MAN5401 Project Management Case Study: Lee Harrison Trust Analysis

This case study focuses on a project proposed to the Lee Harrison Trust (LHT), an Australian charitable foundation, for establishing a clinic in Greyville, a town with a high poverty rate. The project aims to provide healthcare to the poor community, improve their living conditions, and create job opportunities. The report outlines the project scope, assumptions, constraints (time, budget, scope, and risk), dependencies, and business options. It also details expected benefits, potential dis-benefits, timescales, a work breakdown structure (WBS), and costs. An investment appraisal is conducted to assess project feasibility, and major project risks are identified. The case study provides a comprehensive overview of the project, emphasizing its potential to improve the social and community well-being of Greyville's residents and the need for careful planning and risk management to secure LHT funding and ensure project success.

Running head: PROJECT MANAGEMENT
Case Study- Lee Harrison Trust
Name of the Student
Name of the University
Author’s Note

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Executive Summary
The main focus is on the organization “Lee Harrison Trust” which sponsors projects that mainly
engages in improving the social as well as community well-being of the people who are poor. It
is found that as the people who lives in the older regions of Greyville are poor and have
dilapidated house as well as other types of challenges. For improving their condition, the
government wants to open a clinic so that proper health facility can be provided to the poor and
the poor people can be able to get the opportunity of working in the clinic as employment. In
order to get sponsorship from LHT, proper overview about the project is provided in this report.
Additionally, the paper also focuses on project assumption, project constraints, project
dependencies, business option as well as expected benefits and dis-benefits. Moreover, the
timescale as well as cost that is required for the project is also highlighted in this paper.
Furthermore, investment appraisal is also done in the project that further helps in properly
showcasing the entire project which is undertaken is very much feasible.

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Table of Contents
1. Overview of the business case.....................................................................................................3
2. Project scope................................................................................................................................4
3. Project assumptions.....................................................................................................................4
4. Project constraints........................................................................................................................5
5. Project dependencies...................................................................................................................6
6. Reasons for undertaking the project............................................................................................7
7. Business options..........................................................................................................................8
8. Expected benefits.........................................................................................................................9
9. Expected Dis-benefits................................................................................................................10
10. Timescales...............................................................................................................................10
11. WBS.........................................................................................................................................13
12. Costs........................................................................................................................................15
13. Investment appraisal................................................................................................................19
14. Major project risk....................................................................................................................22
Bibliography..................................................................................................................................36

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1. Overview of the business case
The main focus is on the organization “Lee Harrison Trust” which is one of the
multimillion charitable foundation in Australia. The organization aims to properly improve both
the social as well as community well being within the communities which have higher than
average level of poverty. The LHT have the objective of supporting the different community
projects for the poorer community for giving proper care, education as well as welfare to the
young people. In order to achieve this aims and objectives, LHT offers $500,000 every year to
the different community groups who are able to demonstrate the most viable projects which will
further be helpful in building proper relationship by successfully breaking the entire barriers of
the community. It is found that Greyville which is a small town in the Blue city is divided into
parts. Within the older areas of the town, the people who stay are poor and have dilapidated
house as the rate of crime in that area is quite high. The families who stays in older areas of the
town suffer from different types of issues including finances, unemployment and health. The
June Green who is one of the politicians of that area wants to open a clinic for the poorer people
of that area so that they can able to get good quality of medical health facility for avoiding health
issue. If LFT funds $500,000 then proper healthcare facility can be provided to the poor people
who does not have appropriate medical facility and therefore faces a lot of health-related issues
and challenges.

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2. Project scope
As per the project team, the entire project scope is divided into two categories which are
in-scope and out-scope.
In -scope
 Proper planning of the project
 Getting funds from the charity organization
 Making all the arrangement for opening clinic
 Finding a location in the inner area of the town for opening a clinic
 Arranging all the basic medicines and equipment’s which are required
 Arranging the facility of medical billing system
 Establishment of different types of policies and procedures
 Purchasing different types of insurance
Out-scope
 Information about the construction of the clinic is not provided in this report
 Information about the medicine suppliers are also excluded
3. Project assumptions
The various types of assumptions that are mainly created by the project manager while
opening a clinic in the older area of Greyville are illustrated below:
Facilities: It was assumed that the clinic which will be opened in the older area of
Greyville will be helpful in providing a number of facilities for the poorer people of that area in
order to maintain their health conditions. The services which are mainly provided include

