Business Project: Self-Checkout System Implementation at Co-operative

This project outlines the implementation of self-checkout systems in The Co-operative stores, aiming to improve customer service and incorporate advanced technology. The project follows a theoretical framework that includes initiation and planning phases. Research methods include primary and secondary research, using surveys, questionnaires, books, and articles. The project identifies risks and communication resources, evaluates research tools, and provides recommendations based on research outcomes. The conclusion emphasizes the importance of project management in developing new ideas and improving business strategies.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

INTRODUCTION
Business management is referred is the administration of the organization
and coordination of the business activities.
It basically consist of the functions such planning, organising, staffing,
directing and controlling in order to meet the stated objectives of the
business (Pettinger, 2020).

Research project aims, objectives and research
questions
Aim: To develop and build the self checkout systems in The Co-operative
stores for improving the easiness and accuracy in customer servicing while
adopting the advanced technology within organisation in order to enhance
the productivity and performance of the company in an effective and
efficient manner.

Theoretical Frame work
• Initiation: It is the first phase of project life cycle under which the needs or
objectives of project have been analysed. At this stage, the Cooperative Group
decide their objective of project which include the introduction of self-checkout
systems at their stores
• Planning: This phase of project life cycle include the entire planning of bringing
self-checkout systems at the stores of Corporative Group.

Identify the methods of research used
• The range of research method have been identified by the two methods of
research which include primary method and secondary method.
• Primary method include the research method under which the fresh
information's has been collected by the use of several methods.

Reasons for chosen methods of research
Primary and secondary research both are undertaken in the form surveys and
questionnaire and also by referring books and articles for that authentic and
relevant information can be referenced.
Moreover, both qualitative and quantitative research are undertaken in the
form of theory based on case study and data analysis based on questionnaire.

Research activities/ procedures
• Risk: Risks identified are such that the organization cannot trust the system
completely without any manual monitoring by any human staff.
• Communication resources: Platforms used for the communication in the current project
management are the electronic mails, conferences and circulars in order to pass on the
relevant information among the staff and the technical team to be alert if any problems
raises while developing and using of the systems.

Communicate your research outcomes
1. According to you, is it relevant to undertake the market research
and collect the information regarding viewpoints of customers in
context with the self-checkout system?
a. Yes
b. No
c. May Be

Evaluation of tools used for your
research
It is concluded that questionnaire used in order to analyse and interpret the data
collected in the survey is important for developing the self-checkout system.
This is because this helps in the examination of different view points so that
decision making can be done in a strategic manner for the successful
accomplishment of the current project.

Critical analysis of research outcomes with
valid justified recommendations
It is recommended that the organization must create the awareness and
understanding of the relevancy to undertake the market research and collect
the information regarding viewpoints of customers in context with the self-
checkout system.

Conclusion
It is concluded that small business and project management is an important
concept to learn and study so that its applications can be applied in the real
world organizations. This is because it helps in developing the new ideas in
order to improve the business strategies and products offered by the
company.

Reference
• Badiru, A.B., 2019. Project management: Systems, principles, and applications.
CRC Press.
• Buganová, K. and Šimíčková, J., 2019. Risk management in traditional and agile
project management. Transportation Research Procedia, 40, pp.986-993.
• Chofreh, A.G., Goni, F.A., Malik, M.N. and Klemeš, J.J., 2019. The imperative
and research directions of sustainable project management. Journal of Cleaner
Production, 238, p.117810.