Project Quality Plan: Execution, Evaluation, and Improvement Report

This report presents a project quality plan for an electric car project, divided into two sections. The first section details the development of a quality plan, including key project requirements such as reducing environmental problems and exploring consumer attitudes. It identifies major inputs like raw materials, relevant industry standards (ISO 9001), and key stakeholders (project manager, operational manager, mechanic, and labor). The report outlines organizational responsibilities, a quality planning register with deliverables, and relevant metrics. It also covers quality planning, including customer expectations, key success factors, and the overall approach to quality assurance (QA) and quality control (QC). The second section addresses project execution and evaluation, focusing on a car battery deliverable that did not meet requirements, its impact on the project (cost, time, quality, risk, and HR), and the implemented changes. The report then discusses the quality assurance process, informing stakeholders, and remedies undertaken, including training and team work. Finally, it concludes by emphasizing the importance of maintaining project quality through various approaches and methods for successful project outcomes, with references to relevant literature.

Manage Project Quality-T1

Contents
INTRODUCTION...............................................................................................................................3
MAIN BODY.......................................................................................................................................3
Section 1 PROJECT Quality PLAN..................................................................................................3
SECTION 2 – PROJECT QUALITY EXECUTION AND EVALUATION.....................................8
CONCLUSION..................................................................................................................................10
REFERENCES..................................................................................................................................11

INTRODUCTION
A Project Quality Plan (PQP), also alluded to as a Quality Control Plan, a Quality
Improvement Plan or a Quality Management Plan for a Project, is a project-specific Quality
Plan that outlines the activities, requirements, instruments and processes needed to ensure
quality in a project's execution (Baker, 2018). The report is divided into two section in which
under first part development of a quality plan has been done for a project of electric car.
While in second task, some questions are addressed about project execution and evaluation.
MAIN BODY
Section 1 PROJECT Quality PLAN
1.Quality Management Approach
key project requirements:
Some key specifications of such a project are discussed below:
 To determine how the release of electric cars contributes to reducing environmental
problems.
 To find different ways in which consumer attitudes to electric cars can be explored by
the UK automotive industry.
 To examine the impact of consumer behaviour on the UK market's electric car
production.
Identify major inputs into the plan:
There are a range a range of inputs which have been putted into the plan such as raw material
like iron, steel, battery, colour, engine and many more.
Any industry or organisational quality standards:
With respect to above project, below mentioned standard has been applied which is explained
in such manner:
ISO 9001- For any sector, quality management is critical, but it is much more so for
production. An ISO 9001 credential indicates that the company is customer-focused and

dedicated to providing premium goods that are reliable (Korshunov, 2019). This
internationally accepted standard guarantees the introduction of best-practice systems that
aim to maximize productivity and accelerate quality growth.
Key stakeholder:
In the aspect of above project there are a range of stakeholders whose involvement is crucial
but below some key stakeholders are mentioned:
Stakeholder Involvement
Project manager This stakeholder is crucial for managing different kinds of
operations and activities related to production of electric car.
Operational manager Such stakeholder is crucial with an aim of managing overall
operations of project.
2.Organisation, responsibilities and interfaces
Name Roles Quality Responsibilities
Project manager In the dimension of the above
business plan, the position of
project manager is too important.
As a project manager, a set of
responsibilities and duties are
available to manage a task.
Such stakeholder is responsible for
managing both financial and non-
financial resources in manner so
that project can become successful.
Mechanic The position of such a project
manager is also important since
the project above will only be
effective if the mechanic uses
total expertise to prepare the
vehicle.
This stakeholder is responsible to
perform each and every task with
full of efficiency and effectiveness.
Labour The work force is also critical to
the performance of the
aforementioned project so it
would be easier to perform all
Such stakeholder is responsible to
perform day to day small but
crucial task for complete the
project.

project activities if labour is
highly educated.
3. Quality Planning Register
Project
Deliverables
Quality
Requirements
Quality
Standards or
relevant
metrics
QA
Activities
QC
Activities
Car battery This is needed
because
battery is key
component in
an electric car
which need to
be assessed
and analysed
in an effective
manner.
Benchmarking Under this
quality
activity is
crucial and it
can be done
by assessing
battery tests.
The quality
of such
deliverable
can be
checked by
comparing
with other
company’s
car battery.
Body Car body is a
key
component
whose quality
need to be
assessed in an
effective
manner
otherwise
there can be a
range of
issues.
Balance
scorecard
This can be
done by use
of different
kinds of
quality
material for
preparation
of car body.
Its quality
can be
checked by
many testing
like hammer
testing or
many other
practices.

Engine The quality of
engine also
needs to be
assessed
effectively so
that efficiency
of car can be
assured.
Key
performance
indicator
It can be
done by
integration of
engine using
effective
elements.
The quality
of engine can
be checked
by assessing
mileage and
durability.
4. Quality Planning
A summary of the key quality standards relevant to the project:
Expectation from customers- The customers are expected to get a car which is efficient in
terms of quality and fuel. As well as car needs to produce less amount of pollution in the
environment. These all expectations can be meet by making an electric car.
Key success factors: A management term for an aspect that is important for an agency or
initiative to fulfil its task is a crucial success factor (Levy, 2018). They have to be conscious
of each key success driver and the differences between the keys as well as the key outcome
field of the various positions in order to accomplish their objectives. Below some key factors
are mentioned which are as follows:
 Price of Cars
 Cost of running a car (e.g., fuel)
 Scope of Driving
 Supercharging time and device accessibility
 Quality of automobiles and reliability
 Certain utility attributes (e.g., vehicle interior volume, number of seats, trunk space)
 Factors affecting the climate (e.g., CO2 and pollutant emissions)
 Incentives or disincentives for activities (whereas according to "clean vehicle zones"
or lanes for "higher room vehicles")
Add information about your overall approach to QA and QC:

In accordance of above done analysis of QA and QC activities we can find out that there is
lack of quality efficiency in terms of engine and battery of car which are the main
component.
Communication: This aspect needs to communicated with quality and project manager of
above-mentioned project of electric car.
5.Tools, environment and interfaces
Tool Description QA/QC Application
Flow chart Flow charts are one
of the best methods
for optimizing
systems that you can
use to evaluate a
variety of incidents.
To demonstrate a
dynamic method,
they plot out these
events in order to
identify the
commonalities
between the events.
QA This can be applied
in above project by
using different kinds
of aspect of quality
under car and this
can be under stable
for each stakeholder
in the flow chart in
an easy manner.
Case and effect
diagram
Cause-and-effect
diagrams should be
used to understand
the underlying
causes of market
issues. Since
organizations face
challenges on a
regular basis, the
root of the problem
has to be identified
QA It can be applied by
help proper review
of chart and finding
key cause of poor
quality of project.

so that you can solve
it efficiently.
6.Quality Assurance
Benchmarking- Benchmarking is the method of contrasting company procedures and
efficiency indicators with other firms' best and best strategies in the sector. Performance, time
and expense are usually the dimensions measured (Cao, 2018). This can be used into above
project for comparing efficiency of their electric car by comparing with other company’s car.
Cost–benefit analysis- Cost-benefit analysis is a comprehensive method to estimating the
strengths and disadvantages of options used to assess solutions that offer the optimal
approach to generating advantages while retaining savings. This can be applied in the aspect
of above project of car by assessing total amount of cost occurred and generated revenue
from cost.
7.Quality Control
In the aspect of above project, below mentioned technique can be used to control the quality
as:
Check list- Check lists are helpful in quickly gathering documentation and information.
Check list also allows workers to detect challenges that hinder a company from producing
reliable goods that reach and surpass consumer standards (Lu, Song and Wu, 2019). With
rationale to above project this can be done by help of checking all those key alternatives
which are important such as car engine, colour and many more.
Scatter diagram- Scatter Diagram is a performance management tool that helps to evaluate
relation between independent variables. Information is processed as points in a dispersion
map, where each point represents a value on the upper and lower surfaces.
SECTION 2 – PROJECT QUALITY EXECUTION AND EVALUATION

(a) In accordance of above done analysis we can see that there is one deliverable which
has not been meet the requirement of project and this is Car battery.
(b) Impact:
AREAS ASSESSMENT OF IMPACT ON PROJECT
Cost Due to above deliverable, the cost of project might raise by 0.5 times as
company has to review the error.
Time This may lead to increase in time of project probably by 3 days.
Quality Due to this, quality of above electric car can reduce and it may hamper
many other aspects.
Risk This may lead to risk of lower sales due to poor quality.
HR Company has to put a greater number of human resources for additional
work.
(c) implement the change/action
Change/Action needed Implementation
The change which is needed that to
replace the car battery with other.
This can be implemented by finding other
alternatives which are less costly and
effective.
(d) quality assurance process.
In such aspect, quality assurance process can be useful in order to assess progress of
project and it can be done by help of flow chart as it plays a key role to find out issues
in a project.
(e) Informing relevant stakeholders
Stakeholder Media Timing Frequency
Project manager Voice call 1 hour Daily
Quality manager Video
conferencing
2 hours Once in a
week
Operational Direct meeting 3 hours Daily

manager
2. Remedies to be undertaken.
In such case, it is essential to offer complete training to the team members and they should be
aware about role of team work. By doing so there will be a smaller number of chances of
error in project success.
3. Address the following
(a) I would find out quality management issue by assessing progress of project on a daily
basis and will recommend to use an effective quality assurance tool.
(b) & (c) In accordance of completed project it can be summarized that quality management
is one of the key aspects for success of a project. In order to do so there are a range of
methods and approaches which need to applied as per the nature of project.
I want to recommend to client that they should use effective number of methods for
evaluating the quality of project by comparing different aspects.
CONCLUSION
The report concludes that project quality needs to be maintained on a priority basis because if
quality of project is poor than this may hamper a range of other aspect which may lead to
failure of project. With an aim of project quality management there are various kinds of
approaches which are applied as per requirements.

REFERENCES
Baker, B., 2018. Project quality management practice & theory. American Journal of
Management, 18(3), pp.10-17.
Korshunov, G.I., 2019, January. Assessment of risks and capabilities in an innovative project
quality managing. In International Scientific Conference" Far East Con"(ISCFEC
2018) (pp. 714-717). Atlantis Press.
Lu, P., Cai, X., Wei, Z., Song, Y. and Wu, J., 2019. Quality management practices and inter-
organizational project performance: Moderating effect of governance
mechanisms. International Journal of Project Management, 37(6), pp.855-869.
Cao, N., 2018. Application of project quality management to increase the successful rate of
car project: a case study in China. International Journal of Services Technology and
Management, 24(1-3), pp.246-262.
Levy, S.M., 2018. Project management in construction. McGraw-Hill Education.