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ambulatory services, preventive care, women health care, specialty care, chronic disease
management and more.
Finance: It is assumed that after analyzing the business case that was developed in order
to provide medical heal facility to the poorer people of Greyville by opening a clinic then the
charity organization will fund money up to $500,00 for starting with the work of the project.
Time: As per the assumption of the project manager, the clinic will be opened within 1
year of time and will be able to provide all the preliminary care related services to the patients so
that they can be able to maintain their health condition effectively.
4. Project constraints
According to Hornstein (2015), a project constraint is defined as one of the restrictions
that limits the progress of the entire project successfully. The major constraints that limits the
opening of the clinic in Greyville are mainly elaborated below:
Time: It is considered as one of the significant characteristics of the project. If the
project duration is not correctly estimated then the project managers faces issues in executing the
activities within the given time in the schedule and as a result delay occurs within the project.
For successfully resolving the issues which are linked with the time of the project, it is quite
necessary to successfully track the schedule of the project on regular basis (Todorovic et al.,
2015). Additionally, the changes within the project scope must be avoided in the project for
accomplishing the project on time.
Budget: The project budget is an important tool which is used by the managers for
properly estimating the entire project cost. If the cost that is needed for executing different types
of project activities such that the project is not correctly estimated then the managers of the

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project face a lot of issues in finishing the project within the cost that is estimated. For
successfully avoiding such issues, it is quite important to properly estimate the cost of the project
quite effectively and keeping proper track on the project expenditure (Badewi, 2016). Improper
management of project not only creates challenges however there is very much high chances that
the work of the project can get obstructed due to lack of sufficient budget and therefore it
necessary to avoid issues that are related with project budget.
Scope: The project scope helps in defining the goals, deliverables, features as well as
different types of functions which are required for accomplishing the project successfully. If the
project does not utilize the scope properly while progressing then the chances of scope creep is
quite high that further creates a lot of issues. In order to avoid scope creep in the project, it is
necessary to work proper as per the defined scope. In addition to this, pinpointing the project
parameters helps in effectively pinpointing different types of elements which are not included.
Project risk: It is an important works for the managers of the project. Their main role is
to analyze the risk and determine the occurrence probability and the impact which is mainly
created by the project risk. If the project risks are not managed effectively then the project
manager face a number of issues and challenges in progressing with the project which further
can cause delay in the accomplishing the objectives (Svejvig & Andersen, 2015). For avoiding
the project risk, it necessary to utilize failure mode as well as effect analysis related approach for
mitigating both the identified as well as unidentified risks.
5. Project dependencies
The development of clinic in the older regions of Greyville project is mainly dependent
on the following criteria:

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Money sponsored for the project: The setup of the clinic in the older regions of
Greyville will be sponsored by LHT after analyzing the business case which is mainly
developed. It is found that if the LHT likes the business case and identifies that that the project
which will be taken by the government will be helpful in improving the living conditions of the
poor people then the organization will provide money (Kivila, Martinsuo & Vuorinen, 2017).
This is because LHT only sponsors those projects that are helpful in improving the living
conditions of the poor people socially and economically.
Work done for setting up the clinic: If the work that is required to be done including
licensing, permit as well as insurance is done then it will be quite easy to set up the clinic
successfully and therefore the set-up of the entire clinic is mainly based on these work activities.
Moreover, if all these work activities are executed successfully then it will be quite easy to set up
the clinic properly.
Time that is provided: If the entire project gets executed within the assumed timeframe
then it will be quite easy for them for executing the project work quite effectively (Archibald &
Archibald, 2016). Thus, the set-up of the clinic in the older regions of Greyville is mainly
dependent on the time and thus it is important to execute thee project on time.
6. Reasons for undertaking the project
It is found that set up of the clinic in the older regions of Greyville is undertaken due to a
number of reasons which are mainly elaborated below:
Providing medical facility to the poor: It is found that with the set up of clinic in the
older region of Greyville, proper medical facility can be provided to the residents of that region
in order to improve their health condition. The various types of medical facilities which are

