Detailed Project Plan: Bendigo Tours Information System Development

This project plan outlines the development of a new information system for Bendigo Tours and Travels, aiming to facilitate their expansion from Australia to a global market. The plan encompasses a project scope statement, stakeholder register with management strategies, a team contract, and detailed financial projections including cost-benefit analysis and ROI. It also defines the project's SDLC model (Agile), Work Breakdown Structure, Gantt chart, network diagram, schedule trade-offs, a communication management plan, and a risk register with mitigation strategies. The financial projections show a positive ROI, and the Agile SDLC model is chosen to ensure iterative development and alignment with project requirements. The plan covers various aspects of project management, from initiating the project to monitoring and controlling its progress, ensuring the successful implementation of the information system.

Running Head: PROJECT AND QUALITY MANAGEMENT
Project and Quality Management
Name of the Student
Name of the University

1PROJECT AND QUALITY MANAGEMENT
Executive Summary
Bendigo Tours and Travels Company wants to expand their business beyond the native country
and for that purpose, they are willing to deploy a new information system on an extensive scale.
However, they require a suitable project plan that should include various aspects like schedule,
budget, risk assessment, stakeholder management and others. This report serves the purpose of
the project plan for this particular project for Bendigo.

2PROJECT AND QUALITY MANAGEMENT
Table of Contents
1.0 Introduction................................................................................................................................3
2.0 Project Scope Statement............................................................................................................4
3.0 Stakeholder Register and Stakeholder Management Strategy...................................................5
4.0 Team Contract...........................................................................................................................8
5.0 Financial Projection of the Project............................................................................................9
6.0 SDLC Model of the Project.....................................................................................................13
7.0 Work Breakdown Structure.....................................................................................................15
8.0 Gantt Chart...............................................................................................................................16
9.0 Network Diagram....................................................................................................................17
10.0 Schedule Trade Offs..............................................................................................................18
11.0 Communication Management Plan........................................................................................20
12.0 Risk Register..........................................................................................................................21
13.0 Weekly Status Report............................................................................................................23
14.0 Conclusion.............................................................................................................................24
References......................................................................................................................................25

3PROJECT AND QUALITY MANAGEMENT
1.0 Introduction
Bendigo Tours and Travels is a tourism company that wants to develop an information
system. The proposed information system will have several features that will facilitate the
operations of the organization as well as help the growth of the company. The company wants to
expand from Australia to worldwide and hence, development of the information system is
necessary. In addition to the expansion initiative, the company also wants to increase the overall
efficiency of business operations and a variety of features that are to be introduced after the
expansion is complete.
In this report, a project plan has been developed for the design and implementation of the
proposed information system.

4PROJECT AND QUALITY MANAGEMENT
2.0 Project Scope Statement
The primary scope of the project is the development of the information system for
Bendigo that will help the company to start operations globally. Further in-scope items of the
project include:
Implementation of a completely automated system
Implementation of online hotel and airline reservation system
Implementation of automated payroll system
Implementation of Computerized Reservation Order Entry (CROE) and Decision
Support System (DSS)

5PROJECT AND QUALITY MANAGEMENT
3.0 Stakeholder Register and Stakeholder Management Strategy
The stakeholder register is developed as follows.
Stakeholder Name Position Contact Details Role
Mr. A Project Manager [e-mail] Management, control
and monitoring of the
project
Mr. B Chief Developer [e-mail] Development of the
information system
Mr. C Chief Finance Manager [e-mail] Control and management
of funds available for the
project, finance reporting
Mr. D Procurement Officer [e-mail] Procurement of all
resources necessary for
the project
Mr. E IT Supervisor [e-mail] Supervision of project
and regular reporting
regarding progress of the
project
In addition to the stakeholder register, it is also important to develop suitable stakeholder
management strategy for the key stakeholders in order to ensure they perform their duties
successfully and as per the pre set guidelines (Harrison and Lock 2017). In this project, the two
key stakeholders involved are the project manager and the chief developer. The management
strategies for these two stakeholders are as follows.

