EVRE Module: Project Management Evaluation, Reflection & Career Plan

This report presents an evaluation and reflection on project management experiences, focusing on the application of reflective models like Gibb's and Kolb's, within the context of a Project Design and Implementation (PPDI) module. The document includes a reflection on a Cesim project experience, conflict handling strategies using the Dutch test, and a personal analysis using the SOAR model to develop SMART goals for career and personal development. The reflection emphasizes learning from both positive and negative experiences, improving communication and negotiation skills, and understanding the importance of different perspectives in team environments. The report also discusses the Johari Window model and its potential impact on reflection, concluding with a comprehensive career and personal development plan aimed at enhancing professional skills and achieving future objectives. Desklib is a valuable resource for students seeking similar documents and study tools.

Running Head: EVALUATION AND REFLECTION 0
Evaluation and Reflection
Project Management
(student name)
8-10-2018

EVALUATION AND REFLECTION 1
Contents
Task 1a.............................................................................................................................................3
Introduction..................................................................................................................................3
Learning through reflection.....................................................................................................3
Reflective models/ techniques we will use in the incident..........................................................3
Graham Gibbs reflective cycle model (1988)..........................................................................3
Application of Gibb’s Reflective Cycle in event/incident...........................................................4
Event/incident we are reflecting in our report.........................................................................5
Change in reflections if ‘johari window’ reflective model is used..............................................7
Johari Window.........................................................................................................................7
Change in action or attitude after effective learning through reflection......................................7
Conclusion of Task 1a.................................................................................................................8
Task 1b.............................................................................................................................................9
Introduction..................................................................................................................................9
Why learning through reflection is important?........................................................................9
Project design and implementation model (PPDI model)...........................................................9
Project Management................................................................................................................9
David Kolb Reflective model....................................................................................................10
Application of Kolb’s reflective cycle to our 10weeks experiences.........................................10
That event differs from my previous knowledge of areas.....................................................12
Reasons for gained value in the knowledge when applying Kolb’s reflective cycle............13
Change in practice due to that new knowledge;....................................................................13
Conclusion.................................................................................................................................13
Task 2: Career and personal development plan.............................................................................14
Introduction................................................................................................................................14

EVALUATION AND REFLECTION 2
Personal Analysis.......................................................................................................................14
SOAR model:.........................................................................................................................14
Setting smart goals:....................................................................................................................15
Personal objectives....................................................................................................................16
Conclusion.................................................................................................................................17
References......................................................................................................................................18
Appendix A (A weekly reflection log)..........................................................................................20

EVALUATION AND REFLECTION 3
Task 1a
Introduction
The report will be completed in Evaluation and reflection module (EVRE). The experience,
reflection, and learning of project design and implementation model (PPDI model). A portfolio,
which consists of three tasks and a weekly reflective log, will be assessed for this module.
Reflective models will be explained and use for this module.
The portfolio consists of two task. That task will consist of reflection on our third-week
experience, group practice Cesim project in that week. Conflict handling using Dutch test was
conducted in that week, which will further be discussed in that task.
Learning through reflection
In order to learn from an experience, a reflection of your experience will be presented in a
structured way. A person experience was assessed or judgment was made which is a process of
Evaluation.
Reflection can be done when the action is taking place or once the action had been done. Many
reflective models can be used in our reflection module and learning experience (Johns, 1995).

EVALUATION AND REFLECTION 4
Reflective models/ techniques we will use in the incident
Graham Gibbs reflective cycle model (1988)
This reflective cycle by Gibbs consists of six stages of reflection as follows:
 Description: what happens? This stage covers the description of the situation.
It considers answering questions like, what, when, and where that happens?;
who was involved; what did you do?; what others did?; Result of the action?.
 Feelings: what were person emotional responses? Thoughts and feelings
during the experience are express at that stage of reflection. It consists of
questions, feelings before the situation took place; feeling at the time of
experience; other’s feelings; feelings after the situation?
 Evaluation: subjective judgments are made. What was good and bad? At this
stage, we take a look at the situation objectively, which approaches worked
better and which did not work for the situation. This stage includes answers
to- positive and negative aspects of that situation. What went well, and what
did not? What you and other members contribute to that positive or negative
situation?
 Analysis: what you can interpret of the situation? Giving direction or meaning
to the situation experienced and evaluated.
Gibbs
Reflective
Cycle
Description
Feelings
Evaluation
Analysis
Conclusion
Action Plan

