Project Management: Office Relocation Project Charter

Desklib provides past papers and solved assignments for students. This project details an office relocation.

MNG00785-2019-1 PROJECT MANAGEMENT -
PROJECT CHARTER - ASSIGNMENT -1
STUDENT NAME-
STUDENT ID-

Contents
Part A.........................................................................................................................................3
Project scope..........................................................................................................................3
Business case..........................................................................................................................3
Milestone schedule and deliverables......................................................................................4
Risk assumptions and constraints...........................................................................................5
Resource Required.................................................................................................................5
Stakeholder.............................................................................................................................6
Team operating principal.......................................................................................................6
Lessons Learned.....................................................................................................................7
Charter Signature...................................................................................................................8
Part B Practical example of charter............................................................................................9
Report Chart.........................................................................................................................10
Conclusion................................................................................................................................12
References................................................................................................................................13

List of Tables
Table 1: Milestone schedule and deliverables...........................................................................5
Table 2: Risk assumptions and constraints................................................................................6
Table 3: Resource required in the organisation..........................................................................6
Table 4: Stakeholder table..........................................................................................................7
Table 5: Operating principal Table............................................................................................7
Table 6: Lessons learned Table..................................................................................................8
Table 7 Charter signature table..................................................................................................9
Table 8: Report chart Table......................................................................................................11

Part A
Project scope
It is the function of the organisation in which the insurance company should be transfer to the
other place. For maintain, the customer services transfer the organisation with the proper
manner that not affect the company services. During the transfer of the organisation, the
department manages all the working structure so the sales of the company not reduce. In the
organisation, sponsor need does not affect the working condition of the organisation. For the
shifting of the company, the budget criteria are set according to the requirement. The
complete operational condition is moved from one place to another place and not effect on
customer satisfaction. When the organisation is moving from one to second place at that time
the customer wait time is also less according to the operational condition. The main function
of the project scope is managed all operational activates with proper customer satisfaction
(Kloppenborg, Anantatmula, Wells, & Kloppenborg, 2019).
Business case
During the business parameter, the main scope of the organisation maintains the customer
services with the proper quality of the services. The lease of the insurance company is
expired and the owner does not renew the lease time. So maintain the proper business
structure the insurance company is a shift from one to another place. All the department of
insurance is moving to another place without hampering the work and manage all customer
applications. The main business application of this scenario is obtained the efficiency work
with the proper framework (Salawu et al 2015).
In the insurance company, all the sponsor and manager head is conceder the business
structure with the proper shifting of the company. They manage the working application with
proper customer satisfaction (Kloppenborg, Anantatmula, Wells, & Kloppenborg, 2019).

Milestone schedule and deliverables
Table 1: Milestone schedule and deliverables
Milestone Completion
Date
Acceptance Criteria Stakeholder Judge
Record the files,
Collect the paper
22-24 March Manage the files and
records the company
paper
CEO – sponsor
Hardware selection 30-31 March Select the hardware
according to the need of
the employee.
Project Manager
Computer records 5-7 April Set the panel of the
employee computer with
proper set-up.
CEO – sponsor
Vender and
centralized product
13-14 April According to the
customer services set the
vendor selection and
select the customer
centralized product
CIT Manager
Installation, training
and testing panel
20-21 April Collect the entire training
and installation panel
which maintains the
customer services.
Project Manager
Electronic records 27 April Manage all the electronic
files record according to
the customer services.
CIT Manager
Complete company
shift
28 April Shift all the company
requirements application
Project Manager
(Source- Petrykiv et al 2017)

Risk assumptions and constraints
Project (Potential) Risks Risk Owner Contingency Plans
Cost implementation CIT Manager Transfer the company goods at a fixed
time with proper management of time
and amount selection with transfer
organisation.
Hamper the office working Project Manager First, complete the working operation,
satisfy the customer needs according to
requirement.
Reduce customer
satisfaction
Project Manager Control the organisation function
according to the customer application.
Production complexity CEO – sponsor Done the same operation at the same
time to improve the productivity of the
organisation.
Technical implement CIT Manager Maintain the complete technical
function. According to the requirement
manage the technical operation.
Damage attributes CEO – sponsor Transfer all the attributes with proper
manner and safe the complete
application of the organisation.
Table 2: Risk assumptions and constraints
(Kloppenborg, Anantatmula, Wells, & Kloppenborg, 2019)

