Project Quality Management: Threats, Legal, Closing in IS Projects
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AI Summary
This report provides a comprehensive overview of project quality management within the context of Information Systems (IS) projects. It begins by identifying and explaining the key threats that can hinder the maintenance of quality standards in IS projects, emphasizing the importance of factors like time, cost, resources, and techniques. The report then delves into the legal and cultural challenges that arise in global IS project management, assessing their impact on project success. It highlights the significance of understanding and navigating differing legal frameworks and cultural nuances to avoid potential pitfalls. Finally, the report examines the project closing process, detailing the steps involved, such as conducting review meetings, documenting lessons learned, updating organizational process assets, and releasing project resources. It also discusses the role of project management documents like the Project Management Plan, PM Quality Management Plan, and Risk Management Plan in ensuring a successful project outcome.

Project quality management
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TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
2.1 Explaining the key threats to improve quality in IS projects................................................1
2.2 Identify and assess the value and impact of IS projects management related legal issues
and ethnic cultural difference whilst working globally...............................................................3
2.3 Discuss project closing process and outputs and how they are used on IS projects.............4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
APPENDICES.................................................................................................................................8
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
2.1 Explaining the key threats to improve quality in IS projects................................................1
2.2 Identify and assess the value and impact of IS projects management related legal issues
and ethnic cultural difference whilst working globally...............................................................3
2.3 Discuss project closing process and outputs and how they are used on IS projects.............4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
APPENDICES.................................................................................................................................8

ILLUSTRATION INDEX
Illustration 1: Project management plan..........................................................................................9
Illustration 2: Closing input and output...........................................................................................9
Illustration 3: Project closing process............................................................................................10
Illustration 4: Risk management plan............................................................................................11
Illustration 5: Project closing process............................................................................................12
Illustration 6: PM quality management plan..................................................................................13
Illustration 1: Project management plan..........................................................................................9
Illustration 2: Closing input and output...........................................................................................9
Illustration 3: Project closing process............................................................................................10
Illustration 4: Risk management plan............................................................................................11
Illustration 5: Project closing process............................................................................................12
Illustration 6: PM quality management plan..................................................................................13

