This project management assignment presents a comprehensive plan for developing a Customer Relationship Management (CRM) system tailored for Talent Plus, an HR consulting firm. The project encompasses defining project objectives, gathering functional, business, security, and non-functional requirements, and assembling a project team with defined roles. The assignment outlines the project scope, including the development of the CRM system, database design, customer support features, and system testing. A detailed work breakdown structure, time estimation (61 days), and resource allocation are provided. The project plan further includes a Gantt chart, cost estimation, quality plan, stakeholder analysis, communication plan, and risk management strategy. The project concludes with deployment, project sign-off, and post-project review, offering recommendations for successful CRM system implementation and adherence to project management best practices. The project's aim is to improve efficiency in serving customers and to develop proper relationships with the various customers associated with the organization who generally want classes in Talent plus for mentoring programs.
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