EVALUATION AND REFLECTION 5
 Conclusion: what else could be done? At this stage, we can conclude through
our evaluation and analysis to our team members. That involves how that
experience could be more positive for everyone in-group? , what will be the
reaction if that situation occurs again in the future? , the skills needed to
handle such situation better.
 Action: If a situation occurs again, what would you do? The last stage of this
reflective cycle, a new plan is to make and changes need to be inserted in
order to make the negative situation to positive next time (University, 2018) .
Application of Gibb’s Reflective Cycle in event/incident
Stage 1: Description: Practice Cesim project
Cesim project is the completion of projects and sub-projects in a team. They experienced team-
based activities and learnings and their goal was to complete a particular project within the
estimate budget and schedules. They learned cooperation among team members and an efficient
way of doing a project. It includes learning different styles, methods, and models in order to
complete the project. They learned to overcome the problem of different people with different
perspective working together for the same objective of project accomplishment (Cesim, 2018).
Event/incident we are reflecting in our report
The lecturer took conflict handling within the group in that week. Conflict management is
dealing with the situations of conflicts in an organization or a group with an effective way
without harming to the efficiency of the group and taking the right decisions in order to maintain
harmony in the working environment. It was important to resolve the conflicts and reach to a
situation considerable by all the members of the group. For efficient conflict handling, one must
learn negotiating skills, communication skills (businessdictionary, 2018).
For conflict handling, a Dutch test (design for self-assessment to decide conflict management
style) was conducted in the class. We ended up choosing a preferred conflict handling style.
Thomas, K.W., and R.H. Kilmann gave five conflict-handling styles, Accommodating,
Avoiding, Collaborating, Competing, and Compromising. Among these, we decide to go for
‘collaborating’ style (Business Objectives: Organizational, 1983).
Stage 2: Feelings: Initial reaction to the event/incident and significance of that event

EVALUATION AND REFLECTION 6
Before that situation took place, the only thing going in my mind was, will that class really worth
giving time, since conflicts are something really common and how can handling uncertain
situations can be learned or handle in some particular styles. I was not sure how it would be
conduct and practice.
At the time of experience, I understood the need for conflict management, and start believing the
importance of that class. As a Dutch test for self-assessment conduct, we were able to choose
‘collaborating’ as our conflict management style. Collaborating is a win-win situation; that is
effective when novel solutions are required (sourceofinsights, 2018). As the group members
started sharing their experiences about their past conflict handling ways and situation, I was
listening to others past experiences in conflict handling carefully.
I learned a lot from that experience, It is not always necessary to learn from your own
experiences, sometimes learning from other’s mistakes and a positive attitude can help us in
avoiding those mistakes in future in case of a similar situation. We learn various ways to resolve
conflict, in order to resolve the conflicts it is essential to understand the cause and effect of
conflicts and after understanding everyone’s point of view and aspect we must reach to a
solution.
Stage3: Evaluation
The positive aspect of the incident
That experience leads to many positive aspects, gaining knowledge from other experiences,
increase in communication among the group, understanding other’s and their perspective, learn
how to handle different conflicts. I expressed my experiences, about conflicts that occur in
previous projects, and what I learn from that.
The negative aspect of the event
Time-consuming as everyone took time in telling their experiences, people who were unable to
communicate their point well were left untouched to understand.
Stage 4: Analysis

EVALUATION AND REFLECTION 7
After evaluating the situation, we analyze, group members need to be good at expressing their
feelings in words that are improving in communication skills, and listening skills must be
improved. The conflicting management style worked for that event well.
Stage5: Conclusion
To conclude the experience of that event, team members can work on their way of putting their
words to give them a useful meaning. There must be two-way communication in class, every
member must participate in the module equally. Time management is an important aspect in
telling your experiences. Team members must improve their learning capacity so they can grab
more knowledge from experienced people in their group.
Stage 6: Action
If that kind of event occurs again, I would plan that event in a way where their experiences of
people can give learning that was more relevant to other members of the group. The
communication of a person must be in a structured and a formal way so time will not be wasted
in interpreting that raw information into meaningful information.
Change in reflections if ‘Johari window’ reflective model is used
Johari Window
Known to self Unknown to self
Known to others Open
(Top left room of the chart that
represents traits of events and
which the group members are
completely aware )
Blind
(Feedback,
The person is not aware but
others do, and they decide how
to inform about it to the person
or not)
Unknown to others Hidden
(Share if I trust you.
Information about which other
members are not aware )
Unconscious
(People are unaware of motives
or were not recognize by a team
participating, might be because
of collective ignorance of traits
existing.