INTRODUCTION
Quality management would be including that process which is helping us to ensure
quality and standards into the project like that of its design and implementing of the project. This
is important as this would be having all effective and efficient aspects of projects so that the
purpose and aim of project is completed that too with maintaining quality standards. In this
current assignment we would be including various project management documents like that of
risk management or procurement. Furthermore, we would be involving and identifying the value
and impact of IS project management related issues.
MAIN BODY
2.1 Explaining the key threats to improve quality in IS projects.
IS projects is the printmaking and books arts studio which is located into the city of
Florida and is the public sector studio. They would also be providing various other services
which are related to fine art gallery and printmaking or fine arts as they are having projects that
would be having standards of quality management (Tonchia, 2018). If IS projects wants to
maintain quality by ensuring success of projects that they are undertaking then they must be
knowing what are the various threats and factors of success of that projects.
These factors that would be ensuring how project which is undertaken should be
completed then they are to know how could they do this. Thus, by this they could make sure that
no threats which might be not letting project in good and effective way to complete. There are
some risk that are been associated with not having or allowing the quality management system to
do better. It is important to identify what are the factors that would be taken up as the challenges
while planning or executing project development plan like related to cost, time or resources.
Time, cost and quality-
All these three factors are the major and most important one as factors like that of time or
cost would be included or ensuring that project could be successfully completed. The challenges
which company would be facing in organizations especially those like that of construction or
other industries having long way process to complete the tasks. They should be first setting up
the objective of firm and then trying to work according to that only so that their goal could be
achieved on timely bases (Pheng, 2018). Cost is that factor which must be kept always in control
so that it is not creating any issue or challenge in initiating or closing of that plan.
1
Quality management would be including that process which is helping us to ensure
quality and standards into the project like that of its design and implementing of the project. This
is important as this would be having all effective and efficient aspects of projects so that the
purpose and aim of project is completed that too with maintaining quality standards. In this
current assignment we would be including various project management documents like that of
risk management or procurement. Furthermore, we would be involving and identifying the value
and impact of IS project management related issues.
MAIN BODY
2.1 Explaining the key threats to improve quality in IS projects.
IS projects is the printmaking and books arts studio which is located into the city of
Florida and is the public sector studio. They would also be providing various other services
which are related to fine art gallery and printmaking or fine arts as they are having projects that
would be having standards of quality management (Tonchia, 2018). If IS projects wants to
maintain quality by ensuring success of projects that they are undertaking then they must be
knowing what are the various threats and factors of success of that projects.
These factors that would be ensuring how project which is undertaken should be
completed then they are to know how could they do this. Thus, by this they could make sure that
no threats which might be not letting project in good and effective way to complete. There are
some risk that are been associated with not having or allowing the quality management system to
do better. It is important to identify what are the factors that would be taken up as the challenges
while planning or executing project development plan like related to cost, time or resources.
Time, cost and quality-
All these three factors are the major and most important one as factors like that of time or
cost would be included or ensuring that project could be successfully completed. The challenges
which company would be facing in organizations especially those like that of construction or
other industries having long way process to complete the tasks. They should be first setting up
the objective of firm and then trying to work according to that only so that their goal could be
achieved on timely bases (Pheng, 2018). Cost is that factor which must be kept always in control
so that it is not creating any issue or challenge in initiating or closing of that plan.
1
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Resources-
This also could be defined to as second most important factors which includes elements
like that of human, capital and other things related to raw materials or tools and techniques used
to initiate and close down the project. They are the tools or elements that are used to complete
the project in the best possible way but company must be ensuring the success of what they have
undertaken.
Techniques-
If the company is following the old age techniques or traditional one then they could
never achieve what they want to that too in given time frame. So it is necessary to use and apply
modern and new techniques like that of various software or project management plans so that
they could ensure quality with timely completion.
Legal and environmental-
An association should manage law and enactment while setting out on a venture
(JOSEPH. PHILLIPS, CBAP and PMP, 2018). Task work regularly includes working abroad
and dependably incorporates the utilization of agreements. The association should in this way
figure out which legitimate framework they will utilize for their task, on the off chance that they
are working abroad. There will likewise be industry-particular enactment that must be taken
after. A task does not exist in a vacuum; keeping in mind the end goal to convey fruitful
activities an association must know about those elements (both inside and outside) that will
affect the venture. For whatever length of time that an association is completely mindful of these
difficulties and manages them suitably, they can without much of a stretch be overcome. The
advantages of utilizing venture administration, by a wide margin, exceeds the difficulties.
Through task administration you can apply an organized system which would then be able to be
connected to ventures over an association (Heldman, 2018). Utilizing a repeatable structure will
guarantee that staff associated with your association's ventures will have an unmistakable
comprehension of the parts and obligations included, along these lines expanding the odds of
undertaking achievement.
2
This also could be defined to as second most important factors which includes elements
like that of human, capital and other things related to raw materials or tools and techniques used
to initiate and close down the project. They are the tools or elements that are used to complete
the project in the best possible way but company must be ensuring the success of what they have
undertaken.
Techniques-
If the company is following the old age techniques or traditional one then they could
never achieve what they want to that too in given time frame. So it is necessary to use and apply
modern and new techniques like that of various software or project management plans so that
they could ensure quality with timely completion.
Legal and environmental-
An association should manage law and enactment while setting out on a venture
(JOSEPH. PHILLIPS, CBAP and PMP, 2018). Task work regularly includes working abroad
and dependably incorporates the utilization of agreements. The association should in this way
figure out which legitimate framework they will utilize for their task, on the off chance that they
are working abroad. There will likewise be industry-particular enactment that must be taken
after. A task does not exist in a vacuum; keeping in mind the end goal to convey fruitful
activities an association must know about those elements (both inside and outside) that will
affect the venture. For whatever length of time that an association is completely mindful of these
difficulties and manages them suitably, they can without much of a stretch be overcome. The
advantages of utilizing venture administration, by a wide margin, exceeds the difficulties.
Through task administration you can apply an organized system which would then be able to be
connected to ventures over an association (Heldman, 2018). Utilizing a repeatable structure will
guarantee that staff associated with your association's ventures will have an unmistakable
comprehension of the parts and obligations included, along these lines expanding the odds of
undertaking achievement.
2

