Project Negotiation, Conflict, & Stakeholder Mgmt Presentation

This presentation delves into the critical aspects of project management, focusing on project negotiation, conflict management, and stakeholder engagement within diverse project settings. It highlights the importance of persuasion, logic, and influential factors in navigating complex government and non-government contractual arrangements. The presentation analyzes the Channel Tunnel project as a case study, identifying key factors that contributed to its challenges, such as modified specifications and communication issues. Legal aspects, including dispute resolution and intellectual property ownership, are also discussed. Various project delivery methods, negotiation strategies, and conflict resolution techniques are explored, emphasizing the need for effective communication, empathy, and collaboration to achieve successful project outcomes. The presentation concludes by underscoring the significance of stakeholder engagement and strategic decision-making in ensuring project success. Desklib provides a platform to access this and many other solved assignments.

All project management related concepts and theories plays very crucial
role in doing proper project negotiation and conflict management. In this
particular presentation, it mainly discussed about some points mentioned
below:
 Persuasion, Logic as well as different influential factors
 Complex as well as diverse Government and Non-Government project
contractual arrangement
 Presenting various project management related arguments
 Ways of doing conflict management, proper stakeholder engagement as
well as better project negotiation.

Channel Tunnel Project is mainly deals with 31.35 mi rail tunnel which
are built to connect both France and UK. The main to design this
particular tunnel is the increase in economy factors of both the country.
However, the incurred cost in this tunnel implementation have increased
to 14.9 Billion dollars from 5.5 Billion dollars.

The most important three factors leads this particular project of Channel
Tunneling towards failure are listed below:
 Modified specification of channel
 Improper communication between French as well as British team
 Numbers of bids done by different firms for this particular contract

Some of the legal aspects implemented in this project are discussed below:
 Dispute jurisdiction resolutions
 Ownership of Intellectual Property
 Offering and Acceptance
 Limitation of liability provisions
 Both intention and capacity to implement different legal relations
 Needed proper consent from both related parties.

 ROO (Rehabilitate – Own – and - Operate)
 BT (Build – and – transfer)
 ROT (Rehabilitate – Operate – and - Transfer)
 CAO (Contract - Add - and - Operate)
 BOT (Build – Operate – and Transfer)
 DOT (Develop – operate - transfer)
 BLT (build – lease – and - transfer)
 BTO (Build – transfer – and - operate)
 BOO (Build – own – and – operate)

 Equity Stakes
 Constant purchases of all available services
 Guarantees
 Both delivering and building contracts
 Concessions
 Leases
 Services purchase

 Both the goals and the interest of all stakeholders and
parties.
 Interdependency of the negotiating parties
 The past relations among the two parties
 The personalities, temperament, and nature of the parties
 Each party’s persuasive ability

 Personal relationship
 Fear
 Mutual obligations
 Future considerations
 Practical wisdoms

 Paraphrase after listening
 Emotional Labeling
 Report Building
 Open Ended Questions and Effective Pauses
 Being a Projective Thinker

 Accommodating
 Avoiding
 Collaborating
 Compromising
 Competing

 Surveys and questionnaire
 Road shows and exhibitions
 Public meetings
 Utilizing full range of media
 Structured interviews
 Semi structured interviews