Change Management and Quality Improvement Report: Project Analysis

This report examines the critical aspects of change management and quality improvement within the context of project management. It covers essential topics such as continuous improvement, total quality management, and the project lifecycle. The report discusses the importance of change management, detailing the phases involved in implementing changes and highlighting the need for continuous efforts to enhance quality and usability. It references key sources like Kerzner and Pekar, providing insights into project management methodologies and quality assurance. The report also touches upon the historical evolution of quality management and the role of end-user experience in determining quality. The focus is on the application of change management strategies and the integration of quality improvement processes to ensure successful project outcomes. This report emphasizes the importance of planning, management, and reinforcement in managing changes within a project's life cycle, and it reflects on the practical applications of these concepts.

Weekly Portfolio Learning Table
Topic and reading
samples
Personal learnings Learnings from experience. References
Managing Change Change management plan
must be developed and
implemented for handling and
managing the changes that are
associated with the projects.
Continuous improvement
refers to the process in which
there are efforts that are put in
to enhance the quality and
usability of the product or the
end result of a project.
Kerzner, H. (2009).
Project Management: A
Systems Approach to
Planning, Scheduling,
and Controlling. [online]
Available at:
http://honestyets.pbworks
.com/f/Project+Managem
ent+-
+A+Systems+Approach+
-+10thEd.pdf [Accessed
3 Sep. 2017].
Kerzner Chapters
20.0-20.8, & 21.0-
21.4;
There are various phases that
are involved in the process of
change management as
formulate, plan, implement,
manage and sustain the
changes.
In personal life, the
management of one’s home is
a process of continuous
improvement which requires
continuous efforts and
management.
Pekar, J. (2012). Total
Quality Management:
Guiding Principles for
Application. [online]
Available at:
http://psbm.org/Ebooks/T
otal%20Quality.pdf
[Accessed 3 Sep. 2017].
Pmi (2017). Project
Management Institute -
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Topic and reading
samples
Personal learnings Learnings from experience. References
Project Management
Certifications India.
[online] Pmi.org.in.
Available at:
http://www.pmi.org.in/
[Accessed 3 Sep. 2017].
Continuous improvement shall
be targeted and used for better
management of the changes.
Quality refers to the attribute
that determines the
amalgamation of the features
and the experience that is
associated with a particular
product or project. Continuous
improvement makes sure that
the quality is enhanced at all
times.
Journals &
Standards
 IJPM Quality management came into
existence in the 13th century
with the craftsmen model
which continued till the 19th
century. Quality processes and
total quality management
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Topic and reading
samples
Personal learnings Learnings from experience. References
emerged in the 20th century.
 PMJ
 SAI Global The end user experience
determines the quality in daily
life. Total quality management,
validation and verification are
the processes that are
associated for ensuring the
delivery of quality.
Portfolio Reflection
Quality management and improvement is a necessary activity that shall be maintained. The
changes that are introduced in the project life cycle shall be ensured with the aid of the steps such
as planning, management and reinforcement.
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