MNG00785 Project Management: Communication, Risk, & Project Closure

This project management assignment comprehensively covers key aspects of project execution, starting with the creation of a communication plan, developing a Work Breakdown Structure (WBS), and utilizing a RACI chart to define roles and responsibilities. It includes a project selection exercise, stakeholder prioritization, and a detailed project communications matrix. The assignment further delves into project scheduling using AoN diagrams, time estimation techniques (enumeration and two-pass methods), critical path analysis, and Gantt charts. Resource loading, budget allocation, and reporting mechanisms like Earned Value Management (EVM) are also addressed. Furthermore, the project explores risk identification and management strategies, quality management tools, and change management processes. Finally, it outlines the steps for project closure, including transition plans, procurement closure, knowledge management, lessons learned documentation, and customer feedback collection. The analysis is contextualized with the example of constructing a Bendigo Bank branch in a university building.

1932 MNG00785
Project management
Weeks 4 – 10: Assessment 2
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Contents
4 Topic 4: Communication plan, WBS, and RACI...............................................................................2
4.1 Project selection exercise (pp.32-41).....................................................................................2
4.2 Stakeholder Prioritization Matrix (pp. 119-123)....................................................................3
4.3 Project Communications Matrix (pp. 126-130)......................................................................3
4.4 Work Breakdown Structure (pp. 150-159).............................................................................4
4.5 The RACI chart (pp. 216-217).................................................................................................5
5 Topic 5: Scheduling projects..........................................................................................................6
5.1 AoN (pp. 173-180).................................................................................................................6
5.2 Time estimation (pp. 181-182)...............................................................................................7
5.2.1 Time estimation – Enumeration method (p. 189)..........................................................7
5.2.2 Time estimation – Two Pass method (pp. 185-189).......................................................8
5.3 Critical path............................................................................................................................8
5.4 Gantt chart (pp. 192-199)......................................................................................................8
6 Topic 6: Resources and budgeting.................................................................................................9
6.1 Resource Loading (pp. 216-221)............................................................................................9
6.2 Budget (pp. 346-259).............................................................................................................9
6.3 Reporting...............................................................................................................................9
6.3.1 Earned Value Management (EVM).................................................................................9
6.3.2 Timeline reporting.......................................................................................................11
7 Topic 7: Risk management (pp. 270-284)....................................................................................12
7.1 Risk identification I...............................................................................................................12
8 Topic 8: Quality management & project closure.........................................................................13
8.1 Quality tools.........................................................................................................................13
8.2 Change management...........................................................................................................14
9 Project close................................................................................................................................15
9.1 Transition plan (Chapter 15)................................................................................................16
9.2 Close procurements (pp. 424-425)......................................................................................17
9.3 Knowledge management.....................................................................................................17
9.4 Lesson learned.....................................................................................................................17
9.5 Customer feedback..............................................................................................................18
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4 Topic 4: Communication plan, WBS, and RACI
4.1 Project selection exercise
Project/Selection Criteria
Banking
Services
Customer
Relation
Success
Probability
Weight: 10 8 9 Total
Project A 4 3 1
40 24 9 73
Project B 4 5 1 89
40 40 9
Project C 2 4 5
20 32 45 97
Project D 3 30 1 8 5 45 83
Project E 1 2 3
10 16 27 53
The project our group has chosen is: creating the Bendigo Bank in the University Building
The reasons for this are:
It is a construction project, that favours consumer services and thus, many aspects related to the
project management can be explained. The complexity, dependable factors, and independent
factors will be helpful in analysing deeper.
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4.2 Stakeholder Prioritization Matrix
Stakeholder:
What is the
stakeholder’s
main issue?