2.2 Identify and assess the value and impact of IS projects management related legal issues and
ethnic cultural difference whilst working globally.
There are many companies of world that are operating on global level so it is common
thing that they would be facing various issues that could be related to anything. But majorly
there two difficulties which are problem related to legal and that of cultural difference. Global
project would be known to as taking our company on international level or dealing with outside
their own country by different ways (Managing global projects, 2018). Company which are
having their operations and working in more than one country would be suffering from legal and
cultural issues. Like they need to have knowledge about issues or rules and legal regulations so
that they are not facing any kind of problem within that country. Cultural issue would be that
related to all working staff of company that are form different background and lifestyle so it is
normal that they are having clashes on ideology or thinking.
Social Challenges
Presently for maybe the most evident hindrance related with worldwide undertakings:
social contrasts. For local undertakings, it isn't even an issue in light of the fact that everybody is
on the same social page. Notwithstanding, when a board room is loaded with experts from
everywhere throughout the world, things turn out to be distinctly more convoluted. The way
somebody dresses, the tone of his or her voice, and even the emphasis one places on a specific
syllable can mean particular things. Moreover, sex parts, ethnicity, and class go up against
various levels of essentialness crosswise over locales. A venture supervisor could accidentally
harm a key relationship or misjudge an imperative mandate in the event that he or she has not set
aside the opportunity to ponder the customs and standards of his or her worldwide business
accomplices.
Lawful Challenges
With couple of special cases, each nation has its own business laws, and a few nations, to
be perfectly honest, are more business-accommodating than others (Cultural differences in
projects, 2018). Outstanding business laws that influence worldwide undertaking chiefs
incorporate the accompanying:
ï‚· Protected innovation rights
3
ethnic cultural difference whilst working globally.
There are many companies of world that are operating on global level so it is common
thing that they would be facing various issues that could be related to anything. But majorly
there two difficulties which are problem related to legal and that of cultural difference. Global
project would be known to as taking our company on international level or dealing with outside
their own country by different ways (Managing global projects, 2018). Company which are
having their operations and working in more than one country would be suffering from legal and
cultural issues. Like they need to have knowledge about issues or rules and legal regulations so
that they are not facing any kind of problem within that country. Cultural issue would be that
related to all working staff of company that are form different background and lifestyle so it is
normal that they are having clashes on ideology or thinking.
Social Challenges
Presently for maybe the most evident hindrance related with worldwide undertakings:
social contrasts. For local undertakings, it isn't even an issue in light of the fact that everybody is
on the same social page. Notwithstanding, when a board room is loaded with experts from
everywhere throughout the world, things turn out to be distinctly more convoluted. The way
somebody dresses, the tone of his or her voice, and even the emphasis one places on a specific
syllable can mean particular things. Moreover, sex parts, ethnicity, and class go up against
various levels of essentialness crosswise over locales. A venture supervisor could accidentally
harm a key relationship or misjudge an imperative mandate in the event that he or she has not set
aside the opportunity to ponder the customs and standards of his or her worldwide business
accomplices.
Lawful Challenges
With couple of special cases, each nation has its own business laws, and a few nations, to
be perfectly honest, are more business-accommodating than others (Cultural differences in
projects, 2018). Outstanding business laws that influence worldwide undertaking chiefs
incorporate the accompanying:
ï‚· Protected innovation rights
3

