Report on the Project Management of Kingswinford Auto Centre Website

This report provides a detailed overview of the project management plan for the Kingswinford Auto Centre website development. It begins with an introduction to the project, outlining the goal of enhancing user experience through a new website featuring live video updates on vehicle repair progress. The report then defines project management concepts, including stakeholders and organizational structures, and their influence on project execution. It explores the role of the project manager, emphasizing planning, coordination, and stakeholder communication. The project lifecycle, including initiation, planning, execution, monitoring, and closure, is discussed. The report also covers project management methodologies such as PRINCE2, Agile, Critical Path Method (CPM), Lean PM, and Critical Chain Project Management (CCPM), detailing their application to the Kingswinford Auto Centre project. It highlights the skills and qualities of an effective project manager, emphasizing time management, problem-solving, and flexibility. The CPM is used to determine the critical path for website development, and the Lean PM and CCPM methodologies are applied for efficient project execution and quality control. The report concludes by summarizing the project's key aspects, methodologies, and the importance of effective project management in achieving the project's objectives.

Project Management
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INTRODUCTION
This aim of whole presentation is to manage the suitable requirements of customer by
creating new website of Kingswinford Auto Centre company. It is primary based to enhance
user experience by offering live videos to the audience by which they can track the repair
progress in their vehicle.
What is a Project
Project refers to the task that need to be performed by the group within the motive to
achieve the shared objective or desirable result. It is basically the summation of routine
operations that is carried out to plan the whole planning as well as implementation process to
attain the organisational objective. Herein, the project of Kingswinford Auto Centre is to
develop the new website with innovative features that can assist the customer to overview and
track the repairing. This is absolutely beneficial process as it diminishes the waiting time of
customer as the website can constantly notify the customer so that they can accordingly schedule
their time. Additional, the project manager are responsible to demonstrate the strategy and
execute the whole plan effectively.
Project Stakeholders
Stakeholders include the customer, employee, government and investor that play
significant role in order to maintain the position of company. So the role of project manager is to
understand the need of these stakeholders and communication the innovation of company
accordingly. Herein, Kingswinford Auto Centre the main stakeholders of company are team
member, sponsors, web designer, customer and so on. So while planning and execution the plan
there need to be adequate interpersonal communication that help to achieve the objective of
company in desirable manner. Further, there need to be coordination among the different
department that work together to achieve the particular objective. Like, the IT teams need to
cooperate with financial or marketing agencies in order to collectively converse the information
and enhance the user experience.
Organisational Structure Influence on Projects
The organisation structure are developed in such a manner it include different department
that are liable to perform different tasks of an organisation. While accomplishing the objective of
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project different functional area interrelated with one other in order to accomplish the objective
of an organisation. The resources, technology, organisational structure function together in order
to attain desirable outcome.
Functional Structure: Within this structure the different activities of project are
classified under different heads with the objective to conduct activities in a sequential manner.
Project Structure: It comprises of different team member that have expertise knowledge
over their subject due to which they are liable to manage the whole team effectively.
Matrix Structure: This structure is used to integrate and coordinate the activities of
project as well as functional structure.
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The present mechanism of the Kingswinford Auto Centre company basically influences
the project manager to make the effective decision that is described below -
Influence of different type of organisational structures
Particular
Functional
based
Structure
Matrix based Structure Project based
structure
Weak Matrix Balanced Matrix Strong
Matrix
Decision
making
power of
project
manager
Not
specifically
Limited Less High High
Role of
project
manager
Part-time Part-time Full-time Full-time Full-time
Project-
management
team-
members'
Part-time Part-time Part-time Full-time Full-time
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role
Role of a project manager
Project-manager carry out the different activities of project such as planning,
coordinating, scheduling, monitoring as well as controlling the entire activities effectively. The
role of the manager is to understand the significance of changes and importance to design the
website of company. So after referring all these essential elements the manager create the
website in order to meet the objective of Kingswinford Auto Centre. The main responsibility of
the manager is to coordinate with internal and external stakeholders and fulfil their expectation
suitably. While working on the current project the project manager concentrate on different arena
like human resource, communication, risk taking ability as well as procurement management.
