Project Management Plan for Royale Pizza Shop Renovation Project

This project management plan outlines the renovation of Royale Pizza, a food industry business in Melbourne. The project aims to renovate the dining and kitchen areas, purchase new equipment, and expand the business while increasing sales and reducing food wastage. The plan includes project objectives, scheduled milestones, team responsibilities, success criteria, monitoring and control processes using the critical path method, a detailed project schedule, cost analysis, resource allocation, quality management strategies, risk management plans, and stakeholder management. The SIPOC model is implemented, and methods for project evaluation and closure are also included. The project is designed to be completed within the defined time and budget, ensuring high-quality work, worker safety, and employee satisfaction.

Running head: PROJECT MANAGEMENT
Project Management
Name of Student-
Name of University-
Author’s Note-

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Table of Contents
Implementation Plan........................................................................................................................1
Project Overview.........................................................................................................................1
Project Objectives........................................................................................................................1
Scheduled Milestones..................................................................................................................2
Responsibilities of Team Members.............................................................................................2
Success Criteria...........................................................................................................................3
Monitoring and Control Process......................................................................................................4
Tools and techniques used for monitoring...................................................................................4
Project schedule...........................................................................................................................5
Project cost...................................................................................................................................7
Resources Allocated....................................................................................................................9
Quality Management.................................................................................................................12
Risk Management......................................................................................................................12
Stakeholder Management..........................................................................................................13
Project Performance Evaluation....................................................................................................13
Implementation of SIPOC Model..............................................................................................13
Methods for project evaluation..................................................................................................14
Project quality management......................................................................................................15
Project Closure...............................................................................................................................15
Tools used for project closure....................................................................................................16
Post project planning.................................................................................................................16
Bibliography..................................................................................................................................18

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Implementation Plan
Project Overview
The project that is undertaken in this project planning is Royale Pizza situated in CBD
Melbourne. This food industry is famous in serving quality pizzas for its customers. The industry
offers both offline channels and online delivery to the customers which has made it more famous
over the area. With its increase in sales and improving the food quality, the owner of the shop
has decided to renovate the shop and buy new equipment for the shop so that they can expand the
business. The owner of Royale Pizza also wants to include other types of food along with their
pizzas and wants to reduce the wastage of food along with increase their sales profit by 25%.
This report explains the project implementation plan of renovating the pizza shop.
Renovating includes buying some equipment for the shop, flooring of the shop, construction
work, and other kitchen works that are to be done. This report includes the project monitoring
and control process about how the project will be monitored and performance evaluation about
the working progress of the project.
Project Objectives
The objective of project is to renovate the pizza shop that is situated in the Melbourne
region. Renovation includes renovating the dining area along with the kitchen area. The project
also intends to complete the project successfully with proper monitoring and control processes
included while developing the project. Proper project performance evaluation is also undertaken
in the project as a project objective.

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Scheduled Milestones
Task Name Duration Start Finish
Risk analysis of project 1 d Wed 1/04/20 Wed 1/04/20
Checklist of raw materials and
equipment
2 ds Fri 29/05/20 Mon 1/06/20
Complete flooring of new dinning
space
5 ds Thu 25/06/20 Wed 1/07/20
Completion of construction work 1 d Fri 31/07/20 Fri 31/07/20
Responsibilities of Team Members
Project manager: Responsibility of project manager is to organize and motivate the team
who are involved in a project. Project manager controls the time management in the project and
monitor the progress.
Finance Manager: The finance related issues are managed by financial managers.
Financial managers are responsible to produce financial reports, and calculates the direct
investments activities in the project (Eskerod and Jepsen 2016).
Technical manager: Provides guidance as well as helps the upper management with
progress update. He also makes changes in project plans and production.

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Procurement manager: Procurement manager is responsible for handling the buying
process in the project. All the equipment or the raw materials included in project are monitored
by the procurement manager.
Maintenance manager: Responsible to look after the maintenance process in the project.
Maintenance manager tracks the activities that are takes place in the project (Nicholas and Steyn
2016). He coordinates with the maintenance workers so that the work gets completed at schedule
time. He also identifies all areas of improvement and also assigns workers in the project.
Network analysts: Network analysts is mainly responsible for installation. Network
analyst also helps in layout as well as helps to maintain the network components within the
project. Helps to establish connection between the equipment and provides technical support
within the project.
Installing managers: Responsible to install all equipment in the renovation project. The
installation of the equipment should be done at the right location by the installing managers.
Installing managers are also responsible to hire staffs and provide training to them.
Success Criteria
The project success criteria in the project includes
1. The project is intended to be completed within the time and the cost that is defined in
the project.
2. The quality of work that is done within the project should be good and the client
should be happy with quality of work provided.

