PPMP20011 Unit Portfolio: Negotiation, Conflict in Project Management

This portfolio assignment for PPMP20011 delves into the theories and practical applications of negotiation and conflict management within project management. It covers topics such as stakeholder engagement, methods for reconciling conflicting objectives, and the consequences of project delays. The portfolio reflects on commercial negotiation, interpersonal skills, and emotional control needed for managing conflicts. It also touches upon project management standards, frameworks, and contractual arrangements, drawing from various readings and personal experiences. The document also references disputes, claims, variations, and arbitration in commercial projects.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 2
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Week 2 Topic:
Theory of
Negotiation and
Negotiation in
Practice.
Alfredson T., & Cungu
A. 2008. Negotiation
Theory and Practice;
Kerzner (2013)
Section
25.5 Managing
Troubled Projects;
William Ury and
Robert Fisher (2012)
GETTING TO YES:
Negotiating an
agreement without
giving in;
YouTube: Popular
Videos – Negotiation;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting of
differing technology
standards and asset
lifecycles.
The outlined theory by Alfredson T., & Cungu A., 2008 somewhat matches the
concept of the negotiation and conflict management. However; stakeholder
engagement has been stated very crucial for the successful deployment of the
successful achievements of these objectives. The concept of the commercial
negotiation mentioned in the first two weeks provides a clear and concise
reflection on the management of the conflict, and negotiation emphasizing on
generating a win to win scenario for the organization. Negotiation cannot be the
part of the policy as it is not a law or restriction, it is a practice.
PPMP20011 Unit Profile
PPMP20011 Moodle
Web site
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
1 of 4

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 2
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain,
mange relationships
and communication
with key
stakeholders.
Commercial negotiation do require interpersonal skills, and emotion control in
manner to manage the conflicts those might be raised during the overall project
development. There should not be any emotional attachment while taking the
decisions or analysing the situation. The decisions should be taken despite of the
emotions and proper language should be considered while delivering the
project.
Driver factors:
Interest and goals of different parties
Independency of the negotiation parties
Past relations between the individuals
Nature, and persuasive ability of the individuals
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
entitlements, and
arbitration.
Changes are the nature of the project, despite of the facts related to the
complexity and nature of the project. Changes in the planning, disruptions, and
project delays are some of the common risks those need to be considered while
managing the project risks. These alterations could alternatively result in the
cost escalations and thus, affecting the project financially. However, time
escalation can also be considered as the opportunity for the manager to develop
and effective and efficient project plan.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
6. Evaluate project
management tools
The available tools can be a helpful approach towards delivering effective and
efficient conflict management and manage the constraints of the project.
Analysing the causes of the conflict being raised, executing the stakeholder
Have you any insights
you can add from other
units you have studies or
2 of 4

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 2
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
reflections for the
learning outcomes
on the right?
that help avoid or
provide conflict
resolution via
negotiated solutions.
analysis considering the causes those could influence the overall project.
Consideration of the scope of the causes those could be caused due to the
conflict and performing the cause and effect chains can be a beneficial
approach. Analysis of the sectors those could possibly lead to conflict is another
efficient tool for conflict management.
readings you’ve made?
3 of 4

(Insert Student Name) / (Insert Student Number) - PPMP20011 Unit Portfolio for Week 2
References
Alfredson T., & Cungu A. 2008. Negotiation Theory and Practice http://www.fao.org/docs/up/easypol/550/4-5_negotiation_background_paper_179en.pdf;
Kerzner H. 2013. Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. Vol:April 2001 pp.105-121
PMI. 2013a. A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
Wikipedia 2017 Channel Tunnel https://en.wikipedia.org/wiki/Channel_Tunnel visited __/__/____.
Ury W., & Fisher R. 2012. Getting to YES: Negotiating an agreement without giving in. Penguin Random House Australia
4 of 4