Within this process the manager will communicate the plan to the different stakeholders so that
they can participate to sustain the objective of project. Along with that regular enhancement of
human resource skill can lead to better cooperation to carry out the purpose of creation of
website. Therefore, standalone system can help the company to plan out different organisation
activities and launch the website effectively.
Project Life cycle
 Project Initiation: Within this stage the team member generate all the essential
information required to complete the task. As the purpose of project is to resolve the
queries of customer and provide them the medium by which customer can itself remain
update regarding regarding process of car. So such plan can help the company to Tatiana
the customer satisfaction.
 Project Planning & Evaluation: After initiation comes planning within which the
project manager deeply analyse the purpose of problem and make the plan accordingly.
Like, if the purpose is to prepared the website then the manager also focuses on the
different resources such as content management system. Along with this roles and
responsibility are properly allocate within this stage.
 Project execution: This is the implementation stage within which the project manger
develop the website of company that carries suitable logo, prototype design, background
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colour and so on. It also include the time period with which all the activities are
performed by business.
 Project Monitoring & Control: Here the manager oversee or monitor the activity of
different team member in order to make sure that the task is carried out effectively. This
also help the Kingswinford Auto Centre to maintain the quality assurance for the
functioning of business.
 Project Closure: This is the final stage under which the objective of project is met. This
help the firm to identify the success behind project by satisfying the customer to best
possible level.
Project in Controlled Environment 2 (Prince 2)
PRINCE2 methodology is used for the management as well as control of high level
project. This framework consist of procedures that is used by project manager of Kingswinford
Auto Centre during uncertainty.
Project initiation: It include planning part of the project that offer the solution to
company by allocating different resources effectively.
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Direction of Project: This comprises of monitoring as well as control process that direct
the performance of team member to achieve objective.
Project Implementation: This is referred as execution stage under which the manger
implement the pre decided plan.
Project control: This stage involve the corrective measures that are taken by business to
take the corrective actions in case of variance and reduce the gap.
Management of Product delivery: With the help of planning procedure suitable
improvement actions are scheduled for the functioning of business.
Project closet: This final stage demonstrate the performance of company by comparing
actual position with the desirable ones.
Effective Project Manager
The respective project is related with developing of online site for Kingswinford Auto
Centre so that customer gets the most beneficial services. Thus it is very important for manager
to be effective and have subsequent skills and qualities which help to maintain proper working
environment and formulation of plans.
Skills of project manager
 Systems thinking: Project managers should be interested in adopting a practical
approach to projects instead of a materialist one. But instead of splitting a programme
into different pieces, it relies on understanding how appropriate operation factors
communicate jointly to generate project results.
 Effective time management: Time is the highest valued asset for a project manager
developing website and it is important to budget time in wisely and efficiently manner
that facilitates in attaining of goals. Manager makes effective communications structured
so no one is overlooked and important message is delivered to each team member
regarding completing of work.
Qualities of Project manager
 Flexible but firm: Project leaders must be flexible and reactive to program activities and
performance. At the very same moment, if everyone else denies to do work manager of
respective centre have to continue the process by developing alternative ways to increase
productivity.
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 Problem solving: Project managers must interfere, overcome stalemates, overcome
technical difficulties and focus on various approaches. At the same time, they are also
responsible to resolve the issue of team-members by providing the equal opportunities.
Agile Methodology
AGILE approach is a technique that encourages ongoing design replication and
evaluation across the project's life cycle of software engineering. The emphasis with such a
approach is on team building, progress management and shift in response, with continuous
interaction becoming an essential aspect across the project's life. Agile project management
emphasizes on achieving highest value in the budget and time available toward company goals,
particularly once the development of website is push that support to attract the more and more
customer to avail the offered services.
Critical Path Method (CPM)
The Critical Path Process (CPM) is a stage-by-step process scheduling project
management methodology that identifies primary and non-primary activities to eliminate time-
frame issues and system gaps with project. In order to create web site for Kingswinford Auto
Centre manager apply the CPM model which include number of steps which are discussed
underneath:
 Required Activities are arranged in a list.
