the logical situation and
the results of the case; this will focus on monitoring the drivers. In the event that an action
supervisor manages only the side effects of the case, the demonstrations will hold and continue

throughout the life of the campaign. Much worse, this can give a more important signal. For
example, extending the ampere phase of a circuit in the vehicle while passing is blowing does
not solve a short electrical problem that could cause a fire in effect. A key driver study looks
beyond the schematic indications of the cause of the side effects, which at that point brings doors
open for corrections. Once you have identified the basis of a problem, you need to make a choice
to fix it correctly.
Solutions can be introduced by merchants, task forces, business leaders or various partners. A
feasible deal is based on something other than chance; affects the logical setting and the results
of the configuration itself. In addition, an advanced option is needed or the lucky opening may
pass and an alternative is envisaged to address the problem. As a rule, it is the most fantastic
thing you can do independently.

REFERENCES
Books and Journals
Fuller, M.A., Valacich, J.S., George, J.F. and Schneider, C., 2017. Information Systems Project
Management: A Process and Team Approach, Edition 1.1. Prospect Press.
Kerzner, H., 2017. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Layton, M.C. and Ostermiller, S.J., 2017. Agile project management for dummies. John Wiley &
Sons.
Marnewick, C., 2017. Information system project's sustainability capabality levels. International
Journal of Project Management, 35(6), pp.1151-1166.
Meredith, J.R., Mantel Jr, S.J. and Shafer, S.M., 2017. Project management: a managerial
approach. John Wiley & Sons.
Pollard, C.E., 2019. Lessons learned from client projects in an undergraduate project
management course. Journal of Information Systems Education, 23(3), p.3.
Sipes, C., 2019. Project Management for the Advanced Practice Nurse Second Edition. Springer
Publishing Company.
Tonchia, S., Tonchia and Mahagaonkar, 2018. Industrial project management. Springer.
Varajão, J.E., 2018. A new process for success management–bringing order to a typically ad-hoc
area. The Journal of Modern Project Management, 5(3).