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provided by the clinic mainly includes ambulatory surgical center, office of the doctors, urgent
care clinic as well as preliminary medical treatment.
Improving their health condition: As the people who live in the older regions of
Greyville faces a lot of issues and challenges and are very much poor. The government is also
not able to provide proper services to the poor people in order to improve their living facility
(Serra & Kunc, 2015). However, it is found that with the setting up of a new clinic for the poor
people in older regions of Greyville not only in providing proper medical facility but also assists
in improving their health condition so that they can be able to live a better life. Due to
insufficient medical facility in that region, a number of challenges will generally occur within
the organization that needs to be resolved with the help of an effective medical facility.
Social and community welling: As the main aim of the LHT is to improve both the
social and community wellbeing in the area that have higher range of poverty. Thus, the project
of setting of clinic in the older regions of Greyville also helps in increasing job opportunities for
the local people who will take care of the patients and thus the project not only assist in
improving medical facility but also helpful in providing proper job opportunity related services.
7. Business options
It is found that after setting up of clinic in the older region of Greyville, the business
option that is selected is “Do something”. By using this particular business option, it is analyzed
that by setting up the clinic, proper treatment is provided to the poor people and additionally the
people of that region will get better job opportunity which can be considering as a best option. In
addition to this, the clinic may sell medicines at a very much lower price to the people who can

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afford them and free for the poor. By charging money from the people who can afford medicine,
the clinic can be able to run the business quite effectively.
8. Expected benefits
It is found that the project that sets of clinics in the older regions of Greyville is quite
beneficial and the benefits that are achieved can be measured with the help of proper technique.
The steps are elaborated below:
Increment in job opportunities: It is found that due to the setup of a clinic in the region
of Greyville, some workers are required to maintain the clinic and for looking after the patients
that requires instant medical treatment. The people of that region can be able to get job which
helps in increasing employment in that region (De Carvalho, Patah & De Souza Bido, 2015).
Due to increment in employment, the people can be able to live a better life and poverty of that
region can be reduced to some extent. In addition to this, the living style of the people also get
improved. This can be analyzed by undertaking survey. If the survey reflects that there is
increment in employment in past few months then it can be ensured that the project is helpful in
providing proper services.
Proper medical treatment: The clinic that is mainly set in the older regions of Greyville
helps in providing proper medical facilities to the poor people so that their conditions can get
improved and they can be able to live a better life. The various types of facilities which are
provided in that region mainly include ambulatory service, emergency treatment, preliminary
level of surgery, medical offices for the doctors and more (Ramazani & Jergeas, 2015). The
project is able to provide proper medical facility can be analyzed with the help of the service that

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is provided and by analyzing the health conditions of the people who stay in the older regions of
Greyville.
Improvement in living condition: Due to the clinic set up, the living condition of the
people also get improved and as a result the issues related with the health condition get resolved.
If the people of that area live properly and get proper idea for maintaining hygiene then it can be
ensured that with the help of the people there will be increment in the living condition of the
people.
9. Expected Dis-benefits
The different types of outcomes that are viewed as negative by the different stakeholders
in content to the project that is undertaken are mainly listed below:
Schedule slippage: As per the different stakeholders, the time that is assumed for setting
up a clinic in the older area of Greyville is not appropriate and as a result delay will occur within
the project that would impact the entire project progress negatively.
Budget shortfall: It is found that around $500,000 will be allocated for the entire project
but as per the project stakeholders, it will not be possible to provide all the mentioned services in
the clinic within that budget. Therefore, the project stakeholders generally assume that the entire
budget will not get completed within $500,000.
10. Timescales
The table which is showcased below helps in reflecting that opening of a clinic in
Greyville will be accomplished within the time-period of 108 days. Moreover, the table which is
given below showcases the detailed schedule of the project.

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WBS Task Name Duration Start Finish
0 Opening a clinic in Greyville 108 days
Fri 23-08-
19
Tue 21-01-
20
1 Initiation phase 15 days
Fri 23-08-
19
Thu 12-09-
19
1.1 Business case development 3 days
Fri 23-08-
19
Tue 27-08-
19
1.2
Conducting proper feasibility
study
4 days
Wed 28-08-
19
Mon 02-09-
19
1.3
Establishing the charter for the
project
3 days
Tue 03-09-
19
Thu 05-09-
19
1.4 Recruitment of team members 5 days
Fri 06-09-
19
Thu 12-09-
19
1.5
Milestone 1: Completion of
initiation phase
0 days
Thu 12-09-
19
Thu 12-09-
19
2 Planning phase 20 days
Fri 13-09-
19
Thu 10-10-
19
2.1 Development of project plan 5 days
Fri 13-09-
19
Thu 19-09-
19
2.2 Resource plan development 4 days
Fri 20-09-
19
Wed 25-09-
19
2.3 Financial plan development 4 days Thu 26-09- Tue 01-10-