6PROJECT AND QUALITY MANAGEMENT
Name Level of Interest Level of Influence Potential Management
Strategy
Mr. A (Project
Manager)
High High The project manager is
the head of the project
and has a number of
important duties like
planning, managing,
monitoring and
controlling of the
project (Laudon and
Laudon 2016). Hence, it
is required to ensure the
project manager is
fulfilling all his duties
throughout the course of
the project. At the end
of each week, the
project manager needs
to send a progress report
to the higher authority
regarding the progress
in the project.
Mr. B (Chief
Developer)
High Low The chief developer will
be in charge of the
development process of
the information system

7PROJECT AND QUALITY MANAGEMENT
(Fleming and
Koppelman 2016).
Since he will deploy a
number of developers
for the development of
each aspect of the
information system, he
will need to monitor the
progress of work done
by each of the
developers. Moreover,
the chief developer will
have to report to the IT
supervisor who will
update the progress
report of the project
accordingly at the end
of each day.

8PROJECT AND QUALITY MANAGEMENT
4.0 Team Contract
The team has agreed upon the following terms of contract for the project.
 As the final budget has been agreed, the team must stick to it and will only
receive additional funds in case of unforeseen incidents and accidents.
 Each feature of the information must be developed without fail. Any missing
feature or requirement will result in strict penalty against the developers.
 The team must follow all ethical guidelines and organizational rules while
working on the project.
Name Sign of Team Contract
Mr. A ______________________________________
Mr. B ______________________________________
Mr. C ______________________________________
Mr. D ______________________________________
Mr. E ______________________________________

9PROJECT AND QUALITY MANAGEMENT
5.0 Financial Projection of the Project
The total agreed budget for the project is $500,000 and the allowed discount rate is 9%.
Based on the budget and other financial estimations, the overall financial estimation is shown as
follows.
Cost Benefit Analysis for Bendigo Tours and Travels
Total Costs for New Hardware $ 260,000.00
Total Costs for New Software $ 45,000.00
Development Costs for the New Information System $ 275,000.00
Training Module for the Employees $ 100,000.00
Total Development Cost $ 680,000.00
Maintenance Cost of the Information System $ 55,000.00 (50% discount after 3
Yrs.)
Operational Costs $ 5,000.00
Other Costs $ 15,000.00
All Recurring Costs of the System $ 75,000.00 ($47,500 after 3 Yrs.)
Savings from Wages of the Employees $ 150,000.00
Reduced Various Costs $ 170,000.00
Total Benefit $ 320,000.00
Discount Rate Used 6.50%

10PROJECT AND QUALITY MANAGEMENT
Cost Benefit Analysis and
Financial Statement for
Bendigo Tours and Travels
Analysis Variables:
Discount Rate Used 6.50
%
Annual Benefits $
320,
000.
00
Annual Operational Costs $
75,0
00.0
0
$
47,5
00.0
0
One-Time Development Cost $
680,
000.
00
Year
of
Projec
t
0 1 2 3 4 5 TOT
ALS

11PROJECT AND QUALITY MANAGEMENT
Economic Benefit $0.0
0
$
320,00
0.00
$
320,00
0.00
$
320,00
0.00
$
320,00
0.00
$
320,0
00.00
Discount Rate 1.00
00
0.9390 0.8817 0.8278 0.7773 0.729
9
PV of Benefits $0.0
0
$300,4
69.48
$282,1
30.97
$264,9
11.71
$248,7
43.39
$233,
561.8
7
NPV of all BENEFITS $0.0
0
$
300,46
9.48
$
582,60
0.45
$
847,51
2.16
$
1,096,
255.55
$
1,329,
817.4
2
$
1,329,
817.4
2
One-Time COSTS $(68
0,00
0.00)
Recurring Costs $0.0
0
$
(75,00
0.00)
$
(75,00
0.00)
$
(75,00
0.00)
$
(47,50
0.00)
$
(47,50
0.00)
Discount Rate 1.00
00
0.9390 0.8817 0.8278 0.7773 0.729
9
PV of Recurring Costs $0.0 $ $ $ $ $