EVALUATION AND REFLECTION 8
Joe Luft and Harry Ingram gave the “Johari window” in the 1950’s. (Warner, 2015).
If this model is used, the reflection and way of presentation would have changed, in Gibb’s
model, we had not discussed the hidden room of any person but will be discussed in Johari
model of reflection.
In addition, unconscious rooms will also a change from Gibb’s to Johari model (Luft & Ingham,
1961).
Change in action or attitude after effective learning through reflection
The attitude of team members was quite different before that event. After learning through
reflection they get to know where they lack, how they can improve themselves, they learn
collaboration conflict handling style and its effective application.
They were able to communicate well next time as they learn from their mistakes and they now
understand cesim project well as they practice (Tillema, 2000).
The conclusion of Task 1a
To conclude that task, we practice cesim project that week. We decided one conflict handling
technique through Dutch test for our group. All the members of the team share their experiences
regarding conflicts and how they handle those conflicts, what mistakes they made, and how you
can avoid those mistakes in the future.
For effective reflection, we use Gibb’s model in our module and six stages of the module were
express. Group members were able to learn many things from the event, able to improve
communication, learning and negotiating skills after reflection. They gain knowledge from
others too and will avoid mistakes what others did in past.
In addition, we understand the Johari Window model and changes in reflection if we use that
model. These two models presented reflection in different ways. We saw a change in people’s
action and attitude after the effective use of reflection.

EVALUATION AND REFLECTION 9
Task 1b
Introduction
That task will discuss the summative report for 10 weeks. Experience and knowledge gain in
PPDI module will be reflected here in professional context. Here, we will discuss a brief of PPDI
module, reasons, why is learning from reflection, is important. The relevant reflective model will
be discussed further and its application in EVRE model. Learning from that module, and
difference from previous knowledge will be also mentioned. Moreover, updated knowledge after
applying a particular reflective model and the reason for that value-added knowledge will be
express in that reflection.
Why learning through reflection is important?
Experience, reflection, and learning through that experience will be present in a structured
manner. The primary objective of reflection is to express the experience in detail, reflect on
negative and positive aspects from that experience and finding ways to improve results of such
experience if occur again in future. That will help you learn from practical experiences and bring
professional development.
Project design and implementation model (PPDI model)
Project Management
A project is designed to produce a product, achieving planned goals and objectives. It is done to
give specific attention to a particular task. Project management is a five-step process where a
project is to initiate, plan, execute, control, and wind up in an effective and efficient manner
within specific budgets (Kerzner, 2017).
Project design is an initial stage of project management. Designing a project refers to the
structuring of a project in order to achieve the project’s goal and objectives. Key features,
structure, and success criteria are part of project design. Before starting a project, a blueprint of
how to work on that project had framed. For a more managed and successful project, it is
essential to have a good project design. If your project design is not up to the mark you further
project will not suffice the goal of your project. Project design is a basis for further project work
(Chaput, 2011).

EVALUATION AND REFLECTION 10
Project implementation, Implementation in general, is putting a plan into action. Project
implementation is the execution of a project as per project planned and design in early phases of
project management. It is the practical phase of a project where operations are actually been
done. In that stage, the plan is given a real and physical form. For successful implementation of
the project, there must be a good and skilled operational staff. Implementation of a project is a
critical step as the execution of tasks must be as planned by the top management. Middle-level
managers in an organization generally control that stage (Pinto & slevin, 1987).
David Kolb Reflective model
Figure 1(Source: Mobbs, 2018)
David A Kolb gives that experimental learning theory in 1984. There were four stages in this
theory, explained below:
Stage Action
Concrete Experience Having an experience
Reflective Observation Reflecting on the experience
Abstract Conceptualization Learning from the experience
Active Experimentation Trying out what you have learned
(leicester, 2018)
We choose Kolb’s reflective cycle model for reflection in this task. This model will help
summative reflection of 10 weeks present in an effective manner and in more structured form.

