Project Management Assignment: Manley's Family-Owned Business Project

This project management assignment analyzes a project scenario for Manley's, a family-owned home improvement business. The assignment begins with an overall Gantt chart outlining the project schedule, followed by a report recommending project management methodologies for three projects: upgrading the website, implementing a management information system, and creating a loyalty program. The report also includes a feasibility study for each project, determining the return on investment (ROI) and recommending the most feasible project to undertake. Task 2 provides a detailed Gantt chart for the selected project (loyalty program), organizational structure, and cost analysis. Task 3 discusses the purpose of the PERT chart, quality management processes, and change control procedures, ensuring that the project is completed on time and within budget. The assignment demonstrates an understanding of project management principles, including planning, execution, monitoring, and control, using various tools and techniques to ensure project success.

Running head: PROJECT MANAGEMENT ASSIGNMENT
Project management assignment: Manley’s is a family-owned home improvement project
scenario
Name of the student:
Name of the University:

1PROJECT MANAGEMENT ASSIGNMENT
Task 1: Project selection
1. Overall Gantt chart of the project
The overall Gantt charts of the various projects including subdivision, time sale are
elaborated in the below section:
WBS Task Name Duration Start Finish
0 Project schedule for Marley 133 days 20/12/19 23/06/20
1 Project initiation 22 days 20/12/19 20/01/20
1.1 Project budget estimation 3 days 20/12/19 24/12/19
1.2 Feasibility study and feasibility report
presentation 5 days 25/12/19 31/12/19
1.3 Team design and resource allocation 4 days 01/01/20 06/01/20
1.4 Analyzing DIY solutions 6 days 01/01/20 08/01/20
1.5 Market and competitor analysis 8 days 09/01/20 20/01/20
2 Project planning 27 days 21/01/20 26/02/20
2.1 Risk management plan 4 days 21/01/20 24/01/20
2.2 Stakeholder management plan 5 days 27/01/20 31/01/20
2.3 Schedule and budget management
plan 6 days 03/02/20 10/02/20
2.4 Resource and communication
management plan 7 days 11/02/20 19/02/20
2.5 Improving customer retention program 5 days 20/02/20 26/02/20
3 Project design and development 47 days 27/02/20 01/05/20
3.1 Existing website improvement
program 2 days 27/02/20 28/02/20
3.2 Information system prototype design 4 days 02/03/20 05/03/20
3.3 Simulation and coding 5 days 02/03/20 06/03/20
3.4 Database connectivity 5 days 09/03/20 13/03/20
3.5 Analyzing customer’s expectation 6 days 16/03/20 23/03/20
3.6 Interior improvement of the existing 4
shops 3 days 24/03/20 26/03/20
3.7 Plumbing and electricity works 2 days 27/03/20 30/03/20
3.8 Customer loyalty program
development and implementation 8 days 31/03/20 09/04/20
3.9 Company specific requirement
identification 8 days 10/04/20 21/04/20

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3.10 Members engagement 8 days 22/04/20 01/05/20
4 Testing 18 days 04/05/20 27/05/20
4.1 Unit testing 7 days 04/05/20 12/05/20
4.2 Integrated testing 5 days 13/05/20 19/05/20
4.3 User acceptance testing of the
Information system 6 days 20/05/20 27/05/20
5 Project closure 19 days 28/05/20 23/06/20
5.1 Final draft submission 8 days 28/05/20 08/06/20
5.2 Stakeholders signoff 6 days 09/06/20 16/06/20
5.3 Post project maintenance program 5 days 17/06/20 23/06/20
Figure 1: Gantt chart for the project
(Source: Created by author)

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2. Report recommending best project management methodology
Home improvement plans are offered by Manley, which is a family-owned home
improvement planner company. This company has developed 4 different stores in London.
However, the owner is interested to expand their stores considering competitors. The designers
have developed the 3 stored respectively 7, 3, 1 years ago and the 4th store was opened just last
week.
In order to earn commercial benefit from these projects the three separate projects that are
considered include-
 First project- Upgrading the current website or online presence of Manley
 Second project- Design and implementation of a management information system
 Third project- Creating a loyalty programme
The nature, size and type of three of the projects are different. Therefore, the project
development methods for these projects are also different. The timescale and budget estimated
for each project also varies. The project management methodologies for each project are
illustrated below:
Management method for first project: In order to upgrade the existing website, waterfall
methodology is most suitable followed by requirement gathering, analysis, system design and
development maintenance and closure. At first requirements should be gathered and analyzed. In
the design phase, the programming language to be used to improve the website is considered
along with selection of database and other technical details. Waterfall model is selected because
Management method for second project: For implementing the management information
system, Manley should maintain agile project development methodology. This method is

4PROJECT MANAGEMENT ASSIGNMENT
recommended because agile is an iterative project development model, broadly applicable for
managing technical projects. The issues of backlog and functionality can be easily resolved if the
MIS is implemented followed by agile methodology.
Management method for third project: For creating a loyalty program project the
management method that is perfect or most suitable is Kanban agile framework. This method is
recommended because this visual method aims on delivering quality results. In order to operate
and apply this method the practices to be selected include visualization, limiting work progress,
flow management, policy explicit, use of feedback loops and experimental evolution.
3. Feasibility of all the projects
Feasibility reports for three of the projects are measured here.
For project 1:
Net profit= 3,000
Total investment= 10,000
ROI= (3000/10000)*100%= 30%
For project 2:
Net profit= 2,000
Total investment= 10,000
ROI= (2000/10000)*100%= 20%
For project 3:

5PROJECT MANAGEMENT ASSIGNMENT
Net profit= 4,000
Total investment= 12,000
ROI= (4000/10000)*100%= 40%
Which one to carry out first
For the three projects the values of ROI are respectively 30%, 20% and 40%. The value
of ROI is highest for the third project that is 40%, because the goal of any project is always to
earn high ROI. In other words, the aim of Manley is to have maximum ROI for a minimum
investment. The investments for individual projects are same. Therefore, it can be said, among
these three projects, creating a loyalty program is the most suitable and feasible for Manley. The
ROI value will the project associates know that which project activity is working properly and
which one is not rather needs immediate change.
Task 2: Project details
1. Creating detail Gantt on a specific selected project
After presenting feasibility report for three of the projects it is identified that,
implementation of loyalty program is the most important above website upgrading and
management information system implementation. Manley has 4 operating stores in London and
after competitive analysis the company has planned to expand their business. The company does
not have IT infrastructure department and they are looking for further departmental
improvement. Therefore, the project that is nominated for Marley is “improvement or creating
loyalty program”.

6PROJECT MANAGEMENT ASSIGNMENT
WBS Task Name Duration Start Finish Resource
Names Cost

7PROJECT MANAGEMENT ASSIGNMENT
0 Project schedule 85 days 20/12/1
9 16/04/20 $5,696.00
1 Project Initiation 28 days 20/12/1
9 28/01/20 $1,816.00
1.1 Project scope design 5 days 20/12/1
9 26/12/19 Project manager $400.00
1.2 Responsibility distribution 8 days 27/12/1
9 07/01/20 Resource
manager $512.00
1.3 Feasibility report presentation 7 days 08/01/2
0 16/01/20 Finance manager $392.00
1.4 Best project management
methodology selection 8 days 17/01/2
0 28/01/20 Procurement
manager $512.00
2 Project planning 12 days 29/01/2
0 13/02/20 $952.00
2.1 Risk management planning 5 days 29/01/2
0 04/02/20 Resource
manager $320.00
2.2 Cost and schedule
management plan 4 days 05/02/2
0 10/02/20 Finance manager $224.00
2.3 Resource management plan 3 days 05/02/2
0 07/02/20 Resource
manager $192.00
2.4 Policy and procedure
consideration 3 days 11/02/2
0 13/02/20 Operation
manager $216.00
3 Project design and
implementation 37 days 14/02/2
0 06/04/20 $2,336.00
3.1 Loyalty program plan 10 days 14/02/2
0 27/02/20 Project manager $800.00
3.2 Organizational structure
analysis 10 days 28/02/2
0 12/03/20 HR officer $640.00
3.3 Change control measurement 8 days 13/03/2
0 24/03/20 Store manager $320.00
3.4 Project monitoring plan 9 days 25/03/2
0 06/04/20 Procurement
manager $576.00
4 Project closure 8 days 07/04/2
0 16/04/20 $592.00
4.1 Final draft submission 4 days 07/04/2
0 10/04/20 Project manager $320.00
4.2 Stakeholders signoff 2 days 13/04/2
0 14/04/20 HR officer $128.00
4.3 Post maintenance planning 2 days 15/04/2
0 16/04/20 Operation
manager $144.00

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Figure 2: Gantt chart for loyalty program
(Source: Created by author)

9PROJECT MANAGEMENT ASSIGNMENT
2. Organization structure of the project
Figure 3: Organizational structure of the project
(Source: Created by Author)
Task 3 Project Monitoring
1. Purpose of PERT chart
PERT chart in project management is a significant technique used for estimating time and
budget on which the loyalty program development project will be completed. This measurement
is essential because it identifies how long time the project will take to get accomplish. It is
always depicted in flowcharts where all the events can be represented in nodes. This three point
estimation technique is used to prepare project schedule. This graphical presentation identifies
dependency among project development activities and their sequences as well. It also measures
values of most likely (tM), optimistic (tO) and pessimistic (tP).

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2. PERT diagram details
Figure 4: PERT chart of the project
(Source: Created by Author)
3. Quality management process
From the detail business structure of Manley it is determined that to boost and amplify
the sales growth the sales team of the company needs to generate dependent quality leading
supply base. Scheduling of outsource services and both B2B and B2C sales appointment are
decisive to built proper quality management process. Only intensive technology can successfully
simplify the activities by boost up the spending on sales staffs to pitch the clients directly. The

11PROJECT MANAGEMENT ASSIGNMENT
company can use multichannel approaches in terms of email, chats and call etc to improve
quality of the loyalty program. The essential elements must be used to improve the quality of the
loyalty program include quality assurance, quality control and quality improvement.
The quality management plan for the project must be created at the early stage of
conceptualization. Infact throughout development life cycle the quality must be monitored and
maintained by the de elopement team. The quality management plan must meet expectation of
the stakeholders and must be prepared after defining the success criteria and acceptable
tolerance. In order to maintain project quality responsible person should play assigned roles
through verification, validation and testing. As soon as the project quality management will be
prepared it become duty of the project team to develop quality assurance activities.
Before developing quality assurance plan the team should select most suitable managerial
tools and techniques. It would help the team to improve quality of the project throughout the
development life cycle. It will also give cost effective improvement opportunities to the project
team. Quality assurance is referred to as an ongoing improvement process must be regularly
managed and maintained by the assigned team. Not only this but also it helps the team to
maintain quality standards. After assuring project quality, it is responsibility of the project team
to control and improve the project quality. The operational process will be improved and
complexity of the project will be converted into simpler. Project quality improvement is an
important aspect for company’s operational improvement. For company’s future improvement
quality management is very important. In other words, continuous quality improvement will help
Manley to improve the organizational process.