ï‚· Contract issues
ï‚· Promoting and publicizing directions
ï‚· Ecological gauges
ï‚· Neighbourhood procuring rehearses.
While working in less-created areas, venture directors may likewise wind up managing
an alternate lawful issue: disorder. Districts with less political steadiness may bear visit changes
of initiative, implying that the proven laws that numerous experts consider a given may never
again be a factor or ready to be depended upon. In these cases, the dangers increment, as do the
odds for defilement and much peril. Whichever atmosphere an undertaking works inside, the
worldwide venture director's capacity to explore the entangled web of controls might just decide
a definitive achievement or disappointment of the task.
All these factors that are defined into the above paragraphs would surely be affecting the
quality of project that they are making and formulating (Dawes, Subramoney and Groom,
2018). These are having impact on the working and performance of people who are there which
ultimately is affecting which quality of product or project that they are making. Cost would also
be increased on this part as the people or workers would be wasting more raw materials and
resources for this the company showed be taking actions.
2.3 Discuss project closing process and outputs and how they are used on IS projects.
Project life cycle would be defined to as that whole process including the steps that are
taken to complete and finish the project that is been assigned to company. This is involving all
resources, time, cost, people, project documents like that of PM plan, PM quality management
plan, risk management and procurement plan etc.,
Project management plan-
This would be including various steps that are need to complete or close down the project
that too with ensuring quality of that projects (Tonchia, 2018). There are steps like that of
initiating, planning, execution and termination phase which are there.
Initiating- at this stage they need to identify what they need to do or what is the idea about the
plan and working of that plan, what all resource that are available to us could be used. Mainly
problem if any need to be identified in this.
4
ï‚· Promoting and publicizing directions
ï‚· Ecological gauges
ï‚· Neighbourhood procuring rehearses.
While working in less-created areas, venture directors may likewise wind up managing
an alternate lawful issue: disorder. Districts with less political steadiness may bear visit changes
of initiative, implying that the proven laws that numerous experts consider a given may never
again be a factor or ready to be depended upon. In these cases, the dangers increment, as do the
odds for defilement and much peril. Whichever atmosphere an undertaking works inside, the
worldwide venture director's capacity to explore the entangled web of controls might just decide
a definitive achievement or disappointment of the task.
All these factors that are defined into the above paragraphs would surely be affecting the
quality of project that they are making and formulating (Dawes, Subramoney and Groom,
2018). These are having impact on the working and performance of people who are there which
ultimately is affecting which quality of product or project that they are making. Cost would also
be increased on this part as the people or workers would be wasting more raw materials and
resources for this the company showed be taking actions.
2.3 Discuss project closing process and outputs and how they are used on IS projects.
Project life cycle would be defined to as that whole process including the steps that are
taken to complete and finish the project that is been assigned to company. This is involving all
resources, time, cost, people, project documents like that of PM plan, PM quality management
plan, risk management and procurement plan etc.,
Project management plan-
This would be including various steps that are need to complete or close down the project
that too with ensuring quality of that projects (Tonchia, 2018). There are steps like that of
initiating, planning, execution and termination phase which are there.
Initiating- at this stage they need to identify what they need to do or what is the idea about the
plan and working of that plan, what all resource that are available to us could be used. Mainly
problem if any need to be identified in this.
4
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Planning- this needs to be done the manager who is responsible for maintaining quality and
lowering down the cost. All mission or vision of project must be considered before planning
about and budgeting is the main element of this.
Execution- this step involve actual running or performing the task which have been planned out
beforehand. Thus, this becomes the most important task for the managers to include all things
like budget, resource and people and work with collaboration with all of them (Michener, 2018).
Closing- this is the termination or close down of the projects thus giving us the matter or element
that would be used to summarise the project. This part would also be including controlling and
monitoring stages which means that if there are any issues or wasting of resources are been
taking place then they should control their work (Project closing, 2018). This also include
process of closing including the following steps.
Conduct review meeting- this would be including meeting with all employees so that
they could help management in identifying and correcting the things that are uncontrollable.
Documents lesson- including all lessons or learning that all teammates have learnt during
the project management process or planning of it.
Update organisation process assets- to look up that whether all objectives and aim of
project is attained or not and to evaluate on the bases of quality and budget of project to do the
work as per deadline.
Release project resources- at the end they would be releasing what was actually done
within the project in written form.
At the time when they are conducting their project management or plan they need to have
or fill up certain documents that are called to as project management documents like that of PM
Plan, PM quality management plan and Risk management.
PM Plan- this is the documentation which contain all steps that are necessary to conduct or
planned out so that nothing important could be left out and unnecessary things are not been
included into.
PM quality management plan- this plan is that which is considering what all things or parts
should be included within maintaining quality and standards of project which is on process or
5
lowering down the cost. All mission or vision of project must be considered before planning
about and budgeting is the main element of this.
Execution- this step involve actual running or performing the task which have been planned out
beforehand. Thus, this becomes the most important task for the managers to include all things
like budget, resource and people and work with collaboration with all of them (Michener, 2018).
Closing- this is the termination or close down of the projects thus giving us the matter or element
that would be used to summarise the project. This part would also be including controlling and
monitoring stages which means that if there are any issues or wasting of resources are been
taking place then they should control their work (Project closing, 2018). This also include
process of closing including the following steps.
Conduct review meeting- this would be including meeting with all employees so that
they could help management in identifying and correcting the things that are uncontrollable.
Documents lesson- including all lessons or learning that all teammates have learnt during
the project management process or planning of it.
Update organisation process assets- to look up that whether all objectives and aim of
project is attained or not and to evaluate on the bases of quality and budget of project to do the
work as per deadline.
Release project resources- at the end they would be releasing what was actually done
within the project in written form.
At the time when they are conducting their project management or plan they need to have
or fill up certain documents that are called to as project management documents like that of PM
Plan, PM quality management plan and Risk management.
PM Plan- this is the documentation which contain all steps that are necessary to conduct or
planned out so that nothing important could be left out and unnecessary things are not been
included into.
PM quality management plan- this plan is that which is considering what all things or parts
should be included within maintaining quality and standards of project which is on process or
5