EVALUATION AND REFLECTION 11
Application of Kolb’s reflective cycle to our 10weeks experiences
Stage1: Concrete experience
Starting with experience of the first week, we in a team experienced reflective practice self-
assessment; the activities we conducted were “skills grid time management practice and
reflection.”
In time management, we study how we can manage our time according to the priority of work to
be done; we practice that time managing skills in our reflection practice (Skillsyouneed, 2018).
Priority matrix
High urgency Low urgency
High importance Action: Do first Action: Do next
Low importance Action: Do later Action: Don’t do
Most important and most urgent task is to be done first, most important and not urgent task is to
be taken next, less important but urgent work is to be considered later and do not do that task
which is neither important nor urgent.
In the second week, we experienced ‘The Boud’s Reflection Module’, which make us learn how
to apply theory to practice. It is a triangular cycle presentation with the structure of Experience,
Reflection, and Learning. According to that theory, we presented our reflection in a structure
where we share our experiences and reflect our feelings, what we feel before, at and after the
experience and then mention our learnings from the situation. We also applied Kolb and Johari's
reflective models in our reflection and learned creation of Gantt charts.
Karol Adamiecki, a Polish engineer, devises the first Gantt chart in the 1890’s. Gantt charts are
tools used in project management for presenting tasks or events in relation with time. Start date,
duration and end date of events were presented in bar charts, where left side present events and
time is represented horizontally (Gantt, 2018).
In week three, we experienced communication skills, reasoning, socialize, visualize, and think.
Activist conducted were learning contracts, phases of the project. We also did a learning journal,
which is a collection of observations, notes, and thoughts as a result of the learning experience.
A learning journal reflects your experiences and personality. Moreover, we learn complying
GSM code of conduct when filling out the ethics review.

EVALUATION AND REFLECTION 12
In week four, an incident happened, a group member took all group work at home, and since that
day, he left early, the group left vulnerable because of that incident. Lately, we experienced
conflict handling which we have discussed in ‘task1a’ in detail. In the sixth week, there was no
activity held due to a member took paternity leave.
In further weeks, we experienced deeper learning as we experience more and more. Experiences
were based on critical learning thereafter.
Stage2: Reflective observation
Before the lecture, I was a bit conscious, how the module will work, will it really enhance my
knowledge and learning, and will it be worth giving time and hard work.
As and when the event starts, our roles, and responsibilities were specified. I liked to socialize
with people, interact with new people, sharing thoughts and experiences in-group, when a person
took group work at home it felt frustrating, as we were unable to progress with our work.
After that event was over, I realize that it was a very critical learning event and enhance my
knowledge to another level. I was able to communicate better to people now. I can share my
feelings with others in the more effective way.
Stage3: Abstract observation: Aspects we learn from PPDI
Learnings from this module are Project management knowledge. How to apply Boud’s reflective
triangle to reflect on things.; Communication skills, how to socialize, awareness of how we
reason, how to work on team-based projects.; Self-assessment, Knowledge of learning styles;
Reflective models and their application; Cesim project learning and practical aspect; Importance
of collaboration, conflict handling, leadership. Making plans regarding meetings, concern time as
an important element.
Stage4: Active experimentation
I apply reflective models learned in my reflections, conflict-handling styles to my further
conflicting situation, which I learned from that module, I use learned listening, expressing, and
communication skills in other projects as well. In choosing our team leader, leadership qualities
experimented in that incident. Teamwork is a critical task, one needs to listen to others and take

EVALUATION AND REFLECTION 13
decision accordingly that was experimented with in that module. Experiment Dutch test to
choose a conflict-handling style.
That event differs from my previous knowledge of areas; I learned new information and skills
from that module and successfully applied to my tasks. Reflective models and their applications
were important knowledge, which is enhanced with that module.
Reasons for gained value in the knowledge when applying Kolb’s reflective cycle: a more
structured form of reflection, learn an effective way of expressing your experiences with others.
Provide meaningful information with a particular cycle of reflection.
Change in practice due to that new knowledge; reflection was now in a proper format. I was able
to enhance my project management skills and will be able to do time management in other tasks.
Lately, I can apply reflective models in my reflection.
Conclusion
For task 1b of the portfolio, we would like to conclude, in the task we used David Kolb’s
experimental reflective cycle. We applied that model for our PPDI module reflection in more
precise and effective way. We were able to enhance our knowledge regarding PPDI module;
project design and implementation phase of project management; learning styles; conflict
handling styles; cesim project.
Learning from that module had enhanced my previous knowledge a lot. Application of Kolb’s
model had made reflection and evaluation easy and precise. Communication skills improved and
now I know where I lacked the most, all positive and negative aspects were clarified with that
experience. I can work on my lacking skills and improve myself for the best.
Lastly, I would conclude that there were many learnings from that module, which had not only
useful during the experience but will also be useful for future tasks. I felt very positive after
completing that module.

