This project management assignment details the development of a ticketing system for RALS (Riverina Agricultural and Lifestyle Show). The project encompasses several key areas, starting with the Measurable Organizational Value (MOV) analysis, assessing financial, customer, operational, strategic, and social impacts. It defines the project scope, outlines requirements, and creates a scope management plan, including in-scope and out-of-scope items, deliverables, acceptance criteria, and resource allocation. A detailed project plan is presented, including task durations, start and finish dates, and predecessors. Furthermore, the assignment includes a risk analysis and management plan, along with a quality management plan. The project concludes with a section on project closure, an annotated bibliography, a checklist, and evaluation criteria. The project aims to improve the operations of Globex for RALS by integrating an enhanced ticketing system.