Project Management Assignment 2: Telemedicine System for CII

This project management assignment focuses on developing a telemedicine system for Cruise International Incorporated. The project plan includes an introduction outlining the purpose and objectives of implementing a telemedicine system to ensure safe and secure journeys for guests, reducing health risks during maritime transport. The assignment details the operational system, including chain-based and interconnected data flow, health checkups, reporting, health analysis, virtual telecom, and emergency air support. It also covers stakeholder analysis, workflow dependencies, and a work breakdown structure. Gantt charts illustrate the project timeline under both flawless and crash scenarios. The assignment further outlines hardware and equipment requirements for telecommunication and health diagnosis, along with a detailed cost analysis and budget plan. A risk assessment identifies potential risks, such as marketing plan failure and workforce shortages, along with a contingency plan to minimize additional costs. The project concludes with a bibliography of relevant sources.

Running head: PROJECT MANAGEMENT
Assignment2 – Project Management
Name of the Student
Name of the University
Author Note

2PROJECT MANAGEMENT
Table of Content
Introduction................................................................................................................................3
Purpose...................................................................................................................................3
Aim and objective..................................................................................................................3
Operational System plan for telemedicine.................................................................................4
Criteria and Systems..................................................................................................................5
Work Breakdown Structure....................................................................................................8
Gantt chart of flawless process..............................................................................................9
Gantt chart if the critical activities will crash......................................................................10
Hardware and equipment requirement.....................................................................................11
Cost analysis and budget..........................................................................................................12
Risk assessment and contingency plan....................................................................................13
Risk assessment....................................................................................................................13
Minimise additional cost......................................................................................................15
Bibliography:............................................................................................................................17

3PROJECT MANAGEMENT
Introduction
Purpose
Cruise International Incorporated is a cruise line company that serves individuals,
guests and travel agents while delivering a leisure tourism experience through luxurious the
water transportation. The services of Cruise International Incorporated consist of water
transportation, hotel, housekeeping, entertainment service, food and beverages. The purpose
of this project plan is develop a telemedicine system for Cruise International Incorporated
that will allow the company to deliver a safe and secured journey to their guests. Through
these service the operational management of the company can reduce the risk of health
hazard during the maritime transport. In this system the company will have enough health
support onboard to provide healthcare service to the medically sick guest after diagnose the
problem. In case of emergency the company will also able to provide a air medical support to
the guest by transporting the guest to the nearest healthcare service provider.
Aim and objective
Cruise industry is one of the most dynamic tourism and shipping sectors that involves
various types of products and services as well as delivering system. The presentation of the
service and the quality of the product are the two major considerations in maritime leisure
business. The aim of this project is to develop the appropriate project plan to arrange, install
and implement the system successfully in order to deliver the quality of healthcare support
service to the onboard guests or customers of the Cruise International Incorporated Company.
The following objectives have been made aligning with the aim of this project:
 To develop the criteria and systems for the potential operation and requirements
 To develop the simplified operating instructions for using the system

4PROJECT MANAGEMENT
 To develop the detailed hardware requirement to order the hardware to support the
system
 To plan for installing the system
 To plan for Training of staff
 To estimate the minimum time without any occasional failure or crashes
 To estimate the minimum time considering all the possible crashes and failure
 To plan for reducing the additional cost for system failure or for operational
crashes
Operational System plan for telemedicine
Cruise International Incorporated follows a mixed network procedure for their
telemedicine plan where both chain based data flow and interconnected data flow will be
utilised. Chain based data flow will be utilised for consistent telemedicine process as
described below:
Health check up: The guests will be under regular basic health checkups procedure during
the travelling time. A group of health professionals, practitioners, nurses and caregivers will
be present in the marine crew for this identification purpose. They will equipped with
primary health diagnostic instruments to conduct several accurate health checkups for
onboard passengers on regular basis.
Reporting the health issue: If any discrepancy in health condition of any guest will be
detected, the health support team will immediately report to the healthcare reporting deck for
further assistance and required procedures. The report will be documented with the
pathophysiological details of the guest along with scop of the treatment.

