Project Quality, Risk, and Procurement Management: A Critical Analysis

This project report provides a critical analysis of project quality, risk, and procurement management, using the Buckley Street project in Australia as a case study. The report begins with an introduction to the project and its objectives, followed by an in-depth exploration of relevant theories and principles. It examines the causes of quality problems, the application of quality principles, and the roles and responsibilities within project management. The report also includes an analysis of quality tools such as control charts, cause-and-effect diagrams, and flowcharts. Furthermore, the project delves into risk and procurement analysis, covering risk identification, procurement processes, and control and closing of procurements. The report concludes with a review of best-practice models and a comprehensive conclusion, supported by references. This project provides a comprehensive understanding of the key aspects of project management.

Running head: PROJECT QUALITY, RISK AND PROCUREMENT MANAGEMENT
Project Quality, Risk and procurement Management
Name of the Student
Name of the University
Author Note

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Executive summary
Buckley Street project at Australia has included various service roads in order to maintain local
access. A critical analysis is made to identify and understand different relevant theories. A review is
done in the report on various effective practice models.

2PROJECT QUALITY, RISK AND PROCUREMENT MANAGEMENT
Table of Contents
1. Introduction:......................................................................................................................................4
2. Understanding and critical analysis:..................................................................................................4
2.1. Relevant theories:.......................................................................................................................4
2.2. Principles and approaches to project quality:.............................................................................5
2.2.1. The causes of quality problems:..........................................................................................5
2.2.2. Application of principles to quality:....................................................................................6
2.2.3. Roles and responsibilities:...................................................................................................7
2.3.4. Quality tools:.......................................................................................................................8
a. Analysis through Control chart:.................................................................................................8
b. Cause and effect diagram:.......................................................................................................10
c. Analysis through Flow chart:...................................................................................................11
2.3. Risk and procurement analysis:................................................................................................11
2.3.1 Risk Identification:.............................................................................................................11
2.3.2. Conducting procurements:.................................................................................................12
2.3.3. Controlling procurements:.................................................................................................13
2.3.4. Closing procurements:.......................................................................................................14
3. Reviewing the best practiced models:.............................................................................................14
4. Conclusion:......................................................................................................................................16
5. References:......................................................................................................................................17

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1. Introduction:
Buckley Street is one of the popular projects at Australia. It is situated at north-west of
Australia that connects Keilor and Avondale Heights in west. It has Mount Alexander Road in its
east. It works started at 2018 to mitigate the problems of congested and dangerous level crossing
situated at Buckley Street at Essendon.
However, the level crossing is been removed through building a road under passing below
the railway line. This has included new service roads for maintaining local access. It has included the
critical analysis for identifying and understanding various related theories. Then a review is made on
the best practice models.
2. Understanding and critical analysis:
2.1. Relevant theories:
There are various ways in which the level crossing can be removed. It has included sinking
and elevating the rail, sinking or elevating the roads of both closing the crossing. There has been
review of options offering least road and impacts of community while the construction is on the way.
A program must be developed that must allow for the ongoing level crossing removal. It has been
depending in funding availability (Fuller et al., 2017). Buckley Street can undertake any effective
planned system or various formats for scoping, determining collection of different intergenerational
and intergeneratioally relevant data. Here the initial step has been to develop any methodological. It
can be used to retrieve ideas and information pertinent for constructing a theory. This
intergenerational field has seemed to be providing a relatively attention for creating a systematic
approach for developing the theory. This has been relevant among various kinds of qualitative data

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where case studies are seen as excellent resource to develop an emergent theory. Particularly,
collection of various case studies through various types intergenerational practitioners and
researches. This must be done in collaboration has been a step for further advancing the
intergenerational theory (Hornstein, 2015).
Apart from this an evidence-based practice and transactional study can be conducted. Both
of them have been useful ideas needed to be considered under intergenerational theory creation. This
practice based on evidences has turned out be a watchword in social services and social sciences in
current years. It has been simply basing any program, activity or treat and empirical in nature. This
empirical testing of intergenerational practice is vital for credibility and is needed to be included
(Araújo, Alencar & de Miranda Mota, 2017).
Besides, it has been vital not to misinterpret different kinds of idea of evidence-based
practice or let limiting the types of data that is needed to be considered evident in this construction
theory. This evidence has been continuing indicating various multiple data sources and undertakes
qualitative research methods (Turner, 2016). The finding has been leading to the next premises.
Here, one should suggest this as a smart intergenerational theory that is able to increasingly develop
that must continue to be utilized as a social science theory in conventional manner. This can generate
hypothesis testable through empirical methods.
2.2. Principles and approaches to project quality:
2.2.1. The causes of quality problems:
Current quality management approaches has been relating in many ways to overall
management approaches. Here, more and more attention is been paid to human aspects of the
process along with team approach towards quality and idea of total quality management. The process