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3. The work that is under process should be safe and all workers working in the project
should be under safe criteria.
4. Success criteria also includes employee satisfaction and should also include learning as
well as development while developing the project.
5. There should also be environment performance criteria in long term project and all
those environment criteria should be included.
6. The success criteria also includes cash flow management that is the cash flow in the
project should be done properly.
7. All the resources that are specified for the project should be available while project
completion.
Monitoring and Control Process
Tools and techniques used for monitoring
The tool and technique that is used for monitoring the project is critical path method. The
critical path technique includes an algorithm technique that is used for scheduling as well as
planning project. This particular technique helps to find out the longest path that are in sequence
and completes project sequentially (Papke-Shields and Boyer-Wright 2017). Critical tasks
includes defining all the critical tasks and helps to complete the project within the deadline.
Usually critical tasks are used for complex projects. This technique is mainly used in
construction projects where evaluating the activities in project is the most important thing that
project manager should include.

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Project schedule
As 1st march 2020 is Sunday, so the project starting day is 2nd of March.
Activities
Total time
allocated
Starting date Finishing date
Renovating Royal Pizza 110 d Mon 2/03/20 Fri 31/07/20
Project Design 23 d Mon 2/03/20 Wed 1/04/20
Organize meetings 1 d Mon 2/03/20 Mon 2/03/20
Gather requirements 8 d Tue 3/03/20 Thu 12/03/20
Documents requirements 1 d Fri 13/03/20 Fri 13/03/20
Develop project timeline 7 d Mon 16/03/20 Tue 24/03/20
Develop list of equipment 5 d Wed 25/03/20 Tue 31/03/20
Risk analysis of project 1 d Wed 1/04/20 Wed 1/04/20
Procurement and Delivery 43 d Thu 2/04/20 Mon 1/06/20
Development strategies 4 d Thu 2/04/20 Tue 7/04/20
Allocate project stakeholders 2 d Wed 8/04/20 Thu 9/04/20
Defining the roles and
responsibilities
3 d Fri 10/04/20 Tue 14/04/20
Hold a meeting 1 d Wed 15/04/20 Wed 15/04/20

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Developing scope baseline 2 d Thu 16/04/20 Fri 17/04/20
Set cost baseline 3 d Mon 20/04/20 Wed 22/04/20
Define project risk and project
quality
4 d Thu 23/04/20 Tue 28/04/20
Communication plan 5 d Wed 29/04/20 Tue 5/05/20
Gathering of raw materials 7 d Wed 6/05/20 Thu 14/05/20
Delivery of equipment 10 d Fri 15/05/20 Thu 28/05/20
Checklist of raw materials and
equipment
2 d Fri 29/05/20 Mon 1/06/20
Construction of project 22 d Tue 2/06/20 Wed 1/07/20
Breaking of rear staircase 4 d Tue 2/06/20 Fri 5/06/20
Extending kitchen area 5 d Mon 8/06/20 Fri 12/06/20
Renovate flooring 5 d Mon 15/06/20 Fri 19/06/20
Extend Dinning space 3 d Mon 22/06/20 Wed 24/06/20
Complete flooring of new
dinning space
5 d Thu 25/06/20 Wed 1/07/20
Installation and Painting 44 d Tue 2/06/20 Fri 31/07/20

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Install air conditioner 1 d Tue 2/06/20 Tue 2/06/20
Cleaning of exhaust system in
kitchen
13 d Wed 3/06/20 Fri 19/06/20
Installation of software and
hardware equipment
8 d Mon 22/06/20 Wed 1/07/20
Safety Inspection 1 d Thu 2/07/20 Thu 2/07/20
Electrical work 5 d Fri 3/07/20 Thu 9/07/20
Plumbing work 5 d Fri 10/07/20 Thu 16/07/20
Paint the building 10 d Fri 17/07/20 Thu 30/07/20
Completion of construction
work
1 d Fri 31/07/20 Fri 31/07/20
Project cost
Activities Total Cost
Renovating Royal Pizza $39,340.00
Project Design $4,960.00
Organize meetings $160.00
Gather requirements $2,560.00