5PROJECT MANAGEMENT
Health analysis: The health practitioners will decide if any serious support needed for the
situation. The analyst will also decide if emergency procedure will be needed. As per the
decision, the Heath Telecom Support team will be informed to communicate with the health
partners. In case of any emergency health analyst will be the one who will decide to initiate
emergency air service procedure for the guest.
Virtual Telecom: Through virtual telecommunication system, the health professionals of
supportive partner organisation will communicate with the onboard caregivers and
professionals as well as with the guest to execute the treatment procedure. The diagnosis
report will be delivered to the head quarter through intranet. The experience healthcare
practitioner will guide the onboard healthcare team with treatment techniques and prescribed
medication for the patient.
Post treatment: After the virtual treatment, the caregivers will provide appropriate services to
the guests with prescribed medicines and healthcare equipments. The physical, mental and
emotional condition of the guests should be the top most priority. After the successful
treatment plan, the caregivers will take special care and monitoring system for the treated
guest.
Emergency: For any emergency, an air support helicopter will be mounted on the top of the
ship and will be deployed for medical support in case of urgency. The helicopter will took the
guest at nearest healthcare organisation for further procedure.
Criteria and Systems
In this section the required resource material, equipment, workforce, time and budget will be
analysed to develop a proper implementation plan of the Telemedicine System.
Stakeholder analysis

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Stakeholder
name
Involvement Impact Power Strategy to engage
Onboard
Caregivers and
nurses
Taking care of guest,
investigating health
issues, reporting
Low Medium Monitor
Onboard
Medical
Practitioner
Providing primary
treatment and
medication, analyse
health condition
Low High Keep satisfied
Telecom
Operators
Communicating with
healthcare partner
organisation,
operating
communication
equipments
Medium High Manage closely
IT support and
maintenance
Maintaining flawless
telecommunication
and networking
system, repairing and
replacement of
equipments
Low Low Monitor
Health care
support partner
Providing virtual
healthcare support
via
telecommunication
network, maintaining
effective
communication
Low High Keep satisfied
Human
Resource
Train and develop
the workforce for
healthcare support,
maintenance and
promotion
High High Manage closely
Equipment
Suppliers
Supply Telecom
equipments, and
medicine equipments
Low High Keep Informed
Sales and
Marketing
Department
Marketing and
promotion of the
telemedicine facility
High Medium Manage Closely
Logistic
Department
Transporting and
installing the inbound
Medium Medium Monitor

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equipments
Work flow dependency and estimated timeline:
Activity
Designato
r
Activity Activity Description Optimistic
Time Estimate
Pessimistic
Time Estimate
Predecesso
r
A Develop Criteria Communicating
with stakeholders
and developing the
criteria list for
resource materials,
workforce and
process
4 Days 6 Days None
B Recruit Medical
Personnel
Recruiting the
healthcare
professionals and
caregivers from
labour market
9 Days 10 Days None
C Training and
Development
Train the medical
professionals,
marketing and
operational
department for
adaptation of new
system
7 Days 8 Days A & B
D Marketing and
promotion of
service
Developing
marketing plan and
executing
promotional
activities through
various channels
8 Days 12 Days B
E Ordering Ship
Equipment
Ordering hardware
for
telecommunication
and digital
healthcare facilities,
shipping and
installation
16 Days 18 Days None
F Test new Personnel
on installed system
Testing the new
system, the
operational
4 Days 5 Days C & E

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efficiency of
existing and new
workforce and
integrity through
simulation and
scorecard

9PROJECT MANAGEMENT
Work Breakdown Structure
The following trees shows the executable activities as per their hierarchical distribution. The numerical representation at the up-left
corner represents the degree or position of the activities. The number of the days are representing the optimistic estimation. The executable
activities have not started yet; therefore, the percentage of competition is 0%. At the bottom of the each node the start and end dates of the
activity is specified.
0
Telemedicine System
1
Develop Criteria
1.1
Communication with
stakeholder
1.2
Dvelop equipment
requirement list
2
Select medical
profational
3
Trainining
4
Marketing and
promotion
5
Order and ship
equpment
5.1
negotiation and
Purchasing
5.2
Shipping
5.3
Installing
6
Testing proftionals
6.1
Running simulation
6.2
Scoreboard assessment
24d 0%
01-10-18 01-11-18
4d 0%
01-10-18 04-10-18
3d 0%
01-10-18 03-10-18
1d 0%
04-10-18 04-10-18
9d 0%
01-10-18 11-10-18
7d 0%
12-10-18 22-10-18 8d 0%
12-10-18 23-10-18
16d 0%
05-10-18 26-10-18
5d 0%
05-10-18 11-10-18
6d 0%
12-10-18 19-10-18
5d 0%
22-10-18 26-10-18
4d 0%
29-10-18 01-11-18
2d 0%
29-10-18 30-10-18
2d 0%
31-10-18 01-11-18

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Gantt chart of flawless process
Absolute shortest length:

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As per the Gantt chart time line and work breakdown structure the given Ship Board Telemedicine System Project Plan will require
shortest length of 24 days without any system failure and crash.
Gantt chart if the critical activities will crash

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As per the Gantt chart time line the given Ship Board Telemedicine System Project Plan will require shortest time length of 29 days if
any critical system failure and crash will occur.