upcoming (Egerton, Atkins and Pirotta, 2018). This is the acceptable limit of quality that is
typical or utmost important to maintained by company or employees while initiating project.
Risk management plan- this would be including all documents that are related to unforeseen
risk and estimates of those risk that how much loss do they could cause for the company. This
would be including all uncertain events like that of fire, theft or any type of accidents that are
having equal risk of occurring but are not decided that when actually they would occur.
CONCLUSION
Towards the end it was made clear that if any company wants to make their presence in
global level then they must be having knowledge of all rules which are related to legal
requirements of that country and also about the cultural issues which would be faced by them. So
they must be planning according to this and try to maintain their standards of quality which
supposed to be better than the others in market. There are various documentation which need to
be completed if they need to finish their task or project that they have undertaken on timely
bases.
6
typical or utmost important to maintained by company or employees while initiating project.
Risk management plan- this would be including all documents that are related to unforeseen
risk and estimates of those risk that how much loss do they could cause for the company. This
would be including all uncertain events like that of fire, theft or any type of accidents that are
having equal risk of occurring but are not decided that when actually they would occur.
CONCLUSION
Towards the end it was made clear that if any company wants to make their presence in
global level then they must be having knowledge of all rules which are related to legal
requirements of that country and also about the cultural issues which would be faced by them. So
they must be planning according to this and try to maintain their standards of quality which
supposed to be better than the others in market. There are various documentation which need to
be completed if they need to finish their task or project that they have undertaken on timely
bases.
6