 Flow chart is prepared that display every task
 Manager use to determine the critical and non critical path and exact duration of time for
every task
 Then most critical path are located with productive alternative.
The list of activities that are required to build web site of kingswinford Auto centre are listed
below and all possible critical path are demonstrated. The critical path is the longest-lasting
activity sequence. A failure in either of these operations could lead to the entire project being
postponed.
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Activity name Start date End date Duration Predecessor
Domain Name 10/11/19 11/11/19 1 0
Business Email Address 11/11/19 12/11/19 1 2
Website Building Software 13/11/19 15/11/19 2 3
Website Hosting 15/11/19 17/11/19 2 4
Website Template Design 17/11/19 18/11/19 1 5
Logo Design 18/11/19 20/11/19 2 6
High-Quality Images for Website 20/11/19 21/11/19 1 7
Image Editors 21/11/19 23/11/19 2 8
Google Analytics 23/11/19 26/11/19 3 9
Lean PM Method
In order to develop suitable and appropriate website for large number of customer so that
they can see each and every detail information about their cars the manager of Kingswinford
Auto Centre uses the process of Lean project management. Lean PM uses information-driven
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approaches for project planning by emphasizing on constant enhancement process and mainly
give importance on the following stems such as:
 Quality
 data analysis
 increase customer value
Thus, project manager use to check the actual quality of website by checking that it
display the entire information which makes customer demand and requirement fulfil. Th collect
the data by using lean method related to number of customer appearing within a week for making
their cars and other heavy vehicles gets serviced. The main advantage of Lean PM is that it
support in determining the increasing customer value which add worth to company business
resulting in accomplishment of goals.
Critical Chain Project Management (CCPM)
CCPM is a means of organizing, executing and evaluating different types of activities in
medium and high-project environments. It addresses problems relating to timing of programs,
higher costs, efficiency and under-performance, as opposed to traditional approaches, such as
essential routes, relying on strict planning and orderly tasks. In order to develop the best suitable
website for Kingswinford Auto Centre manager applies the approaches of CCPM that includes
following steps.
 Planning: In this stage project manager define the critical chain that includes the most
critical activity focusing to reduce the time taken by each activity.
 Execution: All the resources that are needed in develop website such as, engineer,
network, etc. are prioritized depending on the factors which were displayed in planning
stage.
 Review: In the last PM review the execution of plans by applying buffer management so
that actual status for every activity can be assessed and better plans are made to attain the
goals.
Project Management and Team Roles
In business it is very much important for the project manager to have a skilled and
professional project team so that work can be performed according to the guideline ensuring to
achieve goals. The leadership of the project team involves the procedures needed to produce the
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most efficient use of the individuals working on a project. In Kingswinford Auto Centre the
project manager develop an effective team so that roles and responsibilities are performed in
most benefited manner. The main role of team are as follows:
 Instead of being distracted by relationship problems and organizational challenges, team
mainly focusing on problem solving so that website can be created with maximum
benefit for customer.
 Team members set reasonable individual performance expectations of each member and
inspire one another to meet the project's goals.
 Member of team in Kingswinford Auto Centre encourage each member to think
effectively and creatively which makes their site most attractive and advance. In case if
there are any mistake than it is treated as opportunities.
Five Stages of Team Development
In Kingswinford Auto Centre, manager apply the Tucksman theory that help in forming
creative and valuable team. There are five stages of developing team that are discussed below:
Forming: The leaders get to know about each member of team and appreciate the
project's objective.
Storming: In this stage manager develop different ways to overcome conflict that arises
within project and they make decisions for better improvement.
Norming: In this stage team member gets attached with one another so that job role and
work can be understand to fulfil the job requirement.
Performing: in this stage the appointed team work in a group to action the project
objective.
Adjourning: At this stage the group gets dissolve by itself and actual consideration is
given to the completion of the project.
Effective Team Meetings
It is very much important for a project to be completed is to conduct the effective team
meeting. In this meeting manager usually consider the main objective of meeting such as:
 To give a project summary, scope and objectives are included, focus on general schedule,
plan and processes.
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