Project Management Report: Analysis of Travel's Fun Pty Ltd Case Study

This report is a project management plan for Travel's Fun Pty Ltd, a travel agency facing data management challenges due to growing bookings. The report outlines the project's scope, including key deliverables such as migrating financial records, customer details, and website improvements. It details the project's goals, which involve migrating to a cloud platform to enhance data security and scalability. The report also presents a project schedule, identifying key milestones and phases, including initiation, planning, design, monitoring, and closure. Furthermore, it includes a Work Breakdown Structure (WBS), Gantt chart, and discusses project success measurement criteria, such as proper scheduling, quality management, and stakeholder engagement. The case study highlights the importance of project management practices in addressing complex business issues and ensuring successful cloud migration.

Running head: PROJECT MANAGEMENT
Project Management: Travel’s Fun Pty Ltd case study
Name of the Student:
Name of the University:

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Executive summary
This report reflects the roles and essential responsibilities plays by both project manager and
project team associates while conducting any project. A scope statement including a Gantt hart,
WBS, network diagram are also elaborated in this report. The nominated organization Travel’s
Fun Pty Ltd was facing major operational challenges and thus wanted to move to the cloud
platform. The processes followed for the successful migration are elaborated in this paper.

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Table of Contents
1. Scope statement...........................................................................................................................4
1.1 Process or methods to determine the project scope...............................................................4
1.2 Key deliverables for the project or project milestones..........................................................4
1.3 Project acceptance criteria.....................................................................................................5
2. Developing set of achievable project...........................................................................................6
2.1 Explaining project goal..........................................................................................................6
3. Preparing project schedule...........................................................................................................7
3.1 Identification of project key milestones................................................................................7
3.2 Overall process of case study................................................................................................7
3.3 Project success measurement.................................................................................................9
3.4 Work Breakdown Structure (WBS) for the project...............................................................9
References......................................................................................................................................13

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1. Scope statement
1.1 Process or methods to determine the project scope
This paper portrays the decisive significance of using and applying project management
prcatices while managing any complex project n a competitive business environment. The
organization that has been nominated for this paper is Travel’s Fun Pty Ltd. In order to convert
any complex project in a simpler one, the applications of project management are much essential.
The concept of project management can be identified as a more simple deadline and budget
tracking tool used by the project managers while operating any project. The purpose of the
document is to identify key project deliverables along with the project milestones.
Travel’s Fun Pty Ltd offers both online and offline travel booking facilities globally but
due to the growing booking rates in the Asian destination the company is facing challenges with
its data storage and information management system. Due to application failure Travel’s Fun Pty
Ltd is willing to migrate to cloud platform so that they can gain global commercial profit. The
aim, goal and scope of the project are elaborated in the paper. Not only this, but also detail
project acceptance criteria, process or methods to be followed throughout the project
development life cycle period, project schedule, WBS and a Gantt chat is also represented in this
paper.
1.2 Key deliverables for the project or project milestones
Due to the recently increasing booking growth within the Australian territory, Travel’s
Fun Pty Ltd is facing issues with data management activities. It was also resulting, data security
level threats to the company. For insufficient data security, accessibility to personal and financial

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details of the clients was becoming easier to the hackers. The major activities or steps that will be
followed throughout include assess, pilot, moving data, application movement and final
movement to cloud. The cloud platform that will be undertaken by Travel’s Fun Pty Ltd must
have abilities of application resilience, disaster recovery and data backup. In order to deal with a
high volume of data, the project deliverables or milestones that are considered by Travel’s Fun
Pty Ltd to be followed throughout the project development life cycle period are:
 Migrating financial and transaction records
 Migration of products and services offered by the company
 Migrating customer detail records
 Implementation of Employee Self Service (ESS) system
 Addressing website issues
 Improving the currently available website
1.3 Project acceptance criteria
As clients are the most important asset for any project therefore, before migrating to
cloud server the expectation of the clients are needed to be considered by the project manager
and project team associates. The success and failure of any project is measured by project
manager and other team members at the same time whether a project will be accepted or not is
measured by the project sponsors and project managers. The project acceptance is measured on
the basis of some criteria. If any one of these criteria are not met then project sponsors denies
accepting the project. The basic factors those will be considered by project leader and sponsors
before accepting cloud platform migrating project include:
 The project requires to be completed in the primarily assigned time and budget

