Project Management Plan: Redesigning MIS in Burger King (Course Code)

This project management plan focuses on the redesign of the Management Information System (MIS) for Burger King. It outlines a comprehensive approach, beginning with an introduction to the project's goals: to enhance decision-making capabilities and improve business operations. The plan includes a communication strategy, stakeholder prioritization matrix, work breakdown structure (WBS), and a RACI chart to define roles and responsibilities. It details the project schedule, using both Activity on Node diagrams and Gantt charts, along with time estimation methods. The plan also covers resource allocation, budgeting, and reporting, incorporating earned value management and timeline reporting. Risk management strategies, quality management tools, and a change management process are also presented. The project concludes with a transition plan, outlining procurement closure, knowledge management, and lessons learned, culminating in a final project closure phase. The budget of the project is $91,340.00.

Running head: PROJECT MANAGEMENT
Redesign Management Information System in Burger King
Name of the Student:
Name of the University:

1PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................3
2. Communication plan, WBS and RACI........................................................................................3
2.1 Stakeholder prioritization matrix...........................................................................................3
2.2 Project communication matrix...............................................................................................4
2.3 Work breakdown structure....................................................................................................5
2.4 RACI chart.............................................................................................................................7
3. Project Schedule Plan..................................................................................................................9
3.1 AoN........................................................................................................................................9
3.2 Time estimation...................................................................................................................10
3.2.1 Time estimation- Enumeration method........................................................................12
3.2.2 Time estimation- Two pass method..............................................................................13
3.3 Critical path.........................................................................................................................13
3.4 Gantt chart...........................................................................................................................14
4. Resources and budgeting...........................................................................................................15
4.1 Resource loading.................................................................................................................15
4.2 Budget..................................................................................................................................15
4.3 Reporting.............................................................................................................................19
4.3.1 Earned value management............................................................................................19
4.3.2 Timeline reporting........................................................................................................21
5. Risk management.......................................................................................................................22
5.1 Risk identification................................................................................................................22
6. Quality management and project closure..................................................................................23
6.1 Quality tools.........................................................................................................................23

2PROJECT MANAGEMENT
6.2 Change management............................................................................................................24
7. Project closure...........................................................................................................................25
7.1 Transition plan.....................................................................................................................25
7.2 Close procurements.............................................................................................................26
7.3 Knowledge management.....................................................................................................26
7.4 Lessons learned....................................................................................................................26
7.5 Customer feedback..............................................................................................................26
8. Conclusion.................................................................................................................................27
References......................................................................................................................................28

3PROJECT MANAGEMENT
1. Introduction
The project plan is based on redesign of management information system in Burger King
(BK). BK is the global chain of the hamburger fast food restaurants within America. The project
is based on developing a Management Information System (MIS) for the company based on the
project management principles. The proposed system should provide decisions making activities
to the management team so that they can improve over the business operations. It is used to
provide various impacts like improvement of the contact technologies, and unpredictability of
demands of the clients. The project plan discusses about various aspects of the project
management such as communication plan, work breakdown structure, RACI matrix, scheduling
of entire project, resource and budget planning, risk management, quality management and
project closure.
2. Communication plan, WBS and RACI
2.1 Stakeholder prioritization matrix
This matrix is used to identify the project stakeholders those are involved into the project
along with its power and interest to manage the project work. By use of this matrix, it is used to
determine the stakeholders to manage the project work closely (Kloppenborg 2015, pp. 182).
List of
stakehold
er
Issues of
project
stakehold
ers
Pow
er
Intere
st
Influen
ce
Impa
ct
Urgen
cy
Legitima
cy
Tot
al
Priori
ty
Project
Manager
Proper
planning
of the
project
3 2 2 1 2 3 14 High
Executive
Sponsors
Collect
fund for
1 3 2 1 2 1 10 Mediu
m

4PROJECT MANAGEMENT
the project
Project
Team
Follow a
strict
project
schedule
1 2 1 1 2 1 8 Mediu
m
Functiona
l Lead
Oversee
the
functions
of sales
2 1 1 2 1 1 8 Mediu
m
Technical
Lead
Success of
the
software
solutions
1 3 1 1 3 1 10 Mediu
m
Steering
Committe
e
Monitor
the quality
of the
project
2 3 1 1 1 3 11 Mediu
m
System
Analyst
Analyze
the
proposed
system
1 2 3 2 1 1 9 Mediu
m
2.2 Project communication matrix
It is the document in form of table which summarizes the communication plan behind
redesign of the management information system in Burger King. The matrix is accessible to the
project stakeholders along with updated through entire project work (Kloppenborg 2015,
pp.190).