EVALUATION AND REFLECTION 14
Task 2: Career and personal development plan
Introduction
SOAR model (strengths, objectives, aspirations, results). It is a structured way to analyze
yourself on your current strengths, future opportunities that you can take advantage by using
your strengths, aspirations that are your preferred future. , and result i.e. what you have achieved
(Vergas, 2017)
That second task consists of personal development and planning. It will be divided into three
parts as reference to the module. It will include
1) Personal analysis- applying SOAR to my career and personal development plan.
2) Setting SMART Goals for my future
3) Personal Objectives- consist of my personal short term, medium term, and long-term goals.
Personal Analysis
SOAR model:
Strengths Opportunities
 Leadership qualities
 Decision-making power
 Team management
 Time management skills
 Communication skills
 Quick Learning capacity
 Project manager
 Conflict handling
 Team manager
 Structured reflection
Aspirations Results
 Leader
 Maintain harmony
 Healthy work environment
 Project completion
 Effective communication
 Ethics review
 Different learning styles application
 Socialize
 Team leader
 Project goals were achieved
 Effective application of reflective
models
 Conflicts were handled with ease
 Cesim project practice

EVALUATION AND REFLECTION 15
Strengths:
 Leadership qualities are qualities or traits, which leads you to a successful leader. Ability
to guide your team or organization towards the achievement of set objectives (Nahavandi,
2006).
 Decision-making power is the ability to take the most appropriate decision in any
situation for your team considering your team abilities (Janis & Mann, 1977).
 Team management is managing your team well, getting things done from others in the
most effective and efficient way (Carnall, 2018).
 Time management skills are the ability to work within the deadline and in the most
manageable sequence of tasks (Tran, 2017).
 Communication skills are how you give words to your feelings in a most attractive way
so that others understand your point too (Maguire & Pitceathly, 2002).
 Quick learning capacity is how you gasp new knowledge. I am always open to learning
new things.
Aspirations:
In future, I see myself to be a great leader; I would like to maintain harmony and peace in my
team; I want to maintain a healthy work environment that is clean and manageable; I wish to
complete high impact projects in near future; apply different learning styles in managing
projects
Opportunities:
Using my current opportunity, I can be a project manager; can apply conflict-handling styles
effectively; be a good team manager; and due to good communication skills, the reflection
would be more structured and clearly expressed.
Results:
Results for that module, which we can measure, are more often interact with people that is
socialized; became team leader; goals for that module were achieved; effective reflection
module; application of conflict handling style; practice and complete design project.

EVALUATION AND REFLECTION 16
Setting smart goals:
In project management, SMART stands for
S- Specific, goals to be set must be clear and precise. Goals that are defined clearly.
M- Measurable, goals that can be measured in numerical values.
A- Achievable, there must be the possibility of achieving those goals.
R- Realistic, your goals must have a practical aspect.
T- Time-bound, deadline for your goals must be defined (O'Neill, 2000).
What do I want
to learn?
What do I have
to do?
What support
and resources
will I need?
How will I
measure my
success?
The target date
for review of
results.
Socialize with
groups
Interact with
more and more
people
Friendly
environment
Increase in
number of
people Interact
1 week
Learning styles Enhance
knowledge
Teaching-
learning styles
Application of
learning styles
1.5 months
Timely
completion of
the task
Better time
management
Priority grid
matrix study
Application of
priority matrix
tasks
3 months
Managing team Taking
initiatives;
understanding
people
Team
collaboration
Completion of
group task
12 months
Conflict
handling
Learn conflict
handling style
Team members
sharing their
experiences of
conflict handling
Application of
learning styles in
a conflicting
situation.
6 months
Project
management
Learn stages of
effective project
Project goals,
which can be,
Effective and
efficient project
1.2 years

EVALUATION AND REFLECTION 17
management achieve; budgets
forecasting.
completion
Effective
reflection
Learn reflection
models
Experiences
with team
Application of
reflection
models next time
more effectively.
5 months
Ethics review Follow guideline
of ethics review
Guide by GSM Completion of
ethics review
forms
2 months
Personal objectives
Short-term goals (next four months)
 Socialize more often – interact with a maximum number of people.
 Reports efficiency – learn to make reports more effectively as all projects and tasks
need to be reported after all.
 Support and manage change – do not resist change, change occurs to improve
something, so support change with management.
Medium Term Goals (next 2 – 3 years)
 Enhance communication: effective communication is key to effective reflection,
enhance that skill with experience, experiment, and practice.
 Coaching skills: For effective team management, it is important to train your team
members. To teach others something, it is important to enhance your coaching skills.
 Become a better motivator: one of the traits needed to make others work is motivation.
I need to be a motivator in order to get things done through others.
 Increase productivity: With practice, I need to increase the productivity of my tasks. if
productivity will increase, profit and your success level will increase
 Decrease turnover rates: learn to retain team members or employees. To manage
human resource effectively, it is important to understand them, so they do not switch
teams too quick.
Long Term Goals (following 3 to 5 years)