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 The project must met the expectation level of the clients
 The project plan must have realistic presentation
 The quality, features and nature of the project should be maintained all accurately
 There should be scope of continuous project improvement
 The project should be delivered followed by proper testing phases: unit, integrated
and user acceptance
 This project must have appropriate business continuity terms and conditions as
well
2. Developing set of achievable project
2.1 Explaining project goal
The goal of Travel’s Fun Pty Ltd is to accomplish cloud migration up to the required
industrial benchmark during continuation of the normal operations. The growing tour booking
from the Asian countries are causing major data threats for Travel’s Fun Pty Ltd. Though the
server does not causing any such issues. The server that is used by Travel’s Fun Pty Ltd is 15
years older and thus failing to handle large amount of data at a time. While users are trying to
inset, update any data in the server the process is becoming slower and thus the entire process is
failing to meet the client’s expectation. The duty of the second project manager is to deal with
the performance and personal issues. The ITS manager operating from the Headquarter has
worked earlier with the company but as they do not share a good understanding with each other
thus, this responsibility is handed over to the IT manager instead of the ITS manager.
The different requirement specifications or IT system specifications those are to be
considered for the cloud platform migration project of Travel’s Fun Pty Ltd are financial and

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transaction record keeping, products and service records, customer details record, Employee self
service (ESS) system and website challenges.
3. Preparing project schedule
3.1 Identification of project key milestones
The key project milestones those will be followed by the project manager and project
team members throughout the project development life cycle include:
 Migrating financial and transaction records
 Migration of products and services offered by the company
 Migrating customer detail records
 Implementation of Employee Self Service (ESS) system
 Addressing website issues
 Improving the currently available website
These activities must be performed followed by five basic project development phases in
terms of initiation, planning, design and development, monitoring and project closure. The
current websites operating by the company is lagging some advanced features. As a result,
confidential data loss is taking place while sharing information among the associates.
3.2 Overall process of case study
Travel’s Fun Pty Ltd, large national travelling agency headquartered in Dockland,
Melbourne, Australia. The Headquarter of the company serves all IT supporting activities and it
is comprises of multiple numbers of server rooms that operates data storing facilities to provide
operational flexibilities to Travel’s Fun Pty Ltd. the overall process or method that will be

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followed by Travel’s Fun Pty Ltd during the cloud migration are project initiation, planning,
development, monitoring and closure.
At the project initiation phase the project leader will identify the project scope followed
by a project scope statement. The risks are needed to be identified and analyzed by the project
associates to ensure what specific changes should be incorporated. It is duty of the project
manager and project team members to allocate the project team considering skills, knowledge
and experience of the associates. In this phase the project leader will prepare a project charter
comprising budget, timeline, resources, stakeholders and project acceptance criteria.
In the project planning phase, Travel’s Fun Pty Ltd will conduct a feasibility study to
design budget based on the project scope. Then in this phase a WBS, Gantt chart, risk
management plan and communication management are also prepared to avoid further risks and
issues. For tracking whether the project is governing towards accurate path or not the project
leader should use Gantt chart. In this phase, SMART project objectives are also developed.
Project development/ execution phase: In this stage, resources are assigned to
respective project activities. The complete project is directed by the project leaders. If any
changes are requested then proper schedule update and budget updates are incorporated in this
phase. In other words, the project manager needs to conduct change management program in this
phase.
In order to maintain an error free record keeping system, Travel’s Fun Pty Ltd should use
the SaaS cloud architecture where the information will be migrated. A developed IT system
needs to be real time processing system where transaction details will be stored maintaining
security, reliability, scalability and accountability as well. The different products and services

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offered by the company will be stored in the server. The personal and financial details of both
existing and new customers will be migrated in the cloud server. Travel’s Fun Pty Ltd, website
was facing some application risks those are resolved in this phase and then Employee self
Service System is incorporated to make sure that the employees will be able to access the server
24X7 regardless of time and their location as well.
Project monitoring phase: The performance of the project manager and the other team
associates are measured in this phase by using performance measurement matrices. Different
Key Performance Indicators (KPI) is there and based on defined project activities various KPI
should be considered to monitor the project. The specific actions those are generally monitored
in this phase include project objectives, quality deliverables, project performance, cost and time
or project schedule.
Project closure: The project closure phase represents a completed project with
stakeholder’s signoff. A post system maintenance plan and the final project draft is handover to
the project manager and sponsors as well in the project closure phase.
3.3 Project success measurement
In order to measure the success of the project the steps to be followed by the company
are:
 Proper project scheduling
 Design and development of
 Accurate Quality management plan
 Cost management plan
 Stakeholder management plan