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Documents requirements $160.00
Develop project timeline $1,120.00
Develop list of equipment $800.00
Risk analysis of project $160.00
Procurement and Delivery $17,360.00
Development strategies $1,920.00
Allocate project stakeholders $640.00
Defining the roles and responsibilities $1,440.00
Hold a meeting $480.00
Developing scope baseline $960.00
Set cost baseline $1,440.00
Define project risk and project quality $1,920.00
Communication plan $2,400.00
Gathering of raw materials $2,800.00
Delivery of equipment $2,400.00
Checklist of raw materials and equipment $960.00
Construction of project $6,920.00

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Breaking of rear staircase $640.00
Extending kitchen area $1,800.00
Renovate flooring $1,600.00
Extend Dinning space $480.00
Complete flooring of new dinning space $2,400.00
Installation and Painting $10,100.00
Install air conditioner $700.00
Cleaning of exhaust system in kitchen $4,680.00
Installation of software and hardware equipment $1,280.00
Safety Inspection $480.00
Electrical work $1,200.00
Plumbing work $1,200.00
Paint the building $400.00
Completion of construction work $160.00
Resources Allocated
Task Name Resource Names

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Renovating Royal Pizza
Project Design
Organize meetings Project manager, Shop owner
Gather requirements Finance manager, Technical manager
Documents requirements Project manager, Shop owner
Develop project timeline Shop owner, Procurement manager
Develop list of equipment Technical manager
Risk analysis of project Technical manager
Procurement and Delivery
Development strategies
Finance manager, Procurement manager,
Technical manager
Allocate project stakeholders Project manager, Technical manager
Defining the roles and responsibilities
Finance manager, Procurement manager,
Technical manager
Hold a meeting
Finance manager, Procurement manager,
Technical manager
Developing scope baseline
Finance manager, Procurement manager,
Technical manager

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Set cost baseline
Finance manager, Procurement manager,
Technical manager
Define project risk and project quality
Finance manager, Procurement manager,
Technical manager
Communication plan
Finance manager, Procurement manager,
Technical manager
Gathering of raw materials
Finance manager, Procurement manager, Raw
material suppliers
Delivery of equipment Technical manager, Equipment suppliers
Checklist of raw materials and equipment
Finance manager, Procurement manager,
Technical manager
Construction of project
Breaking of rear staircase labors, construction contractor
Extending kitchen area labors, construction contractor, raw materials [1]
Renovate flooring
labors, construction contractor, Technical
manager
Extend Dinning space labors, construction contractor
Complete flooring of new dinning space
labors, construction contractor, Project manager,
Procurement manager

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Installation and Painting
Install air conditioner Equipment[1], Installing engineers
Cleaning of exhaust system in kitchen Installing engineers, Maintenance manager
Installation of software and hardware
equipment
Networking analysts
Safety Inspection
Finance manager, Project manager, Shop owner,
Technical manager
Electrical work Electrician, Maintenance manager
Plumbing work Plumbers, Maintenance manager
Paint the building labors
Completion of construction work Project manager, Shop owner
Quality Management
Quality control and management includes performance of project, durability in the
project and the fitness purpose. The project quality control includes process of quality
management that helps to complete the project with the required specification that are provided
by the clients (Newton 2016). The quality that is included in project is architectural quality,
functionality of project, accessibility of project, and cost-efficiency for the project.
Risk Management
The risks included in Royale Pizza renovation project are:

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Technical risks: There is technical risks in the project that is to be restricted while
developing the project (Kerzner 2017). Technical risk includes uncertainty of all the resources as
well as availability of the materials in the project. Incomplete design can also be referred to as
the technical risks.
Logistical Risks: There can also be logistical risks that are needed to be addressed in a
project. Logistical risks include transportation facilities as well as equipment availability in the
project.
Management Risks: This includes uncertain resource productivity are to be managed by
the management.
Stakeholder Management
Managing the stakeholders includes relationships between organization and between
groups they work for. The stakeholder management impacts the individual and have both
positive and negative influence on project (Heagney 2016). There is internal stakeholders and
external stakeholders in the project. Internal stakeholders includes owner of Royale Pizza who
provides funding for the project. External stakeholders includes customers, and all other
resources included in project. The success rate of the project is reduced if the stakeholders are
managed ineffectively. Effective stakeholder management includes multiple expectations and
that cannot be achieved at same time.
Project Performance Evaluation
Implementation of SIPOC Model
This model would help project manager that describes the transformation process that is
within the company. SIPOC model helps to process improvement that helps in summarizing all