5PROJECT MANAGEMENT
Stakeholder Lessons
learnt
Information
shared
Time Method Project
owner
Project
Manager
Kick off the
project
Project
objectives and
goals
Weekly basis Face-to-face
meetings
Project Board
Executive
Sponsors
Meetings with
the project
team
Review the
project budget
As required Email and
presentation
Project Board
Project Team Plan the
entire work
Status of the
project
Weekly basis Face-to-face
meetings
Project
Manager
Functional
Lead
Project status
update
Review the
functions of
system
Monthly basis Email and
presentation
Project
Manager
Technical
Lead
Technical
design
Review the
technical
details
Monthly basis Email and
presentation
Technical
team
Steering
Committee
Manage the
project plan
Update the
leadership on
status
Monthly basis Face-to-face
meetings
Project
Manager
System
Analyst
Review the
proposed
system
Discussing
the required
features of
MIS
Weekly basis Email and
presentation
Project
Manager
2.3 Work breakdown structure
[Redesign Management Information System for Burger King]
WBS Task Name
1 Charter Sign Off
2 Initiation of MIS project

6PROJECT MANAGEMENT
2.1 Identifying the scope of project
2.2 Hiring of the human resources
2.3 Feasibility study
2.4 Analyzing the project requirements
2.5 Determining the needs of the business
2.6 Business case
2.7 Milestone 1: Completion of initiation phase
3 Planning of MIS project
3.1 Gathering the requirements of system
3.2 Planning the schedule and cost of system
3.3 Specifications of project scope
3.4 Peer review
3.5 Milestone 2: Completion of planning phase
4 System analysis phase
4.1 Design MIS system
4.2 Preliminary Conceptual Design
4.3 Final design of the system
4.4 Milestone 3: Completion of system analysis phase
5 System testing phase
5.1 Testing of the MIS system
5.2 Identifying the project resources
5.3 Identifying the system tools

7PROJECT MANAGEMENT
5.4 Milestone 4: Completion of system testing phase
6 Risk management phase
6.1 Risk management plan
6.2 Testing the system performance
6.3 Milestone 5: Completion of risk management phase
7 User training phase
7.1 Identifying the trainee
7.2 Conduct the training
7.3 Milestone 6: Completion of user training phase
8 Closure phase
8.1 Release of the resources
8.2 Draft of the final project plan
8.3 Final sign off
8.4 Milestone 7: Completion of closure phase
2.4 RACI chart
This matrix documents roles as well as responsibilities of the project resources those are
involved in the project plan. R- Responsible; A- Accountable; C- Consulted; I- Informed
WBS
code Task Name Project
Sponsor
Project
Manager
Technical
Lead
System
Analyst
Project
Team
1 Charter Sign Off A R I C I
2.1 Identifying the scope of
project
I R A I I
2.2 Hiring of the human R R A C -

8PROJECT MANAGEMENT
resources
2.3 Feasibility study C R I R I
2.4 Analyzing the project
requirements
R A A C I
2.5 Determining the needs of the
business
I R C - -
2.6 Business case - R A - I
3.1 Gathering the requirements
of system
R A R C I
3.2 Planning the schedule and
cost of system
A R I I A
3.3 Specifications of project
scope
R C A A I
3.4 Peer review - R - I I
4.1 Design MIS system C A R R I
4.2 Preliminary Conceptual
Design
C R A I C
4.3 Final design of the system R A R C I
5.1 Testing of the MIS system R A I R I
5.2 Identifying the project
resources
I I C R I
5.3 Identifying the system tools I A - - A

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6.1 Risk management plan R A C I -
6.2 Testing the system
performance
C R A I C
7.1 Identifying the trainee - I I - R
7.2 Conduct the training - R I - -
8.1 Release of the resources - R A C I
8.2 Draft of the final project plan C R A I C
8.3 Final sign off R R I I I
3. Project Schedule Plan
3.1 AoN

10PROJECT MANAGEMENT
Figure 1: Activity on Node Diagram
(Source: Created by author using Ms Vision)
3.2 Time estimation
WBS Task Name Duration WBS
Predecessors
Explanation on
duration
1 Charter Sign Off 4 days -
Sign off by project
manager and sponsor
on different days
2 Initiation of MIS project 14 days
2.1 Identifying the scope of project 3 days 1
Takes 3 days for
identifying in-scope
and out scope items
2.2 Hiring of the human resources 2 days 2.1
Takes time to select
the best skilled
resources
2.3 Feasibility study 5 days 1
Takes time for
technical and financial
analysis
2.4 Analyzing the project
requirements 3 days 2.3 Identify all project
needs
2.5 Determining the needs of the
business 4 days 2.4 Identify all project
needs
2.6 Business case 2 days 2.5 Identify objectives,
aim and goals
3 Planning of MIS project 13 days
3.1 Gathering the requirements of
system 3 days 2.7
Takes time to identify
functional and non-
functional
requirements

11PROJECT MANAGEMENT
3.2 Planning the schedule and cost
of system 5 days 2.3
Takes time to plan as
per project
requirements
3.3 Specifications of project scope 3 days 3.2
Takes 3 days for
identifying in-scope
and out scope items
3.4 Peer review 5 days 3.3 Review entire project
activities
4 System analysis phase 15 days
4.1 Design MIS system 4 days 2.5 Identify the system
design needs
4.2 Preliminary Conceptual Design 3 days 3.3,3.4 Design the system as
per needs
4.3 Final design of the system 6 days 4.2 Design the system as
per needs
5 System testing phase 19 days
5.1 Testing of the MIS system 5 days 4.4
Test the proposed
system- user testing,
acceptance testing
5.2 Identifying the project
resources 9 days 4.4 Identify all the
resources involved
5.3 Identifying the system tools 10 days 5.2 Identify tools and
techniques used
6 Risk management phase 27 days
6.1 Risk management plan 15 days 4.3 Identify all the project
risks
6.2 Testing the system
performance
12 days 6.1 Test the system-user
testing and system
acceptance testing