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 Performance measurement
3.4 Work Breakdown Structure (WBS) for the project
The project is expected to be completed within a timeline of 160 days and a budget of
$80,000. The cost for software and other application license are included in the project WBS and
plan. The activities to be followed throughout are mentioned in the below section:
Schedule for cloud
migration of Travel’s Fun
Pty Ltd
Project initiation phase
Project scope
statement
development
Operational and
functional issue
analysis
Analyzing safety and
security challenges of
Travel’s Fun Pty Ltd
Estimating a rough
budget and time
Development of
project charter
Milestone 1:
Migrating financial
and transactional
records
Project planning phase
Risk management
plan
Resource
management plan
Feasibility analysis
Technical feasibility
Operational
feasibility
Functional feasibility
Milestone 2: Migrating
products and service
offered by the
company
Project design and
development phase
Selection of cloud
platform
Milestone 3: Migrating
products and service
offered by the
company
Milestone 4:
Migrating customer
detail records
Addressing website
issues Improving the currently
available website
Milestone 5:
Implementation of
Employee Self
Service (ESS)
system
Project monitoring phase
Unit testing
User acceptance
testing
Project closure phase
Stakeholder signoff
Post project
maintenance plan
Handover of final
project draft
Milestone 6:
Completion of
project closure
phase
Figure 1: Work Breakdown Structure of the project
(Source: Created by author)

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The project schedule is elaborated in the below table:
WBS Task Name Duration Start Finish
0 Schedule for cloud migration of Travel’s
Fun Pty Ltd 157 days Mon 8/5/19 Tue 3/10/20
1 Project initiation phase 33 days Mon 8/5/19 Wed 9/18/19
1.1 Project scope statement development 5 days Mon 8/5/19 Fri 8/9/19
1.2 Operational and functional issue analysis 6 days Mon 8/12/19 Mon 8/19/19
1.3 Analyzing safety and security challenges
of Travel’s Fun Pty Ltd 8 days Tue 8/20/19 Thu 8/29/19
1.4 Estimating a rough budget and time 6 days Tue 8/20/19 Tue 8/27/19
1.5 Development of project charter 8 days Fri 8/30/19 Tue 9/10/19
1.6 Milestone 1: Migrating financial and
transactional records 6 days Wed 9/11/19 Wed 9/18/19
2 Project planning phase 52 days Thu 9/19/19 Fri 11/29/19
2.1 Risk management plan 6 days Thu 9/19/19 Thu 9/26/19
2.2 Resource management plan 6 days Fri 9/27/19 Fri 10/4/19
2.3 Feasibility analysis 8 days Mon 10/7/19 Wed 10/16/19
2.4 Technical feasibility 9 days Thu 10/17/19 Tue 10/29/19
2.5 Operational feasibility 8 days Wed 10/30/19 Fri 11/8/19
2.6 Functional feasibility 7 days Mon 11/11/19 Tue 11/19/19
2.7 Milestone 2: Migrating products and
service offered by the company 8 days Wed 11/20/19 Fri 11/29/19
3 Project design and development phase 26 days Mon 12/2/19 Mon 1/6/20
3.1 Selection of cloud platform 13 days Mon 12/2/19 Wed 12/18/19
3.1.1 Milestone 3: Migrating products and
service offered by the company 8 days Mon 12/2/19 Wed 12/11/19
3.1.2 Milestone 4: Migrating customer detail
records 5 days Thu 12/12/19 Wed 12/18/19
3.2 Addressing website issues 5 days Thu 12/19/19 Wed 12/25/19
3.3 Improving the currently available
website 8 days Thu 12/26/19 Mon 1/6/20
3.3.1 Milestone 5: Implementation of
Employee Self Service (ESS) system 8 days Thu 12/26/19 Mon 1/6/20
4 Project monitoring phase 17 days Tue 1/7/20 Wed 1/29/20
4.1 Unit testing 8 days Tue 1/7/20 Thu 1/16/20
4.2 User acceptance testing 9 days Fri 1/17/20 Wed 1/29/20
5 Project closure phase 29 days Thu 1/30/20 Tue 3/10/20
5.1 Stakeholder signoff 7 days Thu 1/30/20 Fri 2/7/20
5.2 Post project maintenance plan 6 days Mon 2/10/20 Mon 2/17/20
5.3 Handover of final project draft 9 days Tue 2/18/20 Fri 2/28/20

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5.4 Milestone 6: Completion of project
closure phase 7 days Mon 3/2/20 Tue 3/10/20
Figure 2: Gantt chart of the project
(Source: Created by author)