Project Management Case Study: Virtucon & Globex - Analysis Report

This case study examines the implementation of an online ticketing system for the "Riverina Agriculture and Lifestyle" show, addressing the challenges of the existing manual ticketing process. The project aims to maximize ticket sales, improve the ticketing system, and provide easy access to tickets through online platforms. The case study outlines the project's objectives, team charter, communication plan, and risk management strategies. It includes details on team roles, responsibilities, meeting schedules, and communication methods. The analysis covers learning cycles, stakeholder roles, and expectations, with a reflection on the importance of effective project management skills, risk mitigation, and resource management. The project utilizes various project management tools and techniques to ensure project success. The case study concludes with a bibliography of relevant project management resources.

Running head: PROJECT MANAGEMENT
Case Study-Virtucon & Globex
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
Part one:...........................................................................................................................................2
1.1 Project Name/Team/Description...........................................................................................2
1.2. Project Overview..................................................................................................................2
1.3. Project description and objectives........................................................................................2
1.4. Team charter.........................................................................................................................3
Part two:...........................................................................................................................................8
2.1 Learning cycles......................................................................................................................8
Part three:.........................................................................................................................................8
3.1 Communication Plan.............................................................................................................8
Part four:........................................................................................................................................11
4.1 Reflection.............................................................................................................................11
Bibliography..................................................................................................................................13

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PROJECT MANAGEMENT
Part one:
1.1 Project Name/Team/Description
Team Name:
Name of team
members
Role/Title Contact No. E-mail
<Please fill> Project manager <Please fill> <Please fill>
<Please fill> Business analyst <Please fill> <Please fill>
<Please fill> Risk manager <Please fill> <Please fill>
<Please fill> System analyst <Please fill> <Please fill>
1.2. Project Overview
“Riverina Agriculture and lifestyle” show was mainly founded in the year 2010, which
generally helps in displaying agricultural equipment, local business as well as suppliers. It is
identified that tickets are generally buyed by the people for attending the show. The present
procedure of ticketing selling is creating number of challenges before the organization. It is
found that when the crowds for attending the show are in large number then they generally slip
through the gate in order to avoid standing in the queue for tickets. For avoiding this type of
problem, the organization wants to develop proper system of ticketing. The implementation of
online ticketing system is quite helpful in minimizing the queue at the gates for ticket invasion.

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PROJECT MANAGEMENT
1.3. Project description and objectives
It is identified that the implementation of online ticketing system within the organization
“RALS” helps in minimizing the problems that the people faces due to manual system of
ticketing. It is found that the developed system is quite significant in enabling patrons for
accessing different type of show tickets from any of mobile devices or online platform. Due to
the online system, the people can book the ticket before the show and thus the problem of
standing in queue can be reduced or minimized to some extent.
The objectives of the project are:
 To maximize the sales of various ticket
 To develop an online system of ticketing for improving the system of ticketing
 To design an effective system so that the tickets can be accessed easily from any of the
online platform
1.4. Team charter
Team Members Title Knowledge and skills
inventory
Roles and
responsibilities
<Please fill> Project manager The project manager
have proper
communication skills
that helps them to
manage the project
properly
The project manager
helps in managing the
different phases of the
project effectively for
developing the
ticketing system

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PROJECT MANAGEMENT
<Please fill> Business analyst They have effective
knowledge as well as
skills of developing
the information
system and therefore
the online ticketing
system is
implemented
successfully.
They are quite
responsible of
analyzing various
needs of the project
are very much
necessary for
developing the online
system of ticketing.
<Please fill> Risk manager The risk manager is
capable of identifying
different types of
challenges and
problems associated
with project
The risk manager is
responsible of
managing the risk that
generally occur by
using proper risk
mitigation strategy
<Please fill> System analyst The system analyst is
quite capable of
executing as well as
planning the entire
project effectively by
creating its
appropriate design
The system analyst is
very much capable of
implementing the
online ticketing
system properly

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PROJECT MANAGEMENT
Communication
Type
Frequency/time Location email and
document
storage location
Oversight and
accountability
email Weekly Office email, video
conference
The project
manager
generally
arranges meeting
with the project
contractors on a
weekly basis in
order to
determine the
progress of the
project.
Project status
report
Weekly Conference hall Meeting minutes,
video conference
and audio
conference.
The meeting is
arranged with the
team leaders for
getting
appropriate
information
about project

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PROJECT MANAGEMENT
status.
Team lead
meetings
Monthly Branch office The meeting is
mainly arranged
by the team
leaders for
discussing on
various risks as
well as
challenges that is
mainly
associated with
the project.
Steering
committee
meetings
Monthly Conference hall Audio
conference,
email
Meeting is
generally
arranged by the
committee for
developing the
project so that
the development
of the project
becomes
successful for the
organization.

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PROJECT MANAGEMENT
Team Rules and expectations
Rules of the team include:
 Proper contract must be created for providing messages if any type of changes are
required to be incorporated within the project
 Proper notice must be provided to the higher authority if the team members are unable to
attend meetings
 Mail id must be maintained for conveying information about leaves.
Expectation:
It is normal from the colleagues that they should be fit for leading the different doled out
parts and obligations regarding the improvement of the project effectively. The working
environment of the association must be produced and the required assets for the task must be
provided enough with the goal that the advance of the undertaking does not get discouraged.
Signature: Date:
< Name: please fill> (Business analyst) <Please fill>
< Name: please fill>(Project manager) <Please fill>
< Name: please fill> (Risk manager) <Please fill>

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PROJECT MANAGEMENT
< Name: please fill>(Resource manager) <Please fill>
Part two:
2.1 Learning cycles
Meeting Organizer Scribe Understanding the
project
Meeting 1 Business analyst Business analyst Proper specification
of the entire system
for analysis
Meeting 2 Project manager Project manager Conceptualization as
well as initialization
Meeting 3 Project manager Business analyst Developing project
charter
Meeting 4 Project manager Business analyst Identifying different
type of requirements
as well as needs of
Globex
Part three:
3.1 Communication Plan
Stakeholder Power/Influence Interest Communication Meetings Other forms of

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PROJECT MANAGEMENT
Role Strategy stakeholders
are part of
communication
Project
manager
High High manage closely The project
manager
arranges
meetings
with the
team
members for
motivating
them so that
they can
work
properly for
achieving
project
success.
Meeting
minutes, video
conference and
audio
conference
Resource
manager
Medium High Monitor closely The resource
manager
generally
arranges
meetings in
order to
Audio
conferences,
and meeting
minutes

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PROJECT MANAGEMENT
manage the
various
resources of
the
organization
properly so
that the
entire project
will be
executed
properly.
System
designer
Medium High Keep informed They
generally
arrange
meetings for
reflecting the
problems
they faces
while
designing the
system of
ticketing.
Email,
telephone calls
as well as catch
up meetings.