Power Interest Influence Impact Urgency Legitimacy Total
Priority (a
score of 1-6 =
low, 7 to 12 =
medium, 13
to 18 = high))
Project Manager
Deploy the
project in
successful
and efficient
manner
4 4 3 2 2 4 19 high
Students
Students
need to open
account using
the reference
of the
banking
2 5 4 2 3 3 19 high
University heads
Signing off
the critical
constraints of
the project
and take an
effective
5 4 3 2 2 4 20 High
Bank manager
To provide
sophisticated
banking
services
4 5 3 5 4 2 23 high
Teachers of the
University
Allowing to
access the
premises by
the bank
1 2 1 1 2 2 11 Medium
Construction
engineer
Delivery of
the proper
construction
considering
the needs
and
requirements
of the
customers
3 2 4 1 1 4 15 Medium
4.3 Project Communications Matrix (pp. 126-130)
Stakeholder Learn From
Stakeholder
Share With
Stakeholder Timing Method Owner
Project Manager
How to manage
the project
execution
Every
stakeholder Two weeks Face to face or
survey University
Students Availing the
services being
University
heads and the Three weeks Face to face University
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offered project
manager
University heads Enhancing the
decision making
Students,
project
manager and
the other
stakeholders
Two weeks Video
conferencing University
Bank manager
Ensuring that
the consumers
are getting
proper and
effective
processes
Every Two weeks survey University
Teachers of the
University
For concerning
the every
student at once
Student and the
project
manager
5 weeks Arranging
meeting University
Construction
engineer
Deliver the
project
effectively
Every
stakeholder Seven weeks
Meetings,
conference and
survey
University
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4.4 Work Breakdown Structure (pp. 150-159)
Project name: Construction of Bendigo Bank in University
WBS Task Name Duration Start Finish
1 Bendigo bank in University 995 days Mon 4/2/18 Tue 6/12/18
1.1 Project Charter 637 days Mon 4/2/18 Tue 6/12/18
1.1.1 objectives and Scope 29 days Mon 4/2/18 Thu 5/24/18
1.1.2 Time, Budget, and Risks 140 days Mon 4/2/18 Tue 4/17/18
1.1.3 Proposal development 27 days Tue 4/17/18 Thu 5/10/18
1.1.4 Charter Sign-off 30 days Wed 4/18/18 Thu 5/24/18
1.1.5 milestone completed 0 days Wed 4/18/18 Thu 4/26/18
1.2 Business Case 55 days Tue 4/17/18 Tue 4/17/18
1.2.1 Risk Register 40 days Tue 4/17/18 Tue 6/12/18
1.2.2 Executives Approval 15 days Wed 4/18/18 Tue 6/12/18
1.2.3 Milestone 1 Achieved 0 days Wed 4/18/18 Tue 5/8/18
1.3 Development Phase 207 days Tue 4/17/18 Tue 4/17/18
1.3.1 Project Execution Phase 162 days Tue 4/17/18 Tue 6/5/18
1.3.1.1 Project Planning 25 days Tue 4/17/18 Tue 6/5/18
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1.3.1.2 Design 30 days Wed 4/18/18 Tue 5/22/18
1.3.1.3 Community Engagement 27 days Wed 4/18/18 Tue 5/29/18
1.3.1.4 preliminary Design 35 days Wed 4/18/18 Thu 5/24/18
1.3.1.5 Detailed Design 35 days Wed 4/18/18 Tue 6/5/18
1.3.1.6 Contracts and Approval and 10 days Wed 4/18/18 Tue 6/5/18
1.3.1.7 Milestone 2 Achieved 0 days Wed 4/18/18 Tue 5/1/18
1.3.2 Procurement 45 days Tue 4/17/18 Tue 4/17/18
1.3.2.1 Administrator Engagement 10 days Tue 4/17/18 Tue 5/15/18
1.3.2.2 Procurement contractor 15 days Wed 4/18/18 Tue 5/1/18
1.3.2.3 Final schedule and Budget 20 days Wed 4/18/18 Tue 5/8/18
1.3.2.4 Milestone 3 Achieved 0 days Wed 4/18/18 Tue 5/15/18
1.4 Implementation Phase 995 days Tue 4/17/18 Tue 4/17/18
1.4.1 Implementation of the
Construction 67 days Tue 4/17/18 Tue 5/22/18
1.4.1.1 stakeholders role 15 days Tue 4/17/18 Tue 5/22/18
1.4.1.2 stakeholders
communication 25 days Wed 4/18/18 Tue 5/8/18
1.4.1.3 Constructions 22 days Wed 4/18/18 Tue 5/22/18
1.4.1.4 official startup 5 days Wed 4/18/18 Thu 5/17/18
1.4.1.5 Milestone 4 Achieved 0 days Wed 4/18/18 Tue 4/24/18
1.4.2 Project Finalization 995 days Tue 4/17/18 Tue 4/17/18
1.4.2.1 project handover 7 days Tue 4/17/18 Thu 5/3/18
1.4.2.2 Documentation Completed 10 days Wed 4/18/18 Thu 4/26/18
