Commercial Conflict Resolution Analysis - PPMP20011 Week 6 Portfolio

This assignment, a Week 6 portfolio for the PPMP20011 course, focuses on commercial conflict resolution. It delves into the importance of trust in negotiations, the nature of conflict in commercial settings, and various conflict management methodologies such as forcing, collaborating, compromising, withdrawing, and smoothing. The assignment explores project negotiation, framework requirements, and methods for reconciling conflicting objectives. It also examines the impact of cultural backgrounds, project delays, and the use of project management tools for conflict resolution. The student reflects on the provided readings, course materials, and learning outcomes, integrating insights from other units and providing supporting documentation. The assignment highlights key concepts like trust, mutual benefit, and stakeholder engagement within project procurement arrangements.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning
outcomes of the
course
Learnings from your experience, this and prior course
reading, assignments
Supporting
documentation
including your
prior learning
Week 6 Topic:
Commercial Conflict
Resolution.
Collaborative Project
Procurement
Arrangements
(2015) by Derek H. T.
Walker and Beverly
M. Lloyd Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting of
differing technology
standards and asset
lifecycles.
Trust is the key to any transaction especially when it includes a lot of
monetary exchange like in a commercial negotiation. Trust between the buyer
and the seller is imperative to strike a deal. Also for team work trust is the
fundamental requirement. Trust can be manipulated by political interest. To
understand and to find a plausible solution of a commercial conflict, trust,
builds understanding and faith which is very important. Conflict is a situation
where goal, need and interest of the parties involved in a negotiation process
collide with each other. Commercial Conflict can be found among department,
team member, organization, boss and subordinate etcetera. Methodology of
Conflict management involves Forcing, Collaborating, Compromising,
Withdrawing and Smoothing.
A framework is basically a guideline and terms that are clearly put forward to
help the negotiation in a much organised way. Co-learning between teams
helps in building a sense of understanding of mutual benefit. Taking the
Perspective of others helps in getting a better insight of the situation and the
negotiation stakes. Project negotiation deals with planning, discussing,
proposing, bargaining, agreement and review. Framework is required in a
negotiation to stop conflicting objectives, which the terms that have negative
influence on each other. Method of reconciling with inconsistency and
conflicting objectives are to Identify the source, look beyond the incident,
request solutions, identify solution both disputant can agree and proper
agreement from both parties.
The reputation of an entity with respect to business commitments and
proceedings is very important during a commercial negotiation, as social
capital builds trust.
PPMP20011 Course
Profile
PPMP20011 Moodle
Web site
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
course
Learnings from your experience, this and prior course
reading, assignments
Supporting
documentation
including your
prior learning
Influence of cultural background on any commercial negotiation is subjective
of the mindset of the parties involved in the negotiation process.
Collaboration framework, trust, mutual benefit, conflict, project alliance
technicalities and human behaviour while negotiation is some of the ideas
gathered from chapters 4.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain,
mange relationships
and communication
with key
stakeholders.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
course
Learnings from your experience, this and prior course
reading, assignments
Supporting
documentation
including your
prior learning
entitlements, and
arbitration.
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated solutions.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
3 of 4

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
References list:
Kerzner H. 2013.Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley &
Sons.
Lloyd-Walker, B. and Walker, D., 2015, April. Collaborative project procurement arrangements. Project Management Institute.
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