Resource Required
Table 3: Resource required in the organisation
Funding: Proper use of the organisation budget. Not done the extra charges to
complete the work.
People: All the senior executive staff members, project manager of the
organisation, CEO – sponsor manage all the activity and CIT
Manager maintain the customer activity.
Equipment: All the organisation equipment, computer hardware and output
source, electrical and maintains equipment and vehicle for
transferring the organisation material.
Other: All electronic panel, company notice board and record fills with the
customer.
(Source- Zaidi et al 2015)
Stakeholder
Table 4: Stakeholder table
Stakeholder Interest in Project Priority
CIT Manager Manage the technical implement during the shifting of
the organisation. Control all the technical application.
High
CEO – sponsor Provide all customer satisfaction rate with proper
customer satisfaction. And control the basic need of the
organisation.
High
Project Manager Analysis of the requirement of the organisation during
the shifting time period and maintain the staff
requirement.
Medium
CEO – sponsor Identify the files records which are managing the
organisation control system
Low
CIT Manager Locate the basic need of the customer and identify the
customer need.
High

Team operating principal
Table 5: Operating principal Table
No. Team operating principal
1 Manage the complete work with proper team value and give a platform to each
member to locate the basic function of the insurance sector.
2 Analysis of the responsibility of the organisation according to the working structure
and provide the complete working efficiency to define the organisation goal.
3 Gain the organisation value with proper quality and quantity manner. And identify
the organisation goal to achieve customer satisfaction.
(Source- Moss et al 2016)
Lessons Learned
Table 6: Lessons learned Table
Lessons
1 This project identifies the plan of the organisation shifting with maintaining the
proper quality of customer satisfaction. The organisation identifies the basic
need for customer satisfaction.
2 This project also manages the working structure of the organisation. During
the shifting of the organisation to understand the nature of work and also
analysis the basic concept of the organisation.
3 Locate the conceptual function of the insurance company. Identify the nature of
the working situation according to the framework of the organisation.
(Kloppenborg, Anantatmula, Wells, & Kloppenborg, 2019)

Charter Signature
Table 7 Charter signature table
Sponsor Department / Organization Signature
CEO
Project Manager Department / Organization Signature
Branch Manager
Core Team Members Department / Organization Signature
The administration manager
and CIT Manager
(Source- Cagliano et al 2015)

Part B Practical example of charter
March 22, 2019
TO: CEO, Insurance Company
From: Project Manager, Insurance Company
Office Shifting Programme
The following programme is done by the company parameter. The lease of the company is
expired and not renew by the owner of the building. Identify the new resources for the office
premises to stabiles the new working criteria. The company office should be transferred from
one place to another place.
During the shifting of the company office not hampers the working condition. All the shifting
is done with proper manner and not compromise with the customer services. The customer
services are not hammered during the shifting programme. All the shifting work is done on a
Friday afternoon, Saturday and Sunday of the working hours. When the office is a shift from
one to another place at that time customer satisfaction rate is not the hammer and provides the
complete satisfaction for the users (Scolobig et al 2015).
The budget of the shifting programme is $ 100000 to manage the complete work. The entire
work is managed within the budget and not exceeds the payment. Moreover, your permission
is necessary part to locate the work. The insurance company office is a shift from one to
another place with a proper manner and not affects customer satisfaction.
Project Manager

Report Chart
Table 8: Report chart Table
Project Scope
Find out the goal of the organisation during the shifting of the insurance company office.
Manage the complete operation work during the shifting programme.
Business case
The insurance company is a shift from one to another place, during this case no hamper the
office work and also manage the customer services with proper application.
Milestone schedule Deliverables
Record all files and hardware content,
analysis the electronic component; locate the
application which is used to improve
customer satisfaction.
According to the proper time period of the
organisation in each weak deliverables the
complete transfer of the office premises.
Risk Assessment Constraints
Manage the technical applicant, reduce
customer satisfaction and hammer the
working conditions.
Manage the all technical application;
consist of the basic form of user
requirement. Locate the organisation
working condition.
Resource estimate
Done the work with a proper estimate and according to the organisation, requirement
identifies the basic principle of organisation need.
Stakeholder Register
The CEO of the insurance company, manager and sponsor of the company is managing the
work with proper working condition.
Team operating principal
Done the organisation work with proper time management and also work with the proper
customer satisfaction rate.

Lesson Learned
Done the work with a proper team, identify the organisation work, maintain the customer
satisfaction rate and manage the relationship between the user and office staff.
Charter Signature
CEO CIT Manager
Project Manager