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of quality management has been much more oriented towards permanent small incremental
developments and various inspection points under the process that it has been in the past. The project
of Buckley Street has been involving the identification of quality requirements for project, product
and documenting how the project has been able to show the meeting of quality requirements
(Kerzner & Kerzner, 2017). Here, the outputs of the process have included quality management plan,
quality metrics and quality checklists and an effective process improvement plan. Further, they can
perform quality assurances. It is used for verifying that the project processes has been enough such
that they are been adhered to project deliverables for good quality. Here, two methods are used for
audits and project quality assurances. The next one is performing quality control. It has verified that
the product as met the quality requirements. Ere testing and peer reviews are the two ways used to
do the quality control. These results determine whether any corrective action is needed (Harrison &
Lock, 2017).
2.2.2. Application of principles to quality:
The first principle has been customer focus covering customer services and needs. The
businesses must understand the common people and preferably exceed people’s expectations. As a
result customer loyalty has risen with rise in revenue and waste reduction. This is the way Buckley
Street can spot the customer opportunities and satisfy them improves (Oakland & Marosszeky,
2017). Further, more effective processes have resulted in developed customer satisfaction.
The next step has been people involvement. This has included employee motivation and rise
in innovation and benefits have been also present. As the people feel to be valued, they are able to
work to their utmost potential and then contribute to those ideas. Further, it has emphasized on the
importance to make employees responsible and then be accountable for all their actions. Further
there has been process approach that has been all about effectiveness and efficiency. Further, it has

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been about consistency and understanding good processes speeding up those activities. It must be
understood that smart process are helpful to reduce costs, develop consistency and eradicate waste
and promote constant improvements (Liu, Meng & Fellows, 2015).
Next, Buckley Street must make factual approach towards in decision making. It has been a
logical approach on the basis of analysis and data. Here, unfortunately the fast paced workplace the
decisions have been often made rashly. This is done without proper thought. Here, the efficiency
imbued in Buckley Street after implementing prior principles has allowed decisions to be made with
effective manner and clarity. Further, the decisions have lead to developed understanding o
marketplace as the data is collated and investigated having the ability to defend the previous
decisions (Crawford, 2014).
At the last phase, Buckley Street must maintain mutually beneficial supplier relations. It has
been dealing with supply chains. This has been able to promote relationship between Buckley Street
and their suppliers. Further, it also helps in identifying that it has been interdependent. Here, strong
relationship has enhanced productivity and encouraged flawless practices of working. The outcomes
are optimization of resources and costs that fosters long term relations and flexibility of various joint
reactions to change the market or the expectations and needs of people.
2.2.3. Roles and responsibilities:
Here the most important risk in the current project plan has been about hampering the various
level of permeability of roads. This is because of the limited flow of traffic to design roads. Then
there are various rises in pollutions originating from vehicles that stand in queues of one lane to
access the surrounding roads as a major risk. The pollutions have been lead to various long-term
reverse consequences. The main responsibility is to ignore this problem at first.

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However, in no time they require to take case of or prevent long term diseases taking place
among different citizens (Brones, de Carvalho & de Senzi Zancul, 2014). Further, safety at the sites
of railway has not been effective. This has been highly dangerous to mitigate security instead of
knowing the reality.
Further, it must be kept in mind that misjudgments in perceptions have been leading to severe
results for those passengers. Lastly, the noise pollution has been an important aspects having reverse
affect on people that is a vital responsibility needed to be considered. For instance, honking car
horns results in noise pollutions having has effect on people particularly the different senior citizens.
2.3.4. Quality tools:
a. Analysis through Control chart:
The following control chart has been useful to control limits and reflecting the minimum and
maximum values for Buckley Street.

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Data Type
Sample Size 1 Sample size <1 Sample size > 1
Variable Attribute
Defects Defective rejects
Figure 1: “Control chart for risk assessment for Buckley Street”
(Source: Created by Author)

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Design Extension of delays and time Management
Subcontracts Environment Client Policy
Project
extension
National
Laws
New
specifications
New costs of
inflation
Prolongation
costs
Several
Changes to
project
management
Non domestic
subcontractors
Damages
Claims
Contamination soil
and removal sludge Bureaucratic
producers
b. Cause and effect diagram:
This is illustrated through the following Fishbone diagram:
Figure 2: “Fishbone Diagram to determine risks for Buckley Street”
(Source: Created by Author)

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c. Analysis through Flow chart:
Figure 3: “The project organization chart for Street projects”
(Source: "Nash Management Group", 2018)
2.3. Risk and procurement analysis:
2.3.1 Risk Identification:
It is done through the following PESTLE Analysis:
Political This must indicate how the Australian Government must extent Buckley Street