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the input as well as output that are included in multiple processes. SIPOC includes suppliers,
inputs, process, output, as well as customers included in project. The SIPOC model helps in
project transformation that states the parties are involved (Gueorguiev 2018). The supplier
includes raw materials as well as includes semi-finished products, includes expertise tailored as
well as knowledge that are needed in a company. This model helps to prevent all the parts that
are included in transformation process that are overlooked (Brown 2019). This helps to clarify all
the process that the employees have and includes transformation of the final product. SIPOC also
helps the employees to define a new process clearly in the project.
Methods for project evaluation
Project evaluation includes more assessment that is to be provided in the project.
Evaluation of project means evaluating all the stages included in the project. That includes
planning, implementation phase and monitoring phase. Project evaluation helps in process of
decision making (Fewings and Henjewele 2019). There are two types of project evaluation; static
project evaluation and dynamic project evaluation. Static methods includes accessing project
effectiveness for investment of the projects that helps in defining the annual relationship in the
project. Static methods is simple and helps in easy communication. In dynamic method of project
evaluation, different methods are used to evaluate the project. Dynamic method includes Return
of Investment, payback method, net present value and internal rate of return.
The evaluation method that is included in renovating Royale Pizza is payback method.
This is calculated as the total time or the total number of years that states summation of
discounted net revenues is equal with the total cost included in the project (Meredith, Mantel and
Shafer 2017). This method suggests that if one number in a project is selected, then project with
minimum payback period is to be implemented.

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Project quality management
The quality of a project includes all processes as well as activities that helps to configure
as well as achieve the total project deliverables quality. Project quality depends on need of
customer and includes need of stakeholders from project deliverables. There are certain factors
that are to be included while considering the quality of the project. This includes customer
satisfaction, prevent over inspection, and helps in continuous inspection (Marchewka 2016).
Customer satisfaction is directly related with quality and managing the quality helps to improve
customer satisfaction. Prevention over inspection includes preventive cost and the internal failure
costs. There is also continuous improvement needed which consists of continuous improvements
of project deliverables that comes over time.
For implementing project quality management, three steps are to be used in project, Plan
quality of the project, provide quality assurance and includes quality control in project. Plan
quality helps to identify project requirements and define how the project can be managed. Plan
quality includes quality checklist that helps to collect as well as organize all marks that helps to
complete the project (Young 2016). Project assurance states that processes included in the
project deliverables meets the quality requirement. This includes project audit and checklists of
all the processes that are included in the project. Checking the quality control helps to check the
project deliverables in process of project management that helps to adjust the deliverables of the
project.
Project Closure

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Tools used for project closure
The closing phase is the last phase in project development and includes culmination of
phases in project life cycle or helps to complete project. Finalizing all activities that are in the
process groups helps to complete the project formally (Harrison and Lock 2017). Closing a phase
in the project or the entire project, it is needed to complete project deliverables and while project
completion, all project deliverables are to be approved and includes the final product is to be
accepted. There are organizational process assets that describes the phases as well as guidelines
of project closure. The criteria included are performance review, updates of project management
plan, updates on project document, and the lessons that are learned after completion of the
project.
Post project planning
Post project planning helps to evaluate the project objectives and state whether the
objectives of the project are set or not. Post project plan helps to evaluate the effectiveness of the
project and how it was managed. Post project implementation helps in avoiding mistakes in the
future projects and helps to learn the project in a better way (Kissi et al. 2019). This is
considered as the last step that is needed to be implemented in a project and is usually connected
with independent party which acts more objectively so that determinations can be made while
project is running. Post project planning provides stakeholders a confidence to know about the
objective of project and check whether project objectives are met or not. There are certain
method that can be used for post project planning (Mateo 2016). The methods are gap analysis,
project goals, stakeholders, project cost, project benefits, lessons learnt and the project report.
The method that is included in renovating Royale Pizza benefits that the food industry
has achieved after the implementation of project. The aim of project was to improve the business

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profitability by 25% and increase customer satisfaction. It is to be analyzed that if customers are
satisfied with the service that is provided by the industry and food industry has increased its
profit percentage or not. Benefit method of post project planning also helps to find out the
changes that are required to maximize the project result.

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