EVALUATION AND REFLECTION 18
 Enhance leadership skills – some people have these skills by birth. However, modern
theory believes that leadership skills can be developed with practice.
 High visibility projects – projects with high value-added must be accomplished.
 High impact initiatives – the number of initiatives or projects with high impact are to
be completed.
(kalpana, 2018)
Conclusion
From this task, we can conclude that personal development and planning were expressed in three
ways. First was SOAR analysis, there I describe my strengths that were managing skills, learning
abilities, and how to use those to gain opportunities in the future, become a manager. Secondly, I
set my SMART Goals that what I have to learn? For that, what I should learn, and what
resources I need to achieve set results. Thirdly, I describe my personal objectives where I need to
enhance my communication, leadership skills in next 2-3 years, and need to complete more high
impact and visibility projects in long run.

EVALUATION AND REFLECTION 19
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Available at: http://blog.readytomanage.com/the-power-of-the-joharis-window-model/

EVALUATION AND REFLECTION 21

EVALUATION AND REFLECTION 22
Appendix A (A weekly reflection log)
Week 1
Date:
Experience
Reflective Practice Self-Assessment
Reflection
Learning
Use the following questions to help: What have you learnt from the
experience? What sense can you make of the situation? What could you have
done differently? Do you need to change in your behaviour? If it arose again
what would you do? How do you plan to change your behaviour?
Week 2
Experience
The Boud’s Reflection Module experience helped in understanding how I apply
that theory to practice.
Boud’s Triangular Representation

EVALUATION AND REFLECTION 23
Reflection
Looking back, I initially found it difficult, but one I started to follow the 3 steps
of experience, reflect and learning to reflect on the incident, I found it a very
useful process to use to critically reflect on incidents
Learning
I learnt how to use Boud’s reflective triangle to reflect on things
Week 3
29/06/18
Experience
Awareness of how we reason, think, socialise, visualise, physically get
involved in issues and interact with people
Reflection
The group was able to use these activities to reflect on how we can interact and
socialise with people. That activity developed awareness on the way different
people think and see things which is very important to understand to determine
their view and perspective
Learning
We were able to learn about learning styles and completed a survey/test online

EVALUATION AND REFLECTION 24
about our learning styles
Week 4
05/07/18
Experience
A member of the group had to go home early to pick their children up from
school and in the process, he took all the group work home leaving the group
vulnerable
Reflection
I remember feeling very frustrated as we could not progress with the work and I
had taken time off work to make sure I was present in the meeting. I remember
thinking it was a waste of the group time as nothing was done on that day
because of the incident.
Learning
In future, the group learned from that experience and decided that at the end of
each meeting copies would be made, printed and saved on everyone’s laptop,
rather than relying on one
Week 5
11/7/18
Experience
The experience was based on Dutch Test for conflict handling which the group
took in class with the lecturer. The group ended up choosing a preferred
conflict handling style. The experience was based on how individuals have
handled conflicts in the past.

EVALUATION AND REFLECTION 25
Reflection
I remember the group sharing their experiences on how they handled different
experiences and we learnt from each other based on the scenario given on the
various ways to resolve conflict such as listening to both sides before looking
for ways to resolve the conflict as its important to first identify the cause of
conflict to adequately resolve it fairly.
Learning
The learning outcomes were agreed between members based on the experience
and reflection of how to handle different conflicts.
Week 6
17/07/18
Experience
There was no activity that week due to a member off on paternity leave
Reflection
I remember thinking why the meeting was cancelled when we could have
proceeded with the weekly activities planned and then forward the group
member a summary of what was covered.
Learning
I have learned from the setback that caused that in future it will be discussed
with the tutor for alternative method of progression without the absent group
member and summary will be sent by e-mail on what is covered.
Week 7
24/7/18
Experience
That experience is based on deeper and critical learning. The experience made
me aware of the move from surface learning leads to deeper learning

EVALUATION AND REFLECTION 26
Reflection
Through critical reflection on the learning, the way I think and manner I deal
and react to incidents has changed over the years
Learning
Due to the deeper learning, I have learned to change the way I think and
behaviour to adapt to situations for better value of outcomes
Week 8
Week 9
Week 10