1.4.2.3 Signatures on paper 12 days Wed 4/18/18 Tue 5/1/18
1.4.2.4 Milestone 5 Achieved 0 days Wed 4/18/18 Thu 5/3/18
4.5 The RACI chart
WBS Task Name Sponsor Project
Manager
Construction
Manager
University
Head
1.1.1 objectives and Scope C, I A, R I I
1.1.2 Time, Budget, and Risks I A, R C, I C, I
1.1.3 Proposal development I A, R I C, I
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1.1.4 Charter Sign-off I, R A, R I A, C
1.2.1 Risk Register I A, R C, I I
1.2.2 Executives Approval I, A A, R C, I R, I
1.3.1.1 Project Planning I A, R I I
1.3.1.2 Design I A, R, C R, C, I I
1.3.1.3 Community Engagement I A, R C, I C, I
1.3.1.4 preliminary Design I A, R, C R, C, I I
1.3.1.5 Detailed Design I A, R, I R, C, I I
1.3.1.6 Contracts and Approval and I A, R C, I R, C, I
1.3.2.1 Administrator Engagement I, C A, R I R, I
1.3.2.2 Procurement contractor I A, R I I
1.3.2.3 Final schedule and Budget I, R, C A, R I R, I
1.4.1.1 stakeholders role I A, R I I
1.4.1.2 stakeholders communication I A, R I C, I
1.4.1.3 Constructions I A, R R, I I
1.4.1.4 official startup I A, R R, I I
1.4.2.1 project handover I A, R I C, I
1.4.2.2 Documentation Completed A. I A, R I C, R, I
1.4.2.3 Signatures on paper I A, R I, C R, C, I
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5 Topic 5: Scheduling projects
5.1 AoN (pp. 173-180)
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5.2 Time estimation (pp. 181-182)
Based on the information provided, give a best estimate of the duration of each activity. Make sure
you mention which unit you use (i.e., months weeks or days). Not each activity will have a clear
answer, so use your best educated guess. Give a short explanation to each activity why you think it
will take as long as you’ve estimated. Keep your explanation1 as short and succinct as possible.
WBS Task Name Predecesso
rs
Duratio
n
Explanation
1.1.1 objectives and Scope 28 days Since every activity will be categorized under it
and every aspect will be considered
1.1.2 Time, Budget, and
Risks 3 14 days Major constraints of the project and will be
needing much time to calculate
1.1.3 Proposal development 3 27 days Proposal will be developed that will need many
suggestions and sign offs
1.1.4 Charter Sign-off 3 12 days Every stakeholder will have to sign except the
students
1.2.1 Risk Register 7 40 days Risk identification will be done and noted down
1.2.2 Executives Approval 7 15 days All the heads will have to agree that might need
several meetings
1.3.1.
1 Project Planning 11 25 days Planning will be considered as the path for how
the activities will be going
1.3.1.
2 Design 11 60 days The design of the building will be prepared
1.3.1.
4 preliminary Design 11 35 days A sneak peak considering the whole space will be
presented
1.3.1.
5 Detailed Design 11 35 days A detailed design of the building will be presented
1.3.1.
6
Contracts and
Approval and 11 10 days Every stakeholder will be agreeing on the same
topics
1.3.2.
3
Final schedule and
Budget 20 20 days Schedule and budget will be finalized by most
heads and executives
1.4.1.
2
stakeholders
communication 25 25 days Meetings will be executed
1.4.1.
4 official startup 25 5 days Construction will be officially started
1.4.2.
1 project handover 32 7 days Project will be completed and delivered to the
university
1There is not a right or wrong answer in this section on the time you’ve estimated, it is designed to stimulate
your estimation skills
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5.2.1 Time estimation – Enumeration method
There are many possibilities considerable ones are
ABDGJMPQ = 74 DAYS
BDFGIJLMOPQ = 86 DAYS
ABCDFGHJKMNPQ = 94 DAYS
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5.2.2 Time estimation – Two Pass method
5.3 Critical path
Identify the critical path in your project:
The critical path in my project is ABDGJMPQ and takes 74 days
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