PPMP20011 Unit Portfolio: Project Negotiation and Conflict Resolution

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This PPMP20011 unit portfolio focuses on commercial conflict resolution and negotiation within project management, specifically addressing the role of the project manager in commercial negotiations. The portfolio explores the influence of trust, political interests, and collaboration frameworks on commercial negotiation outcomes. It also examines the impact of co-learning, perspective-taking, and social capital on negotiation processes, considering the influence of cultural backgrounds. The learning outcomes addressed include identifying and reconciling conflicting objectives, understanding the consequences of project delays, and evaluating project management tools for conflict resolution. The portfolio includes reflections, insights from other units, and supporting documentation, referencing key sources such as the PMBOK Guide and works by Kerzner and Peña-Mora.
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(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Week 6 Topic:
Commercial Conflict
Resolution.
Collaborative Project
Procurement
Arrangements
(2015) by Derek H. T.
Walker and Beverly
M. Lloyd Walker;
Issues related to the
negotiation of the
business
The objective of this week’s topic is to make sure you have an appreciation of
the Role of the Project Manager in Commercial Negotiation.
Try to ask yourself the questions that were in the slides in the 6thweek’s lecture:-
1. What is the influence of Trust upon Commercial Negotiation?
The major issue that the data has been dealing with is the acceptance of the
products and services. The help of the factor that ensures that the trust of the
global audience increases which leads to the fact that the global acceptance of
the products and the services increases does this.
2. Can Trust be changed by Political Interests?
The most trusted organization of the country is the government itself. In case
the organization faces a fight with the government and the conflict between the
government and the company increases, in that case the trust of the global
guidance as well as the local audience will decrease leading to the fact that the
stature of the organization declines.
3. Does Trust assist in Commercial Conflict Resolution?
Trust issues has a huge impact on the processing of the business which will
ensure the fact that business grows immensely with the fact of entrusting the
organization increases the goodwill of the organization. This in turn increases
the popularity of the organization and the brand loyalty increases.
4. What is the influence of Collaboration Frameworks upon Commercial
Negotiation?
Trust issues acts to be the main source that acts as the major collaborative
resolving among two organizations. This fact ensures that both the organization
has an equal amount of data respect and trust for each other, which is
important for the commercial negotiation.
5. Can Co-learning between Teams change the outcomes of Commercial
Negotiation?
PMI, 2013
Kerzner H. 2013
Peña-Mora F., and
Tamaki T. 2001
Kerzner H. 2013
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Document Page
(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Co learning is supposedly change the outcome of the negotiation as in this case
both the organizations has information about each other which ensures the fact
that the organizations are well prepared before getting into a deal.
6. In what way does taking the Perspective of others help or hinder
Commercial Negotiation?
Talking helps in gaining information about the other organization. This ensures
the fact that the data of the other company is already known to the company
with whom they are dealing. This takes into consideration the fact that the data
of both the company is known to each other hence the dealings that will be
performed will be transparent in nature, hence catalysing the deal.
7. How does Social Capital impact on Commercial Negotiation?
Social capital helps in deciding the total worth of the business. This is required
for the sanction of loan. This ensure that the data that are stored in the
database. It will get easier for getting the loan for the progress of the
organization. In case loan is not needed the government service bank provides
the loan for the advancement of the business,
8. Does it change as a consequence of the parties Cultural Background?
9. How does Social Capital impact on Commercial Negotiation?
Social capital helps in deciding the total worth of the business. This is required
for the sanction of loan. This ensure that the data that are stored in the
database. It will get easier for getting the loan for the progress of the
organization. In case loan is not needed the government service bank provides
the loan for the advancement of the business,
10. Does it change as a consequence of the parties Cultural Background?
11. How does Social Capital impact on Commercial Negotiation?
Social capital helps in deciding the total worth of the business. This is required
for the sanction of loan. This ensure that the data that are stored in the
database. It will get easier for getting the loan for the progress of the
organization. In case loan is not needed the government service bank provides
the loan for the advancement of the business,
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Document Page
(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain,
mange relationships
and communication
with key
stakeholders.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
5. Explain the
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
entitlements, and
arbitration.
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
Are any of the
activities above
relevant to your
reflections for the
6. Evaluate project
management tools
that help avoid or
Have you any insights
you can add from other
units you have studies or
readings you’ve made?
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Document Page
(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
learning outcomes
on the right?
provide conflict
resolution via
negotiated solutions.
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References
Anbari F.T., Giammalvo P., Jaffe P., Letavec C., and Merchant R. (Date Unknown) “The Chunnel Project”. PMI Case Studies in Project Management.
http://www.pmi.org/~/media/PDF/Academic/case%20studies/Chunnel%20Project.ashx Visited …../…/…
Kerzner H. 2013.Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. Vol:April 2001 pp.105-121
PMI. 2013a.A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
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