REFERENCES
Books and Journals:
Dawes, L.K., Subramoney, M., and Groom, K.M., 2018. Increasing compliance with a clinical
practice guideline for fetal fibronectin testing and the management of threatened preterm
labour: A quality improvement project. European Journal of Obstetrics and Gynecology
and Reproductive Biology. 221. pp.89-96.
Egerton, T., Atkins, L. and Pirotta, M., 2018. Development of a service delivery intervention and
implementation plan for optimising primary care management of knee osteoarthritis: the
partner project. Osteoarthritis and Cartilage. 26. p.S269.
Heldman, K., 2018. PMP: project management professional exam study guide. John Wiley &
Sons.
JOSEPH. PHILLIPS, P.M.P., CBAP, I. and PMP, C., 2018. PMP PROJECT MANAGEMENT
PROFESSIONAL STUDY GUIDE. McGraw-Hill Education.
Michener, W.K., 2018. Project Data Management Planning. In Ecological Informatics (pp. 13-
26). Springer. Cham.
Pheng, L.S., 2018. Project Quality Management. In Project Management for the Built
Environment (pp. 113-125). Springer, Singapore.
Tonchia, S., 2018. Project Quality Management. In Industrial Project Management (pp. 93-113).
Springer, Berlin, Heidelberg.
Tonchia, S., 2018. The Project Management Process. In Industrial Project Management (pp. 21-
31). Springer, Berlin, Heidelberg.
Online:
Cultural differences in projects. 2018. [Online]. Accessed through:
<https://www.pmi.org/learning/library/differences-projects-multicultural-culture-leadership-
6478>.
Managing global projects. 2018. [Online]. Accessed through:
<https://www.pmi.org/learning/library/managing-global-projects-structured-approach-
better-performance-2422>.
7
Books and Journals:
Dawes, L.K., Subramoney, M., and Groom, K.M., 2018. Increasing compliance with a clinical
practice guideline for fetal fibronectin testing and the management of threatened preterm
labour: A quality improvement project. European Journal of Obstetrics and Gynecology
and Reproductive Biology. 221. pp.89-96.
Egerton, T., Atkins, L. and Pirotta, M., 2018. Development of a service delivery intervention and
implementation plan for optimising primary care management of knee osteoarthritis: the
partner project. Osteoarthritis and Cartilage. 26. p.S269.
Heldman, K., 2018. PMP: project management professional exam study guide. John Wiley &
Sons.
JOSEPH. PHILLIPS, P.M.P., CBAP, I. and PMP, C., 2018. PMP PROJECT MANAGEMENT
PROFESSIONAL STUDY GUIDE. McGraw-Hill Education.
Michener, W.K., 2018. Project Data Management Planning. In Ecological Informatics (pp. 13-
26). Springer. Cham.
Pheng, L.S., 2018. Project Quality Management. In Project Management for the Built
Environment (pp. 113-125). Springer, Singapore.
Tonchia, S., 2018. Project Quality Management. In Industrial Project Management (pp. 93-113).
Springer, Berlin, Heidelberg.
Tonchia, S., 2018. The Project Management Process. In Industrial Project Management (pp. 21-
31). Springer, Berlin, Heidelberg.
Online:
Cultural differences in projects. 2018. [Online]. Accessed through:
<https://www.pmi.org/learning/library/differences-projects-multicultural-culture-leadership-
6478>.
Managing global projects. 2018. [Online]. Accessed through:
<https://www.pmi.org/learning/library/managing-global-projects-structured-approach-
better-performance-2422>.
7
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Project closing. 2018. [Online]. Accessed through:
<https://www.pmi.org/learning/library/importance-of-closing-process-group-9949>.
8
<https://www.pmi.org/learning/library/importance-of-closing-process-group-9949>.
8

APPENDICES
9
Illustration 1: Project management plan
[Source: Egerton, Atkins and Pirotta, 2018]
Illustration 2: Closing input and output
[Source:Tonchia, S., 2018 ]
9
Illustration 1: Project management plan
[Source: Egerton, Atkins and Pirotta, 2018]
Illustration 2: Closing input and output
[Source:Tonchia, S., 2018 ]

10
Illustration 3: Project closing process
[Source: Dawes, Subramoney and Groom, 2018]
Illustration 3: Project closing process
[Source: Dawes, Subramoney and Groom, 2018]
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11
Illustration 4: Risk management plan
[Source: Michener, 2018]
Illustration 4: Risk management plan
[Source: Michener, 2018]

12
Illustration 5: Project closing process.
[Source: Project closing. 2018]
Illustration 5: Project closing process.
[Source: Project closing. 2018]

13
Illustration 6: PM quality management plan
[Source: Project closing, 2018]
Illustration 6: PM quality management plan
[Source: Project closing, 2018]
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